5/5
Emma's rental team had done a excellent job. Especially Paria Vaezi thank you.
Agent replied Β· 26 November 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Trusted Agent profile Β· GLASGOW
β β β β β
186 reviews across 1 platform
123 Candleriggs, GLASGOW, G1 1NP
Slater Hogg & Howison's office in GLASGOW, at 123 Candleriggs, is rated 4.4 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.4.
Every review we hold for the GLASGOW office, from every platform, shown as written. First names only.
5/5
Emma's rental team had done a excellent job. Especially Paria Vaezi thank you.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
As a buyer I used the services of Slater, Hogg & Howison in Candleriggs to purchase an apartment. They were Superb !....friendly, professional and helpful. Special thanks to Kirstin and Elaine for all their hard work.... they were truly Superstars π π β¦
Thank you Peter for your kind words regarding the local Slater, Hogg & Howison team and Kirstin and Elaine in particular. Very pleasing to know you received such a good service. Kind regards, Mark.
5/5
Fantastic and professional. Thank you Emma, Kirsten and Heather at the Candleriggs branch for giving me invaluable advise and successfully rented out my flat during this very difficult and challenging time of lock down.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
Paria is very professional, always gives quick responses and is helpful whenever needed.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
Absolutely appalling. They routinely ignore my e-mails, even ones to do with repairs. Now they are supporting a landlord who wants to take the entirety of my deposit. For no reason. The flat is in a fine condition. Avoid this company like the plague. They literally don't care at all about tenants. The only client they will do anything for is the landlord. Verging on illegal, so dodgy is this shoddy, thieving enterprise.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Laurie and Elaine were a great help and able to answer any questions clearly and quickly for us as first time buyers.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Great team at Candleriggs managing the sales & marketing of my property recently, despite the added challenges of lockdown & managing viewings etc safely. Very professional & great communication from start to legal completion. Provided helpful advice & feedback without being too pushy, a difficult balance to achieve. Highly professional team from Valentina on reception to Fergus, Elaine & Bobby who all helped make what could have been a stressful time go as smoothly as possible. Thank you!PositiveProfessionalism
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
Paria Vaezi was great help sorting our move
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Fergus & Elaine and the extended Glasgow Candleriggs team were tremendous throughout the whole selling process of my property. Their knowledge of the city and their no nonsense professional advice, and guidance was superb. They were realistic and honest and achieved exactly what I /we wanted, an incredible sale. Highly recommend.
Many thanks for your fantastic 5* review and recommendation Stephen. Best wishes, Lucy, Customer Relations.
5/5
Our sale just completed; Absolutely first class service from start to finish. Great communications throughout and a great price achieved. I cannot speak highly enough of this very professional Estate Agent. Buying and selling property can be a stressful experience but Elaine and the rest of the team make it look easy and take the strain out of it. I would 100% recommend Slater Hogg and Howison and have no hesitation in giving them 5 stars. Great job well done, team SH&H and unfailingly pleasant to deal with as a bonus! best wishes. Robert
Wonderful to read Rob that you had a fantastic experience with our local Slater Hogg & Howison team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
5/5
The team at Slater Hogg & Howison, Elaine, Fergus & Hannah were extremely professional and reassuring. They looked after everything in regards marketing and selling our property and delivered what they promised. Thanks. Would highly recommend.
Thank you for your wonderful 5* review of Elaine, Fergus, Hannah and the team at Slater Hogg & Howison, Glasgow. It is great to read that you found the team extremely professional and reassuring. Thank you for your brilliant recommendation, Best wishes, Scott.
5/5
The letting team at Slaterhogg Candleriggs are second to none. Kirsten, Emma and Heather are all professional, knowledgeable, friendly and extremely helpful. They have a wealth of knowledge and experience in what they do. They are conscientious and it is obvious that they genuinely care about their customers and they always do the best they can for them. They take pride in their work and provide a first class service.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
1/5
Extremely poor communication with regards to purchasing. My opinion is to go elsewhere and use a more professional estate agency. It took FOUR emails regarding an interest in a property to receive a call back and this was ONLY after threatening them with a formal complaint. I considered going direct to the seller with my concerns as I would be very unhappy if I thought this is the way any potential buyer was treated. Stay clear. As some other review had mentioned earlier...staff and Managements attitudes are undesirable.
Hi Julie, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Scott
5/5
I want to say a big thank you to the slater Hogg team . Fergus, Hannah and the rest of the team were all instrumental in ensuring that the property was swiftly prepared for marketing and put on sale. I was also impressed with the weekly feedback from Hannah keeping me up to date with viewings and we were able to secure a sale fairly quickly. It was a fantastic service by the whole team and would highly recommend them to anyone.
Thank you so much for your wonderful 5* review and recommendation. I'm delighted to read that the sale of your property was so well handled by Fergus, Hannah and the team at Slater Hogg & Howison. Best Wishes, Tracey.
