5/5
Really happy with the service provided. Everything was communicated clearly from putting on the market to the finish of the sale. I will definitely be using again in the future.
Trusted Agent profile · Glasgow
★★★★★
241 reviews across 1 platform
11 Muirend Road, Glasgow, G44 3QR
Shanta Residential's office in Glasgow, at 11 Muirend Road, is rated 4.8 out of 5 across 241 reviews on 1 platform, including 241 Google reviews rated 4.8.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
Really happy with the service provided. Everything was communicated clearly from putting on the market to the finish of the sale. I will definitely be using again in the future.
5/5
Mark and the team were extremely friendly and helpful throughout the process. They took care of everything and kept in touch throughout and got our flat sold in no time at all! Highly recommended.
5/5
Shanta Residential is an absolute pleasure to work with. From working with Jayne one of the employees and the Director Mark it has been a joy. Everything is done quickly and to a very high standard. Would recommend them to everyone to use. They really are fantastic.
5/5
Thanks to all the team at Shanta Residential for their great work in helping with the sale of our property giving us exceptional support form start to finish. Team were always available when needed and nothing was too much trouble for them in making the challenges in selling a property stress free.
5/5
This was our first time renting in the UK and it was great experience with Shanta. Mark found the best option for us on the first time, we were impressed how fast and understanding he was. Always recommending you to friends and will … More
5/5
As a first time BTL landlord Shanta Letting sourced, refurbished and tenanted a one bedroom property for us in Cathcart. Couldn’t be happier with alround service, which was completely hands off (as we live south of border and have no local knowledge.) The property was reserved within 1 day of being on the market and we are getting the rental yield that we had targeted.
Thanks for taking the time to write this Joey......Happy tenants in property :)
5/5
Sold my house via Shanta this year and they were superb: great service, easy to communicate with the team via WhatsApp, excellent photos and videos, and a simple booking system for viewings. All round very happy and would recommend them to anyone looking for a smaller, friendly agent.
5/5
We use Shanta lettings to manage our property in the Merchant City, and we have been delighted with the service so far. Their process is very smooth and professional and we are very happy with the tenants we have in place. Having had many bad experiences with other letting agents as tenants and as landlords, we can highly recommend this company to either.
Thanks George, glad you are happy with the service.
5/5
Shanta is probably the best agency I’ve dealt with. My partner and I have been staying in the same flat for 3 years and whenever we needed something, Shanta were super quick responding and solving any issue. I would 100% recommend Shanta, they are truly lovely!
5/5
I had an amazing experience with Shanta Residential. As I was moving from France to Scotland, they helped me find my flat quickly and manage my stay here. They always answered very quickly to my questions and requests and were kind and professional at all times. I could not recommend them more !PositiveResponsiveness, Quality, Professionalism
Thank you Aude hope you are doing well.
5/5
I had an amazing experience with Shanta Residential. As I was moving from France to Scotland, they helped me find my flat quickly and manage my stay here. They always answered very quickly to my questions and requests and were kind and professional at all times. I could not recommend them more !PositiveResponsiveness, Quality, Professionalism
Thank you Aude hope you are doing well.
5/5
Mark Shanta is the letting agent for my landlord, and he was helpful and responsive throughout the entire letting process. To say I'm impressed would be an understatement. I am not a Scotland native, and he was quite happy to walk me through any questions I had regarding local law and customs regarding the lease. I strongly recommend his services.
Thanks Ian.
1/5
They only display positive reviews here, so don't trust this company. I posted a review about them at the beginning of last year, and it's no longer visible. They even tried to persuade me to take down the negative review, which is honestly laughable.
5/5
Mark and Cadae run an excellent business. We used them to sell our flat recently, they guided us all the way and communicated with us constantly throughout the process. We were quite nervous and overwhelmed by the prospect of it all but they answered all our questions and made it stress free. We sold within 7 days, so it was a quick process. They did everything that was expected of them. I would happily recommend them to family and friends in need of an estate agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Having had many bad experiences with letting agents/property managers, I cannot tell you how refreshing it is to engage with Mark Shanta & his team; especially including their plumbing/electrician, Ross. Very responsive, quick to act and bring a resolution to a problem, keen to remove barriers and to support tenants and landlord's to get what they're seeking. Super personable and friendly too. I hope that this facets which facilitate such a positive experience will remain central to your business as you grow!PositiveResponsiveness, Professionalism
5/5
As a tenant who has rented from 5 different Glasgow agencies and dealt with many more, I can say without a doubt that Shanta are the best letting agency in Glasgow!! Every member of staff me and my partner interacted with were professional, engaging and friendly - getting inspections wasn't nerve wracking ever, calling or emailing too! Always get a quick response from the agency, even with the list of problems we had with the property we were in. Would absolutely recommend choosing them as your next agency. I just wish they operated in Nottingham too!PositiveResponsiveness, Quality, Professionalism
5/5
As someone who has rented several flats in the Glasgow area through different agencies, Shanta Letting provided by far the best tenant experience. I found all of the staff incredibly helpful and friendly from the beginning and the application process was very straight forward. Any issues I encountered in the flat were dealt with efficiently and easily. Ending the lease was incredibly stress free and they were very prompt in carrying out the final flat inspection and reimbursing my deposit without any deductions for silly reasons, which I have found to be very rare from past experiences! Definitely recommend.PositiveResponsiveness, Quality, Professionalism
5/5
We choose Shanta to sell our property as we viewed two properties that were marketed by them before selling and had a really positive experience. They are an extremely professional, lovely, genuine firm who actually provide an invaluable … More
5/5
I can’t thank Shanta Residential enough for selling our property. The communication between them and myself was first class... viewings were arranged and texts were sent to confirm. Great advertisement with the added bonus of a video (thinking out the box ✅) Slick and first class service! I’d have no hesitation in recommending their services..
Thanks Stuart, was a pleasure to sell your house for you. From Mark, Cadae, Gayle, Michael and Jayne
5/5
We used Shanta earlier this year to sell our flat. As we don’t live in Glasgow we were very impressed with how they ran the viewings and the overall management of the sale. Would highly recommended for anyone looking.PositiveProfessionalism, Value
Thanks David, much appreciated, Mark, Cadae and Lucy!
5/5
Professional and friendly service from all of the team at Shanta. They manage our buy-to-lets for us and they are always efficient and informative throughout the whole process. They have a wealth of knowledge about the local property market and they always back up their advice with facts and evidence. We are delighted to work with them and would recommend them without hesitation.
5/5
Shanta were incredibly friendly and communicative through the entire process of selling our flat in Mount Florida. I would highly recommend them to anyone who is daunted by the process or worried about being ripped off.
5/5
One of the most helpful company's I have dealt with. Shanta was highly recommended to me by a former colleague. I always kept this in mind and when the time finally came to renting out my property, I wasn't disappointed. End to end, a stress free process with complete peace of mind.
Thanks for taking the time to leave us a review Stephen and glad you had a positive experience. The Shanta Letting Team :)
5/5
5-star service offered by Mark and his team. Prompt, reliable and excellent communication throughout the whole process.
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