Trusted Agent profile · Glasgow

CAIRN LETTING and ESTATE AGENCY Glasgow reviews

4.1

★★★★★ Great

241 reviews across 3 platforms

34 Gibson Street, Glasgow, G12 8NX

CAIRN LETTING and ESTATE AGENCY's office in Glasgow, at 34 Gibson Street, is rated 4.1 out of 5 across 241 reviews on three platforms, including 228 Google reviews rated 4.1.

Google logo

4.1 / 5

228

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Google

I recently met with my new property manager, Amanda Currie, during a routine property inspection and had a very positive experience. She was friendly, professional, and very easy to communicate with, and was also flexible in arranging a suitable time for the inspection. I was pleasantly surprised by how quickly she followed up on a few small issues I’d been having with the flat. The whole process was handled efficiently and with care, and the transition between property managers felt very smooth thanks to Amanda's friendly and attentive approach.

W · 15 March 2026

Agent replied · 16 April 2026

Thank you for your kind review we are glad to be of help. If we can be of further assistance please let us know. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

We had the fortune of working with Sophie to secure our rental property. Sophie was fantastic! We were overseas trying to organise the rental remotely and Sophie coordinated everything seamlessly. She organised online viewings and clearly stepped us through the process as we were unfamiliar with local laws and requirements. She's prompt, clear, warm and friendly. Ask for Sophie!

Sam · 25 March 2026

Agent replied · 16 April 2026

Thank you Sam for your lovely review. We are delighted Sophie was able to assist you in securing your property. We hope you have a smooth tenancy and should you need further assistance then please get in touch the team at Cairn will be happy to assist. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

I can’t recommend Amanda at The Cairn Letting enough. She went above and beyond to make sure the process was smooth and stress-free. Her communication was excellent, she answered all my queries promptly and with genuine care. It’s rare to find such a dedicated agent. Thanks to Amanda, I felt truly valued as a tenant.

Tiannan · 14 April 2026

Agent replied · 16 April 2026

Thank you Tiannan for your lovely review. We are pleased Amanda helped you. If we can be of further assistance then please get in touch. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

We have recently worked with Cairn to secure our perfect flat! It was so easy to arrange the viewing then we worked with Victoria to arrange deposits, notification of interest and finally the referencing and leasing. Victoria kept us fully …

Liz · 15 March 2026

Agent replied · 16 April 2026

Thank you Liz for your review. That’s what makes our work worthwhile when we have happy tenants and happy landlords. If we can be of further help please let us know. Regards The Cairn Team … More

5/5

Google

Sophie, Victoria and the team at Cairn were very helpful in finding myself and my family a lovely home when we had to leave our previous one. The virtual tour with real person was absolutely brilliant and a really nice way to show us the home when we were too busy to make an in person viewing. Sophie helped us through the referencing process, and allowed us to choose the property with confidence. The rest of the process was dealt with quickly and efficiently. We look forward to a long and positive relationship with Cairn! Craig and Megan .

Craig · 21 December 2024

Agent replied · 11 January 2025

Thank you Craig & Megan for taking the time for your kind review. We are glad to be of service and hope you enjoy your new home. Regards the Cairn Team.

5/5

Google

Sophie, Victoria and the team at Cairn were very helpful in finding myself and my family a lovely home when we had to leave our previous one. The virtual tour with real person was absolutely brilliant and a really nice way to show us the home when we were too busy to make an in person viewing. Sophie helped us through the referencing process, and allowed us to choose the property with confidence. The rest of the process was dealt with quickly and efficiently. We look forward to a long and positive relationship with Cairn! Craig and Megan .

Mr · 17 December 2024

Agent replied · 23 November 2024

Thank you Craig & Megan for taking the time for your kind review. We are glad to be of service and hope you enjoy your new home. Regards the Cairn Team.

5/5

Google

A great company to work with., who lift the stress of selling a property away in a friendly and professional manner. Jenny has been great at keeping me informed of progress and offers made and giving her professional advice and guidance through the process of the sale of my property. I felt I was always kept informed and involved in the process, from the beginning of putting my property up for sale to the final process of my sale. The advert for my property looked very professional and I felt highlighted the benefits. Thank you Cairn’s and Jenny.

Lesleykellock · 5 December 2024

Agent replied · 8 December 2024

Thank you Lesley for your kind review, we are glad to be of assistant we understand it can be very stressful selling a property and are glad Jenny help you in the process. If we can be of further assistance let us know. Kind Regards The Cairn Team

4/5

Google

I've recently rented a property with Cairn. My property manager, Jacqui was great since the beginning, sharing various files for me to learn my rights when renting. Now I've moved in, and during all the process she helped me efficiently. If I could not reach her because of her busy schedule, other staff at Cairn would help me, so I was never left waiting for assistance for long. The property has been all done before I moved in.

Carmen · 23 December 2024

Agent replied · 24 December 2024

Thank you Carmen for your kind review. Please do not hesitate to call should you have any further queries- Kind Regards - The Cairn Team

5/5

Google

Amanda has been extremely helpful and approachable. Communication with her has always been smooth and clear, and she handles matters in a very professional and efficient way. I really appreciate her support.

