CGT Lettings Gloucester reviews

★★★★★ 5/5

Google

Fantastic service! I am a first time landlord and I had the most amazing service from CGT - nothing was too much trouble, nothing but supportive and always on hand when I had a million questions. The two people I had contact with was Chris and Eme. Chris has been amazing with his knowledge and I felt like he really helped me to understand the process better. Eme was consistently updating me and nothing was too much bother for her. Together they are the dream team! I look forward to many more lettings with CGT. I cannot recommend enough. G x

Georgina · 24 March 2023

★★★★★ 5/5

Trustpilot

Talia has been very efficient and has…

Talia has been very efficient and has kept me informed throughout the reletting of 20 Wharfedale Way. She has been a pleasure to deal with. Thank you. Clive Walker

Clive · 4 June 2024

★★★★★ 5/5

Trustpilot

Stroud

Couldn’t thank Hannah from the Stroud branch enough, she has been brilliant throughout my tenancy.

Esther · 17 December 2025

★★★★★ 5/5

Trustpilot

Top-Notch Letting Service

Great experience with CGT Lettings. The property was spotless and exactly what I wanted. The process was smooth and professional. Huge thanks to Saffron for being so helpful and responsive, she made everything easy. Highly recommend!

Micheal · 27 May 2025

★★★★★ 5/5

Google

Very helpful in getting us our new rental home. Ethan was the guy that sorted us out and he was very professional and friendly and always quick to reply to any questions we had. The guys in the office were very friendly as well. Big thank you to Ethan and the team. Keep up the good work. 👍🏽🙏🏽 …

Danny · 28 July 2021

★★★★★ 5/5

Trustpilot

Great Service from Start to Finish

Hannah was professional, courteous, and highly efficient throughout the letting process. Everything was communicated clearly and managed seamlessly from start to finish. An excellent and dependable service.

Jayvassanth · 29 July 2025

★★★★★ 1/5

Trustpilot

Based on Real Experience …CGT = CHEATING GOLD TITTLE AWAD WINER

Based on Real Story… ( Poor Customer service, Very Greedy people .. My review based on reality and bad experience with them .very bad customer service , I Promise you TRULY they are cheaters & Blackmailing you as well .Hannah is Good 👍 she is very professional, But this company and other team members (Jess ) Uneducated - Unprofessional don’t have manners, 0 % Customer Service!SHE HANG UP PHONE ON FACE .I don’t recommend at all- Run Very much far away from CGT , this Company is not good .I send 23 emails, and force them to reply me , they don’t Answer my calls , went to office , explain my point and logic show them proof , Talk to Branch Manger as well , Still Everyone ignored me.So Yes they scam me they cheated me .Paid £600 + £1170+ 273£ To go away !Not happy with these people Behaviour.CGT = Cheating Gold Tittle Award winer

Shoaib · 17 September 2022

★★★★★ 5/5

Trustpilot

Smooth experience

Lexi was a big help in helping us find the right rental property. Our experience with CGT was very smooth and easy.

Beth · 5 September 2025

★★★★★ 5/5

Trustpilot

I honestly couldn’t recommend CGT highly enough

I honestly couldn’t recommend CGT highly enough! I view a number of properties with them and also got me in to view some last minute. From the viewings right through to move-in day, the team have been absolutely fantastic. Communication was quick, clear, and always friendly, I never once felt left in the dark. They made what can often be a stressful process feel completely seamless.

Louis · 25 September 2025

★★★★★ 5/5

Google

CGT Lettings was a big help to me and my family, my first point of Contact was with Sophie who had remained helpful and responsive at all time. I was glad to have gotten a new apartment from them why trying to move from the the previous one rented from them. This is why have been recommending friends and family to them. They're very efficient and Helpful. Many thanks CGT. Thank you Sophie.

Sophia · 24 March 2023

★★★★★ 5/5

Google

I’ve gone through a few letting agents in the past but specifically Gloucester CGT has been absolutely fantastic - particularly in the current situation with covid. Carl went above and beyond with any request or queries we had with our new property - utterly, utterly impressed. Thank you so much Carl and the team!

