Trusted Agent profile · Glasgow

Slater Hogg and Howison Lettings Glasgow reviews

3.9

★★★★★ Good

201 reviews across 2 platforms

10 Brouster Gate, East Kilbride, Glasgow, G74 1AZ

Slater Hogg and Howison Lettings's office in Glasgow, at 10 Brouster Gate, is rated 3.9 out of 5 across 201 reviews on two platforms, including 140 Google reviews rated 4.7.

Google logo

4.7 / 5

140

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Google

Picked up the keys yesterday for my new property and I ha e to say I am delighted with the service I received from Karen and the team at Slater Hogg in EK. Due to the sellers circumstances the deal wasn’t straight forward however all the ladies bent over backwards to help the seller and myself get everything sorted and got the full sale completed in 4 weeks as expected. Communication was excellent, so thanks again. Will definitely use in the future when both selling my property and buying my next one. JPPositiveResponsiveness, Professionalism

JP · 12 June 2021

Agent replied · 11 June 2024

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

The East Kilbride office has gone through a difficult period since being taken over by Slater Hogg, however since the arrival of Hannah Bonnar, things have improved markedly. Hannah goes the extra mile to keep you appraised on any issues and managed to quickly secure tenants for a property that had only just become vacant. Well done Hannah.

Stuart · 23 September 2025

Agent replied · 28 December 2025

Thank you for your kind words! We are thrilled to hear that our new team member Hannah has made such a positive impact. Our dedicated team strives to provide excellent service and we are delighted that you have noticed an improvement since her arrival. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

Unfortunately can’t give zero stars. Shockingly poor service. Would not recommend. Having to take complaint to ombudsman as they are demanding payment for a service that was first presented not fit for purpose then ignored requests to resolve. Eventually nothing provided and silence. But happy to bill you for doing nothing.

Julie · 28 November 2025

Agent replied · 28 December 2025

Hello, please contact us via review@connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Kirstie and Natalia went above and beyond to help me and my partner find the perfect rental. 10/10 customer service from both, always happy to answer any questions we had and made the experience totally stress free. Thanks again!

Leah · 21 September 2024

Agent replied · 26 August 2024

Many thanks for your marvellous 5* review Leah. Best wishes, Lucy, Customer Relations.

5/5

Google

Heather was fantastic in supporting me through the process of buying my first property. She was always available for any queries and ensured things were chased up when required. She communicated with me the whole way and this made the process easy. I would highly recommend her professional service when needing advice and support for mortgages/house buying. Many thanks again!!!

Craig · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Ten years of overcharging and appalling service

I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were acting in my interests as their client. Quite the opposite, it often felt as though they were working against me.

Chris · 24 July 2026

5/5

Google

My partner and I have just sold our property and are now purchasing a property through Slater Hogg and they have been amazing. They were on the ball with every enquiry and accommodated any questions we had (there was loads). They kept us up to date with everything and gave advice where necessary. Karen was amazing, so polite and cheery. She was always helpful. Fraser was brilliant, the pictures he took trumped the ones our previous estate angent took which we think is what helped massively in gaining the sale . And Blair was just full of knowledge and helped keep things calm when we started panicing! Thank you so much guys! Fantastic service!

Stephanie · 13 June 2019

Agent replied · 11 June 2024

Thank you Stephanie for your wonderful 5* review. I'm delighted that Karen, Fraser and Blair at the branch have provided such a great experience for you. Best wishes for the purchase of your new home. Tracey.

1/5

Google

Always check your sale details before signing anything. We were given an estate agent fee which was agreed on a home visit and this was changed by the estate agent during in the agreement. Yes, you could say we should have double checked …

Tracy · 17 December 2025

Agent replied · 28 December 2025

Hello, please contact us via review@connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Slater Hogg assisted me with a new tenancy. During a period of crisis supporting my daughter in my absence. They were extremely professional and efficient assisting my tenant and my daughter through the tenancy procedure. I cannot praise them enough and would have no hesitation in recommending Slater Hogg for a five star service.

Hazel · 9 September 2025

Agent replied · 23 September 2025

Thank you for your kind words! We're glad we could provide you and your daughter with a smooth tenancy experience. Our team at Slater Hogg is dedicated to providing top-notch service to our clients. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently used the services of Slater Hogg EK and could not praise them highly enough. They were extremely accommodating of my needs, with a special mention to Nina, who was friendly and helpful from start to finish. The turnaround on responding to my enquiry was second to none and the excellent service contined throughout the entire process. I will definitely use them again in the future and would be happy to suggest them to friends or family too.

Laura · 13 June 2019

Agent replied · 11 June 2024

Thank you Laura for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott

5/5

Google

It was our first time selling our family home so it was very nervous time for us but the reassurance from Nina and Karen was first class. We were kept informed throughout the process from putting our house on the market to the house being sold. I would not hesitate in recommending them to my friends and family and wish them the very best in the future. Thank youPositiveResponsiveness, Quality, Professionalism, Value

David · 12 June 2021

Agent replied · 11 June 2024

Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Massive thank you to Lynn Carmichael for all of her support while trying to find the perfect home for our family. She has been understanding, helpful, and such a friendly lady that it really made the whole experience less stressful. I would recommend contacting Lynn to help make your home move an easy transition.

