Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the get go - Mark, Cadae, Ali and Melissa provided an excellent service to sell my wife’s property in Battlefield. Their knowledge of the Southside is second to none. The team were able to get the the listing live quickly with excellent marketing. Within 48 hours we had over 20 viewings scheduled and the property went to a closing date then sold, all in under a week. Would highly recommend for anybody looking to buy or sell.
Lewis · 17 April 2026
Agent replied · 22 April 2026
Thanks Lewis
★★★★★ 5/5
GoogleWe have used Shanta Residential several times over the years and could not recommended enough. Mark and the team are very professional and we have never had any issues and nothing is a problem. Very well regarded and would not use anyone else!
Gillian · 1 April 2026
Agent replied · 22 April 2026
Thank you Gillian
★★★★★ 5/5
Google5 star service from Shanta Residential again. Shoutout to Josh in the lettings team for sorting out another tenancy setup in the last week. Reliable and trustworthy. The best in the business. I highly recommend to other fellow landlords.
Jonathan · 17 April 2026
Agent replied · 22 April 2026
Thanks Jonathan, we will pass on feedback to Josh
★★★★★ 1/5
GoogleI had a very disappointing experience with Shanta Residential regarding my deposit return.
They deducted £180 for cleaning, which I believe is completely unjustified. I was informed that cleaning would be charged at £30 per hour; however, they are now claiming 6 hours of cleaning, which does not reflect the actual condition of the property which we cleaned up to the best standards in good faith and responsibility.
I left the flat in a very clean state. The “evidence” provided consisted of zoomed-in photos of the back of a toilet and the washing machine, which feels misleading and does not represent the overall cleanliness of the property.
This deduction appears excessive and unfair with no documentation of formal proposal and invoice. I would strongly advise future tenants to take detailed photos and videos when moving out and to carefully review and challenge any deposit deductions from this agency.
Shanta will claim they tried to negotiate with us which is completely not true, they instead disregarded our good faith proposals and goodwill gesture to maintain fairness for both parties. They asked us to increase to double the value of our proposed goodwill gesture so they look into it, a complete waste of people’s time which they master.
I would advise Shanta to work more on their business values and be more transparent, fair and professional.
Farah · 18 April 2026
Agent replied · 22 April 2026
Hi Farah,
Seeing this is the same review as your husband Mohammad, il reply with similar facts.
You left property in unclean conditions. Cleaners charge £25+vat per hour to clean =£30
It took them 6 hours which is cost of £180.
You AGREED to deposit reduction when we provided evidence of discrepancies via comparison of signed and dated photographic inventory and check out report.
You both gave same 1 star reviews after we didn’t give in to your threats of doing so, in an attempt to get your money back and pressure us, but we follow fair process for our landlords and the money deducted from deposit was paid directly to cleaners to allow next tenancy to begin.
Wish you all the best.
Mark Shanta
★★★★★ 5/5
GoogleMark and his team have taken care of the sale of 2 properties for my wife and I over the last 2 years.
In both instances they sold for more than we expected, and he and his team gave …
Neil · 22 December 2025
Agent replied · 22 April 2026
Thank you Neil
★★★★★ 5/5
GoogleMark and the team at Shanta were great to deal with when selling my property - personable, knowledgeable and dealt quickly with any queries I had through the process. Would recommend.
Alison · 30 October 2025
Agent replied · 29 December 2025
Thank you Alison, pleasure to deal with you too , Shanta Sales Team
★★★★★ 5/5
GoogleI had the best experience, buying and selling my home with Shanta Residential. The staff were so pleasant, and helpful. Having not bought or sold a property for a number of years, they took time to make sure i understood the whole process. I would recommend Shanta to anyone, thinking of moving. They really were the best. Happy Customer!
Susan · 17 April 2026
Agent replied · 22 April 2026
Thanks Susan hope enjoying new house 🏠 …
★★★★★ 5/5
GoogleFriendly, responsive and reliable.
We have been tenants with Shanta for almost 5 years now and appreciate the service they have provided. They are fair and professional and Jayne was particularly …
Angela · 26 August 2025
Agent replied · 26 March 2026
Thank you for this Angela.
★★★★★ 4/5
GoogleI rented a property with Shanta letting and I must say, they are really good. Nice one team especially Josh.
Rose · 15 December 2025
Agent replied · 22 April 2026
Many thanks Rose
★★★★★ 5/5
GoogleShanta have been managing a property for me for the past few years and I am delighted with the service they continue to give. Thanks Jayne for all your ongoing support
Laura · 26 August 2025
Agent replied · 26 March 2026
Thanks Laura, appreciate the review, Mark.
★★★★★ 5/5
GoogleI can’t talk highly enough of Mark and his team.
They are all great at what they do and I wouldn’t hesitate in recommending them to anyone looking to sell or rent out their property.
Lee · 21 April 2026
★★★★★ 5/5
GoogleIf you are looking for a professional estate agents with the personal touch then look no further. Everyone at shanta was amazing and made the whole process of listing and selling so easy. From start to finish everything was smooth and efficient. Communication was excellent and we were always kept up to date with how things were going. Would highly recommend Mark and his team.
Paul · 3 April 2025
★★★★★ 5/5
GoogleI highly recommend Shanta Residential Sales and Letting. The whole team are exceptionally friendly and they provide an excellent service! They sold our 4 bedroom house in Newton Mearns extremely quickly and the whole process was seamless and stress free!
Irene · 17 April 2026
Agent replied · 22 April 2026
Appreciate it Irene, great sale!
