Allen & Harris Bishopbriggs, Glasgow reviews

★★★★★ 1/5

Trustpilot

AVOID at all costs

Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.

Kimberly · 15 January 2025

★★★★★ 5/5

Trustpilot

I have rented through Allen and Harris…

I have rented through Allen and Harris for a while now and I must say I am very impressed with the service I'm provided when reporting issues. Ash had been very efficient, very personable yet professional. Ash offers solutions and support throughout our email conversations along with regular updates when needed. Keep up this fab work. x

My · 21 February 2025

★★★★★ 1/5

Trustpilot

We asked them if the property had any…

We asked them if the property had any structural issues, and even though they knew it had, they told us the opposite. We found out later when the property information form came through. So they basically breached their legal duty. So I incurred costs and survey fees, which I am now trying to reclaim back from them, but they even make this difficult. Shameful estate agent, the kind that reaffirm everyone's opinion of estate agents.

J8 · 22 April 2024

★★★★★ 1/5

Google

Frankly, I am quite disappointed with the service provided. Registered interest in a house, asked for a housing report, and was told it would be sent to me. I've been waiting 4 days and still haven't received anything. Went back online and registered my interest again, no phone call back.

Leon · 24 October 2023

★★★★★ 5/5

Google

Hi All I want to say some nice words about allen & harris bishopbriggs Glasgow. They are very professional team and they are always there for your help regarding your property buying and selling, i have a recently bought a house from them in springburn area in glasgow, and i recieved very helpfull customer services on each point of application processs, they got all services available on one amberalla, like they got best mortgage services including customer services and solicitor services and insurance service & will sevices also regarding your property matters, Finally i moved last night 16/03/23 and setteled down everything with peace. I would like to mention here about Mr Apurve Kaushik who is genleman and i recieved world best service regarding my mortgage application he is part of allen & harris and i will definately recommended you to visit him if you have any queries regarding your property selling or buying and i also want to mention about Mr Mathew from customer services dept, who's services in professional way regarding visiting houses for first stage of your application. And in the last i would like to thanks all rest of allen & harris bishopbriggs staff. Much Blessings for them. Kind Regards Muhammad Suleman

Muhammad · 24 October 2023

★★★★★ 5/5

Google

I couldn't have asked for a better mortage advisor. Ak has been incredible throughout the whole process of buying my first home. Being a first time buyer AK helped me understand everything, got me an excellent mortage, kept me updated throughout the process and was always there when I needed him. I believe if it wasn't for AK being my mortage advisor, I wouldnt have gotten my first home. If you need someone who is professional, approachable, extremely knowledgeable and efficient then AK is the person you need. Thank you AK.

Ryan · 24 October 2023

★★★★★ 5/5

Google

AK was there for us from start to finish through our first time buyer experience. He made the mortgage application process very easy, made sure we understood the process and was on hand whenever we had a question. Our application had a few ups and downs due to the chain and AK was always available to offer advise and support. A really brilliant service and I know i'll be getting good advice once my mortgage needs renewing. Thank you so much!

Nath · 24 October 2023

★★★★★ 5/5

Google

I sold my property with Allen and Harris, when I had started my sale they had told me about their finance advisor AK but at the time I had been talking to someone else who was already the second advisor I have been to with a different company. After a good few weeks of pulling my hair out and not understand why I couldn’t get a better deal or why I was limited to a lower amount, I called and asked if I could arrange a meeting with AK. It was the best decision I made. He is really knowledgeable in his field and is there to guide you through every step. He is great at explaining everything no matter how silly you think the question is, and replies to messages promptly. He gave me all the information I needed to make an informed choice on what mortgage would be the best deal for me. I felt no pressure at any point to agree to anything and he ensured I understood and was happy with things when I was at the stage of agreeing to things. I would definitely recommend selling through Allen and Harris and 100% ask to speak to AK. I wouldn’t be in the position I am today if I hadn’t spoken to him.

