5/5
All staff are so helpful especially Rachael, Jonathon and Caitlin. They reply promptly with any enquiries and are always lovely!
Trusted Agent profile
★★★★★
402 reviews across 3 platforms
The Beacon 176 St Vincent Street, Glasgow G2 5SG
Robb Residential's Glasgow office at The Beacon 176 St Vincent Street is rated 4.6 out of 5 across 402 reviews on three platforms, including 315 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
All staff are so helpful especially Rachael, Jonathon and Caitlin. They reply promptly with any enquiries and are always lovely!
5/5
Extremely disappointed with Robb Residential. Worked as their cleaning contractor for several years, the recent decline in their business practices has been both surprising and upsetting. My primary issues have been with their payment process - they consistently pay late and occasionally double pay for the same job. Clear issue in the accounts department, Despite promises of resolving these payment issues, my repeated attempts to contact them through emails and calls have been ignored. This lack of communication and disregard for timely payment has caused significant frustration and inconvenience as we are a small cleaning company. I strongly advise other contractors, whether in cleaning or other fields, to think carefully before working with Robb Residential. My experience has been far from satisfactory, and it's important to consider the reliability and professionalism of a company before entering into a business relationship.
Thank you for taking the time to leave this 5 star review, take care!
5/5
A great experience with Robb Residential. Rachel was lovely and made our transition into the apartment super easy and the whole process was smooth. Many thanks to the team for a stress free experience!
Robb Residential really appreciate you taking the time to share with us your experience. We are thrilled to hear that the process has been smooth, straightforward, and enjoyable.
5/5
I worked with Robb Residential for my parking space and would highly recommend Mark Govan. Mark was extremely helpful and kind whilst dealing with the space - answering all questions and making a move to Glasgow much easier for someone who didn’t know where she was going! Would recommend!
Hi Sarah, Thank you for leaving this review it's appreciated. Mark is incredibly professional and eager to help. I'll pass on your lovely words to him, take care! Robb Residential.
5/5
Our experience of letting through Robb Residential was really good. The flat was in excellent condition, all the staff were very polite and prompt with their communication, everything was always arranged on time, and they made all the processes straightforward. Rachel and Matthew were particularly helpful.
Hi Nathan, thank you for this wonderful review, I'll make sure your kind message is related to not just Matthew but the entire team. Good luck with your move and your new home, take care.
5/5
Our house purchase was easier than I expected and can only put this down to the professionalism of the team at Robb residential. Our questions whether trivial or not we're answered promptly. Our main contact Iona requires a special mention as she made our purchase run much more smoothly . This is our 5th move over last 40 plus years and is by far the easiest and most pleasant purchase
5/5
Had a really positive experience…
Had a really positive experience renting a flat through Robb Residential. The whole process was straightforward, professional, and much easier than expected. Communication was excellent throughout, with the team being friendly, helpful, and quick to answer any questions.
5/5
The team at Robb Residential is outstanding! They have went above and beyond for us. After a bad situation with another Glasgow rental agency, Robb Residential saved the day and now we are in our dream flat. They are fast, reliable and really kind. I would highly recommend this agency!
5/5
Easy, lovely staff
I would recommend choosing robb residential if you’re planning on moving. They have great communication and the staff are very lovely. They made moving into my new flat easy.
5/5
The estate agent who showed us round…
The estate agent who showed us round was incredibly helpful, answered all our questions, and made sure to point us in the right direction. The application process was simple and easy to follow. Thank you!!
5/5
I called Robb Residential and spoke to Sarah. We were enquiring about a property in Heriot and she was able to provide us with all the information we required. The service was very informative friendly and professional. I would highly recommended this agency!PositiveProfessionalism
Hi Amy, Thank you for your lovely review, I am delighted to hear that you had a great customer service experience with Sarah in our Lettings Team. We wish you all the best, take care! Robb Residential.
5/5
Rachel kept us informed throughout the process, these things can be quite frustrating, but Rachel made it very easy. Rachel was also very cheerful and positive which makes all the difference. Jonathon who did the viewing and handover was also very helpful and cheerful.
Good morning, Mark, We cannot thank you enough for your wonderful review of Robb Residential and for mentioning how helpful and informative both Rachel and Jonathan were. They are The A-Team!!! We hope you enjoy your new home and if you need anything you know where we are, take care! Robb Residential.
