Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
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5/5
TrustpilotI used yates hellier to sell myβ¦
I used yates hellier to sell my property and I was given a 1st class service by Ross and his team in the Glasgow office, it was stress free from beginning to end with continually being updated. Would not hesitate to use them again
Andrew Β· 20 September 2023
Agent replied Β· 24 August 2024
Hi Andrew,Thanks again for trusting us with selling your property. It's great to hear that you enjoyed good communication and sound advice from Ross.All the best,Yates Hellier
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5/5
TrustpilotOur forever home with Yates Hellier
We bought a house that was advertised by Yates Hellier. We'd like to thank the team for their constant support and brilliant customer service throughout the process. We think we've found our forever home. However, if we ever were to move in the future, or had to recommend an estate agent to use, it would definitely be Yates Hellier. Thank you so much again to the team π
Ross Β· 8 December 2025
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5/5
GoogleVery much recommended. In a highly competitive rental market I experienced a frustrating journey applying but being ousted many a time. However YH took particular effort in remaining in contact with me and in the end helped me secure a fine lodging. The care taken by YH is shown by how spick and span their properties are kept (I visited a few!), their onboarding communications and services have been very professional.
Edmund Β· 27 October 2024
Agent replied Β· 10 November 2024
Hi Edmund,
Many thanks for your review. It's fantastic to hear that you've found the tenancy application and move in process to be smooth. Wishing you all the best in your new home.
Yates Hellier
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5/5
GoogleWe were absolutely delighted with the service we experienced from Yates Hellier in selling our much loved family home. Their communication throughout the entire process was excellent and we felt this really helped us to relax and just let them take the lead. This level of trust and confidence was really important for me and meant the entire experience was very smooth. Thank you to the team at Yates Hellier.
Maureen Β· 10 November 2024
Agent replied Β· 10 December 2024
Hi Maureen
Thank you for putting your trust in us to sell your beautiful family home. It was a pleasure working with you.
Wishing you all the best.
Yates Hellier
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5/5
GoogleI recently purchased a flat through Yates Hellier and the process was extremely straight forward and stress-free.
Ross took us around the flat we viewed and the knowledge and advice he provided for us was really useful. The quality and care provided was something I noticed was not as high compared to other estate agents we had met - I really felt the full team would go the extra mile.
If you are looking to purchase/sell property, I would highly recommend using Yates Hellier as your agent. I don't believe there's better on the market!
Ross Β· 26 May 2024
Agent replied Β· 9 June 2024
Hi Ross
Thank you for the recommendation - itβs great to hear that you had a straight forward buying experience. Wishing you all the best in your new home.
Yates Hellier
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5/5
TrustpilotWe stayed in a house over 3 yearsβ¦
We stayed in a house over 3 years managed by Yates . Throughout the tenure they were professional and they did great job in making the tenancy great experience. There were always proactive all tenancy requirements like gas inspection, smoke alarms or salmonella.
Subramanian Β· 22 September 2023
Agent replied Β· 24 August 2024
Thanks for your review, Subramanian. It's much appreciated.
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5/5
TrustpilotFantastic company! Would highly recommend
I sold my property last year with Yates Hellier. Ross was extremely professional from start to finish. The communication and customer service throughout was first class. I would highly recommend Yates Hellier to anyone currently looking to put their property on the market.
Scott Β· 20 September 2023
Agent replied Β· 24 August 2024
Hi Scott,It's fantastic to hear you had a positive experience when selling your property with us.All the bestYates Hellier
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5/5
GoogleVery happy with the help of Yates hellier team during my flat hunting journey. Ross and Natalie were always happy to help and accomodate around my busy schedule. Thank you!
Pamela Β· 13 June 2024
Agent replied Β· 10 November 2024
Hi Pamela
Thank you for your feedback - we wish you all the best in your new home.
Yates Hellier
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5/5
GoogleVery helpful and very available staff. When things were stressful on moving day they eased our anxiety. I am happy to recommend them.
