Trusted Agent profile · Gloucestershire

O'Connell Property Agents Gloucestershire reviews

★★★★★ Excellent

240 reviews across 2 platforms

20 Worcester Street, Gloucestershire, GL1 3AA

O'Connell Property Agents's office in Gloucestershire, at 20 Worcester Street, is rated 4.9 out of 5 across 240 reviews on two platforms, including 194 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

194

Reviews on Google

This office

Facebook logo

5.0 / 5

46

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for O'Connell Property Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.

5/5

Google

Adam was fantastic from start to finish. He sold our property within 3 hours of me instructing O'Connell's. The good service continued until the completion of the sale and Adam frequently kept in touch and liased with the Conveyancers. Would use Adam and O'Connells again.

Hannah · 6 July 2021

Agent replied · 6 July 2023

Thank you for your kind review Hannah, much appreciated

5/5

Google

If you are thinking of selling , contact Movearound first ! From start to finish of my sale Roy and Chris were absolutely brilliant. They gave viewers very positive ideas about my house and feedback was quickly obtained on every viewing. There were none of the problems I have had with other agents - no misbookings nor misunderstandings. They kept in good contact throughout and especially towards the signing of contracts and completion. Professional ,knowledgeable and courteous at all times, and competitive rates - why bother with the rest ?

Sarah · 6 July 2020

5/5

Google

Roy was really helpful and explained everything with detail and relevance. The modern technology they use to market your property is innovative and I believe would make a big difference to getting more viewings on your property. I would definitely recommend their services.

Swimming · 6 July 2021

Agent replied · 6 July 2023

Thanks for your feedback, lovely to hear you had a good experience with us

5/5

Google

Bought my first house through o'Connell property Agents .Have nothing but positive feedback for Roy and his team ,was a great and smooth experience and would highly recommend to anyone either buying or selling their house.

Stephen · 6 July 2022

Agent replied · 6 July 2023

Thank you for your kind words Stephen. We hope you will be very happy in your new home. Best wishes for the future from everyone at O’Connell Property Agents

5/5

Google

Thank you so much for making buying our first home a fun experience! Roy was so friendly and so easy to contact. The new home hamper was also such a lovely touch! Will definitely use again when we sell the property :)

Amy · 6 July 2021

Agent replied · 6 July 2023

It was a pleasure Amy. Thank you for your kind review. Best wishes for the future from everyone at O’Connell Property Agents!

5/5

Google

A huge thank you to the team. Oli, Chris and Roy. After my original sale fell through, o'connels managed to get me a higher offer which was great. They were consistent with checking in on the progress of my sale and keeping me updated. At times I felt really stressed and wanted to pull out of the sale however they did most of the leg work for me and took the stress off. I can't recommend them enough. Keep up with the great work guys!! Thank you!

S · 9 October 2022

Agent replied · 31 July 2023

Thank you very much for your kind words. Great to hear we relieved some stress for you and got a good result for you

5/5

Google

My partner and I just moved into a house with the help O'Connell properties. Chris and Roy were very helpful and responsive, even with a few challenges popping up along the way. Would recommend.

Vanya · 6 July 2022

Agent replied · 6 July 2023

Great to hear you were pleased with the service you received from O’Connell Property Agents, we hope you are both very happy in your new home.

5/5

Google

Olly was so friendly and helpful with everything that needed to be done. I often called him with general questions about moving and he was always happy to help. Great Service ! 100% recommend

Ashley · 6 July 2022

Agent replied · 31 July 2023

Thanks Ashley, really appreciated. Best wishes for the future

5/5

Google

Very professional from start to finish, Adam was respectful and very professional and kept us updated daily. I would certainly recommend the company based on the interactions I’ve had with Adam. Mr Kennedy

Jock · 6 July 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us a review, it’s really appreciated

1/5

Google

I rented with move around for just over a year before the landlord decided to sell up. During the tenancy Move Around were a decent agent, fairly responsive to communications etc. Initially this made me leave a 5 star review but the subsequent debacle regarding the deposit has massively reduced my opinion of them. After convincing me to go onto a rolling monthly renewal to avoid their extortionate renewal fees for a proper contract, literally weeks later they informed me the tenancy would be cancelled because the Landlord decided to sell. After going through the hassle and financial loss of moving, they then decided to level charges against my deposit of around £400. Out of these charges I personally considered only around £50-80 to be deserved and the rest either to be extreme charges for small or petty problems (E.G. cobwebs in the garage) or charges for flat out fictitious items (E.G. accusing me of putting paint on a door which I never had). Honestly I should have let the matter go to arbitration because they wouldn't have stood a chance but unfortunately I didn't have the patience for the fight at that time. Funny how a month or so later I saw updated for-sale adverts for the property with some of the rooms receiving overhauls. Maybe the landlord was in on it too. I have no idea if they are any good for landlords but it wouldn't surprise me if they con them too as in my experience most letting agents are pointless parasites. Avoid this agency at all costs.

Tom · 7 July 2018

5/5

Google

I have been with this family firm for over 15 years and in my opinion, it has the highest level of customer service I have encountered during my landlording career. Nothing is too much trouble and the atmosphere is always upbeat and their responses accurate and immediate. They managed the sale of two of my properties and sold them for sums in excess of our expectations, managed the sales professionally and prempted any issues as they arose. I wish them every success going forward. I cannot recommend them highly enough. They will look after you and guide you.

Linda · 6 July 2022

Agent replied · 6 July 2023

Thank you so much for those lovely words Linda and for your business over the years.

