Allen & Harris Bishopbriggs, Glasgow reviews

★★★★★ 5/5

Google

Cannot recommend AK at Allen & Harris enough. For first time buyers we didn't know anything about the process but AK explained everything nice and simple for us and worked hard getting everything done for us in the background. Always available to pick up the phone or respond to an email instantly you cannot go wrong with picking AK.PositiveResponsiveness, Value

James · 24 October 2021

★★★★★ 2/5

Trustpilot

Very unprofessional

Very disappointed with my experience with this agent. Arranged to view a rental property in Farringdon. The first agent I spoke with over the phone was great, she was very helpful in arranging a date and time and follow up communication to confirm was spot on.On the day I dealt with a different agent who was very unprofessional. Firstly he was not there on time. He eventually arrived 15min late as the next person was also arriving for their viewing, no apologies or explanation given. While I was waiting I called the office twice and was told each time that he should be there and they’d message him. As I was about to leave to attend another viewing in the area his car pulled up.As the agent was late, I had very little time to view the property. To make matters worse, the agent had clearly not properly arranged access to the property for the viewing. The occupants were in, completely unaware that there would be viewings that day, and in the middle of packing their belongings ahead of their move. This meant that there was limited access to the flat, and it was difficult to judge it as a potential tenant.And once inside the property the agent seemed to be more of a shadow than anything useful. Nothing was said to try and showcase the good features of the property or about anything really. I asked a couple of questions and the occupants answered these rather than the agent. I also asked about the application process, the agent gave scant details and has not followed up with any useful information via email, text, phone call or business card as I have experienced through other ‘professional’ letting agencies.Before attending the viewing this was one of my favourite properties, and the property itself may be fine, but my brief experience with such an unprofessional person has tainted my view of this letting agent. It may be that this is a one off occurrence and maybe they do have other ‘professional’ staff, but this experience has put me off dealing with this company.To sum up: disorganised, unpunctual, poorly informed and completely unprofessional Avoid!!!

James · 21 March 2023

★★★★★ 1/5

Trustpilot

Don't use A & H as a landlord

They don't complete what they say they will complete and when they will complete it. I am disappointed with myself that I didn't just complete the process myself to find a tenant - It would have been less stressful than trying to manage the agents and filter through what information is actually truthful and correct.

Charmaine · 12 September 2024

★★★★★ 5/5

Trustpilot

Highly Recommend Ash Rooke!

My husband and I have had the pleasure of dealing with Ash Rooke, and I can’t recommend him enough. Since joining A&H, as Senior Lettings Coordinator in 2023, Ash has proven himself to be professional, approachable, and exceptionally skilled at managing our landlord and tenant relationships.

Liza · 23 January 2025

★★★★★ 5/5

Trustpilot

As a rule I do not normally do reviews

As a rule I do not normally do reviews: although in this case I’ll make an exception:Allen&Harris have been absolutely amazing after taking over as sole Agents the sale of my home I cannot not praise them enough From the time they picked up the baton from a wasteful fourteen weeks with a another agent “in days Allen&Harris had their sign for Sale up outside the door”, another couple of days passed and the photographer was at the house taking photos very professionally accomplished I cannot praise the whole team enough from Vicky’ who was at the helm and Melonie’ sales administrator and other team members the whole operation was as smooth as silkI was also introduced to a solicitor who handled my affairs on the conveyancing side with swiftness and professionalism taking a lot of the usual pressures out of my hands Every step of the sale was impressive keeping me notified every step of the way even notifying me of scheduled appointments to the house of interested viewers: not unusual you may think however they have the keys am I am on holiday. Further communication can be had via their Website whereby your able to keep up with up to date statusDon’t do the same as me and waste fourteen weeks choose “Allen&Harris”.

