Trusted Agent profile · Gloucester, Gloucestershire
★★★★★
348 reviews across 1 platform
5 Worcester Street, Gloucester, Gloucestershire, GL1 3AJ
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Gloucester, Gloucestershire, at 5 Worcester Street, is rated 4.7 out of 5 across 348 reviews on 1 platform, including 348 Google reviews rated 4.7.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleThe whole process of purchasing our first property was made so simple and easy! The customer service we received from Lucy Cameron on the day we made the offer was fantastic! As first time buyers, she explained everything to us and made the whole process so simple and easy! I would highly recommend Andrews to anyone looking to purchase their next home!PositiveProfessionalism
5/5
GoogleWe had a really good experience with Andrews and it was down to Shayla. She really made us feel important and that she genuinely cared about me and my partners desire to want the home we have now got. Her communication was spot on throughout and always managed to help with any enquiries me and my partner needed answering. Five stars all round.
5/5
GoogleSarah has always been very helpful & informative. I like to be kept in the loop as a landlord & she is always at the end of the phone/email to answer any questions I have. She is very friendly and approachable & I am confident my home is being looked after with Sarah overseeing things.
1/5
GoogleThis agency do nothing but mess you about and feed you rubbish, poor communication from Fran who tries to hide away and ignore your calls and Carmen the BM isn't much better. They have stolen hundreds of pounds from us which has been reported to the bank there incompetence has caused homelessness AVOID THIS AGENCY WORST 1 AROUND READ OTHER REVIEWS TO SEE ITS NOT JUST ME
5/5
GoogleI found Andrews very informative and easy to deal with. All members of the sales team were good at communicating and regularly kept me updated with the transaction. Whenever I emailed them they were very quick to respond and kept me updated throughout the whole process. They were also really friendly and made me feel a lot more relaxed about the process.
5/5
GoogleGreat service and friendly staff! Everything went smoothly, would highly recommend!!!
5/5
GoogleErin was very professional , polite and helpful.PositiveProfessionalism
5/5
GoogleWe had a great experience with Shayla form Andrews. She was really helpful and supportive with our tenancy application and kept us informed at all stages of the process, so easy to talk to! Thanks for making its so easy and enjoyable also for helping us secure an amazing house for this summer! Cheers again Shayla!
5/5
GoogleSarah Robinson has helped us out so much with our queries! She’s a quick replier and gets stuff sorted for us! As a first time with a letting agency she’s made me believe I have chosen the right one! She will even reply out of office hours! Thankyou
5/5
GoogleAfter speaking with Shay about getting on the property ladder she was so helpful and understanding. Shay signed me up with her colleague James to got through some mortgage advise. Can't thank them both enough, I feel much more at ease now and can't wait to complete on my first property! Thanks guys :)
5/5
GoogleI’d just like to say a huge thank you to the Andrews Renting team Gloucester. Specifically Sarah Robinson who looked after me and my rented home for the last 4 years. She’s a absolute pleasure to speak to and so helpful. Thank you so much. 🙏😃 …
5/5
GoogleEveryone at the branch have been fantastic with the sale of my property which was dealt with quickly and professionally. Lucy and Cara specifically went above and beyond in arranging property maintenance between sale and completion. Would highly recommend to anyone buying or selling in Gloucester.PositiveProfessionalism
5/5
GoogleWhen looking to buy for our new home we received excellent customer service from Joshua Richards from Andrew’s Gloucester. We gave us great advice on what to look for in a new home and showed us some amazing options.
5/5
GoogleExcellent all round. Struggled with verification online and between Hayley & Shannon it was all sorted. Went the extra mile to smooth things out and make it happen. Thanks you for all your help, much appreciated
5/5
GoogleRebecca Wills-Morgan works with professionalism and pays very close attention to detail. It is always a pleasure to speak to Rebecca, she handles issues with a great deal of care and attention and likes to see things through to completion. Keep up the great work Rebecca!
5/5
GoogleI can’t praise Hayley Tennet enough! She has been so helpful and nothing is too much trouble. She worked so hard to find me the perfect property and succeeded! She is always happy and I look forward to seeing her each visit! Keep smiling Hayley!
5/5
GoogleI have been pleased with the service I have received from Andrews and Shayla so far. I found the property I am currently buying and was able to arrange an initial viewing quickly even though this was on a Saturday. I am pleased with the service so far.PositiveResponsiveness, Professionalism, Value
5/5
GoogleReally happy with the service and attention given to us by Hayley at Andrew’s. We were looking for a house to let and needed one quickly as we had sold our house. Hayley found us the perfect property and made the journey painless. Recommended Agents.
5/5
GoogleReally impressed with Cara Whiting, Josh Harding & Katie Burston from start to finish in generating an offer on our flat - which took only 4 working days! Great market knowledge, excellent communication and a great buyer. Thanks very much appreciated.
5/5
GooglePerfect service! Joshua and Rebecca have provided exceptional support, maintaining a friendly and professional attitude and delivering excellent results in a short timeframe. They went above and beyond in proactively finding ideal buyers for our property. I cannot recommend any estate agent more!
5/5
GoogleWe have been in our process buying a house and we got the services of James Saunders to get a mortgage and insurance. He gave us an outstanding service. He helped us with everything and looked for our best interest all the time. I highly recommend his service.
4/5
GoogleJustyna Czykieta (Property Manager) at Andrews Property Group exhibit great professionalism anytime I reached out to her about any issue with my apartment. She’s fast in responding, great communication skills and overall it’s always lovely to speak to her.
5/5
GoogleFantastic dealings with Sarah Robinson from the Gloucester branch. Right from when we were in our rented accommodation to now signing everything for the end off our tenancy. Quick email response and information communicated well. Thank you for your hard work.
5/5
GoogleAndrews Gloucester branch representative Shannon Smith walked us through the landlord process from start to finish in our recent property rental interaction with them. Professional, polite and extremely knowledgeable, her service was first class. Highly recommended. Peter, Gloucester.PositiveResponsiveness, Quality, Professionalism
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