LUFAN · 12 April 2026

Agent replied · 16 April 2026

Thank you Lufan for your kind review. We really appreciate the time taken to do so. If we can be of further help please get in touch. Regards The Cairn Team Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

Many thanks to all at Cairn Letting for timeous and considerate support/dealing with any tenancy/flat issues that arise now and again. I would especially like to extend my genuine and warm appreciation for Zoe (Simpson,) who over the years of 'routine inspections' has been an extremely professional and knowledgeable representative of the agency,(and does it proud!) and also a very courteous, empathetic and helpful person vis-a-vis matters related to the flat, but also, more significantly, as a thoughtful and understanding individual, interacting on a human level,not just 'formal' tenant/inspection agent.Thank you Zoe. Good health to all at the agency.👍PositiveResponsiveness

Charles · 17 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that you've had a positive experience with Cairn Letting. Your appreciation means a great deal to us, and we're so pleased that Zoe has been able to provide the level of care and support you mention. We will be sure to pass along your warm sentiments to her, she will be thrilled to hear them! At Cairn Letting, we always strive to deliver both professional and personal service, and it’s wonderful to know that this has been reflected in your interactions with Zoe and the team. Wishing you all the best and good health as well! Warm regards, The Cairn Letting Team

5/5

Google

I have been renting my property with Cairn for a number of years now and I couldn't be more pleased. This is truly a one of a kind estate agency who looks after landlords as well as the tenants, thoroughly. I would really like to thank Victoria who has been my property manager. I have always received clear communication and prompt service from Victoria and she has gone above and beyond to ensure everything in the property is well looked after. Highly recommend this agency and Victoria to all landlords looking to rent their properties.

Faraz · 10 October 2024

Agent replied · 24 October 2024

Thank you for your kind review we are glad to be of help.

5/5

Google

Great service! Just bought a flat that was listed with Cairn and our estate agent Sarah was so lovely and helpful, would definitely recommend using Cairn to others

Sophie · 13 April 2026

Agent replied · 16 April 2026

Thank you Sophie we hope you enjoy your new home and if we can be of further help in the future let us know. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

2/5

Google

I lived at my flat for 3 years with Cairn and I had a few issues with them. When I moved into the property there was no heating or hot water and I was also under the impression the property would have been cleaned to a ‘professional’ standard (as I was asked to do so when vacating) but it absolutely was not. I did have to pay for a cleaner to come in and clean the place fully before I moved in. There was mould and dampness in the bedroom which actually ruined bits of furniture. The shower was changed when I moved in but even after this the shower still never worked temperature wise I was either burned or frozen by water and after multiple times reporting this I was told by the plumber sent out ‘you just need to live with it’. The right window in the living room was cracked when I moved in and this was changed when reported but when this was changed the window was cracked AGAIN by whoever put it in and left after me AGAIN reporting it, also with the left window in the living room being steamed in between the glazing which was also reported. The boiler stopped working and I had 3/4 different people come out to tell me it was working to which it was not, this was very frustrating to have all these different people come in and out to fix one problem. Also the amount of inspections is not ok and does honestly feel an invasion of privacy. I had a male inspector come out to the property to do an inspection and as prior I had advised the agency I was I was looking after my friends dog so they already knew there was a dog in the property from time to time but he proceeded to come into the property and comment on the smell which I found VERY unprofessional and uncalled for.

Alisha · 24 September 2024

Agent replied · 24 October 2024

We are sorry you have felt the need to review our service. We endeavour to deal with all complaints quickly and responsively and ensure a smooth tenancy for both tenant and landlord. Our lettings director will be in touch to discuss your experience Thank you for bringing this to our attention.

5/5

Google

Victoria always makes me feel comfortable when carrying out her review, she is always punctual and takes time to listen to any concerns i may have and deals with issues quickly. She takes the time to ask about your wellbeing and takes a genuine intrest in you. She makes you feel more of a friend than a client. She is also very respectful when assessing your property. Victoria is a credit to her company.

Douglas · 17 December 2024

Agent replied · 8 December 2024

Thank you so much for your review we’re thrilled to hear that Victoria has made your experience so positive. Your kind words will be shared with her and the team. If there is anything else we can assist you with don’t hesitate to let us know - The Cairn Team

5/5

Google

We have used Cairn to rent and sell flats and have had a fantastic experience with both. We switched from Slater Hogg years ago and have never looked back. Jenny is a fantastic saleswoman, extremely pragmatic, efficient and down-to-earth. She gave us realistic expectations of what our flat could go for, yet managed to exceed them. Went to closing after only a week with loads of interest and fantastic communication throughout. Highly, highly recommend.

