Every review we hold for the GLASGOW office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my partner couldnt be any happier with the care we have recieved from the team at this agency. After having many negative experiences with other letting agencies we were so glad to stumble upon this team, all the girls that we have dealt with have showed amazing compassion and care towards us as this was the first time we were moving somewhere together. If we were to move again we would 100% choose this company again.
Aggie · 11 October 2025
Agent replied · 15 April 2026
Thank you for such an amazing review! It brings us so much joy to know that we were able to make your moving experience a positive one. Our team always strives to provide compassionate and caring service to all of our clients. We would be honored to work with you again in the future. Thank you for choosing us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSlater Hogg & Howison based in Candleriggs provided the best estate agent experience I’ve had. From initial contact with Fergus who provided great advice and experience to during the selling process and post sale from the dream team of Elaine, Laurie, Hannah and Valentina (I hope I’ve not missed anyone). Everything went smoothly, good advice on market timing and regular up to date comms from the team who made the whole experience smooth and filled you with confidence. I highly recommend.
Mazz · 9 May 2023
Agent replied · 8 June 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment we started our house selling process, we knew we were in safe hands with SH&H. Fraser walked us through the whole process of how their team could support us in getting our house on the market and sold.
We had many bumps in the road, due to the housing situation, yet Elaine kept us positive and worked tirelessly to get us to our point of sale.
We were updated every step of the way with priceless guidance and experience. We would not have got through this with our sanity had it not been for the Slater Hogg team.
Sandie · 8 February 2023
Agent replied · 8 June 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Salter, Hogg and Howison enough. They are very helpful and know what they are doing. Top marks from me!
John · 15 October 2025
Agent replied · 15 April 2026
Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that we met your expectations. Your satisfaction means everything to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a very positive experience from beginning to check out with Slater Hogg at their Candleriggs branch. All members of stuff have been extremely helpful while negotiating the lease and also at the time of moving out. In particular, Anne Meagan, my assigned property manager, was very efficient whenever a repair needed to be carried out.
Cecilia · 15 February 2026
Agent replied · 15 April 2026
Thank you for taking the time to leave us a review! We're so glad to hear that your experience with our Candleriggs branch was positive and that our team, especially Anne, provided helpful and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI’ve had a great experience with Slater Hogg & Howison. Ann, my property manager, is always friendly, helpful, and approachable. She responds quickly and provides excellent support whenever needed. Thank you, Ann!
Chrystlline · 11 August 2026
Agent replied · 11 October 2026
Wow, thank you for your kind words about Ann and our team at Slater Hogg & Howison. Our goal is to always provide exceptional service, and we're thrilled to hear that Ann has been friendly, helpful, and responsive. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSlater Hogg and Howison have been great since we moved in at the beginning of the year! Although we’ve had some issues with things being broken in our flat, Ann meagan (our property manager) has been absolutely amazing. Ann has always been very efficient whenever we’ve needed repairs to be done :)
Amber · 15 March 2026
Agent replied · 15 April 2026
Thank you for sharing your positive experience with Slater Hogg and Howison! Our team is dedicated to providing excellent service, and we are thrilled that Ann has been able to assist you so efficiently. We are always here to help with any repairs or concerns you may have. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe service we received from Slater Hogg & Howison (SHH) was exceptional; perfect, in fact! Our flat was valued within hours of us making a sales query. It was on the market 2 days later and sold within 5 days, with an early entry date. The entire staff team at SHH (including Fergus, Elaine, Laurie, Valentina & Keith) were supportive, professional and efficient. Communications were excellent. We received a high quality, person-centred service which represented good value for money. We have used SHH in the past, will certainly use them again and recommend other sellers to do so also. David & Andrea McCuePositiveResponsiveness, Quality, Professionalism, Value
David · 27 August 2022
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleParia is polite and friendly. Efficient and clear. Easy to contact by phone and email and always quick to respond.
Her colleagues Andrew and Keith are also welcoming and great communicators.
