CAIRN LETTING and ESTATE AGENCY Glasgow reviews

★★★★★ 5/5

Google

Been a customer of Cairn for around 15 years. Living in a flat, I've always been impressed at their maintenance of the whole building and their quick response to any issues that arise. You establish a good relationship with your property inspector (in my case Zoe Simpson) and can be assured that when asked, "Is everything all right?", it is a genuine question in the interest of both resident and property. The relationship with Cairn is reassuringly positive.

Chris · 7 November 2024

★★★★★ 5/5

Google

Sophie and the team at Cairn were very helpful in finding myself and my family a lovely home when we had to leave our previous one. … More

Mr · 19 November 2024

★★★★★ 5/5

Google

We recently had to move out of our rented flat due to landlord selling and Carol Fraser, our property manager at Cairn, made the experience really smooth and easy for us. Sometimes these things can be difficult but Carol communicated really well with us every step of the way and always got back to any queries we had very quickly. it made the whole move out process easy for us and the least stressful it could be.

Lucy · 4 November 2024

★★★★★ 5/5

Google

Jacquie has been outstanding as a property manager, professional and responsive. The entire process has been seamless, and her excellent support made moving into the property stress-free.

Derek · 17 December 2024

★★★★★ 5/5

Google

Sold a property through Cairn and Jenny Martin was great throughout the whole process. Kept me informed of viewings and offers and helped make it a smooth, hassle free experience.

Lee · 17 October 2024

★★★★★ 5/5

Google

Amrit came to do our flat inspection recently and we were very happy with her service. She was polite and professional and explained everything clearly to us.

Amy · 25 March 2026

★★★★★ 5/5

Google

Would like to thank Jenny for showing me round Love Street and giving me lots of helpful advice as a first time buyer x

Gemma · 3 December 2024

★★★★★ 5/5

Google

I have used Cairn for many years and have always been impressed by their service and knowledge of the HMO market. The team I deal with are vey proficient, primarily my main point of contact Heather, but also Carol Anne and Fiona. I would happily recommend this agency to others.

Omar · 12 August 2025

★★★★★ 1/5

Google

If you a black plz don’t bother and don’t a Viewing The experience was terrible, the guy that was there for the viewing was so cold towards us. It was so obvious that he didn’t like our kind cause my husband tried speaking to him, he refused to look up from the paper he was looking at and murmured an okay. My husband opened the French window in the living room and he told him that he is not supposed to open any doors without asking . What’s the point of going for a viewing if we can’t look at things properly. It’s disappointing to say the least.

Divalicious · 27 June 2024

★★★★★ 5/5

Google

Jenny has been responsive and proactive on managing our property, and is always on the end of the phone to help.

James · 17 December 2024

★★★★★ 5/5

Google

Delighted to have new tenants in our property. Victoria has communicated with us every step of the way keeping us informed of progress with regular emails.

Louise · 15 March 2026

★★★★★ 5/5

Google

Jenny did a great job on our sale and handled all of the journey with great care and professionalism. Thank you Jenny

Gordon · 1 December 2024

★★★★★ 1/5

Google

Beginning Good, everything went smooth till moment when I realize heating do not work properly. In the flat temperature low to the point steam coming from my mouth. They send electricisns, ignorant, Comments made nobody normal have higher temperature in their house more than 21 degrees Celsius. Installed 2 extra heater, did not asked where I would like them, bathroom totally useless £36 fan, bedroom electric heater making so much noise it is impossible to sleep. Report to them, visit from agent Wilma, shouting I'm pathetic, not normal as nobody normal can afford to put heating on at night. Passed that to Glasgow branch manager two weeks ago. Nothing change since the apart from msg I should make sure the "ON" button is on. Otherwise heating will not work. Looks like they have lack of respect to people from other countries as I'm Polish, I live in Scotland 20 years, it's my home but never been treated that way since I'm here. Avoid dealing with this people. Not nice at all.

Maciej · 12 June 2023

★★★★★ 5/5

Google

This review is solely for Jenny Martin of Cairns Estate Agency. We were very unhappy with the service from Cairns until Jenny Martin took over the sale of our property. Jenny was professional throughout, providing us with excellent advice, regular updates and re-doing the previously poor marketing. She clearly has a great deal of experience in selling properties and was happy to go that extra mile to help us and keep us informed throughout the process. We can’t thank Jenny enough for her kindness and service and we would recommend vendors to specifically ask for Jenny Martin as she is absolutely fantastic.

Ann · 12 June 2023

★★★★★ 5/5

Google

My property manager Victoria has been quick to respond and efficient helping me with anything I’ve contacted the agency about.

Neil · 17 December 2024

★★★★★ 5/5

Google

Victoria has been a great property manager in the six months I’ve rented with Cairn! Always very friendly and helpful.

Gabriel · 17 December 2024

★★★★★ 5/5

Google

I am very pleased with the service that cairns provided. I am extremely happy with Sophie Buchanan help and her patient. She always answers my emails very fast and made me feel an important customer. She is very professional and friendly too. The whole procedure run very smooth and I couldn't be any happier. I have rented 3 houses with them. Thanks again for the excellent communication to all the cairn's girls.

M · 10 October 2024

★★★★★ 5/5

Google

Victoria and the team were easy to deal with and professional. Great company to go through for first home renting

Robert · 1 December 2024

★★★★★ 5/5

Google

The entire team has been thoroughly helpful and professional in all aspects of the process for renting out my property. From the first meetings and onto the preparation of paperwork etc and then marketing and letting to tenants everyone has been fantastic. Fees have been reasonable and advice has been sound. I have no hesitation in recommending Cairn to prospective landlords. Well done and thank you all.

Iain · 3 December 2024

★★★★★ 5/5

Google

The property management is professional, communication is smooth, and issues are handled promptly. Overall a very good experience.

林维轩 · 10 April 2026

★★★★★ 5/5

Google

Victoria is always friendly and professional and easy to contact if needed for anything.

Erin · 17 December 2024

★★★★★ 5/5

Google

I recently used Cairn for selling my property and the service I received was fantastic. Susan was my main point of contact and kept in regular touch with me throughout the full process. She was also very helpful and supportive when I had a number of issues with the solicitor I was using for the sale. I was extremely impressed with the photos and virtual tour that were taken for marketing the property, they were highly professional and attracted 30+ viewers. My property went to a closing date and sold within a week of being on the market! I wouldn't hesitate to use Cairn again in the future and would highly recommend them to anyone selling a property.PositiveResponsiveness, Quality, Professionalism, Value

Kirsty · 27 August 2022

★★★★★ 5/5

Google

Very friendly staff, great communicators and made the process of getting a new flat very seamless.

Roisin · 15 March 2026

★★★★★ 5/5

Google

From a landlord's perspective, Cairns have really shaken up my perceptions about letting agencies. I've had really negative experiences with letting agencies in the past and swore I would never deal with them again. However, circumstances change and I chose Cairns after careful choice. I have had a really good experience with Victoria and would not hesitate to recommend her. Efficient and caring.

Eilidh · 10 October 2024