Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNatalia and her team at Slater Hogg have been fantastic. My husband and I are relocating with work so were looking to rent our home. This is the first time we have rented out a property and the help, information and advice we got throughout the process was great - it really made the whole process effortless. The property rented quickly (within a week). Based on our experience I would highly recommend Slater Hogg.
Jane · 13 June 2019
Agent replied · 11 June 2024
Wonderful to read Jane, that our Slater Hogg & Howison team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleI would highly recommend Slater Hogg and Howison in Hunter Street East Kilbride. They were professional, friendly, approachable and when i ran into issues concerning outside agencies they went above and beyond to resolve then to allow me to …
Susan · 17 November 2025
Agent replied · 28 December 2025
Thank you for your recommendation! We are thrilled to hear that our team at Slater Hogg and Howison provided exceptional service and went above and beyond to help you purchase your new home. We strive to provide top-notch customer care and … More
★★★★★ 5/5
GoogleEfficient & friendly response when contacting Rebecca during the purchase of our new house. Removed the stress from what can be a stressful situation.
Daniel · 3 April 2026
Agent replied · 17 April 2026
Thank you for the wonderful review! It was a pleasure assisting you with your new home purchase. We prioritize making the process stress-free for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSelling my house through Slater, Hogg and Howison was excellent. A brilliant service from start to finish! Any questions I had were dealt with quickly and efficiently. As someone who has never sold a house before, I felt supported throughout each stage of the process really putting me at ease. I was kept updated at all stages with viewings and viewer feedback. Karen, Craig and Rebecca in particular were all so friendly and helpful making the experience stress-free throughout. I am so pleased to have sold my house so quickly. Highly recommend!
Laura · 23 June 2024
Agent replied · 26 August 2024
Thank you Laura for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Valerie Shand to be so professional and friendly. She helped us to rent in East Kilbride and make this process really easy for us. We are moving from England and it could have been a hard process but with Valerie help everything went smooth. I'm happy to recommend her. Thank you Slater Hogg & Howison
IONELA · 12 June 2022
Agent replied · 11 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Nina Karen and Eilidh for their excellent service throughout selling our home. They kept us informed every step of the way and we’re always on hand for any questions we had. I can only hope when we eventually find a property to purchase it will be through them as I wouldn’t trust anyone else in East Kilbride.PositiveResponsiveness, Professionalism
Zoe · 12 June 2021
Agent replied · 11 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Karen and Nina's professional and swift service, we had our house surveyed on the Thursday, Listed on the Friday and Sold to our first viewers on Saturday morning!
We were over the moon as it meant we were able to purchase our new home. All correspondence was clear and straightforward.
Highly recommended (obviously!)
THANK YOUPositiveResponsiveness, Quality, Professionalism, Value
Michael · 12 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleFrom our first meeting with Nina right through to our sale settling the East Kilbride team were brilliant. Nothing was too much trouble and we were so relaxed knowing Karen and her team were there whenever we needed them!
We dont plan to move again but if we do I can say we will definitely be using Slater Hogg East Kilbride.
Kirsty · 12 June 2020
Agent replied · 11 June 2024
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleI was assisted by Erin Duke from the East Kilbride branch with moving home between private landlords.
The process was streamlined and I was kept informed throughout the whole process …
Matthew · 17 November 2025
Agent replied · 28 December 2025
Thank you for your kind words, we are glad to hear that Erin provided you with excellent support during your home move. We pride ourselves on our professionalism and efficiency, and we are happy that Erin made the process streamlined for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhen buying my new home Heather Fraser couldn’t have been more helpful, she made the process run as smoothly as possible and was always on hand to help and me give advice when needed. I would recommend Heather to anyone looking to buy a home, she provides an excellent service.
Gemma · 12 June 2022
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. I first met with Nina on a Friday morning and my house was listed the following Wednesday, great speed of service which is what I was looking for. Nina and Karen were consistently in contact with me throughout the entire process, all of which contributed to a wonderful service! Highly recommend!PositiveResponsiveness, Professionalism
Nicola · 27 August 2021
Agent replied · 11 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePurchased a house in EK via them back in June of this year and no sooner did I put my offer in, I was bombarded with calls every week asking what my situation was when I explained to them on multiple occasions as I was in the midst of selling my own home, it was out my control. They knew the situation beforehand as I was very honest about my situation when I put my offer in. To add salt to the wound, on the date of entry, it was a very hot day and I was waiting all day for the key. Because of this, the removal vans were waiting outside the house and my parents (who are pensioners and also have a disability). The woman KAREN that went to the house on that day told my parents to get away from the garden. With my mums disability and with the heat, she only wanted to sit on the bench that was in the garden. I feel this is something that could have been overlooked by KAREN as I was only minutes away from picking up the key. Not very nice.
