1/5
Rented with them back in 2006. Property was filthy on move in, electric wiring was a fire hazard that they had no interest in fixing, and didn't provide access to all areas included in the rent. AVOID!
Trusted Agent profile · Glasgow
★★★★★
186 reviews across 2 platforms
Homes, 279 Castlemilk Road, Kingspark, Glasgow, G44 4LE
AVJ Homes's office in Glasgow, at Homes, is rated 3.8 out of 5 across 186 reviews on two platforms, including 182 Google reviews rated 3.8.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
Rented with them back in 2006. Property was filthy on move in, electric wiring was a fire hazard that they had no interest in fixing, and didn't provide access to all areas included in the rent. AVOID!
5/5
Vijay is brilliant he found me my home which I love very much! He is very efficient and I would highly recommend this agency!
5/5
Excellent service and thoroughly professional throughout. Highly recommend.
Dear David, Thank you so much for your kind words. We’re delighted to know you found our service excellent and professional throughout. We also greatly appreciate you taking the time to provide your information fully, it really helps us deliver the best possible service. Your recommendation means a great deal to us, and we look forward to working with you again in the future.
1/5
After calling them about a property I wished to rent, I was then sent a link by them to confirm a viewing time which I did from the times provided. Upon turning up at the property which we had come through from another city to view, nobody was there so I called the office and was told that they hadn’t “confirmed” the viewing despite me choosing from the times they offered. Fair enough, I didn’t get a confirmation email so I rescheduled for the following week. On the day I called to confirm the time (about an hour before) and was told that they had actually moved the time without telling me. I then rearranged my day to fit into this new time and was then called 10 minutes before to be told that they were cancelling the viewing because a contractor had taken the keys and they couldn’t access the property. I was told that they had gas checks and that’s why someone else had the keys. Why they would schedule viewings on a day that they have gas contractors coming in and out is beyond me. I was also told that they don’t use the viewing times link I initially used to book a viewing so I’m confused as to why they sent it to me in the first place? I can’t imagine how this company would be to deal with if a serious issue arose in a rental property considering that they can’t even arrange a viewing.
5/5
Called up to ask about possible multi-let deal on the property. Owner was very professional and agreed to ask the landlord on my behalf. Most estate agents just hang up the phone
Dear Joshua Thanking you for the kind words best regards
1/5
Was told at initial meeting that they do ALL viewings, didnt tell us that was office hours only. Feedback form asks prospective viewers if they want to view at weekends, not if they want to view, which to me means they want us to do all viewings. Arranged 3 viewings at same time, only 2 of us in house, what if something went missing? And they did this twice despite our protests. We had to contact them for updates, they should be keeping us updated. I'd avoid.
Dear Mr Miller We appreciate your comment about viewings 'during office hours' we have updated our presentation. That said one of the viewers wanted to view Sunday afternoon, in that case we did ask you. The viewings were organised simultaneously to generate more interest to gather best price possible.
1/5
AVOID THIS COMPANY ! This has to be the least professional company I have ever dealt with. It is a family run company that have more attitude than business skills. I viewed a flat with the director Vijay who lied about various aspects in order for me to start an application then had the pleasure of speaking with the very rude neesha who basically called me a liar even though I had 2 other witnesses at the viewing. I called the office once my father had received the guarantor form to advise as he works for the government he was not allowed to give information on his employer, I was then laughed at and told I wasn’t getting my deposit back. No help was offered simply they were taking my money. I obviously was not going to let this go so I was then told they would not take my full deposit just a reasonable charge, this charge was advised as £200 plus vat. I had started the application the day before and Vijay seemed to think this was reasonable. I then decided not to speak over the phone and have everything in email as it was quite apparent at this point there was no professionalism at all. I pointed out in the email I had not decided to withdraw my application simply advised my father could not complete the guarantor section therefore as to the documents signed the flat should not be on the market as I had 7 days to complete all checks, I received an email stating the landlord wanted to put the flat back on the market and I would get my deposit back however this would take 7 working days. Had I not know my legal rights these cowboys would have taken my deposit they would happily have broken the law. Every time I have called the office I have been told different things by both Vijay and neesha, they have been arguing in the background while I have been on the phone and now that they have not managed to steal my money they have became very rude and unhelpful. I would strongly advise using a proper agent and if you are unfortunate enough to have used them please ensure you have everything in writing as they don’t seem to care about the law or their clients.