Ann Β· 16 March 2026
Agent replied Β· 16 April 2026
Hi Ann
Thanks for the recommendation - we were glad to be of assistance. Wishing you all the best.
Yates Hellier
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5/5
TrustpilotFirst time selling a property and wasβ¦
First time selling a property and was worried it was going to be a challenge. Also selling a property in Glasgow whilst being based in London added to my concern. Despite that it was honestly so easy. 1 viewing and one deal delighted with the whole thing , super easy, good comms, and took care of all the various parts, cleaning, moving old furniture etc.
Oliver Β· 18 December 2025
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5/5
GoogleVery happy with the help of Yates hellier team during my flat hunting journey. Ross and Natalie were always happy to help and accomodate around my busy schedule. Thank you!
Pamela Β· 30 May 2024
Agent replied Β· 13 June 2024
Hi Pamela
Thank you for your feedback - we wish you all the best in your new home.
Yates Hellier
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5/5
TrustpilotWe found Yates Hellier to be extremelyβ¦
We found Yates Hellier to be extremely helpful and professional.We bought and sold with them and they we're a delight to deal with.A special mention to Ross Yates who kept us in the loop and took care of all our viewings.
Customer Β· 30 September 2023
Agent replied Β· 24 August 2024
It was a pleasure working with you on your move, Gordon. We hope you've both settled in well to your lovely new home. Yates Hellier
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5/5
GoogleI recently had the pleasure of selling my flat through Yates Hellier Estate Agents, and I couldn't be more impressed with the service I received. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to ensuring a smooth and successful sale.
From our initial consultation, it was evident that Yates Hellier understood the local market inside out. They provided valuable insights and guidance on pricing strategy, marketing approach, and the overall sales process. Their expertise instilled confidence in me as a seller, and I felt assured that my property was in good hands.
Throughout the selling process, communication was excellent. The team at Yates Hellier kept me informed every step of the way, providing regular updates, feedback from viewings, and constructive advice. Their responsiveness and proactive approach meant that any queries or concerns I had were addressed promptly, putting my mind at ease during what can often be a stressful time.
Overall, I cannot recommend Yates Hellier Estate Agents highly enough. Their exceptional service, combined with their dedication, expertise, and personalised approach, made selling my flat a stress-free and rewarding experience. If you're looking for an estate agent who will go above and beyond to deliver outstanding results, look no further than Yates Hellier.
Thank you to the entire team for your hard work and professionalism. You have truly exceeded my expectations, and I am grateful for all that you have done.
G Β· 14 April 2024
Agent replied Β· 13 June 2024
Hi Graham,
Thank you for your kind review - it's great to hear that your expectations were exceeded.
Yates Hellier
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5/5
GoogleI have just bought my flat through Yates Hellier and was very impressed with the process. Ross Yates showed me around the property and was very professional and knowledgeable. They used a smooth and efficient online form when getting the information they needed from me, and offered me warm congratulations when I went to their office to collect my keys. I would definitely consider selling a property through them in future, although I do hope I don't move again anytime soon!
Eilidh Β· 14 April 2024
Agent replied Β· 13 June 2024
Hi Eilidh, congratulations on your new Hyndland home! It was a pleasure working with you. Yates Hellier
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5/5
TrustpilotAmazing Estate Agent
We recently completed our 8th house move, and I can say that Yates Hellier have been nothing short of fantastic. Their professionalism, dedication, and attention to detail made the entire process smooth and stress-free. Best Estate Agent we have ever used, donβt look anywhere else.
Charles Β· 5 August 2025
Agent replied Β· 5 June 2026
Hi Charles
Many thanks for your kind words - it's much appreciated. It was a pleasure working with you!
Wishing you all the best.
Yates Hellier
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5/5
GoogleI was a tenant with Yates Hellier for 12 months and found them to be excellent letting agents. They were professional, responsive and friendly throughout the process. Letting agents often get a bad name, some with good reason, but happy to say YH are one of the good ones! Would recommend them to both landlords and tenants, a real pleasure to deal with.