Kat · 14 November 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolute brilliant service from start to finish. Lori Bell was amazing in helping us as it was our first time looking to rent. Clear communication and she made the process so easy for us.
Samad · 15 September 2023
Agent replied · 11 June 2024
Hi Samad, It's fantastic to see another 5* review for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleI very recently moved house and dealt with Scott Johnston at the East Kilbride Branch. He could not have been more professional and helpful. Everything went smoothly from start to finish, and the communication at all stages was excellent. Thanks again Scott.PositiveResponsiveness, Quality, Professionalism, Value
Angela · 12 June 2022
Agent replied · 11 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn amazing smooth and quick transition into renting our lovely new home. From viewing, application and getting our move in date Aiden and Ciaran have gone above and beyond to make a stressful situation alot more bareable. Thank you so much from our family who now have a home for Xmas 👌🏼 …
Keith · 20 December 2024
Agent replied · 10 January 2025
Thank you for taking the time to leave us your 5* review Keith! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our house with Slater Hogg. The East Kilbride team - Nina, Karen and Eilidh were so helpful and pleasant to deal with. They were on hand with realistic advice and support during the whole process. We would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism
Janet · 27 August 2021
Agent replied · 11 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommended, they’re prompt and always available to assist
Treasure · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! It's our pleasure to provide prompt and reliable assistance to our valued customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExtremely happy 1st time buyer
As a first time buyer with very little knowledge of how the processes worked, I couldn't recommend Susanne Mclaughlan from Slater Hogg Mortgages enough. She was incredibly helpful in explaining in simple terms how mortgages, purchasing and the various legal elements all worked. And in the end she helped secure me a great mortgage and worked very quickly to meet deadlines we faced from other parties. Really appreciate the excellent service and I've already encouraged other friends that are looking to buy a house, to get in touch with them!
James · 30 March 2021
★★★★★ 5/5
GoogleFrom first meeting Nina she was warm, positive and reassuring with the sale of our first home. It was clear she knew the market very well. Both her and Karen were great to deal with and made the process quick and straight forward. Wouldn't hesitate to recommend!
Emma · 12 June 2021
Agent replied · 11 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAiden of Slater Hogg and Howison helped me by providing comprehensive letting and property management services for my property. He is patient and efficient. He has been keeping me well informed on the whole letting process. I have my new tenant within two weeks. His professional performance is highly appreciated.
Alex · 20 December 2024
Agent replied · 10 January 2025
Thank you Alex for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to thank Natalia for all her efforts in trying to help with finding my son and I suitable rental accommodation. She understood our needs and worked tirelessly to find suitable accommodation, often having us at the forefront of her mind. Thank you so much
Antonia · 12 June 2021
Agent replied · 11 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeaghan and her team are great - they have managed my property for 4 years now and it has been stress free since day 1.
Alan · 15 September 2023
Agent replied · 11 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to Finish the whole team at Slater Hogg & Howison were very helpful and assisted in any questions I had.
Thank you again
Grant
Grant · 3 September 2025
Agent replied · 10 September 2025
Thank you for your kind words! Our team at Slater Hogg & Howison is dedicated to providing exceptional service and we are delighted to hear that we were able to assist with your questions. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotAwful from start to finish
Awful from start to finish. Arranged to view a property, arrived and waited but no one showed up. Called the office and was told that someone was off sick and that’s why I’d been stood up. Was asked to wait whilst their branch manager Pam drove up to do the viewing. She arrived and immediately started to explain why I was lucky she was there since she’d hurt her back. She then went on to describe the property as needing decorating and a new kitchen. But joy of joys there’s a brand new flat packed gloss white kitchen in the shed waiting to be fitted she says. I wasn’t allowed to go into the sheds and so took her word for it. They listed the house as having a driveway but the opening is 1.2meters wide and so the property doesn’t have a drive, I can get access as long as my neighbour doesn’t build a gate in her front garden. This is a massive breach of CPRs and would constitute a misdescription case. They have sold me a piece of land that doesn’t belong to me, what the hell do I do now?? When I took ownership I opened the shed to take out my new kitchen only to find that it’s a second hand filthy, and I do mean filthy with other peoples cooking grease and mould, collection of used and broken cabinets and a couple of lengths of worktop. To top it all off it had been left out in the rain at some point and the edges are blown. Bloody useless and has cost me £5k to rectify. I asked them repeatedly for information about the kitchen throughout and they refused to provide it. Richard was rude, patronising and difficult. Pam was no where to be seen. Olga was pleasant to speak to. I would not want to buy from them again, what a horrible place. They also put a mega press on for me to speak to their mortgage advisor who apparently charges £600 which is ridiculous when first mortgage up the road are free to use. This review relates to the Falkirk branch of slater Hogg estate agency
StephanieGgordon · 28 December 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.