Jenny · 28 July 2021

★★★★★ 1/5

Trustpilot

Appalling service, complete incompetence, and total disregard for data privacy

Save yourself the stress and avoid CGT Lettings at all costs. Their professionalism is non-existent, and their handling of personal data is a total farce.

Steve · 19 August 2026

★★★★★ 5/5

Google

CGT have been very efficient and so helpful during our move. A wonderful lady called Sophie was our main point of contact with the company, and her positive demeans and helpful nature made asking any questions or queries easy and answers with given there and then, or as soon as the information was available. The property is gorgeous, and the few issues we had regarding maintance were sorted quickly and done well!

Jess · 24 March 2023

★★★★★ 5/5

Google

We love CGT so much, we have been with them for years and appreciate them so much. Information is conveyed quickly, we are informed of immediate changes with our tenants and their work ethic is consistent. And we highly recommend CGT for locals and overseas. Sending love and thanks from your Jamaican 🇯🇲 Land Ladies. …

RedRose · 17 April 2024

★★★★★ 5/5

Trustpilot

Always a pleasure

Always a pleasure. Everything always goes smoothly. Ella Berry is wonderful.

Rose · 29 October 2025

★★★★★ 1/5

Trustpilot

My tenant reported a leak on Friday at…

My tenant reported a leak on Friday at 16.15 and despite being open until 17.00 there was no answer and no response.

A · 10 August 2026

★★★★★ 5/5

Trustpilot

My experience working with Paris

Working with Paris has been a very positive experience.

Chris · 6 November 2025

★★★★★ 5/5

Google

I can't thank Clarke at CGT Lettings enough for helping me find the perfect place to live. Clarke made the entire process seamless and stress-free. If you need assistance with accommodation, I highly recommend reaching out to Clarke at CGT Lettings

Kristy · 19 October 2024

★★★★★ 5/5

Google

CGT have been very efficient and so helpful during our move. A wonderful lady called Sophie was our main point of contact with the company, and her positive demeans and helpful nature made asking any questions or queries easy and answers with given there and then, or as soon as the information was available. The property is gorgeous, and the few issues we had regarding maintance were sorted quickly and done well!

Jess · 1 September 2022

★★★★★ 5/5

Google

CGT have been very efficient and so helpful during our move. A wonderful lady called Sophie was our main point of contact with the company, and her positive demeans and helpful nature made asking any questions or queries easy and answers with given there and then, or as soon as the information was available. The property is gorgeous, and the few issues we had regarding maintance were sorted quickly and done well!

Jess · 26 August 2022

★★★★★ 5/5

Trustpilot

I’ve been a tenant with Cleeve…

I’ve been a tenant with Cleeve Residential for !0 years, and they’ve been fantastic. Dalal, Emily, Nicole and John are always quick to respond to maintenance requests, or any other queries.

Roland · 21 May 2026

★★★★★ 5/5

Trustpilot

CGT LETTINGS quedgeley have looked…

CGT LETTINGS quedgeley have looked after the renting of our properties for several years, we have been very happy with the service they provide, they are always very thorough and prompt to sort out any problems, I can’t fault the staff, Sarah, Lexi and Beth, they are always very friendly and approachable, thanks to you all for your recent help. Jacqui and Will Turner

Jacqui · 31 July 2025

★★★★★ 2/5

Google

Awful made checkout process very stressful not helpful through entire tenancy frequently ignored, not helped with repairs generally made the entire time stressful would not recommend. However I will say moving in process was very good and professional however from then nothing but bad.NegativeResponsiveness, Professionalism

Jo · 26 August 2021

★★★★★ 5/5

Trustpilot

Seamless move and friendly team

Joe Taylor showed us around during our viewing, was very helpful with answering any questions we had, and then was also there on our first day to hand us the keys and show us all the bits we missed during the viewing due to the previous tenant being present. Very friendly team and a seamless process compared to other agencies.

Lewis · 1 September 2025