Dear Sian, We thank you for review, having looked at the case. You were asked to provide a guarantor due to your income, in your case your father was not willing to give out his personal details, for various reasons. In this case Let Alliance declined your application as the landlord thought this would have been a credit risk for them. We understand this could be stressful for you but all of deposit was returned back to you. We hope you have found suitable accommodation. Best Regards
1/5
DO NOT USE THIS COMPANY!!!! What a bunch of dirty cowboys, when we moved we had cleaned the house and was forced to move due to severe mound and the roof caving in, when we had first veiwed the house there was stuff needing repaired they were sort of repaired by painting over the mould in the bathroom bedrooms hallway, kitchen living room every bloody room in the house you really are a bunch of cowboys and for the fact that Vijay rushed us round the property and told us to hurry up he toke a dog deposit from us which Can not be found utter cowboys and have no remorse I was in and out of hospital due to the mould being that bad I was soo ill this place should not be in business as they don’t care for the homes they are looking after you never done any of the repairs we requested you to do this will be taking to court as you really have made me soo angry about this they really need to stop trading everyone that has had something done to them by these people should sue them, PLEASE DO NOT USE THEM COMPLETE COWBOYS AND NEVER DOES A THING TO HELP YOU OUT WITH THE REPAIRS!!!!!!!!!!
Dear Mr. Reid, We are sorry you feel the way you do, we understand your deposit was deducted due to rent arrears. The dispute did go through the appropriate deposit scheme who ruled after all the evidence submitted by you that the deposit. If you still wish to dispute you can go to the small claims. We hope you have found suitable accommodation. Best regards
5/5
AVJ Homes, great estate agents. This is the second home that I have rented via AVJ Homes, they make you feel welcome and their customer service is great .
5/5
I have been with AVJ Homes for over a year now and my experience so far has been awesome. They take very good care of their properties and attend promptly to issues. If you are ever in doubt regarding renting, you can always check AVJ Homes.
5/5
I'd like to thank Vijay and his staff for the very professional way they handled the sale of my late brothers house thanks again 👍 …
5/5
I recently used AVjay Homes to sell my flat this is the second time I have used them. I found the experience first class from the first meeting we decided on what price to set this was explained to me in great detail outlined what would work best for my sale. From when my flat went live to closing date was 4 days I achieved the price I was looking this is down 100% to Vjay expertise in selling. Also I was kept updated to the minute by using the customer portal which gives you up to the minute information on viewings bids on my property a great tool when selling. Also my flat was marketed with the most professional photos they really are amazing. The whole process was a dream for selling your flat a true 5 star experience. I can't recommend AVjay Homes enough.