Jen · 24 October 2023

★★★★★ 5/5

Google

AK was exceptional at each and every step of the mortgage process. We had to wait for long time to get the repair works carried out at the property due to the pipe burst last December. AK was patient and considerate in getting the mortgage documentation ready when the house was all ready. He was always ahead of the process and top of the approvals. Thank you AK for all your support and keeping things moving at faster pace at every stage. It was pleasure working with you.

Praveen · 24 October 2023

★★★★★ 5/5

Google

Allen and Harris staff and AK especially have been amazing throughout this whole process. Me and my partner are first time buyers and really didn't know all too much about the process of even beginning to buy a house. AK knows his stuff and is so calm and collected through the process that it just put us both at ease. The communication that AK has with his clients is nothing I have ever experienced, he constantly kept in touch and helped us search for properties that he thought we might like, arranged the viewings and everything else moving forward. We really didn't need to do much the entire process thanks to AK, which has taken a lot of stress off of us and allowed us to just really enjoy the experience of buying our first home. Forever grateful for AK helping us find and secure our first home together.

Chloe · 24 October 2023

★★★★★ 5/5

Google

We had a protracted sale and buying process but AK was there every step of the way to help us with things we didn't know and chase things up for us when they got stuck. Couldn't recommend him enough, an excellent service.

Cameron · 26 February 2024

★★★★★ 1/5

Trustpilot

Spoke with Laura to ask for a home…

Spoke with Laura to ask for a home report which I have still not received. I think she really hates her job because every-time I’ve called and she’s answered the phone she sounds like she would rather not be there. I have actually changed my mind about even buying a house form Allen and Harris because if you let someone like that answer the phone with no motivation to help your customers then I can only imagine the service you must provide. My brother has called to enquire about another property and the same Laura answered the phone and he has also changed his mind about getting a property. So congratulations yous have lost out on 2 potential deals. Staff should not be hired if they don’t like their job.

Ruby · 20 September 2023

★★★★★ 1/5

Trustpilot

Saw a property yesterday in Broomlands…

Saw a property yesterday in Broomlands st paisley, agent who showed up was the most unprofessional person I have delt with. She wouldn't even come through the property with us. Claimed there was a "smell" inside. Wasn't sure how long property was on the market. Didn't give us a business card or information about property. She didn't even shake my hand or say goodbye. I didn't realise estate agents got paid to stay outside the property. She (Lauren) is definitely not a very good representative for your business.

Cairyn · 23 August 2023

★★★★★ 5/5

Google

We received fantastic service from AK from Allen & Harris when securing our mortgage. He was great from start to finish, always kept us well informed every step of the way, which was great for a worrier like me. He went above and beyond and we can't thank him enough. If you're looking to buy a new home I couldn't recommend him enough. Thanks AK!!!!!!

Jennifer · 24 October 2021

★★★★★ 5/5

Google

We used AK as our mortgage advisor as had been recommended by a friend to buy our first home- he couldn’t of been more helpful, always at the end of the phone and happy to meet with us to explain things thoroughly and in a way we could understand. He made the process much less stressful and we successfully got the first house we showed interest in! Very thankful for all his hard work and guidance throughout!

Amanda · 24 October 2023

★★★★★ 5/5

Google

First time buyer and chose AK as our mortgage advisor. He always kept us up to date on everything that was happening and talked us through the whole process. Highly recommend to everyone as he made the process of buying our flat straightforward.

Amy · 28 November 2023

★★★★★ 5/5

Trustpilot

Allan & Harris is great

Highly recommend Allan & Harris. The whole letting team is very professional. Both Harry and Kevin are very friendly, helpful and responsive. The whole process is very smooth.