5/5
I was slightly dreading the Estate Agent experience but in the end it was the most stress-free aspect of moving thanks to the whole team at the Slater Hogg, Candleriggs branch in Glasgow. Elaine, Fergus, Hannah and Graeme (mortgages) were all 1st class and I'm certain we achieved a better price for our property because of their skills. There are cheaper options but in a city such as Glasgow, the final selling price will be a reflection of the way in which a property is marketed. SH is well worth the investment. Many thanks!
Wonderful to read Derek that our team were able to change your expectation of the estate agency process and that the team made the process mostly stress-free and that you achieved the best price possible for your property. Kind regards, Scott.
5/5
The team at Slater Hogg Candleriggs have excelled all my expectations, providing a first class service from start to finish. The photo/video package and online listing were fantastic and the communication every step of the way has been second to none. The whole process has been seamless and completely stress free. Would highly recommend as I canβt thank you all enough (especially to the lovely Hannah and Fergus), your advice has been invaluable and I am over the moon with my selling price!
Hi Katie, thank you for taking the time to leave such a wonderful 5 start review. Great to hear that you had such a positive experience throughout the sale of your property. I will make sure your kind words are forwarded to the Glasgow team. Kind Regards Tracey
5/5
Leaving reviews is not something I do very often or not at all in most cases. However... I feel it's the least I could do to express my absolute delight in the service I have received from the team at candleriggs. In the short time it's took to sell the property, the enthusiasm and professionalism shown by every member of the team has completely blown me away. Ultimately I'm happy with the sale price but that aside, every phone call I received (practically every day!) had such a positive buzz about it. I looked forward to them phoning :) One of my best customer service experiences ever! Well done and thank you very much ππ₯
Good Morning Ian, thank you for taking the time to leave us your excellent 5 star review of our dedicated Slater Hogg & Howison team in Glasgow. It is fantastic to read that you were delighted with the service they gave you and that they were enthusiastic and professional and sold your property so quickly. I will ensure that the team receive your kind words and I am sure they will be thrilled. All the very best, Emma.
4/5
A huge thank you to the team at Slater Hogg in Candleriggs. Because of them the potentially painful process of buying an apartment in Glasgow became an exciting adventure with a happy ending! Throughout my search I was kept up to date on properties that suited my needs, sometimes getting a heads-up before they even came onto the market, reassured when things were quiet and guided through the maize of Home Reports, Survey valuations, Factorβs Fees and numerous other pieces of information that threatened to swamp me. The viewings were made as stress free as possible, and for the most part my queries were dealt with fully and quickly by the staff back at the office. All in all a great experience - now Iβm just waiting to pick up my keys!
Thank you Annie for your wonderful review. It is great to read that you have had such a positive experience with our Slater Hogg & Howison team and that you are just waiting to pick up your keys. We do always aim to provide a 5* service and as such I would like to invite you to tell us how we could have achieved that elusive fifth star via review@countrywide.co.uk. Kind regards and best wishes, Scott.
5/5
Slater, Hogg and Howison acted as our Estate Agents for the sale of our flat in Glasgow . We are extremely satisfied with the service we received , from the start of the process with an idea of value , through marketing the property , visits , finding a buyer and finalisation of the sale . We sold the property within 9 days of it going on the market and the whole sale process was handled very efficiently . The staff were extremely prompt at replying to e mails and very friendly and approachable . We had also used the agency to purchase the property 4 years earlier and received the same level of service . All in all , a service that was second to none and above expectations . I would not hesitate in recommending Slater , Hogg and Howison to anybody thinking of buying or selling a property in Glasgow.
Congratulations on the sale of your property. The Slater Hogg & Howison team in Glasgow aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Thank you for this fantastic 5 star review and recommendation. Best wishes, Sarah.
5/5
I have just completed the sale of my flat and bought a new property. The process ended up being very difficult, drawn out and extremely stressful. All the staff at Slater Hogg worked tirelessly to support me throughout. Nothing was a bother to them. Their sound advice and prompt responses made an otherwise horrendous process more bearable. A big thank you to all of them.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
very expensive l would not use this company again
Hello Paul, Thank you for sharing your feedback with us. I'm sorry to hear about your β¦ More
5/5
May thanks to Elaine and rest of team at the Candleriggs branch for professionally conducting the marketing and sale of my property.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Weβve just sold our property with the Candleriggs team at Slater Hogg and Howison and were delighted with the experience. Fergus and Elaine provided a first class service: their track record of selling similar properties in the city centre was impressive, they offered tips on how to prepare the property for photographs and were in regular contact with us throughout the process. They took away all of our stresses and were a pleasure to work with.
Sarah, I am delighted to read that the local team left such a kind review. I will make sure the branch are aware of your comments. Kind regards, Mark
5/5
Emma has been most helpful and provided amazing customer service, lovely agency to deal with :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Slater Hogg & Howison's GLASGOW office has 186 reviews across 1 platform: 186 on Google.
Slater Hogg & Howison Glasgow is rated 4.4 out of 5 across all 186 reviews, and 4.4 out of 5 on Google from 186 reviews.
Slater Hogg & Howison Glasgow, 123 Candleriggs, GLASGOW, G1 1NP.