Doug · 16 January 2023

★★★★★ 1/5

Trustpilot

If I could leave a zero I would

If I could leave a zero I would. As a tenant I have had the worst experience with this company. No communication whatsoever. Arrived to my new home to discover a bulging ceiling from leak, condemned Boole so no heating during December, the property had not been cleaned so was foul smelling and the drain was severely blocked. I’ve reported all this to them and they still haven’t fixed the drain which has now resulted in the property flooding and causing damage to my appliances and wooden furniture. Phoned on Saturday morning as soon as I was able and was fobbed off. I have had no one to contact and been sat in my damp house with the squelching carpets and kitchen flooor all this for £800 a month. Bloody joke

Kelly · 16 January 2023

★★★★★ 5/5

Google

Honestly, Can't recommend AK enough, I doubt I'll say anything different from the other reviews because they're all true, he has went above and beyond for us, unbelievably patient with all our silly question's, gave us advice throughout the whole process and even helped us to keep our optimism when things were looking down, I would be more than happy to recommend AK friends and family who are moving home. In fact I would recommend him to anyone looking to move, seriously if you are reading these reviews and still undecided, you're missing out, give him a phone, you won't regret it. Thanks very much for everything you have done we really appreciate it.

Bryan · 12 January 2023

★★★★★ 1/5

Trustpilot

If i could i would leave zero star.

If i could i would leave zero star.They misled me, at the first meeting and valuation, promised things but didn't deliver, they encouraged me to accept the first offer as buyers were cash buyers, this turned out it was not the case.The deal fell through when allegedly my buyers buyers pulled out, two weeks before the moving date. Most untrustworthy agents I've ever dealt with, I'm disabled,with several chronic illnesses, the whole experience made me very ill, from August 2022 to date 8th Jan 2923 I'm still in my home surrounded by boxes packed up to move.ZERO STARS FROM ME

Linda · 8 January 2023

★★★★★ 1/5

Trustpilot

First time buyer so definitely lacking…

First time buyer so definitely lacking in experience when shown around the property I was interested in August. When I went to view the property I got a very lack luster response from the employee showing me around. I went ahead and made an offer at asking price on the property I was informed another party was interested and it went to best and final. My offer on a property was accepted. On rightmove it never said sold stc and as I started the process of giving my information etc and paying for searches. I learned about two weeks later that even after my offer had been accepted the previous person that had placed an offer also had placed a higher offer but that the owners were sticking with me. I started getting worried and was trying to move the process ahead to buy the property best I could. A month of so into the process Allen and Harris contacted me again to say that the owner was no longer going with my offer and yet again the other bidder had increased there offer. They asked if I was willing to go higher and I stated I was at the top of my budget as is. They than went ahead with this other party. This week in November I received a call to say the property was back up for sale. I quickly said I was not interested and buying a different property. I thought from start to finish with them they where very unprofessional and the specific employee I dealt with was not particularly interested in dealing with me and wanted a better price on the property probably for her own benefit.

Grainne · 23 November 2022

★★★★★ 1/5

Trustpilot

Absolutely abysmal service

Absolutely abysmal service. Have been trying to get my tenancy deposit returned since early October. Been sent round the houses, calling offices in Newport and Newcastle with no joy. No answer from the Lettings dept so have to call Sales. Both advisor and office manager not prepared to listen to my concerns, instead resort to talking over me and then have the audacity to call me abusive. Requested complaints info, have called but no answer. This is MY money they are holding on to. I can't get it back

Kelly · 2 November 2022

★★★★★ 5/5

Google

I can't recommend AK highly enough as a mortgage advisor - he's THEE man! I was lucky enough to land such an incredible advisor for my first ever property purchase. He was, and still is, always on hand, incredibly helpful, constantly optimistic to keep your hopes high! He's an utterly genuine guy and I'd recommend him to anyone. His work ethic is next to none, as is his entire positive approach and vast knowledge of the entire industry and its workings. I'd have been lost without him! It's been a much easier process than I initially anticipated and I've been very pleasantly surprised. Thanks kindly dude! Lisa xPositiveResponsiveness, Quality, Professionalism, Value

Lisa · 24 October 2022

★★★★★ 5/5

Trustpilot

Clifton Team

Riley from the Clifton team has been a pleasure to deal with and is very helpful. He has been very efficient and responds quickly to any queries I've had. Very happy with the service.