Tracy · 12 June 2023

Agent replied · 11 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Our consultant Heather was excellent!! 🌷🌺🌹 As a first time buyer, the process was easy and stress free. Such excellent service from start to finish. Professional in his job.🫶I would 100% recommend Heather to my friends, thank you.🙏 …

Cristina · 19 May 2024

Agent replied · 9 June 2024

Thank you for your glowing recommendation and 5* review Cristina Poitan. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Not supportive of owners

As a reluctant landlord I feel that I have to advise against using SSH Shawlands as agents. Having rented out my property through them twice, ive seen that property damaged twice and have never been able to recover any of the costs from the deposit. My tenants were to check out without a report being issued...but chargęd for and evidence of damage being supplied. Its been very disheartening to have to write this, I wish better for others

Samuel · 20 October 2025

5/5

Google

Natalia and her team were a pleasure to deal with, they gave us regular updates with regard to finding a suitable property for our family and then made the process of securing that property painless. Couldn't be more happier to deal with such professional people who really made the whole process of moving easy in a very difficult environment. Wonderful professionals from start to finish!!PositiveResponsiveness, Quality, Professionalism, Value

Fraser · 12 June 2021

Agent replied · 11 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Natalia and her team at Slater Hogg have been fantastic. My husband and I are relocating with work so were looking to rent our home. This is the first time we have rented out a property and the help, information and advice we got throughout the process was great - it really made the whole process effortless. The property rented quickly (within a week). Based on our experience I would highly recommend Slater Hogg.

Jane · 13 June 2019

Agent replied · 11 June 2024

Wonderful to read Jane, that our Slater Hogg & Howison team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott

5/5

Google

Efficient & friendly response when contacting Rebecca during the purchase of our new house. Removed the stress from what can be a stressful situation.

Daniel · 3 April 2026

Agent replied · 17 April 2026

Thank you for the wonderful review! It was a pleasure assisting you with your new home purchase. We prioritize making the process stress-free for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would highly recommend Slater Hogg and Howison in Hunter Street East Kilbride. They were professional, friendly, approachable and when i ran into issues concerning outside agencies they went above and beyond to resolve then to allow me to …

Susan · 17 November 2025

Agent replied · 28 December 2025

Thank you for your recommendation! We are thrilled to hear that our team at Slater Hogg and Howison provided exceptional service and went above and beyond to help you purchase your new home. We strive to provide top-notch customer care and … More

5/5

Google

Selling my house through Slater, Hogg and Howison was excellent. A brilliant service from start to finish! Any questions I had were dealt with quickly and efficiently. As someone who has never sold a house before, I felt supported throughout each stage of the process really putting me at ease. I was kept updated at all stages with viewings and viewer feedback. Karen, Craig and Rebecca in particular were all so friendly and helpful making the experience stress-free throughout. I am so pleased to have sold my house so quickly. Highly recommend!

Laura · 23 June 2024

Agent replied · 26 August 2024

Thank you Laura for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to Valerie Shand to be so professional and friendly. She helped us to rent in East Kilbride and make this process really easy for us. We are moving from England and it could have been a hard process but with Valerie help everything went smooth. I'm happy to recommend her. Thank you Slater Hogg & Howison

IONELA · 12 June 2022

Agent replied · 11 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Nina Karen and Eilidh for their excellent service throughout selling our home. They kept us informed every step of the way and we’re always on hand for any questions we had. I can only hope when we eventually find a property to purchase it will be through them as I wouldn’t trust anyone else in East Kilbride.PositiveResponsiveness, Professionalism

Zoe · 12 June 2021

Agent replied · 11 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Karen and Nina's professional and swift service, we had our house surveyed on the Thursday, Listed on the Friday and Sold to our first viewers on Saturday morning! We were over the moon as it meant we were able to purchase our new home. All correspondence was clear and straightforward. Highly recommended (obviously!) THANK YOUPositiveResponsiveness, Quality, Professionalism, Value

Michael · 12 June 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

From our first meeting with Nina right through to our sale settling the East Kilbride team were brilliant. Nothing was too much trouble and we were so relaxed knowing Karen and her team were there whenever we needed them! We dont plan to move again but if we do I can say we will definitely be using Slater Hogg East Kilbride.

Kirsty · 12 June 2020

Agent replied · 11 June 2024

Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott

5/5

Google

I was assisted by Erin Duke from the East Kilbride branch with moving home between private landlords. The process was streamlined and I was kept informed throughout the whole process …

Matthew · 17 November 2025

Agent replied · 28 December 2025

Thank you for your kind words, we are glad to hear that Erin provided you with excellent support during your home move. We pride ourselves on our professionalism and efficiency, and we are happy that Erin made the process streamlined for you. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg and Howison Lettings's Google reviews

Questions about Slater Hogg and Howison Lettings Glasgow

How many reviews does Slater Hogg and Howison Lettings Glasgow have?

Slater Hogg and Howison Lettings's Glasgow office has 201 reviews across two platforms: 140 on Google, 61 on Trustpilot (across the whole business).

What is Slater Hogg and Howison Lettings Glasgow's rating?

Slater Hogg and Howison Lettings Glasgow is rated 3.9 out of 5 across all 201 reviews, and 4.7 out of 5 on Google from 140 reviews.

Where is Slater Hogg and Howison Lettings's Glasgow office?

Slater Hogg and Howison Lettings Glasgow, 10 Brouster Gate, East Kilbride, Glasgow, G74 1AZ.

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