Slater Hogg and Howison Lettings Glasgow reviews

★★★★★ 5/5

Google

Thanks to Nina and her staff for excellent service. Would definitely recommendPositiveProfessionalism

Rhona · 12 June 2021

★★★★★ 5/5

Google

My partner and I recently purchased a flat with the help of Heather Fraser, who was very helpful throughout the whole process. Very reliable and always happy to assist us which was great as it was our first house purchase. Great service!

Catriona · 12 June 2023

★★★★★ 5/5

Google

We had such a positive experience with Karen (Duffy) and the team at Slater, Hogg & Howison, EK. The service we got felt wraparound with sound advice and support every step of the way from valuation to marketing and mortgage advice. Thank you for taking a lot of the stress out of the whole process!PositiveResponsiveness, Quality, Professionalism, Value

Allison · 12 June 2021

★★★★★ 1/5

Trustpilot

AVOID

AVOID! AVOID! AVOID! They do not care about the client but only about their fees. Free home report was advertised for years successfully misleading customers. In addition their T&C's are misleading and contain contrary information which basically means that regardless of pulling out during the cooling off period - YOU WILL BE CHARGED. Clearly a matter for FCA the regulator to look into those non compliant practises. Other predominantly bad reviews speak for this horrible misleading service.

John · 3 February 2023

★★★★★ 5/5

Google

Wonderful service with Slater Hogg EK. Great attention to detail and customer support during the highest interest rate rise in 15 years. Highly recommended them.

Paula · 19 May 2024

★★★★★ 1/5

Google

Shocking service from this team namely Caroline. Enquired about property for sale and verbally made offer above asking price but after several emails and phone calls no response. Surprised they sell any houses and would never use to sell.

John · 12 June 2023

★★★★★ 5/5

Google

Fabulous experience with Aiden and Ciaran, couldn't recommend them more!

Charlene · 20 December 2024

★★★★★ 5/5

Google

I recently had to let my apartment out, and used Slater Hogg in East Kilbride. I was impressed with the professionalism shown by Scott Johnston, he got it rented in less than a week, and communicated every single detail to me almost every day. Would recommend 100%PositiveResponsiveness, Professionalism

Geo · 12 June 2022

★★★★★ 1/5

Trustpilot

Deniston Glasgow office

Deniston office. Terrible experience, don't answer phone, don't reply to messages, put a offer in for a flat, told they would speak to seller and get back, nothing, called them again next day, seller doesn't live here was their excuse. Then next day called again bizzarley slater hogg Deniston dont tell our clients verbal offers!!! When I sold my house buyer called estate agent that I employed made a verbal offer I accepted then buyer followed that up with solicitors offer next day. I definitely would not use or recommend that estate agents!!!

J · 8 June 2022

★★★★★ 5/5

Google

What can I say a fantastic team nothing is a problem they all work together from the first visit to the house, and us actually deciding to use Slater Hogg etc. as our estate agents very professional, house sold within 9 days on market. I would honestly recommend any one to use them Great company in my opinion

Paul · 12 June 2020

★★★★★ 5/5

Google

The team in East Kilbride have taken all the stress and hassle out of being a landlord! Nothing is too much trouble, they deal with matters promptly and efficiently, from finding us new tenants (within six days) to sorting out plumbers to fix problems for our tenants. Highly recommendedPositiveResponsiveness, Quality, Professionalism

Garry · 12 June 2021

★★★★★ 5/5

Google

I can't rate Nina, Karen,Heather and the whole of the team at EK SHH high enough . The professionalism shown by all made the buying and selling experience stress free.Their advice was invaluable and would thoroughly recommend them to all both buyers and sellers.

Anne · 12 June 2022

★★★★★ 5/5

Google

I had to find a new property urgently and Natalia from the East Kilbride branch went above and beyond to help out. I'm now happily moved in to my new property after a very straightforward and easy referencing and paperwork process. Thank you!

Hannah · 12 June 2022

★★★★★ 5/5

Google

From my very first contact with Nina, through to telephone conversations with Karen, I could not be happier. Very professional, courteous and efficient. Sold my house within 2 weeks. And done all the viewings for me. Highly recommended. Don't go anywhere elsePositiveProfessionalism

Stephen · 12 June 2022

★★★★★ 5/5

Trustpilot

Excellent service.

Excellent service from David Grant and all the team at Slater Hogg in Ayr. Particular thanks to Caroline Bradley for all her care and attention and lovely enthusiastic attitude and manner.

Kerry · 7 September 2021

★★★★★ 5/5

Google

Slater Hogg was amazing while buying our first home. Would highly recommend especially for anyone in East Kilbride. Lovely people and very quick with everything they do. Juliette and Daniel

Juliette · 17 July 2023

★★★★★ 1/5

Trustpilot

Cancelled twice and third time lucky…

Cancelled twice and third time lucky they came out to do the free valuation. Just had a valuation done and will not be using. Felt that he looked down nose at everything in property, which is actually done to a high standard, it just needs a few finishing touches before going on market. These finishing touches needed were the only things that received any comment at all. Very negative. Made to feel embarrassed. No information given on how to move forward, e.g. how much they charge etc. Clearly the property isnt high enough value for them.