Rachael · 28 October 2024

Agent replied · 11 November 2024

Thank you for your review it really does make our day we are glad you are pleased, Kind Regards The Cairn Team

5/5

Google

Excellent service from Cairns in the four years I've been renting from them. Issues are dealt with promptly and efficiently. One weekend I had an issue with a leak impacting a neighbour and within 30 minutes their emergency call-out service kicked in and the situation was dealt with. Particular mention should be made of the Property Manager, Jacqui Dalrymple, who is always approachable and deals with any issue briskly and reliably. Very satisfied customer

Alex · 18 March 2026

Agent replied · 16 April 2026

Thank you Alex for your kind review. If we can be of further help just let us know. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

Recently my flat underwent an inspection, run by Amrit. As always, there are no problems with the quality of service she provides! She carries out her work in a professional manner, taking into consideration all queries and issues which came up, appointing us to the best manner by which we can resolve them. Furthermore, she is very kind, always smiling and it is always a pleasure to see and chat to her !

Pat · 25 March 2026

Agent replied · 16 April 2026

Thank you for your kind review we are delighted that your inspection went well. If we can be of further help feel free to get in touch. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

Was introduced to Cairns ( Fiona/Sophie) after successfully handing over self-factoring close to their sister company Factors Direct. Contact has been personal & timely. Guiding me step by step through legislation & all the way down to successfully finding a tennant for me flat. I would happily recommend their services & management, as it seems less as a faceless company's & more of an investment in my property. Thank you again!

Una · 16 November 2024

Agent replied · 23 November 2024

Hi Una, Thank you for your kind review that has made our Friday ! Im sure Sophie and Fiona will be delighted, Thanks again The Cairn Team

5/5

Google

Amrit was extremely lovely and very thorough when conducting our inspection. She is a pleasure to talk to!

Anna · 25 March 2026

Agent replied · 16 April 2026

Thank you Anna for your lovely review. Amrit will be delighted if we can be of further help let us know. Regards The Cairn Team, Letting - Estate Agency - HMO - Development - Asset Management

5/5

Google

I can’t recommend Jenny and the team at Carin’s enough! From the start, Jenny made everything so effortless and stress-free - way better than dealing with a larger agency in my experience. And the best part? I sold my flat for an amazing price! Huge thanks to Jenny and the team (including Sally their lovely office manager!) for making it all happen. 🏡

Fiona · 1 December 2024

Agent replied · 8 December 2024

Thank you so much for your great review! We are delighted to hear about your positive experience with Jenny and Sally we strive to make to process as smooth and stress free as possible so it’s fantastic to know we exceeded your expectations. Congratulations on the sale of your flat - it’s always our goal to ensure our clients receive the best outcome. Thank you again for choosing Cairn. Kind Regards The Cairn Team

5/5

Google

I’ve had a great experience with Cairn Letting Agency and Amanda Currie as my property manager. She is professional and communicative. One thing I particularly appreciated is that she checked in the day before a scheduled visit to give me a smaller, more specific time window. It makes planning my day so much easier and shows she respects her tenants' time. Highly recommend!

Amy · 15 April 2026

Agent replied · 16 April 2026

Thank you Amy we appreciate your feedback which helps us maintain and improve our service. Should you require further assistance then please get in touch. Regards The Cairn Team. Letting - Estate Agency - HMO - Development - Asset Management

5/5

Facebook

Nothing is ever an issue, no matter what it is you are needing help with regarding a tenancy. Issues are fixed fast.. Polite and welcoming staff. Amanda is the person that deals with my property and has been nothing but welcoming and helpful everytime I need something fixed, or an issue I have.

Caroline · 12 February 2026

5/5

Google

Cairn has been super helpful in getting my property rented out. They’ve kept the whole process simple and handled everything smoothly from start to finish. The team’s been great at staying in touch and keeping me updated. Special shoutout to Sophie and Fiona for going the extra mile when needed. I’d definitely recommend them if you’re looking to rent out your place.

Luca · 9 November 2024

Agent replied · 11 November 2024

Thank you Luca for your kind review it really means alot you taking the time to do. We are glad to be of service and Fiona & Sophie will be delighted. Kind Regards The Cairn Team

5/5

Google

We recently moved out of our property with Cairn and Carol Fraser was incredible during the entire process. She was really helpful and informative. I was also going through a hard time with the move and she continuously checked in and supported me with advice and guidance on finding a new property. We were so glad we had Carol for what’s normally a stressful process, she made it a lot easier for us. Until Carol took over our property, we weren’t too happy with Cairn and how our complaints or damage reports were handled, as they were continuously ignored. So the 5 stars are purely for Carol’s excellent service and support

Sarinatv · 30 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read CAIRN LETTING and ESTATE AGENCY's Google reviews

Questions about CAIRN LETTING and ESTATE AGENCY Glasgow

How many reviews does CAIRN LETTING and ESTATE AGENCY Glasgow have?

CAIRN LETTING and ESTATE AGENCY's Glasgow office has 241 reviews across three platforms: 228 on Google, 12 on Facebook (across the whole business), 1 on Yell (across the whole business).

What is CAIRN LETTING and ESTATE AGENCY Glasgow's rating?

CAIRN LETTING and ESTATE AGENCY Glasgow is rated 4.1 out of 5 across all 241 reviews, and 4.1 out of 5 on Google from 228 reviews.

Where is CAIRN LETTING and ESTATE AGENCY's Glasgow office?

CAIRN LETTING and ESTATE AGENCY Glasgow, 34 Gibson Street, Glasgow, G12 8NX.

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