Trusted Agent profile · Glasgow
★★★★★
2,728 reviews across 2 platforms
12 Bothwell Street, Glasgow, G2 6LU
Part of DM Hall, see every office.
DM Hall's office in Glasgow, at 12 Bothwell Street, is rated 4.8 out of 5 across 2,728 reviews on two platforms, including 9 Google reviews rated 3.1.
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Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotFast and friendly would recommend
Very pleased with how fast and efficient, from the first call to regular updates, survey was done within days and I had regular emails to keep me informed of everything that had been done, very pleased and shall definitely use again.
Thank you for sharing a 5* review for the team in Ayr. We appreciate the feedback and we are delighted to hear it was a smooth process.
5/5
TrustpilotVery efficient and friendly
Gentleman was extremely pleasant and got on with the survey quickly and efficiently.
Thank you for sharing a 5* review for the team in Glasgow.
5/5
TrustpilotSurveyors
Surveyor turned up during alloted time slot and started to carry out the survey promptly The surveyor was informative and told me what was going to happen and where they would need help.
Thank you for sharing a 5* review for the team in Galashiels. We appreciate the feedback.
5/5
TrustpilotGreat service
Great service. The Surveyor was on time, friendly and had our report back to us quickly.
Thank you for taking the time to leave a review for the team in Kirkcaldy.
5/5
TrustpilotProfessional, quick, good interaction
Speedy, detailed survey. Surveyor was quick at responding to my comments on the draft report. Very professional.
Thank you for taking the time to leave a review for the team in Irvine. We are delighted to receive this feedback.
5/5
TrustpilotEfficient
Efficient, respectful. Surveyor was pleasant
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotMy mum is moving into a care home
My mum is moving into a care home so we need to sell her house and this is the first time I have had to deal with her affair. DM Hall got this process done quickly and efficiently.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotThe Best by far
Very professionalQuick response from telephone call to actual survey bring conducted.Most others feel like they doing u a favour! Bit like seeing a doctor now!Friendly reception staff & report done & emailed in 48 hours!So yea the best by far.Well done Graham & team.Thank you 😃
Thank you for sharing a 5* review for Graham and the team in Inverness. We're delighted to hear it was a quick turnaround.
5/5
TrustpilotMichael was lovely to deal with
Michael was lovely to deal with - very respectful. All correspondence with the office was straightforward too.
Thank you for taking the time to leave a review for Michael and the team in Ayr. We really appreciate the feedback.
5/5
TrustpilotEveryone was so professional and the…
Everyone was so professional and the whole process was stream-lined and efficient. Very impressed with the whole service from Toni in the office to Eric our Surveyor and the rest of the team behind the scenes.
Dear Liz,Thank you for your generous review this afternoon for our Edinburgh residential team. We're really delighted to read your detailed feedback and will ensure this is passed to Toni, Eric and colleagues.Thank you for choosing DM Hall!
5/5
TrustpilotVery good service
Very good service, very polite the people I have been in touch with, Janice always very kind and supportive during all the process of the home report , providing information, replying quickly to our concerns and questions by email . I really recommend DMHall
Thank you for sharing a 5* review and recommendation for Janice and the team in Falkirk.
5/5
TrustpilotSurvey carried out promptly.
Survey carried out promptly.Report is easy to understand.Excellent service.
Thank you for sharing a 5* review for the team in Perth.
5/5
TrustpilotHome Survey carried out by David Cruickshank
David was punctual, courteous, efficient and knowledgeable. His Report arrived promptly and seems very fair.
Thank you for taking the time to leave a review for the team in Elgin. We really appreciate the feedback.
5/5
TrustpilotHome Report
Chris Stark was very approachable, thorough and professional.
Thank you for sharing a 5* review for the team in Dundee.
5/5
Trustpilothandled professionally
Everything was handled professionally, it was explained and well documented before the final approval by myself.
Thank you for taking the time to leave a review for the team in Inverurie. We really appreciate the feedback and comments.
5/5
TrustpilotHOME REPORT SURVEY
EXCELLENT CUSTOMER SERVICE AND NO ISSUES INCURRED THROUGHOUT THE PROCESS .OFFICE STAFF AND SURVEYOR WERE VERY GOOD IN ALL ASPECTS OF THE PROCESS .WOULD HIGHLY RECOMMEND DM HALL TO OTHERS IN RESPECT OF HOME SURVEY REPORT PRIOR TO HOUSE SALE MANDATORY SERVICE .
Thank you for sharing a 5* review and recommendation for the team in Perth. We appreciate the feedback.
5/5
TrustpilotVery professional
Were very professional, arrived when they said they would and did everything to make things easier for me like dropping off a form that needed to be completed because I couldn’t print it out, they have been about a longtime so they are experienced and know what they are doing.
Thank you for sharing a 5* review for the team in Hamilton. We're delighted we could help.
5/5
TrustpilotAt Ease
Kirsten of DM Hall was very friendly which put us at ease immediately, as I was certainly nervous about the assessment.She was prompt in arriving and thorough in her assessment. Very knowledgeable when asked certain questions and also helpful with queries with the report after.Would not hesitate to recommend or use again.
Thank you for sharing a 5* review and recommendation for Kirsten and the team in Edinburgh. We appreciate the feedback.
5/5
TrustpilotYour team in Perth could not have been…
Your team in Perth could not have been more helpful and friendly I needed an EPC report on my holiday home quickly and they dealt with my request immediately. Excellent service.
Thank you for sharing such a kind 5* review for the team in Perth. We're delighted to hear it was a great service.
5/5
TrustpilotDM Hall contacted me to arrange the…
DM Hall contacted me to arrange the home report very soon after my estate agent contacted them. The home report was carried out within a few days and the surveyor was courteous and competent
Thank you for sharing a 5* review for the team in Galashiels.
5/5
TrustpilotSuper smooth experience
The Inverurie office handled everything with ease ... from our initial enquiry to home report completion. Their assessor was lovely, probably recognising my stress, he put us very much at ease and got everything done quickly and easily. Would highly recommend.
Thank you for sharing such a kind review for the Inverurie office. We appreciate the feedback and the recommendation.
3/5
TrustpilotExpensive
I made a mistake and never checked the price first, l foolishly just let the estate agent arrange home report which cost me £420. I later checked with Home Report Scotland and they quoted me £307.80 which is 26% cheaper!! Beware folks get quotes first.
Thank you for sharing your feedback. DM Hall Home Reports include a Mortgage Valuation Report as standard and are widely accepted by all major lenders, not to mention our RICS accredited staff who have a huge amount of expertise and knowledge in the local area. We trust you were satisfied with the final report.
3/5
TrustpilotThe extreme variation in survey styles.
The surveyor uses descriptions that may standard style but do not describe my house how I would. Also there is no opportunity to discuss aspects that may increase a valuation...because they are hidden; ie dimensions and technical description of insulation. In these energy cost aware days this is very important.With work on my house continuing when do certain construction aspects become noteworthy?
Thank you for taking the time to leave a review. We appreciate this feedback and take these points on board.
1/5
TrustpilotTerrible service and expensive use…
Terrible service and expensive and no interest on arrival asked them questions about my survey. Made a big mistake using dm hall look at the market of local surveyors before you think of using them. Poor
Hello,We acknowledge this review.Regards,DM Hall Surveyors
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