Slater Hogg and Howison Lettings Glasgow reviews

★★★★★ 1/5

Trustpilot

Terrible customer service

Trying to sell our property I call the Greenock office several times, left messages but I was not called back. Decided if this was a benchmark of responsiveness I don’t really want them representing me. The risk of missing or upsetting potential buyers was quite frankly unacceptable. I’m baffled how this old, strong branded company fails on the very basics of customer service. We have gone with a competitor and the service is night & day

Iain · 25 June 2024

★★★★★ 5/5

Google

Very quick and professional. Special thanks to Scott and Natalia who have both been fantastic. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Darren · 27 August 2022

★★★★★ 5/5

Google

We have not moved house in 31 years and it was with great trepidation we started our journey to buy a smaller home. From the moment we contacted Slater Hogg we felt that the weight come off our shoulders. Everyone we dealt with in the company was so helpful. Everyone we spoke to seemed to know us and able to assist with any question we asked. The people who came to view the house also commented on the professionalism of the staff they had dealt with. The house was sold very quickly which is a benefit to all involved in the process. I would highly recommend Slater Hogg as we have compared other estate agents to them as we viewed our new property's.

David · 12 June 2020

★★★★★ 1/5

Trustpilot

Avoid this company if you are selling a…

Avoid this company if you are selling a property. I am a cash buyer found a property I was interested in. It was not under offer and was going to a closing date in two days time. The estate agent claimed they were too busy to show anyone else around the property, despite me giving anytime availability. At the same time everyone in the office was laughing and joking obviously not that busy then. The seller could potentially be losing out thousands because of their actions.

Scott · 11 March 2024

★★★★★ 1/5

Trustpilot

Greedy liars avoid Glasgow branches

Avoid these unprofessional self centred liars. I had a written offer accepted on a property and Slater and Hogg after the fact they continued with viewings and accepted a larger offer without letting us know, so I lost the house I understood was mine. My solicitors said they had never had that happen in there 50+ years of buying and selling property. They wouldn’t reply to phone calls or emails for days so we knew something a was off. Having to break the news to my fiancé was terrible and I don’t wish that in anyone. This lot don’t care and I look forward to karma coming back around for them. I will never go near this excuse for a company ever again and will advise all to avoid at all costs. They don’t care about you, they are greedy cowards.

Adam · 26 January 2024

★★★★★ 5/5

Google

I viewed a few properties for sale with Slater Hogg and although the property I found eventually, after over 20 viewings, was with another agent, I feel that Slater Hogg East Kilbride definitely deserve a 5 star review. I mostly spoke with Blair and on a few occasions Karen. I found both to be very friendly, professional and always looking to update me on interested properties and accomodate viewings for me. From a sellers point of view they always called me for feedback and listened to what I had to say. The office is very conveniently located and well presented. You can just pop in when at the town centre and you will be made to feel welcome and all the staff look happy at their work which isn't that common but very refreshing! Thanks again for dealing with a fussy woman and keep up the good work :)

Suzanne · 13 June 2019

★★★★★ 5/5

Google

Natalia was very helpful and professional. She helped me move into my first flat. Thank you Natalia.PositiveResponsiveness, Professionalism

Froya · 12 June 2022

★★★★★ 5/5

Google

Natalia - Massive thank you for being our angel when we lost everything in our house fire in Sep 2020! While our house is being repaired (9 months) Within a few weeks, Natalya had found us the perfect temp home to rebuild our lives. Myself, my partner, my little girl and our dog are settling in well and are so grateful for your professionalism, kindness and constant updates. XPositiveResponsiveness, Quality, Professionalism, Value

Aisha · 12 June 2021

★★★★★ 1/5

Google

"WHAT A BRANCH OF DAFTIES" I used this branch of Slater Hogg and Howison to sell my house, out came their super salesman Fraser he told me more lies than Jim Carey in Liar Liar They advertised sell your house for £795 paid up front they market the house (advertise it in two web sites) you do the rest problem was this deal was new to them and no one knew how to use the platform, the deal was you get one week your property highlighted on both websites,super salesman Fraser sent my property live before I got the very expensive £450 home report that he recommended it took him a week to organise the home report so I lost the one week highlighted advertising when I confronted him about this issue he could only reply DOH So I decided to deal with Kerry the branch manager she said I would be better off letting them deal with everything at 1% of the sale price of my house so I went with that as I was getting no where, they sent a handful of people out to the house I sold it no thanks to them, They got a buyer who they were arranging a mortgage for that was August 28th move in date 4th October 3rd of October I get a call from my solicitor come to her office and sign the disposition deeds as I sat in her office she gets an fax from Slater Hogg can I wait another two weeks as the had problems arranging my buyers mortgage sale was off I asked Kerry for a refund the answer was no as the £795 was marketing costs so now I have to take legal advise SO DONT BE DAFT AND GO NEAR THIS BRANCH as they are a nightmare they are much better and honest agents available AVOID AVOID AVOID Hi Scott I did what you suggested and sent them an email and to my surprise they NEVER got back to me, why do you waste your time and your customers time responding to your negative reviews when you don't give a damm, it is all about the money to you otherwise you would do something about how your branch is ripping of it's customers prove me wrong and get this sorted, your company is achieving the impossible and giving estate agents a bad name;....

