Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was really impressed with Nicole at Robb Residential. She played an enormously valuable role throughout in what was a complex process including exchange and completion on the same day. It was a very stressful process for everyone involved and Nicole was fantastic in being the central co-ordination in her support of the seller, continually following up and proactively seeking to move the process forward as quickly as possible. She was very professional and I also felt very supported by her in the process, although I was the purchaser and she was acting for the seller.
Great job, very impressive.. thank you, Nicole
Mary · 31 August 2022
Agent replied · 28 May 2023
Good afternoon Mary,
Thank you for taking the time to leave this wonderful review. We are delighted that you have been happy with the service you received from us here at Robb Residential. I'll make sure to pass on your lovely comments to Nicole and the rest of the Sales Team.
Best Wishes,
Robb Residential.
★★★★★ 5/5
GoogleOutstanding customer service from start to finish. Went the extra mile. Kept me updated, assisting me very quickly. Provided a professional service. A special thank you to Colin and Rachel
Pauline · 7 April 2026
★★★★★ 5/5
TrustpilotThe team
Jacqueline and her team, helped me through a very difficult time, making the experience as easy and stressful as possible. It was very much appreciated, i'd highly recommend the company for their professionalism and friendly manner. Thank you
Naomi · 23 January 2026
★★★★★ 5/5
TrustpilotRobb Residential allows for an amazing…
Robb Residential allows for an amazing experience when picking your student housing. Everything is made easy and simple for students to follow.
Honey · 19 May 2026
★★★★★ 5/5
GoogleI’ve had an excellent experience with Robb Residential in renting out my flat in Edinburgh. From start to finish, the process was smooth and hassle-free. The entire team was professional, but I’d like to give a special mention to Jonathan, who was incredibly helpful and attentive throughout. His knowledge of the market and attention to detail ensured that I was able to rent my property at a desirable price. I highly recommend Robb Residential for anyone looking to rent out their property!
Ella · 26 August 2024
★★★★★ 5/5
GoogleRobb Residential have been managing our properties for five months now and they have been fantastic from the first moment we approached them. Communication has been easy, prompt, and always resulting in progress or problem resolution. We have had to update several properties and Robb Residential were able to secure quotes at reasonable prices through their contractors who carried out the work promptly and to our satisfaction. Perhaps the greatest comfort has been the transparent and professional work that Robb Residential do, allowing us to feel in control of our properties and the process while receiving genuinely well-intended and professional advice from someone we can trust and rely on. Payments, statements, certificates, notifications - everything is handled in a timely fashion. In my opinion, Robb Residential are outstanding real estate agents, and specifically, property managers.
Vlatka · 14 February 2026
★★★★★ 5/5
GoogleWe would like to say a massive thank you to Robb Residential and especially the lovely Rachel and Jonathan. Professional, caring, efficient, kind, fair, understanding, we couldn’t have asked for a better agency as tenants. We have been with Robb for the last 6 years and are so grateful for the level of service we have received as tenants, and the help and assistance we have received over the years. It’s very rare to have agents that care equally about tenants and landlords, work equally to protect both clients’ rights and are always quick to come through with any asks we had. Can’t recommend them enough and would always suggest them to prospective tenants. Anyone working with Rachel and Jonathan is lucky and will be truly respected and care for.
Best wishes,
Maria and Peter
Peter · 24 July 2024
★★★★★ 5/5
GoogleDealing with Robb Residential was a straight-forward process, as they communicated clearly and thoroughly actions that I needed to take. All the staff were friendly, helpful and seemed to have a genuine passion for what they did. Mark was the agent who dealt with us and he was very knowledgeable, friendly and walked us through the rental process in a clear way. Many Thanks again everyone.
Samuel · 23 May 2023
Agent replied · 26 July 2023
Thank you for taking the time to write such a positive review. It is greatly appreciated, and we are thrilled that you have had a positive and friendly experience with Robb Residential.
★★★★★ 5/5
GoogleThe Lettings team at Robb were an absolute pleasure to deal with...helpful, professional, informative and clearly committed to exceptional standards. As a first time (and hands-off) landlord, their full management support was incredibly valuable, guiding me safely through the whole process from preparing the property and achieving legal compliances to screening/selection of tenants. Their marketing was fresh and effective, achieving multiple viewings within days, and new tenants moving in the week after going live. What a positive experience!
Claire · 14 February 2026
★★★★★ 5/5
GoogleI have just recently sold my house using Robb.
I have been so impressed with the level of service and professionalism when dealing with the sales negotiator .
Selling a house can be a bit of a minefield and my contact Jade Reilly has been amazing at keeping me updated and providing her expert knowledge.
With Jades help i have achieved a fantastic price for my house.
I would have no hesitation in recommending Robb and would definitely use them in the future.
Many ThanksPositiveResponsiveness, Professionalism
Gordon · 24 August 2021
Agent replied · 28 May 2023
Hi Gordon,
Thank you for your wonderful review, take care!
Robb Residential.
★★★★★ 5/5
GoogleReally impressed with Robb Residential in their capacity as a lettings agency. The viewing and application process was very easy and straight forward and I was able to start moving in much sooner than I could have hoped or expected! Kenny is a charismatic, all-round great guy and went above and beyond to make sure the house was good to go. Very pleased with the whole service and performance so far and looking forward to engaging with them further throughout the tenancy.PositiveResponsiveness, Quality, Professionalism
Sam · 24 August 2021
Agent replied · 28 May 2023
Thank you Mr Jenkinson, you are a fantastic tenant and it was a pleasure assisting you with your move into your new home. I hope that you are continuing to be settled and happy there :)
★★★★★ 5/5
TrustpilotProperty purchase
We purchased a property through Robb Residential in July, we were living in England at the time. All the way through the process Carolyn was so helpful and her communication was always fantastic, always keeping us in the loop. I couldn’t recommend them highly enough.