1/5
Vijay illegally (Estate Agent Act 1979) told me the price of the other 'offers' on upon viewing, whether or not these offers existed I am not certain but it's not ethical either way. Also rushed me around my viewing when I had booked a time slot, telling me to hurry up when I was at the start of my own time slot.NegativeQuality, Professionalism
Dear Mirko, You can correct in quoting the above act however the agent would have given you an indication of an offer received. If you call the office than we are confident we can verify an offer must have submitted therefore was no dubiety in their conduct. Due to Cov-19 rules only 1 family of 2 are allowed to enter at one time, it seems like the viewing you attended must have been a busy appointment. We are sorry your experience with us was not positive as it has been for other clients but we can remedy this if you call us by showing you other similar properties. Best Regards
1/5
Recently moved out a property I was in from 2015 so 8 years my deposit is held with deposit scotland been waiting on it to be returned since 28/2 and they have decided now to try and take the full deposit for painting damages and cleaning!! Firstly the whole place was gutted before I left unless your talking about the ridiculous amount of mould ! Painting? I mean seriously what do you expect it to be walk in condition? I lived in the house since 2015 with 2 young kids it was decorated in 2020 so 3 years ago of course it’s going to need painted!! And lastly damages? What are these damages? I haven’t purposely went out my way to damage any property I’ve been. Good tenant paid on time every month and never late if anything you should be charged and I should be compensated for your atrocious way of dealing with people 4 months I waited for a cooker to be replaced not to mention the bathroom leaking down to my neighbour waited a long time for that to be fixed not to mention the amount of time you tried to put my rent up without the knowledge of the landlord it wasnt until I spoke to him he had to physically call you to tell you not to put the rent up so how many people have you scammed out of money by doing that! Totally ridiculous I’ve been renting since 2008 and you lot have been the worst I’ve ever dealt with I paid the rent to you yet anytime I called up with a problem I was told it’s nothing to do with you I have to call the landlord Worst company and Vijay your so up your own behind so rude I’ll be taking this further
5/5
Avj homes services are really great. So efficient, Working with AVJ Homes been an absolute great.Their professionalism, prompt response and genuine care for ensuring a seamless renting experience have been great. From start to end they've gone above and beyond to address any concerns and make the process so easy.I highly recommend AVJ Homes to anyone seeking trustworthy property management services. Thanks
5/5
Working with AVJ Homes has been an absolute pleasure. Their professionalism, prompt communication, and genuine care for ensuring a seamless renting experience have been remarkable. From start to finish, they've gone above and beyond to address any concerns and make the process smooth. I highly recommend AVJ Homes to anyone seeking reliable and attentive property management services. Thank you for making renting a joy!
1/5
This agent is obviously getting his friends to write reviews for him to try and boost his rating. Avoid this "agent" at all costs. Just check the reviews of all the people who have not miraculously given him 5 stars. This man nearly ruined me and my partners buy to let business. Do not fund this company or the man that owns it. He is a crook.
Dear Mrs Leyland, As per our response to your husbands review Dan Leyland, we wish you all the best for the future. Best Regards
5/5
The staff is very welcoming and always serve with a smile and respond to emails first to resolve issues. The time it takes to address needs is always timely and my roommate and I are very happy.
4/5
Very helpful, the agent sent to visit ours was very good.
5/5
Amazing customer service!! Very helpful!! Special thanks to Kash and Vijay for everything they done!
5/5
Respond very fast, quick to solve issue, lovely team, and professional
5/5
Very friendly always willing to assist. Professional, efficient, honest and straight talking. They tell you what should be done, tell you when and how it will be done. An outstanding estate agent that goes above and beyond. We extremely grateful that we selected AVJ , reasonable, friendly and professional- couldn't ask for more. Truly pleasure to deal with
Hello Tanya, We thank you for your kind words. Best Regards
5/5
I used AVJ to sell my property in Kings Park. They were professional and kept my up to date on progress. They used all marketing forums to advertise my property and were able to bring in potential buyers. It only took about a week to get an offer. The price was great too !
Dear Mrs Frood, We thank you for selling through your local agent. We sold your property back in 2015, this was the time when the property market was recovering. We were glad to get you the offer we did, property was marketed on 15/06/2015 and we received an offer on 20th July 2015. We thank you for the business and the your kind review. Best Regards
2/5
Four months dealing with a security deposit signing request that has the wrong values, and no one at the agency can fix it, no matter who I CC. At this point, they decided to ignore me. I reported the issue multiple times.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
AVJ Homes's Glasgow office has 186 reviews across two platforms: 182 on Google, 4 on Facebook.
AVJ Homes Glasgow is rated 3.8 out of 5 across all 186 reviews, and 3.8 out of 5 on Google from 182 reviews.
AVJ Homes Glasgow, Homes, 279 Castlemilk Road, Kingspark, Glasgow, G44 4LE.