★★★★★ 5/5
GoogleWe had a great experience with the team from start to finish. Communication was spot on the whole way through. Always quick to respond, clear with updates, and easy to get hold of when we needed anything. …
Stephen · 17 April 2026
Agent replied · 22 April 2026
Thanks Stephen nice to deal with you too
★★★★★ 5/5
GoogleShanta staff were so efficient and friendly. Kept me informed with every aspect of the sale. Property sold so quickly. Thank you to Shanta for an excellent service from start to finish. L Borland
Linda · 17 April 2026
Agent replied · 22 April 2026
Thank you Linda
★★★★★ 5/5
GoogleI used Mark and the team at Shanta to sell my flat. I am delighted with my experience with this wonderful, warm, friendly, professional team.
They sold the property within a week, and kept me informed every single step of the way, they were always on hand to answer any queries I had, no matter how trivial.
From now on I am team Shanta and I thoroughly recommend that you be too.
Thank you Mark and Cadae for your invaluable help and advice.
Let's do it again soon.
Graham · 7 April 2024
★★★★★ 5/5
GoogleShanta were always professional in their dealings with my tenancy of a rental property. They always answered my few questions I had about the property fully and in a quick and clear manner. I would be very happy to use them again in the future and recommend them as top rate rental agents.
George · 30 October 2025
Agent replied · 29 December 2025
Thanks George, good luck from Shanta Team
★★★★★ 5/5
GoogleI have recently had excellent service from Shanta Estate Agents for selling a flat in Cathcart. The efficiency of the Shanta team was excellent. Within initial meeting my property was on the market 5 days later, with Home report and good media marketing all completed. With the property sold within 12 days of initial meeting.
The communication was excellent especially as I was overseas for 7 days of the period. I highly recommend Mark and his team, who are very professional and friendly staff. I cannot thank them enough for the professional efficient approach. Thank you
Brendan · 31 May 2020
Agent replied · 31 May 2023
Many thanks Brendan, glad we helped you achieve the result you were looking for with your sale. The Shanta Residential Team.
★★★★★ 5/5
GoogleMark, Jayne, Josh and everyone that works at Shanta have been brilliant from start to finish. The property itself was a cut above most of the other flats I viewed in Glasgow, well equipped, high finish, and clearly thought out as a living …
Adèle · 22 December 2025
Agent replied · 22 April 2026
Thank you Adele, we liked working with you too.
★★★★★ 1/5
GoogleVery unprofessional experience with Shanta Residential. On multiple occasions, their “for sale” signs have been left dumped outside a residential property, creating unnecessary mess and inconvenience. More concerning, keys to a recently …
G · 1 April 2026
Agent replied · 22 April 2026
Hi Gregor. A bit of a strange review you have left. The picture attached shows 3 for sale boards that have been dumped . 1 of them is ours. Two a different agency. It’s clear someone has removed our sign and dumped it. We weren’t aware of … More
★★★★★ 5/5
GoogleShanta offer a professional, friendly and personable service and I would highly recommend them for prospective tenants.
We have previous experience with several of the large letting agents in Scotland and we have found Shanta to have a lot more respect, time and care for their clients, whether they be tenants or landlords.
Their communication skills were excellent and as a result, any issues we had with the property were quickly solved. It's clear they understand their marketplace and how to put their customers first.
Thanks to Mark, Gayle and Jayne for providing us with a great service.
Marcus · 1 June 2019
Agent replied · 31 May 2023
Hi Marcus, thanks for the review. It was pleasure to be your agent, wish you all the best in the future. Thanks, Shanta Residential Team :)
★★★★★ 5/5
GoogleI recently moved to Glasgow with my boyfriend. We were informed by friends before we moved to stay away from agencies, as they were apparently very difficult to deal with. As soon as we met Mark we knew this was not the case. Mark was very nice and friendly and had no problems answering the hundreds of questions we had for him. We viewed the flat on a Tuesday evening and we were offered the flat the next morning.
As we are not from the UK, this meant we encountered a lot of obstacles in terms of renting, as we did not have a lot of the requested documentation at the time. Mark was extremely helpful in making sure we got all the necessary documentation together and we were able to move in to the flat a couple of days later.
When we moved in, we had a few minor issues. I called Shanta Letting and Mark (as well as his team, who are also very friendly and helpful) had repair people come out to the flat straight away...top class service!
Overall it was a fantastic experience dealing with Mark and his team. He made our move to Glasgow a very east transition. I would highly recommend Shanta Letting to anyone, as the team are great to deal with and they provide a first class service.
Tracey · 1 June 2019
Agent replied · 31 May 2023
Hi Tracey, many thanks for this review, it is much appreciated. I am glad you and Dan found us easy to deal with, we found the same with you too. Kind Regards, Mark.
★★★★★ 5/5
GoogleAbsolutely amazing experience going through the renting process with Shanta Residential. Jayne and the rest of the team were so helpful from the outset and made the process smooth and straightforward. Extremely welcoming and always quick to respond to any queries. Couldn’t have asked for a better experience, I would highly recommend!
Jennifer · 26 September 2025
Agent replied · 26 March 2026
Thanks Jennifer and for mentioning your Property Manager Jayne too.
★★★★★ 5/5
GoogleI was so lucky to be tenant of property under Shanta Letting. Mark helped me with everything, when I moved to Glasgow. He is really kind, nice and profesional person, always ready to help when you need. I was really happy to stay in property under Mark's agency! I would love to recommend Shanta Letting to everybody. I will also deffinitely contact Mark if I come back to Scotland. Shanta Letting made my life aboard to be easy, amazing, simple and just great! Thank you again for everything!
Zuzana · 7 June 2018
Agent replied · 6 June 2023
Thanks Zuzana, pleasure to have you as a tenant.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.