Lloyd · 12 November 2020

★★★★★ 1/5

Trustpilot

Awful experience with Slater Hogg &…

Awful experience with Slater Hogg & Howison in Glenrothes. Andrena accused my mother of "throwing the toys out of a pram" for withdrawing an offer. Proceeded to put her on loudspeaker? Very rude and will avoid dealing with this brand on the future because of Andrena. Honestly don't know who this woman think she is or who she is speaking to - awful lack of professionalism.

Stephen · 22 December 2022

★★★★★ 5/5

Google

As a first time landlord we received excellent advice and support from Scott, East Kilbride branch manager, who took the pain out of the whole process.I recommend the team , and will definitely use them again.PositiveResponsiveness, Professionalism, Value

Tim · 12 June 2022

★★★★★ 5/5

Trustpilot

Hi it’s a pleasure to deal with the…

Hi it’s a pleasure to deal with the team my contact person was Kirstie McKinon I phone her maybe 50 times she was helpful and calm every single time I called she sorted out all my problems and help me out to get the house.I recorded 100%Thanks very much

Marcel · 26 February 2024

★★★★★ 5/5

Trustpilot

We put my mums house on the market…

We put my mums house on the market after she passed away. I have to say the whole process was made easier by choosing Slater Hogg in Largs to sell our property. Caitlin proved to be professional and went above and beyond to sell what was a challenging property. She worked her socks off and found the right person for the house. Communication was excellent throughout. Very happy with the outcome.

Joan · 23 November 2021

★★★★★ 1/5

Trustpilot

DO NOT USE THIS SERVICE

This service is nothing short of a disgrace, I got offered a property, was advised they would call me to pay my holding fee. Once I called them back to pay it, they had offered it to someone else. Did t even call to let me know. I was waiting on them calling me back. They then refused to take complaints on this matter. The people that's work there should be ashamed of themselves. I'm out the pocket due to joking a van for moving in. Absolutely shocking shocking shocking service. This company should not exist. DO NOT USE THIS SERVICE.

Scott · 8 March 2019

★★★★★ 1/5

Trustpilot

Extreme difficulty trying to views property with Slater Hogg Candleriggs

Have been trying to view properties in Glasgow city centre to buy and have real trouble in making appointments.Sometimes they answer your emails, sometimes, not, make viewing arrangements but dont confirm the flat details and time etc. get several different out of offices, then no repliesI would beware of selling your property with the candleriggs branch of slater hogg as viewers are not getting access to make appointments.If i see a new property listing, if I see if its listed with slater hogg, my heart sinks as i dont want to try and make an appointment with them.

Mel · 30 January 2019

★★★★★ 1/5

Trustpilot

Completely unacceptable

We have been left extremely stressed and disappointed by the service provided by Slater Hogg. We first took tenancy in a Slater Hogg property in January 2017, a £600pcm 1 bedroom flat in Glasgow City Centre. On viewing the property it did appear to have a decent level of cleanliness and no apparent issues. However, when we moved into the property and moved some of the furnishings we were horrified to observe the level of filth behind tables etc. We moved the couch and there were dozens of unused sanitary products dumped behind it which we had to clean up. Further to this, we only had one working fob for the secure entry buzzer system and the microwave didn't work at all. The bed was wooden and completely covered in loose staples which resulted in us being scratched several times when getting in/out of bed. We raised all of these issues with the agency who failed to respond to our emails or sort the issues until 5 months into our tenancy when they finally said we could replace the microwave and get a fob. On moving into the property we also noticed a damp smell however believed that the property just needed aired as it had been vacant for a short while. However, we then discovered large amounts of mould behind the bedroom wardrobe which later spread along the bedroom wall. We raised this issue with the agency on April 1st 2017, we are still waiting for this to be fully resolved. All of our clothes smell of dampness and mould and our health has been affected to the point we have both had to attend at the GP on several occasions. Despite this, we had to involve environmental health and take tribunal proceedings before the agency would carry out the work. Throughout our tenancy the agency have only ever been bothered about the finances of the flat, the level of customer service from advisors and managers is utterly appalling and their desire to help their tenants is non-existent. We have never been with an agency that is so unprofessional and unorganised. We ended up taking the agency and landlord to tribunal because of the reluctance to carry out repairs, the result of which was the landlord received an enforcement order to carry out the repairs. However, throughout the tribunal the agency remained adamant that the landlord wasn't at fault and was more than happy to carry out repairs which did had not been carried out at the end of our tenancy. We would never advise anyone to take up tenancy or get involved with this agency as it will only result in stress and disappointment.

Michelle · 15 August 2017