5/5
Adam was really great and a joy to help get our house over the line. Thank you
Agent replied Β· 6 July 2023
Thatβs great to hear Mark, we hope you enjoy your lovely new home
Trusted Agent profile Β· Gloucestershire
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240 reviews across 2 platforms
20 Worcester Street, Gloucestershire, GL1 3AA
O'Connell Property Agents's office in Gloucestershire, at 20 Worcester Street, is rated 4.9 out of 5 across 240 reviews on two platforms, including 194 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for O'Connell Property Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.
5/5
Adam was really great and a joy to help get our house over the line. Thank you
Thatβs great to hear Mark, we hope you enjoy your lovely new home
5/5
Having had experiences with most of the letting agencies in Gloucester this one was by far the best. We were treated as valued and appreciated from the very first interaction and they explained every step so we were always kept informed of the process. Made the process so much stress-free
Thank you for taking the time to write a review, itβs really appreciated
5/5
We have previously dealt with O'Connell's to find tenants for our rental property so we had no hesitation in going back to them again. This time around the service was just as good, they kept us fully informed at every stage along the way. Everything ran very smoothly and we would definitely use them again.
Thank you very much for your kind review Toby and for your loyal business over the years
5/5
Chris was amazing with helping us get everything sorted quickly and professionally :)
Thatβs great to hear Amber, thank you, we hope you enjoy your new home
5/5
We were very satisfied with the service given by all the staff at O'Connell's, Gloucester. They were polite, helpful and proactive. Chris in particular helped by making calls to help speed up the buying and selling process and provided advice which eased our minds and the progress of the sale and purchase.
Thank you very much for your kind words
1/5
Seriously avoid...moved into a filthy I mean really grimey flat. Six months later trying to charge me Β£300 from a renewal. Worse was when l left and they took Β£200 out my deposit for professional cleaning service. I'm a clean guy the flat had never looked better in probably 20years. Again seriously avoid.
5/5
I have rented a property through Movearound and cannot recommend Roy and his team highly enough. They are highly personable, at the end of a phone whenever I needed to contact them and very responsive to my requests and question. Very pleased with the service they provide. A highly professional company.
5/5
Excellent and efficient service , made the whole process very smooth and without any problems at all . Caitlin Rees has been fantastic π β¦
5/5
Oliver was very quick to respond to an online query, and took the time and trouble to call back even though we are overseas. Am looking forward to working with him on our search, very impressed so far!
5/5
Fantastic service provided by young team who understands your personal needs. Fully recommended specially for those who are very busy. This team will take care of all aspects so you don't have to worry. Thank you very much O'Connell and I wish you further success.
Thanks Pawel, much appreciated
5/5
The estate agent Oli and Chris are really helpful in secure of my purchase, their willing's and prompt action help to complete the transaction in 18 working days. which I am really pleased with. as my mortgage offer is wasted on a previous deal which failed.
Thanks Peter. It was great to secure your new home in such a swift timescale. We hope you will be very happy in your new home
5/5
After only 4 days on the market we had a fab offer and now SSTC! Such pleasant and professional staff I am confident the rest of the journey through to completion will be equally as stress free! Thanks Roy and Adam for all u have done so far!
5/5
The entire team at O'Connell's were fantastic. Very professional, excellent communication and friendly. I used their services as I looked to purchase a property, I like the way they presented the property and helped through negotiations, keeping me well informed every step of the way.
Thank you for your kind words Chris, thatβs great to hear. We hope you will be very happy in your new home.
5/5
We moved just before lockdown (the first one) and O'Connell (previously Movearound) were all of the above! One phone call on a query and they were on the case. I'm not a big fan of estate agents but they worked tirelessly to help us move without too much pain. Highly recommended.
Thank you for your kind review Paul. Weβre glad we were able to help you.
5/5
A massive thank you to Movearound estate agents for their help in our recent property purchase in particular Adam Mace who did more than all of the solicitors in the chain put together. Thanks Adam and Leia for your help, it is greatly appreciated..
5/5
As a first home buyer I had an excellent experience thanks to O'Connell Property Agents. They frequently updated me throughout the whole process, responded to queries in a timely fashion, and were always willing to go out their way to help.Furthermore everyone I spoke to on the team was passionate, friendly, and easy to get along with; not only during the sale but also after.I don't have any negatives to say about my experience with O'Connell and would happily use them again, and recommend to others.
5/5
Communication and co-operation second to none. Oli, Chris, Roy and co showed me why they are so highly rated! Extremely friendly and polite both in person and over the phone. Iβd highly recommend them for a smoother transition when moving
Thank you for taking the time to leave a nice review. Good to hear your experience was a positive one
5/5
I would definitely endorse using O'Connell Property Agents, they are a dedicated professional team, intent on providing reliable advice and achieving swift results for its customers. I would like to thank them for successfully completing another transaction for me. Regards Bob M.
Thank you Bob, a pleasure after so many years of you being a loyal client. Best wishes for the future.
5/5
Excellent service with amazing communication. Adam Atcha, has been always willing to help and always went the extra mile in ensuring that our needs were met and request were answered. I can say the best experience with an estate agent ...and I had a few. Thank you!
Thatβs wonderful to hear Mihaela, thank you for your review
5/5
It was a real pleasure to deal with Adam Acha. Very warm and professional, calm and collective young man! He was always available to our queries... communication 5 !!!Thank you Adam!!
5/5
I sold my house with the O'Connells, great experience although they are not the cheapest but for the service they provide and tools they can offer to elevate your home - they are worth every penny! Great agents.
Thatβs great to hear. Weβre really pleased we generated the interest we did for your home and achieve a great price. Best wishes for the future and thank you for your business.
4/5
RYAN is a very outstanding individual and a great asset to the establishment. The company's customer service is exemplary and I am one satisfied customer. Thank you for your advise Ryan.
Thank your taking the time to leave us a review
5/5
A very efficient, professional and friendly property agents who made the process of letting the property very smooth. Thank you in particular to Adam Atcha who has been communicative and helpful throughout! O'Connell's was recommended to us and I highly recommend them to others.
Thank you for your kind words Florence and for your business. Weβre really pleased you were happy with our service
5/5
Thoroughly professional company great customer service especially from our contact Ollie who went out of his way to accommodate viewings at times suitable to us and kept us fully informed and up to date .Would highly recommend.
Thank you very much for taking the time to leave us a review Jane. Good to hear you had a great experience
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Yes. In The Trusted Agent 2026 awards: O'Connell Property Agents, Gloucestershire won Gold.