Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessionalism, safe and secure
I was very impressed with the facilities offered at storage vault East Kilbride branch, nothing was too much trouble. Stefini put me at ease straight away and was more than happy to answer all my questions.
Melissa · 25 April 2023
Agent replied · 11 June 2024
Hi Melissa. Thank you very much for taking the time to leave us this fantastic review. We were very happy to help you along the way with your storage search and hope you recommend us to any family and friends.Ps, Good luck with the driving lessons!Thanks again Stefini at East Kilbride
★★★★★ 5/5
TrustpilotGreat container and easy to work with…
Great container and easy to work with people.
James · 1 December 2025
★★★★★ 5/5
TrustpilotThe Greatest Storage Place … Ever
The staff explained everything so easy before I committed, that it was a no-brainer to use Storage Vault. The staff, Deborah and Alison, answered all queries patiently and politely, and laughed at my pathetic jokes. I cannot praise them highly enough.
Robert · 1 November 2022
Agent replied · 11 June 2024
Hi Robert, Thank you for taking the time to leave this great review on your experience with us at Paisley we are happy to hear that the staff have made the whole process from enquiry to move in as easy as possible and all your queries have were answered in friendly manner.It has been lovely getting to know you and we will miss those jokes! Thank you for choosing to store with us we wish you all the best for the future.From Deborah & Alison team Paisley.
★★★★★ 5/5
TrustpilotI had need of a large storage unit at…
I had need of a large storage unit at the last minute on a weekend. I was quite stressed but Storage Vault provided me with an excellent storage space without drama. Moreover their staff were empathetic and very helpful. They were polite and could not have been more helpful. Excellent customer service.
John · 9 February 2021
Agent replied · 11 June 2024
Hi John, Thank you for taking the time to leave such a lovely review on your customer service experience with our staff at Kilmarnock it really is appreciated and if you need anything else during your stay please let us know and we will be happy to assist.We have also passed this onto the staff involved who appreciate the feedback, Thanks again for choosing to store with us.From the Team at Kilmarnock.
★★★★★ 5/5
TrustpilotBeing a bit of a technophobic I wasn't…
Being a bit of a technophobic I wasn't sure about the contact free process but with the help of the very friendly staff (Donna & Lianne) I managed fine and acually found the process very quick and easy. The storage space was clean and easy to access. I would highly recommend this company.
Lorna · 26 October 2020
Agent replied · 11 June 2024
Hi Lorna, Thank you for taking the time to leave a lovely review and appreciate you letting us know about the great service you have received off Donna & Lianne, its always good to hear and i will ensure the girls are updated on the lovely review.If there is anything else you need from us, please let us know and we will be happy to assist.From the Team at Paisley.
★★★★★ 5/5
TrustpilotWe have been using Storage Vault in Cambuslang
We have been using Storage Vault in Cambuslang for over a year now. It is difficult to explain just how handy it is in terms of location and ease of use. Fantastic set up and couldn’t be better given the issues we are all facing with Covid 19. Can’t recommend it enough. Five stars.
Philip · 31 May 2020
Agent replied · 11 June 2024
Hi Philip, Thank you for taking the time to leave such a great review of the facility along with everything we have been facing with COVID 19 we are happy to hear this never affected you and could still access your unit and always good to hear you have had a positive stay with us, we wish you all the best for the future and thanks again for choosing to store with us.From the Cambuslang Team.
★★★★★ 2/5
TrustpilotClose unmanned sites during holidays
George · 20 December 2025
★★★★★ 5/5
TrustpilotWhat a fantastic facility
What a fantastic facility. I was decluttering for flat sale and used the storage unit until the flat was sold and I moved house. The staff were so friendly and helpful especially when I put the stuff in the wrong unit 🤣. Highly recommended
Helen · 12 May 2022
Agent replied · 11 June 2024
Hi Helen, Thank you for taking the time to leave a great review on your experience with us at Paisley, it is great to hear you found all staff really helpful and were happy with the facility as these are the things that we take pride in.It has been lovely getting to know you and it was an easy mistake to make so not to worry, and you were a pro at moving those goods into the correct unit! thank you for choosing to store with us we wish you all the best with the future take care.From Deborah, Donna & Alison team Paisley.
★★★★★ 5/5
TrustpilotAbsolutely fantastic service
Absolutely fantastic service. Storage vault went over and above to help and assist me. I have to say Kenny in particular was the most helpful and understanding person and I am very grateful. If I require a unit going forward I would 100% return to Bishopbriggs storage vault!
Sarah · 3 October 2021
Agent replied · 11 June 2024
Hi Sarah,Thank you for leaving such a wonderful review.I am very happy to hear that you have been happy with the service received from Bishopbriggs and in particular, from Kenneth.I will make sure Kenneth reads this review and I am certain he will be delighted that he has been able to help you as best he could.It is great to know that you would also consider using us again in the future.Should you, or anyone you know ever require storage in the future we are always here to help.Thank you.Ashleigh & Kenneth@Bishopbriggs.
★★★★★ 5/5
TrustpilotFantastic Staff Debs & Donna😂
Fantastic premises, very secure and happy To store my goods here. Easy access and very flexible But the brilliant customer service from Deborah & Donna are a true credit to the facility Nothing was an issue and made it all very easy - fantastic & highly recommend
James · 24 November 2021
Agent replied · 11 June 2024
Hi James, Thank you so much for the lovely review on your experience with the facility and customer service at our Paisley branch it really is something that we take pride in and always good to hear you are happy you have decided to store with us and happy with your decision.From Deborah & Donna Team Paisley.It is always great to hear Deborah & Donna have gave you brilliant customer service and thank you for your kind words it means a lot.Thank you for choosing to store with us its been lovely getting to know you and if you need anything in the meantime please let us know and we will be happy to assist.