MISS · 10 October 2023

★★★★★ 3/5

Trustpilot

Allen & Harris, Abingdon

In the 5 months we were on with Allen & Harris, we didn't have many viewings (pre the market slowing down). After viewings, the agent gave us false hope on many occasions which always turned to nothing. I can say, however, that once Holly took on our property, she did her best to get people through the door, she always kept us informed and gave feedback quickly afterwards. Even though we didn't sell with them and moved to another agent, we couldn't fault Holly's enthusiasm in doing great job

S · 26 June 2023

★★★★★ 5/5

Google

Couldn’t thank AK enough, made everything so smooth and kept in touch always! Gave me a good understanding of a mortgage and speaks you through each step! Will definitely recommend to others! 😊 …

Sophie · 7 August 2025

★★★★★ 1/5

Trustpilot

Don't go ANYWHERE near this company

Currently trying to get back £11,000 despite my tenancy ending two weeks ago and ignoring all my requests for it to be returned. So stressful. SO unethical. I am furious with how I've been treated by this company.The worst renting experience I've ever had. My landlord is an abusive bully who mocks, insults and abuses me in emails with Allen & Harris copied in. She has been doing this for months. Allen & Harris seem to accept this behaviour and at no point have asked my landlord to speak to me politely, despite the fact that I flagged multiple times how much the bullying treatment was affecting me and mental health. Allen & Harris seem to view tenant bullying as acceptable. If you raise any issue about your tenancy, they like to remind you that they 'work for the landlord, not the tenant'. They are this brazen and this shameless. You really need to know your rights inside out when renting from these people as they will take advantage of you if they can. There's no human decency or ethics involved; it's all about money. I wouldn't recommend this company to anyone who is new to renting at all (tbf, I don't recommend them anyway).Personally, having been a landlord, I would never want my tenants to be mistreated and exploited and made unhappy on my behalf. I actually believe in being decent to people, not just extracting as much money as possible from them while subjecting them to misery.I terminated my tenancy early and I am still waiting for overpaid rent and my deposit back despite my tenancy ending two weeks ago. I've had to raise a dispute with the Tenancy Deposit Service as Allen & Harris refuse to return my deposit to me and are ignoring me and screening my calls. When I called them and got through, the moment I said who I was they went quiet. I could hear background noise but they simply decided not to converse with me! Utterly childish, unprofessional and appalling behaviour.Once these people have your funds, they DO NOT CARE. They will cause you as much stress as possible and they don't care about the impact on your mental health. The lack of engagement is staggering. Calls, emails, texts, all go ignored. They will push you to breaking point and then offer you a breadcrumb of communication. It is PATHETIC and the staff need to grow up. If they think they can treat people like this without consequence, they are wrong. The Property Ombudsman exists for a reason and I am making a formal complaint.This whole experience has been one of the most stressful, abusive and unpleasant I have ever had. I wish I had never ever picked up the phone to inquire about the property. The whole experience has been absolutely appalling. I truly can't believe how badly I've been treated. I am done with renting now. Allen & Harris have shown me just how exploitative, abusive and awful it can be. I'm fully done. Avoid.

Zoe · 13 June 2023

★★★★★ 5/5

Google

The service and promptness you get from here is well above 5 stars. AK the mortgage advisor has been so great with every part of buying our house and very professional. They're team are alway happy to pick up the phone and help.

Mojo · 24 October 2023

★★★★★ 5/5

Google

AK made life so easy for us as first time buyers. Only a call and text away whenever needed. Wants the best for his clients. Couldn’t recommend him enough! Thank you AK

SpireiteKirb · 26 May 2024

★★★★★ 5/5

Google

Went with AK as my mortgage advisor, he really helped me as I’m a first time buyer but his knowledge goes a long way and he really helped me with a great deal. I recommend anyone looking for help with their mortgage to get in touch with him as he really takes time to break everything down so you are not blindsided by anything. Very happy with my purchase and appreciate the service provided.

Jacqui · 24 October 2023

★★★★★ 5/5

Google

I would like to thank AK for his advice and help when purchasing my property. He explained all the steps and addressed our concerns. He always responded to messages and emails in a timely manner. Thank you AK 😊 …

ADELAIDE · 7 May 2025