Kirsteen Β· 6 January 2025
Agent replied Β· 11 January 2025
Hi Kirsteen
It's been a pleasure working with you, and thank you for your kind words.
Wishing you all the best.
Yates Hellier
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5/5
TrustpilotSeller and buyer - very positive experience
I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish. Yates Hellierβs marketing was excellent, and they handled all my viewings while keeping me fully updated at every stage.
Kathleen Β· 9 April 2026
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5/5
GoogleI would highly recommend Yates and Hellier. I recently sold my flat in Hyndland. I was quite apprehensive about the potential stress selling my property would entail, however, both Ross and Natalie's hard work streamlined this process. I was incredibly impressed with how proactive they were in all aspects of the sale from the initial speed at which they got the property on the market to arranging/attending viewings on my behalf. Anyone looking to sell their property in the near future should use this estate agent.
Keep up the good work guys!
Graeme Β· 15 March 2024
Agent replied Β· 13 June 2024
Hi Graeme
Great to hear that you were impressed with the sales process. It was a pleasure being able to work with you on the sale of your Hyndland home.
Yates Hellier
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5/5
GoogleRoss and his team have been fantastic to deal with. From start to finish, the advice and communication have been absolutely spot on. Thank you so much in helping to make our wee dream come true.
Keith Β· 16 December 2023
Agent replied Β· 13 June 2024
Hi Keith
Congratulations on your purchase! It was our pleasure being able to assist you with this.
Wishing you all the best.
Yates Hellier
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5/5
TrustpilotKnowing their market
Knowing their market, professional service, great people and perfect communication skills...all come to mind when I think of the team at Yates Helier...giving my wife and I complete confidence every step of the way. They sold 2 properties for us, both in the Anniesland area and both sold, very successfully, within a week. Bill and Nikola Thomson
Mr Β· 20 January 2026
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5/5
GoogleUsed yates hellier for the sale of my home Ross was extremely professional throughout the process and was absolutely stress free. Their rates were extremely reasonable. Would definitely reccomend to anyone to usse yates hellier for the sale of their property.
Robert Β· 14 June 2023
Agent replied Β· 13 June 2024
Hi Robert
Congratulations on the sale of your Bearsden home.
It was a pleasure working on your behalf.
Yates Hellier
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5/5
GoogleAbsolutely excellent and professional Sales and Letting agency. Very friendly staff and always on hand to help. Shout out to Jonny at Yates who was especially helpful and friendly. Truly a lovely property manager. Couldn't recommend this company more.
Philipp Β· 19 July 2023
Agent replied Β· 13 June 2024
Hi Philipp,
Itβs great to hear that you enjoyed your time with us as a tenant. Having one point of contact between tenant and landlord makes a massive difference to the efficiency of communication.
We wish you all the best moving forward.
Yates Hellier
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5/5
GoogleWeβre at the start of our home building journey in Glasgow having been overseas for a while. Navigating the market here to find a home has been daunting. Weβve encountered allot who describe themselves as βproperty professionalsβ, but none has come close to the professionalism and βplain speakβ experience of Ross Yates. He is insightful, knows the market well and has provided us with extremely helpful advice and guidance. Our experience with Yates Hellier has been very good.
Stephen Β· 14 February 2024
Agent replied Β· 13 June 2024
Hi Stephen,
Thanks for sharing your experience of navigating the Glasgow property market with us. It's been a pleasure working with you.
Ross
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5/5
GoogleGreat service received from Ross and his team for the sale of my flat in Hyndland. Knowledgeable, professional and helpful. I would highly recommend them.
Stuart Β· 14 May 2024
Agent replied Β· 13 June 2024
Hi Stuart
Thank you for trusting us with the sale of your flat in Hyndland. It was a pleasure working with you.
Yates Hellier
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