CAIRN LETTING and ESTATE AGENCY Glasgow reviews

★★★★★ 5/5

Google

I can’t recommend Jenny and the team at Carin’s enough! From the start, Jenny made everything so effortless and stress-free - way better than dealing with a larger agency in my experience. And the best part? I sold my flat for an amazing price! Huge thanks to Jenny and the team (including Sally their lovely office manager!) for making it all happen. 🏡

Fiona · 1 December 2024

★★★★★ 5/5

Google

I’ve had a great experience with Cairn Letting Agency and Amanda Currie as my property manager. She is professional and communicative. One thing I particularly appreciated is that she checked in the day before a scheduled visit to give me a smaller, more specific time window. It makes planning my day so much easier and shows she respects her tenants' time. Highly recommend!

Amy · 15 April 2026

★★★★★ 5/5

Facebook

Nothing is ever an issue, no matter what it is you are needing help with regarding a tenancy. Issues are fixed fast.. Polite and welcoming staff. Amanda is the person that deals with my property and has been nothing but welcoming and helpful everytime I need something fixed, or an issue I have.

Caroline · 12 February 2026

★★★★★ 5/5

Google

Cairn has been super helpful in getting my property rented out. They’ve kept the whole process simple and handled everything smoothly from start to finish. The team’s been great at staying in touch and keeping me updated. Special shoutout to Sophie and Fiona for going the extra mile when needed. I’d definitely recommend them if you’re looking to rent out your place.

Luca · 9 November 2024

★★★★★ 5/5

Google

We recently moved out of our property with Cairn and Carol Fraser was incredible during the entire process. She was really helpful and informative. I was also going through a hard time with the move and she continuously checked in and supported me with advice and guidance on finding a new property. We were so glad we had Carol for what’s normally a stressful process, she made it a lot easier for us. Until Carol took over our property, we weren’t too happy with Cairn and how our complaints or damage reports were handled, as they were continuously ignored. So the 5 stars are purely for Carol’s excellent service and support

Sarinatv · 30 April 2025

★★★★★ 1/5

Google

Would have given negative stars if possible! Never rent a property from Cairn. My flat mates and I rented with them for our last year of university and had a plethora of issues with them. Firstly the flat was filthy when we moved in after it had apparently been ‘professionally cleaned’. It then took then 2 weeks to send someone out to clean it and they were in the flat for 5 mins and cleaned nothing. There was a damp spot growing black mould in one of the bedrooms that was reported at least 4 time and they did nothing to fix it and did not respond. The sink leaked loads of water all over the kitchen when ever we washed dishes we reported it at least 5 times and they did nothing to fix it. The buzzer was broken from the day we moved in and we reported numerous times eventually someone came out 3 weeks later and fail to fix it and it was left broken for the remainder of the let. We were then sent a threading email during our exam period about a party we apparently had while no one was in the flat. This email threatened us with eviction and ASBOs. We eventually after weeks managed to make it clear that none of us were in the flat on the date of the complaint and it was in flat another flat in building. This involved threading and condensing meetings with Carin in our flat in the middle of the workday and was very disruptive to our studying and uni projects in our finial masters year. Then when we moved out we were charge for cleaning (£150) even though the flat was immaculate when we moved out. We were also billed for mattresses even though they were stained when we moved in. It took over 7 months to reclaim our deposit of 3300 for the flat as we had to dispute so mush of it and in the end had to give in as we needed the money. In summary our letting experience from Carin was horrific no response to emails/phone calls, no flat maintenance and a complete disregard for their tenants. Not to mention the fist fills of money they took off of our deposit because they could. *Not to mention no fire training, extractor fan was brick the whole time never fixed.

Harry · 12 November 2023

★★★★★ 5/5

Google

I moved into my Cairn rental property just over 6 months ago and have had quick responses and great service from Cairn when we had any issues with the property. I recently had my first flat inspection with our property manager Amanda Currie. She was very helpful and assured me she would be on hand to help with any problems in the future.

Matthew · 15 March 2026

★★★★★ 5/5

Google

Seamless experience in letting my property, expertly dealt with by Amanda who I can thoroughly recommend; prompt, conscientious and informed. With a lot of competition in this sector, Cairn has been a revelation.