Tara · 22 September 2025
★★★★★ 5/5
TrustpilotRobb Lettings - exceptional standards!
The Lettings team at Robb were an absolute pleasure to deal with...helpful, professional, informative and clearly committed to exceptional standards. As a first time (and hands-off) landlord, their full management support was incredibly valuable, guiding me safely through the whole process from preparing the property and achieving legal compliances to screening/selection of tenants. Their marketing was fresh and effective, achieving multiple viewings within days, and new tenants moving in the week after going live. What a positive experience!
Claire · 30 January 2026
★★★★★ 5/5
GoogleThis is my second time using Rob residential and I am more than happy with he service I have received. Staff always go above and beyond to help and support me. Alan was very nice, polite, funny and helpful. Lovely team and a great help! X
Charlene · 25 May 2024
Agent replied · 28 May 2023
Thank you for taking the time to comment on our Service Miss Cram, our Team are delighted with your comments and delighted that you are happy with our service
★★★★★ 5/5
GoogleMy daughter who’s a student rented a flat through Robb Residential, the agency always were swift in their responses to any queries she had.
Kieron was always very helpful, professional and supportive.
Upon moving out of the flat, Kieron kindly accommodated our timeframes, for final checks and handover. He is a definite asset to Robb Residential.
Lynette · 14 April 2025
★★★★★ 5/5
TrustpilotRachel has been so helpful throughout…
Rachel has been so helpful throughout the whole process of application and signing.
Max · 22 May 2026
★★★★★ 5/5
GoogleFrom first visit to exchange of contracts, Rob residential were very professional.
I have to mention Linda McConville, without whose help and assurance throughout the selling process I would have pulled out the remainder of the hair on my head ! thank you Linda.
I have no hesitation in recommending Rob Residential to help guide you through any conveyancing you may be about to undertake.
M. Macfadyen
Mike · 8 November 2022
Agent replied · 28 May 2023
Dear Mr Macfadyen,
Thank you for taking the time to send our team such a wonderful review, it is greatly appreciated.
We are delighted to hear of your positive experience with our colleague Linda and thank you for your kind words.
If the team here at Robb Residential can be of any further assistance in the future, please do not hesitate to contact us.
With very best wishes,
Team Robb Residential
★★★★★ 5/5
GoogleRobb Residential have been exceptional to work with. A genuinely professional and client-focused agency that delivers results even in the most challenging circumstances.
Throughout our purchase, their communication, attention to detail, and determination to see things through were outstanding. Every step felt managed with care, competence, and consistency. We always felt fully informed and supported, which made a complex process so much easier.
A special mention goes to Jacqueline and Iona, whose commitment and calm professionalism perfectly represent the high standards Robb Residential uphold. They went above and beyond to keep everything on track and are true credits to the firm.
If you’re looking for an estate agency that combines market expertise with genuine client care, Robb Residential should be your first choice. A five-star experience from start to finish.
Birdie · 16 December 2025
★★★★★ 5/5
GoogleI recently rented a property through Robb Residential, and the entire experience was excellent from start to finish. Karen Duncan was professional, helpful, and responsive throughout the process. She made everything smooth and straightforward. I truly appreciate the support. I highly recommend Robb Residential, and especially Karen, to anyone looking for a reliable and pleasant renting experience.
Qurat · 19 April 2025
★★★★★ 5/5
TrustpilotWorked with Robb Residential as a…
Worked with Robb Residential as a contractor on a number of successful jobs to date. The staff, particularly Karen and Rachel, have been great to deal with and very knowledgeable. Look forward to working together with them for years to come.
Alex · 18 September 2025
★★★★★ 5/5
GoogleKaren Duncan has been such a great source of help as we've tried to secure a rental home from overseas. She has gone above and beyond with communication, and we've been impressed in every step of this process. Emails and phone calls are returned very quickly. I would recommend Robb Residential without reservation.
Heather · 14 April 2025
★★★★★ 5/5
GoogleExcellent! We cannot recommend Rachel and Jonathan enough! Kind, caring, thorough, considerate, always helpful. We feel absolutely supported and respected by them, as tenants. Inspections are smooth and efficient, with follow ups if we have any queries. Rachel is always at the other end of the phone, available and eager to help. Thank you and looking forward to continuing our journey with your agency. :) Maria & Peter
Maria · 6 June 2022
Agent replied · 28 May 2023
Hi Maria, you are very welcome and thank you to you both for being such caring and courteous tenants. It is a pleasure assisting you both :)
★★★★★ 5/5
GoogleI've had a great experience with Robb Residential so far! Colin went above and beyond for our viewing when things didn't go as expected and Karen has been very helpful in getting everything set up which has helped the process go smoothly!
Brittany · 14 August 2025
★★★★★ 5/5
FacebookI would just like to say I have lived in my flat for two years now and I couldn’t be with a better letting agency. They have been quick to fix any small problems I have had in the flat and always been extremely helpful whenever I have spoke with them. I have recently changed flatmates and the process was made extremely painless and easy. I would like to thank Hannah that looks after our account as she has been nothing but helpful over this past month.
Craig · 1 February 2019
Agent replied · 23 October 2025
Thank you Craig! We will make sure to pass on your kind words to our amazing colleague Hannah.
We are delighted of your positive experience with our firm.
Robb Residential
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