5/5

Google

O'Connell Property Agents were recommended to me by a work colleague and I have to say, I am so pleased they did. They are extremely professional, smart, and detail orientated, from advising the best look for your Property, the photographs and video taken to show your Property to its best potential. Adam Atcha looked after the sale of my home. He is super helpful, keeps you well informed, answers any questions and guides you through from start to finish. I would recommend them, 100%!

Amanda · 6 July 2022

Agent replied · 6 July 2023

Thank you very much for your kind review Amanda. We’re really pleased we were able to help you and that you were impressed

5/5

Google

As a first home buyer I had an excellent experience thanks to O'Connell Property Agents. They frequently updated me throughout the whole process, responded to queries in a timely fashion, and were always willing to go out their way to help. Furthermore everyone I spoke to on the team was passionate, friendly, and easy to get along with; not only during the sale but also after. I don't have any negatives to say about my experience with O'Connell and would happily use them again, and recommend to others.

Stephen · 6 July 2022

Agent replied · 6 July 2023

Thanks Stephen, that’s great to hear, we hope you enjoy your new home

5/5

Facebook

These guys are amazing! I have brought and sold many times and it's been stressful and horrendous! Roy and Adam made the experience so much more manageable. I felt listened to, valued and kept in the loop. They ensured I had weekly updates from all parties, answering all questions timely, and put my mind at rest. They even made sure we completed on time, despite some difficult solicitors! I did not know the true function of an estate agent until dealing with move around. They also put me onto an amazing financial advisor who got me a better deal with mortgages and life insurance than I was offered elsewhere. All in all, the moral of the story is; I would never go with another agent! I will highly recommend move around! Thank you to you all!

Kate · 25 March 2017

5/5

Google

O'Connell have been great, me and my partner have just moved into our new flat and Ryan and Caitlin have been amazing with answering questions and keeping contact with us through the whole process. Really friendly staff, they make a point to make themselves available in case you need them, can't fault the experience we've had so far! Not to mention the wine and card were a lovely welcome gift 😊

Sophie · 7 April 2023

Agent replied · 31 July 2023

Thanks for taking the time to leave us a review Sophie, it really is appreciated

5/5

Google

I dealt with Adam Atcha who was very efficient, helpful and professional. Everything has run smoothly from start to finish for my rented accommodation. A great organisation and highly recommended. Thanks again Adam, you have been brilliant!

Jenny · 6 July 2021

Agent replied · 6 July 2023

Thank you for your kind words Jenny, that’s great to hear.

5/5

Google

Brilliant team who are all keen to help. Very efficient and helpful. Faye made me feel in safe hands with the whole process, and continues to manage all our needs with a friendly and professional manner.

Sarah · 6 July 2021

Agent replied · 6 July 2023

Thanks Sarah, much appreciated

5/5

Google

Professionalism is really important when it comes to selling a house and Roy has been able to apply his experience and knowledge in helping us through that process. A pleasure to give a 5 star review.

TYP · 6 July 2021

Agent replied · 6 July 2023

Great to hear that you have been happy with our service and thank you for taking the time to leave us a review

5/5

Facebook

A small yet exceptional team of property agents offering first class advice and expertise in rental properties (and sales).All agents offer friendly and personal attention to detail to ensure your rental of a new property runs both effortlessly and smoothly.Many thanks to Roy, Faye, Adam and Chris for all your help, and especially to Adam- who is simply the best and who I can highly recommend to anyone. Well done.

Lindy · 10 December 2020

5/5

Google

We have absolutely loved working with Roy and the team at Movearound! Always available for whenever you need to ask any questions or need something sorted! Everyone is so friendly and helpful and they will always be our first point of contact if we decide to move back into the area! We highly recommend anyone looking to rent to go and chat to Roy about what's available! Absolutely brilliant letting agency!

Katie · 6 July 2020

5/5

Google

An absolutely fantastic estate agent! Roy helped us through buying a property where a huge number of issues had to be resolved. He is a skilled “people person” who Is clearly very experienced. He calmly cuts to the solution and gets solicitors focused so that hold ups are minimised and he provides reassurance as needed. We were constantly kept up to date with progress; he was pleasant to talk to and rapid at replying to emails.

Hilary · 6 July 2022

Agent replied · 6 July 2023

Bless you Hilary, thank you for your kind words. We hope your mother is very happy in her new home.

5/5

Facebook

The most professional agents I’ve ever dealt with, either as a landlord or tenant. An experienced, knowledgeable, reliable & friendly team, who are quick to action anything required but more importantly keep you up to date at every single stage. Nothing is ever too much trouble and really can’t recommend the team highly enough. It’s been a pleasure but Spain is now home. Thanks for everything

Kevin · 3 August 2021

5/5

Google

Got our keys today. O'Connells kept us up to date throughout our purchase. Lovely property and O'Connels have been extremely helpful. The whole process was stress free...

Lara · 6 July 2022

Agent replied · 31 July 2023

Thanks Lara, that’s lovely to hear

5/5

Google

We used O'Connell Property Agents to help us to secure a rental agreement for our residential property. They guided us in an extremely professional manner, ensuring that we were able to secure financially checked tenants and comply with all the relevant policies. They were always on had with advice, going above and beyond to help us feel that us and our home were being looked after. I cannot recommend this company highly enough. Thank you!

Jane · 6 July 2022

Agent replied · 6 July 2023

Thank you very much for your review Jane and for your business. We’re really pleased you were happy with our service and hope the tenancy at your property is issue free.

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Questions about O'Connell Property Agents Gloucestershire

Has O'Connell Property Agents won any awards?

Yes. In The Trusted Agent 2026 awards: O'Connell Property Agents, Gloucestershire won Gold.

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