Tom · 12 October 2026

★★★★★ 5/5

Google

After many years of renting our flat through Cairn, we took the view it was time to move the property on. Excellent service from Jenny and the team resulting in a very fast turnaround with a good price realised. The process was very smooth and we were guided step by step from start to finish. Very happy with the whole process

Alan · 18 October 2024

★★★★★ 1/5

Google

I submitted several viewing requests online but didn’t receive any replies. I also called twice and was told to wait for an email, but after two weeks, I still haven’t heard anything. I’m not sure if this is related to my Chinese name, but I can’t think of any other reason for being ignored.

Timothy · 9 April 2026

★★★★★ 5/5

Google

Sally has been wonderful throughout the entire rental process!

G · 15 March 2026

★★★★★ 5/5

Google

Thank you so much Cairn especially to Fiona and Sophie for the first class service you gave me throughout the whole rental process. You went over and beyond on so many occasions that I can’t thank you enough. You truly are an asset to your company! I would recommend anyone to use Cairn if you’re looking for an excellent customer service!! Thanks again 😀.

Mimi · 11 August 2025

★★★★★ 1/5

Google

They were great when Safah was our property manager. After that it took months for repairs, endless calling and emailing to get a response - and that’s even if you got one. They’d say “they’re really busy” but emails take a minute or two to write. Extremely frustrating company and couldn’t care less about the tenants. Money hungry company. Don’t trust em!

Sarah · 26 May 2024

★★★★★ 5/5

Google

I've been a tenant for a year, and the service at Cairn has been excellent. They always address issues promptly and clearly explain any processes that need to be done, e.g. HMO/fire inspections. I have interacted with Amrit and Carolanne, who have always been kind and approachable. I would highly recommend Cairn.

Nukman · 2 April 2026

★★★★★ 5/5

Google

We’ve recently moved into a flat secured through Cairn, and the experience has been excellent so far. Our agent, Carol, provided outstanding support throughout the entire process. She was patient, responsive, and handled all our queries and concerns efficiently, making what could have been a stressful experience feel smooth and straightforward.

Armaan · 2 April 2026

★★★★★ 5/5

Google

Cairn’s Fiona and Jacqui and their colleagues in the Glasgow office have been brilliant at helping me settle into being a landlord for the first time. I really feel like they provide a reliable and friendly service for me and for my tenants and are very responsive whenever I need advice or assistance.

Amanda · 15 March 2026

★★★★★ 5/5

Google

Very helpful in all situations with quick responses and smooth process. Lovely to meet Victoria in person to collect the keys.

Emily · 11 October 2026

★★★★★ 5/5

Google

We recently worked with Cairn to secure a flat for our daughter in Glasgow. Sarah and Jennifer at Cairn were a pleasure to deal with. They had a very clear understanding of our requirements, responded promptly to any queries, and made sure the whole process went smoothly.

Steven · 14 April 2026

★★★★★ 5/5

Google

Carol at Cairn & her colleagues have been incredibly helpful. They have been really on top of everything and have worked quickly to help me with the property I found through them. The easiest letting agent/Real Estate firm I have dealt with. I can thoroughly recommend them.

Jack · 9 April 2026

★★★★★ 5/5

Google

Very informative and friendly staff such as Amrit, who has tended to our needs and training throughout our tenancy!!

Favour · 12 October 2026

★★★★★ 5/5

Google

Wonderful team of staff who were engaged and personal throughout. The quality of their properties are also high, with a personal favorite note of them having sent the cleaners back into the property to make sure it was a high standard before i moved in. Would thoroughly recommend.

Emma · 15 March 2026

★★★★★ 5/5

Google

I have been a client of Cairn for sometime now and from day one the service was and has been exemplary. Polite and courteous staff at the Gibson Street Office, in particular Zoe Simpson who looked after me very well indeed. Thank you staff🙏🏻 …

Donald · 4 November 2024

★★★★★ 5/5

Google

My letting agent Victoria has been managing my tenancy for just over a year now and she's fantastic- so responsive and helpful! I would definitely recommend Cairn to any prospective renters, repairs have always been speedy and thorough.

Mary · 17 December 2024

★★★★★ 5/5

Google

Victoria has been great in managing our property the past few years. We’ve been able to have trust in the management contact with the tenant and the various contractors. In general I’d recommend her and Cairn’s services

Davie · 19 December 2024