5/5
My experience with Robb residential was superb. Hannah was extremely helpful, professional and friendly. Any questions I had were answered straight away. Kenny was fantastic, friendly, detailed and a welcoming face during the moving in process. Stark contrast to estate agents I have dealt with in the past. I would definitely recommend Robb residential.
We would like to thank you for leaving this great review and we are delighted that you have had such a positive experience throughout your dealings with Robb Residential from enquiry to move in!
5/5
Highly Recommend
Agent very friendly, property managers communicated effectively and quickly - making sure we knew all the information and next steps.
5/5
I cannot recommend Robb Residential enough. My house had been on the market for quite a number of months with another estate agent and not having had a particularly good experience with them decided to contact Robb. As soon as I spoke with Robb Residential I knew I had done the right thing and had no hesitation in moving forward with them. They provided an excellent service taking time to visit me at home to explain the selling and marketing process. They were also very patient with me spending time reassuring and helping to alleviate my anxieties from my previous experience! They were extremely professional from start to finish and their communication with myself was second to none throughout the whole process. The photographs taken of my home were stunning with the photographer taking time to get the correct photographs in order to produce a fabulous brochure to give to prospective buyers. From contacting Robb, to getting an offer well above the asking price, took only 4 weeks thanks to their amazing marketing and professionalism. A special thanks to Jade and Charlotte.PositiveProfessionalism
5/5
We had a very good negotiator who handled our sale seamlessly, dealing with prospective buyers and ensuring that a successful sale was quickly achieved. Also, they have access to a list of prospective buyers to approach and make them aware of our property. So a very pro-active approach with regular reporting and feedback ensured that we were always in the loop.
5/5
They were so helpful with the flat…
They were so helpful with the flat process and were truly so kind and accommodating! We would very much recommend!
5/5
The experience of renting a property has been a very smooth process, Sarah kept us up to date and ensured we had all the information along the way, Johnathan showed us round the property, both were very professional, friendly and extremely helpful.
Good afternoon, Pauline, Thank you very much for your lovely review, this is greatly appreciated by all the team, so thank you for taking the time to leave it. We wish you all the best with your move. If you require any assiatcne please do not hesitate to reach out. Best wishes, Sarah O' Riordan Robb Residential
5/5
Excellent service from Carolyn and her…
Excellent service from Carolyn and her team. Our house was in a remote area and we knew it may take a little while to sell - but the tenacity and experience of the Robb team won through in the end.
5/5
Robb Residential have provided outstanding service during our tenancy, all staff we interacted with were professional and attentive, and we were treated with respect. Namely, Sarah, Alan and Laura always helped with any issues and made us feel that we were valued tenants, keeping us informed of anything happening (which as a student tenant can be difficult to find, especially hearing first hand from friends with other letting agencies). I will definitely keep them in mind as first choice when dealing with future housing, and would recommend them to anyone looking to rent, buy, or sell a property!
Thank you for taking the time to write such a positive review. It is greatly appreciated, and we are thrilled that you have had a positive and friendly experience with Robb Residential.
5/5
Excellent service
Very helpful and kind staff that made the experience of getting a flat so much easier. Could not recommend enough!
5/5
This is my second time I am using Rob…
This is my second time I am using Rob Residential to let out my property. And once again they have been amazing and taken care of everything from start to end. They quality of customer service is exceptional and I would recommend them without a doubt and will definitely be using them in the future. They deserve to win.
5/5
A very helpful company
We would like to thank Rob Residential for their hard work in helping us to secure our home.
5/5
We’ve had the pleasure of working with Robb Residential on many properties over the past year. Their team is always organised, professional, and a real pleasure to deal with. Communication is clear, and their respect towards both landlords and tenants makes every collaboration smooth and enjoyable. A great example of how customer care should be done.
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Robb Residential's Glasgow office has 402 reviews across three platforms: 315 on Google, 8 on Facebook, 79 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Robb Residential Glasgow is rated 4.6 out of 5 across all 402 reviews, and 4.7 out of 5 on Google from 315 reviews, checked 9 October 2026.
Robb Residential Glasgow, The Beacon 176 St Vincent Street, Glasgow G2 5SG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.