Everything tricky becomes effortless through the team.
A 5 star team at SH in Candleriggs. Thank you.
MMG · 11 October 2024
Agent replied · 28 April 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleI am one of the lucky landlords who receive SLH letting departments services. I call their office 'Happy Office'! Everybody is so energetic and they all seem to enjoy what they do. Paria, Heather, Kirsten, Emma and others are very friendly and always very helpful. I enjoy doing business with them and we look forward to working together in 2024 and beyond !
DOUGLAS · 11 December 2023
Agent replied · 1 January 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving to a new city/country can be pretty challenging, and just the thought of how many things I needed to deal with and the details I needed to pay attention to was very daunting. However, the Slater Hogg & Howison made the whole process so easy for me that all my worries disappeared after I had my first contact with them. All the employees, especially Nicole and Kirsten, were lovely, understanding, and effective in clearing out every bit of doubt I had. Everything was set within a couple of days, and there was an app explaining step-by-step how to set up the electricity, broadband and council registry.
They are just amazing, and I highly recommend their services.
Baran · 8 June 2022
Agent replied · 8 June 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe agency is amazing, second property i rent with them and everything went so smoothly and fast!
A big thank you to Paria, her approach and professionalism was very helpful and I'm moving in on time! (The days I had was counted!)
I'm a happy customer:)✨️
M · 11 October 2024
Agent replied · 28 April 2024
Many thanks for your outstanding 5* review M. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GooglePretty horrible renting experience. Encouraged my landlord to exploit a legal loophole in tenancy law to increase my rent by 27% during cost of living crisis when 3% increase cap was in place in Scotland. Subsequently tried to charge us £170 to clean a toilet when we moved out. Needless to say when disputed they lost but not fun having to deal with that.
Matthew · 11 October 2025
Agent replied · 11 October 2026
Hello Matthew,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you faced during your tenancy. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team has been extremely professional, and the whole process went so smoothly, it was completely stress-free. Heather and Emily have been amazing at keeping me updated throughout, from arranging viewings to getting all the necessary checks completed. As this was my first time renting out my property, their support and clear communication made everything so much easier. I couldn’t be happier with the service.
Garry · 11 October 2025
Agent replied · 15 April 2026
We are ecstatic to hear that your experience with our team at [company name] was stress-free and enjoyable! We strive to provide top-notch professionalism, clear communication, and reliable support for all of our clients. It was a pleasure working with you and we are thrilled to have exceeded your expectations. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t thank Elaine, Hannah, Fergus and the team at Slater Hogg & Howison merchant city enough for all of their help. They made the experience of selling our property so easy and stress free. The team gave good guidance and support thought the entire process and we’re always on hand to answer any questions. Can’t recommend them highly enough.
David · 27 October 2023
Agent replied · 26 November 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GooglePoor communication with viewing arranged. When attended the viewing, they said because it was not confirmed by email (which was not mentioned in the email nor was required on last viewing), therefore, even though the office is right next to the building, they will not do the viewing until the following week. The attitude of one the staff in the office was hostile and unpleasant. Half an hour prior to the viewing on the second week, they said property was sold even after we have expressed our interest. There is no closing date. I do not think they have tried their best to get the best deal for seller by having sincere buyer to view property sooner or even mention we are interesting to the seller to let the seller decide. It puts me off to use their service to sell in the future considering that will be the service that I will be getting. The way they handle the viewing make viewer feels the staff get more say about who will get to buy more than having a fair transaction and best deal for the seller. Do not recommend for SELLER to use their service.NegativeResponsiveness, Quality
J · 27 August 2021
Agent replied · 26 August 2024
Hi Jackie, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 1/5
GoogleCalled up to enquire about a flat and the pet policy. The woman i spoke to immediately became confrontational when i said i had cats. Refused to make an enquiry with the land lord then hung up on me. Its hard enough finding a suitable place to live with everything being so expensive without letting agents being downright disrespectful.