★★★★★ 5/5
Trustpilot5* from start to finish.
Deividas · 14 December 2025
★★★★★ 5/5
TrustpilotEast Kilbridge/Colvilles We were looking to store materiel's for…
We were looking to store materiel's for our office, we came across storage vault, they have been supper helpful and very accommodating, the whole process was super easy, Michael and Yvonne are a credit to there organization.
Nadeem · 16 December 2024
★★★★★ 5/5
TrustpilotAfter been let down last minute by…
After been let down last minute by Kangaroo storage. Alex and Lisa from the Glasgow cambuslang branch came to my rescue. Absoulte fantastic staff so quick and efficent made me feel so at ease. I have reccomended to all my friends and family. Already got them a booking for next year. Amazing Team Thanks again Danielle Mortimer
Audrey · 9 December 2023
★★★★★ 5/5
TrustpilotFirst time using a storage facility and…
First time using a storage facility and need to use it for 7 or 8 months, but even though I`m only a few weeks in, I can see that this is now my storage place for any future needs. All the staff are great and the facility itself is immaculate and well maintained. Cannot recommend enough
Chris · 21 November 2018
Agent replied · 11 June 2024
Hi Chris, Wow thanks for such a great review. We do try our best to provide the best facility and the best service for all our customers. It's great to hear you think so highly of us. Paisley Team
★★★★★ 5/5
TrustpilotRecommendation of Coatbridge Storage Vault
My advisor at Coatbridge was Stefani Taylor and she made the whole experience very easy. She promptly replied to any queries I had and I felt very supported through the time that I used the facilities.
Rosamond · 1 July 2020
★★★★★ 5/5
TrustpilotA company you can Trust.
From day one of me obtaining the Storage Vault in Stirling, till present. I was in safe, secure friendly hands and each member of the team I encountered,Abi,Kenneth and Andrewdealt with any issues I had professionally.
Alexander · 25 January 2023
Agent replied · 11 June 2024
Hi Alexander,Thank you so much for taking the time to leave such a positive review, its much appreciated!We hope to see you again!Kind Regards,Abi, Kenneth and Andrew (Stirling Team)
★★★★★ 5/5
TrustpilotDeborah and Alison recently organised…
Deborah and Alison recently organised our new office in Paisley. We are happy with the team and our new office space. Looking forward to settling in. Would definitely recommend calling Deborah to organise an office or storage space.
Norma · 4 November 2022
Agent replied · 11 June 2024
Hi Norma, Thank you so much for taking the time to leave us a lovely review on your experience with us at Paisley.We are really happy to hear you are happy with the office and the staff on site and will pass this onto Deborah & Alison and we wish you all the best with your new office.Thank you for choosing to rent office space with us, if you need anything else in the meantime please let us know and we will be happy to assist.From Deborah & Alison team Paisley.
★★★★★ 5/5
TrustpilotExcellent customer service…
Excellent customer service from Ashleigh and Kenneth, always available and helpful. They really went above and beyond for us and were truly fantastic. Highly recommend! Kenneth is a legend.
A · 13 December 2021
★★★★★ 5/5
TrustpilotWas over today Lisa took me through the…
Was over today Lisa took me through the requirements to rent a unit was treated in a professional polite helpful manner thank you
Peter · 24 May 2025
★★★★★ 5/5
TrustpilotShort term storage
We used this facility for some short term storage following a move to a smaller house. The facility is modern, smart and obviously well maintained. The level of security was excellent. We would certainly have no hesitation in using it again if we had the need.
Mr · 8 September 2021
Agent replied · 11 June 2024
Hi Paul,Thank you so much for taking the time to leave us a review.We are delighted to hear that you are so happy with the site and service you have received.I will make sure the Eat Kilbride team see the fantastic review you have left us.If you ever require storage again in the future, or know of anyone who may require storage then please feel free to pass on our details to them and we will help in any way we can.Ashleigh and Team East Kilbride.
★★★★★ 5/5
TrustpilotGood size indoor secure storage
The storage unit was ideal for my needs. I’ll be using them again in the near future.
Frandevereaux · 26 July 2025
★★★★★ 5/5
GoogleAwesome service from the team.Special thanks to the advisors ,Alex & Lisa for the wonderful support.They are very fast and help me to sort the formalities in a simple way. So much impressed in the service.
Giving 5/5 ⭐️⭐️⭐️⭐️⭐️
VISHNU · 11 October 2024
★★★★★ 5/5
TrustpilotAlways great customer service
Always great customer service. The staff at eastkilbride Nyree and Yvonne are so Fri and can't do enough to make your move into storage facility. Variety of units both internal and external to suit all your needs.
Jemmia · 5 November 2024
★★★★★ 5/5
TrustpilotCara and the Coatbridge team was…
Cara and the Coatbridge team were really helpful and I would use Storage Vault again.Having access to be able to move things after work was a winner for me as some storage companies didn't provide entry at the times I required.
Richard · 25 April 2022
Agent replied · 11 June 2024
Hi Richard. Thank you for taking the time to leave us this fantastic review. We are very happy that our extended access times have enabled your move in to be much easier and suitable for you. Please recommend is to any family or friends that may require storage. Thank you again. Stefini and Cara at Coatbridge.
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