5/5
TrustpilotVery good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
Trusted Agent profile · Gloucester
Taylors Lettings Gloucester reviews
★★★★★
249 reviews across 2 platforms
1B Worcester Street, Gloucester, GL1 3AJ
Taylors Lettings's office in Gloucester, at 1B Worcester Street, is rated 3.3 out of 5 across 249 reviews on two platforms, including 112 Google reviews rated 4.2.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMy first time renting a property and Taylor's made the process very simple and easy to understand! Couldn't fault their customer service.PositiveProfessionalism
Agent replied · 16 June 2024
Many thanks for your wonderful 5* review. Best wishes Lucy, Customer Relations.
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
4/5
GoogleAlthough it did take a few months to rent my property, the contact and communication with Taylors was pretty good and their level of service has been great.
Agent replied · 16 June 2024
Many thanks Denise for the great review. Best wishes, Lucy
5/5
GoogleSara at Taylors has been amazing at supporting us through a tenancy. Professional, understanding and approachable. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleNatasha Hodgson and her staff in the Gloucester branch are attentive to detail and are always quick to respond!PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thanks for the great 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleViewing with Leanne Briscoe on Friday 26th April. Very friendly, and was helpful and professional when answering all my questions.
5/5
GoogleIndia couldn't have been more helpful! Excellent communication and efficiency. I found an excellent location and India understood my needs and challenges perfectly. A huge thank you to both India and Taylor's!!
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
1/5
GoogleTerrible estate agents. No communication what so ever from sales or lettings department. They really don't care, feels like you are dealing with a very large firm.
Agent replied · 16 June 2024
Hi Louie, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
5/5
GoogleFast, efficient and professional service from start to finish from Natasha Wood, would highly recommend.👍PositiveProfessionalism
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
GoogleFriendly and efficient service for 5 years now.PositiveProfessionalism
Agent replied · 16 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible service would not recommend! Taken over 14 months to sort out basic tenancy issues !!!
Agent replied · 16 June 2024
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Chris
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleHelpful staff who have helped us secure a good student property
Agent replied · 16 June 2024
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
GoogleNot the best service i have seen.
Agent replied · 16 June 2024
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Lettings Gloucester
How many reviews does Taylors Lettings Gloucester have?
Taylors Lettings's Gloucester office has 249 reviews across two platforms: 112 on Google, 137 on Trustpilot (across the whole business).
What is Taylors Lettings Gloucester's rating?
Taylors Lettings Gloucester is rated 3.3 out of 5 across all 249 reviews, and 4.2 out of 5 on Google from 112 reviews.
Where is Taylors Lettings's Gloucester office?
Taylors Lettings Gloucester, 1B Worcester Street, Gloucester, GL1 3AJ.