Baaa_bbb · 11 October 2025
Agent replied · 11 October 2026
I'm sorry to hear about your experience when inquiring about the pet policy. We strive to provide respectful and helpful service to all our clients, and it's disappointing to learn that we fell short in this instance. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
★★★★★ 2/5
GoogleSeems to run against the general grain, but these guys have serially ghosted me.
They called while I was working and since then my calls and emails have gone unanswered.
Gordon · 11 June 2026
Agent replied · 11 October 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GooglePoor communication with viewing arranged. When attended the viewing, they said because it was not confirmed by email (which was not mentioned in the email nor was required on last viewing), therefore, even though the office is right next to the building, they will not do the viewing until the following week. The attitude of one the staff in the office was hostile and unpleasant. Half an hour prior to the viewing on the second week, they said property was sold even after we have expressed our interest. There is no closing date. I do not think they have tried their best to get the best deal for seller by having sincere buyer to view property sooner or even mention we are interesting to the seller to let the seller decide. It puts me off to use their service to sell in the future considering that will be the service that I will be getting. The way they handle the viewing make viewer feels the staff get more say about who will get to buy more than having a fair transaction and best deal for the seller. Do not recommend for SELLER to use their service.
Jackie · 8 June 2021
Agent replied · 8 June 2023
Hi Jackie, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe have rented a few Flats previously in and around Glasgow City Centre managed by Zone Group and Macleod Lettings. The service we both have personally received from these companies has been terrible and personally ask people looking to rent to look elsewhere.
But now being a Tenant of a property managed by Slater Hogg & Howison I cannot recommend them enough.
We have had zero issues with our Home, Application or Move In and trust that if there was that Slater Hogg & Howison would have any issues sorted immediately. With a detailed inventory list taking all aspects and details into consideration, the care of Tenants and Landlords is truly paramount, and I would like to say Thank You.
Slater Hogg & Howison leads an example to other Property Management Companies.
An agent who I can’t recommend enough is Kirsten Lundie - Kirsten has been nothing but Professional, Prepared, Supportive and Knowledgeable. Kirsten continuous to go above and beyond for myself and my partner from the start and throughout our Tenancy. A very Prepared and Caring woman who gets the job done and it is impressive.
Curtis · 8 June 2021
Agent replied · 8 June 2023
Thank you for your superb 5* review and kind comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was experiencing some adminstration issues of my own and contacted Emily Watson, Lettings Negotiator at Slater Hogg & Howison in Candleriggs Glasgow, to seek assistance as the company let my properties in Glasgow and East Kilbride. Emily has offered assistance above and beyond my expectations for which I am extremely grateful. Don Spence
Don · 15 November 2025
Agent replied · 15 April 2026
Thank you so much for your kind words, Don! We are thrilled to hear that Emily exceeded your expectations and provided you with exceptional service. It's truly our pleasure to help with your administration needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan't recommend Slater Hogg highly enough. The entire team were friendly and extremely helpful throughout. Fergus puts you at ease from the start and is very informative about the whole process. Excellent communication and flexibility from Emma, Tegan, Neve, and Elaine in regards to booking viewings around what suits you and price negotiations.
Jamie · 15 November 2025
Agent replied · 15 April 2026
Thank you for the glowing review! We are so glad that you had a positive experience with our team at Slater Hogg. Our priority is always to make the process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnother 5 star service from Slater Hogg. It was a pleasure to ask them to help sell my flat in the Merchant City. They are always very friendly and professional in organising every stage of the process, from arranging the home report, marketing, organising the viewings, and everything else! A massive thank you to Hannah who I dealt with throughout, she is fantastic, 10/10! :-) I would recommend Slater Hogg to anyone. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Chris · 27 August 2021
Agent replied · 8 June 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust moved into our new place in the city and SHH made it such a lovely experience. As a young family from abroad, finding a home was quite daunting but Paria from the Candleriggs Branch went above and beyond to accommodate us. Swift communication, efficient and really friendly! Thanks for all your help!
Marisha · 27 September 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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