1/5
Threatened with court action over 80 pounds of factoring fees after one reminder. Bunch of cowboys
Trusted Agent profile · Glasgow
★★★★★
142 reviews across 1 platform
116 Elderslie Street, Glasgow, G3 7AW
Ross Sales and Lettings's office in Glasgow, at 116 Elderslie Street, is rated 1.3 out of 5 across 142 reviews on 1 platform, including 142 Google reviews rated 1.3.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
Threatened with court action over 80 pounds of factoring fees after one reminder. Bunch of cowboys
2/5
Have tried to contact this company on several occasions to speak to the manager of my development in Bishopbriggs. Been told they not in office but will call me back - NEVER happens.NegativeResponsiveness, Quality
1/5
Shocking service today, we have had our fire alarm going off for 2 hours, no call back, clearly our business is not a priority and no fire brigade connect. The property manager was not helpful at all and we await their call back.NegativeResponsiveness, Quality, Professionalism
1/5
Without doubt THE worst factors I've ever experienced. Communication and administrative skills of a sloth.
1/5
Property manager has yet to reply to my email of 7 April last. Two further reminders did get ignored too. This is a newer manager who said he wanted to work for his fees .....NegativeResponsiveness
1/5
Awful. Claire Murphy has a serious attitude problem. Demanded I phone royal mail as I didn't receive a letter she claimed to have sent... turns out she didnt send it all. Cant even do basic admin. Horrible companyNegativeResponsiveness, Quality, Professionalism, Value
1/5
Less than useless. Refuse to address security concerns in our property and the building manager is completely inept. They are unable to get even the simplest things done. The sooner our property switches factor the better.NegativeResponsiveness, Quality, Professionalism, Value
1/5
Dishonest, expensive and useless.
1/5
Awful company. Insanely high fees for literally no service. Terrible communicators. Stay away. We switched factors to a much more affordable company.
1/5
6 month lease of a property with 1 month with a working fridge and 4 months with heating and hot water. proceed to lie to safedepositscotland to keep my money. absolute joke of a place. would rather sleep in my car than give them money again.
1/5
Terrible management. Our estate is barely tended to, yet the bills always arrive on time
1/5
Beyond hopeless - poor attitude to anyone looking to resolve a problem, rude and disrespectful.
1/5
Happy to take people's money for maintenance, but don't believe the maintenance of the property has even been carried out. Inept and overpriced service. This company doesn't deserve one star.NegativeResponsiveness, Quality, Professionalism, Value
1/5
Only leaving one star because 0 is not an option. Office staff are beyond useless, paying a service based company for no service, never mind the fact they charge you for works which I am pretty sure aren't carried out.
1/5
Cowboys from top to bottom, how they keep getting areas to maintain is unbelievable
1/5
Utterly useless and evasive. They hide behind the shield for the need for all property owners to act together to remove them. Don't ever appoint them. I would give them 0 stars but that is not an option.
1/5
I deal with quite a few factors and without a doubt this co are the worst !! Charging for works that havnt been done. Trying to charge Extortionate float amounts. In actual fact I would rate as zero star.
1/5
Happy to take people's money for maintenance, but don't believe the maintenance of the property has even been carried out. Inept and overpriced service. This company doesn't deserve one star.NegativeResponsiveness, Quality, Professionalism, Value
1/5
Absolutely rubbish . Just wanting money. Shame on people working there. I would not even give a one star if i can Disgusting companyNegativeResponsiveness, Quality, Professionalism, Value
1/5
terrible money grabbing thieves , charging around a 1000 a year for doing absolutely nothing, should be investigated for scamming the public, avoid at all cost, rip off merchants and a very bad attitude to match
1/5
Dreadful company. Astronomical fees and the worst customer service I have ever experienced. The staff are so rude.NegativeProfessionalism
1/5
Overpriced communal insurance and horrendous "management fees". Never ever buy a house when this lot are the factors. Got to be the worst I've ever come across. Avoid like the plague!
1/5
Worst company I’ve ever came across
1/5
Absolute cowboys and unprofessional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ross Sales and Lettings's Glasgow office has 142 reviews across 1 platform: 142 on Google.
Ross Sales and Lettings Glasgow is rated 1.3 out of 5 across all 142 reviews, and 1.3 out of 5 on Google from 142 reviews.
Ross Sales and Lettings Glasgow, 116 Elderslie Street, Glasgow, G3 7AW.