Georgina · 11 April 2025

★★★★★ 5/5

Google

Huge thank you to AK for all his help with purchasing my first home! Explained everything and answered all my questions promptly. It was a smooth process and would definitely recommend his services, thank you again!

Chloe · 15 March 2025

★★★★★ 1/5

Trustpilot

Is this discrimination??

I called to enquire about a property to rent. The female staff on other end asked how much i was earning annually & i mentioned i was working p.time & would recieve UC support to pay the remainder but she said i dont qualify to have a viewing. Even though i have a checkable 13yr ref. from my present landlord ISNT THIS DISCRIMINATION.??!!!

Sun · 14 December 2023

★★★★★ 5/5

Google

AK provided exceptional support and guidance during my first home purchase. His professionalism, responsiveness, and in-depth knowledge made the entire mortgage process seamless and reassuring. Truly grateful for the outstanding service! Thank you AK!

Jasmine · 8 April 2025

★★★★★ 5/5

Google

AK was a pleasure to deal with and thoroughly recommend using him for his mortgage services!

Chloe · 23 September 2024

★★★★★ 5/5

Google

A friend of mine recommended AK and as a first time buyer he made the process as easy for me as he could. I was very ignorant of what I should be doing but he was patient with me and explained anything I didn't understand whilst helping me remove roadblocks. I'd be more than happy to recomend his service to anyone else in my position.

Peter · 24 October 2023

★★★★★ 5/5

Trustpilot

Trustworthy always do a good job.

I have been using Allen n Harris for a number of years now, I've been a landlord for 25+ years and in the past used different agents, of which haven't been the best.

Sid · 14 April 2025

★★★★★ 5/5

Google

Trying to buy a property down south in Lockdown was one of the most stressful experiences of my life and I couldn't have got through it without Apurve Kaushik. Would highly recommend him. Patient and professional.PositiveResponsiveness

Jasmin · 24 October 2021

★★★★★ 1/5

Trustpilot

Where do I start

Where do I start? What an unprofessional shower the westbury office are! It started with them booking the wrong photographer for listing the property (wrong camera so we had to go through 2 photography sessions). Branch and assistant managers turning up late for viewings. Turned branch manager away as he turned up half way through me showing a purchaser the house, so I thought no point in him being there half way through. Potential buyers not vetted properly or checks in place to make sure they already had a mortgage in principle from a lender. I’m sure they just let anyone with a pulse view the property. Last insult was 2 offers received and not one was negotiated to nearer the property asking price. Why appoint a “negotiator” if they can’t negotiate. Total waste of time appointing this company in my view!

Martyn · 14 May 2022

★★★★★ 5/5

Google

We Sold, Bought and took Morgage Advice from Allen & Harris and the full team Lynn, AK, Stephanie and Nicola were all great, would definately recommend using them.PositiveProfessionalism

Mary · 24 October 2022

★★★★★ 1/5

Trustpilot

sold my house through allen and harris, dont

sold my house through allen and harris. intial estimate was higher than anyone else's, it should have rung alarm bells. I went with them but after two months no offers so had to drastically reduce the price. Once the sale was agreed they only seemed interested in the buyer. Had a weeks notice to move out as they were bending over backwards for the buyer. All in all a very miserable experience that left me feelinh ripped off and used

Chris · 20 April 2022

★★★★★ 5/5

Google

Had a wonderful and smooth experience buying my first home. Couldn't have done it without the help of AK. He answered any question I had no matter how benign it was.

Craig · 24 October 2023

★★★★★ 1/5

Trustpilot

Booked a viewing for a property we were…

Booked a viewing for a property we were interested in buying which was promptly canceled without a call to explain why, but my wife and I have had multiple calls every day for two weeks pestering us to sell with them. Bordering on harassment if I'm honest. I've asked them to remove our contact details from their database, but the calls continue. Contact Rettie instead, they're good people. These guys appear to be so desperate for business, quite the red flag

Customer · 9 March 2022