George · 13 June 2018

★★★★★ 5/5

Google

My wife and I have just purchased a fantastic property through Slater Hogg East Kilbride and can't say enough positive things about Kelly (the branch manager) and her staff. Not only were they eager to help and incredibly supportive of us, but they put up with my - borderline neurotic level - questions and have remained helpful throughout the entire process. Can't say enough positive things and as first time buyers who had heard nothing but horror stories we consider ourselves very fortunate to have had such a great experience.

Ian · 13 June 2018

★★★★★ 5/5

Google

Team are friendly and approachable.Even though the branch can be busy at times their service is never rushed. Used this branch to sell my flat and Kelly spoke me through the best package they had and finally managed to sell the property that had been on the market with another company for some time. I always got calls of updates even if we hadn't had any viewers , so felt they were on top of it the whole time and didn't have to worry. Was so pleased with the service that my family member used this branch to sell another property in the area.

Lorraine · 13 June 2018

★★★★★ 5/5

Google

I found all staff to go above and beyond what I expected giving me regular updates about the sale of my house and also guidance on how to proceed. All staff throughout the process took proper care of my needs and have the ability to make you feel like you are their only customer. I would highly recommend them in comparison to other Estate Agents I have used in the past.

Daniela · 12 June 2021

★★★★★ 5/5

Google

From the start the team were helpful and professional and provided support every step of the way. Nothing was too much of a hassle and were reassuring during a normally stressful time. I would also recommend them for value as they were very reasonable compared to competitors in the area. I hope I dont need to move again any time soon but if I did I would highly recommend this East Kilbride team!

Laura · 12 June 2020

★★★★★ 5/5

Google

Natalia was very helpful and professional. She helped me move into my first flat. Thank you Natalia.PositiveResponsiveness, Professionalism

Euan · 11 November 2021

★★★★★ 5/5

Google

Excellent service, so professional, all the girls are so helpful. Thanks to Karen and her team, Nina, Caroline and Ailidh.

Julie · 12 June 2021

★★★★★ 5/5

Trustpilot

It was a nice easy and efficient…

It was a nice easy and efficient experience. The agents were nice and friendly. Everything was dealt with in a timely and orderly manner.

Raphael · 23 January 2024

★★★★★ 1/5

Trustpilot

Avoid Slater Hogg Howson like the plague

There are so many areas that the Largs branch of this company need to address to improve it would take for ever to write about it. They are deceitful, incompetent, unhelpful, unethical and rude. I live in Spain and viewed a flat advertised by SHH in Largs on the internet. I instructed my solicitor to place a note of interest and booked a viewing. At considerable cost I booked flights and accommodation for my wife and myself. We viewed the flat and one hour later asked our solicitor to make an offer as we are cash buyers (perhaps it would have gone better if I had needed a mortgage). The manager, Judith said that an offer had been made and accepted. What is the point of a note of interest! We travelled all that way to view a flat that was already sold before we viewed it. My advice is, if you are buying don't go anywhere near Slater Hogg Howson.

Paul · 8 July 2023

★★★★★ 5/5

Google

I was looking to relocate to Scotland and dealt with both Natalia and Gillian, who were extremely helpful and professional at all times keeping me up to date with new properties that matched my property profile. Always a pleasure to speak with them and should My situation change I would definately use Slater Hogg due to the high standard of service I received. Highly recommended

Donna · 12 June 2021

★★★★★ 4/5

Google

Odvised a very competitive and achievable asking price ..... more than other competitors and achieved their target. Friendly helpful staff who were always willing to help or advise. Handled all showings and kept me informed of viewers and feedback even when i was on holiday. Took me through selling process from start to finish and liaised well with potential buyers. A very professional friendly service. Would use again

Brian · 12 June 2020

★★★★★ 5/5

Google

Quick thank you to Slater Hogg rental team for helping me rent out my flat in East Kilbride. First time under the new banner and as smooth and professional as ever.

Tommy · 23 August 2025

★★★★★ 5/5

Trustpilot

Take the stress out of buying & selling your home

A professional and reliable service from start to finish. all at the Burnside branch were always on hand to offer advice and assist with the process at every stage. From advice on offer to submit, valuation of property to arranging viewings every step clearly explained. also on hand to liaise with lawyers and buyer. Would thoroughly recommend using the professional services of slater Hogg Burnside.

Graeme · 30 April 2024

★★★★★ 5/5

Google

Excellent service, particularly from Nina was a pleasure to deal with throughout. Highly recommended

John · 12 June 2021

★★★★★ 1/5

Trustpilot

Shocking sales tactics

Viewed a house they were selling and put in an offer. During a conversation it was inferred that the seller would only accept our offer if we sold our house through them. I asked if that's what they meant in case I mis-heard and they repeated it. I questioned if this would not present a conflict of interest and was told no. Checked with another estate agent and they agreed with me (we weren't selling through them so it wasn't just to get our business). Wouldn't touch Slater Hogg with barge pole!

Jane · 25 March 2023

★★★★★ 1/5

Trustpilot

Dennistoun Branch Glasgow (However…

Dennistoun Branch Glasgow (However seems to be company issue rather than an individual branch). Awful experience with this company. Refuse to send a Home Report on a property. 90% of Estate Agents have this to download without having to ask. This is such a simple and basic request as it gives a potential buyer a chance to rule out or express an interest in a property very quickly. Slater Hogg want to obtain your personal info to pass on to 3rd parties before they even send a Home Report. I've already received marketing e-mails that I did not give permission for. Safe to say if you want to sell a property through here and get as much as possible for it, you won't. You will have less interest as they don't send Home Reports. Shockingly bad! Will never sell a property through here.

Kev · 25 January 2023