Allen & Harris Bishopbriggs, Glasgow reviews

★★★★★ 5/5

Google

Wouldn't hesitate to recommend hiring Allen and Harris in Bishopbriggs to sell your house. Made the whole process very easy from start to finish and were very accommodating. Would just like to say thanks again to all the staff for their hard work.PositiveResponsiveness, Professionalism

Margaret · 24 October 2021

★★★★★ 1/5

Trustpilot

So unprofessional and pathetic

So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.

Joyline · 4 June 2024

★★★★★ 1/5

Trustpilot

Listen to this one, this is a good one

Listen to this one, This is a good onei goes into Allan and Harris in Bishopbrigs for a mortgage The chap has an asian back ground and I have record of 3 year taxes paid for my wages get paid by bacs all the time.the last few months because of corona virus the office was shut and was paid a week here and there lateI get told he can not do it because I am employed by family and then without us complaining he tell us I am not raciest. "but who told you you were"How can an asian be raciest with another asian. is it possible?My credit score is 987 out of 999.The thing about it i put the fone down on him before coming down, by taking to him I knew he is full of sh....t.But because he phoned back several time I ended up wasting my time going there. what a load of rubbishI phoned my bank on the same day and 2 days later i got an approval as I have been banking with them for 8 years.What a waist of time.I think if you are not Scottish through and through do not go there unless you want to be humiliated.Come on Allan & Harris pull yourselves together.My opinion "maybe he is not trusted by the banking world and we asians are paying the price"..Get it sorted guys no need for this

Shohreh · 13 August 2020

★★★★★ 1/5

Trustpilot

Cheated out of house offer

I enquired about a house sale and requested home report and viewing, the manager of irvine branch agreed to arrange this, 2 days later they phoned and said the house was under offer, and the owner accepted a quick sale offer, i feel cheated out of a viewing and potentially buying this house. I had no house to sell having sold ny home in november 2019, i was cash buyer ready to buy this property. The manageress not only decided who could buy this house but cheated sellers out of making more money. She stated she done nothing wrong, i disagree, she would not give me head office number but stated her area manager a Mr Farmer would call me, im still waiting. This has put me off having anything to do with this estate agent, and i will avoid any house sale they are involved in.I feel something underhand has went on with this house sale.

M · 9 July 2020

★★★★★ 1/5

Trustpilot

Avoid them

As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints against Sequence. Don’t use them.

Colin · 1 May 2023

★★★★★ 5/5

Trustpilot

I purchased a house with Allen and…

I purchased a house with Allen and Harris. Michelle dealt with it all. She was very professional, a lovely lady. Polite and nothing was too much trouble. Sometimes I spoke to other staff in the office. They were all very pleasant to talk to, always answered anything. I would completely recommend going to Allen and Harris for all your needs to buy or sell a house. The rental side is also great to deal with.

Jenna · 27 June 2021

★★★★★ 5/5

Google

If you are considering which agent to use to sell your home look no further than Allen & Harris. I have used three different local agents in the last few years and the team at Allen & Harris outshine every other agent. The service is first class. The staff keep you well informed throughout your time on the market and when it comes to negotiating your sale you’re in great hands with their negotiators. I couldn’t have wished for a better service. Ten out of ten!

MaxH · 25 October 2019

★★★★★ 1/5

Trustpilot

Don't trust Allen & Harris!

Awful service by Allen & Harris. Booked in 2 viewings back to back with them... got there and no one was around. When I called, they told me that the second property had gone already and that someone should have rang me and cancelled the whole appointment (I guess they'd just decided not to do it?!). No one had and they had no answer for why that was the case. The woman on the phone was nice and offered to drop everything and come out to me in around 15 mins but I had other viewings booked in and had to move on.They also said they'd keep in touch with me about new properties coming on the market... I was keeping an eye out and saw various new ones that were suitable and never heard a peep from them.

Kelly · 13 February 2019

★★★★★ 5/5

Google

AK was the mortgage advisor on my first time purchase. Very much enjoyed working with him. He was friendly, very easy to contact and run things through with, sorted a huge amount of aspects of the mortgage package quickly, and made as much of the process straightforward and easy to follow and understand as he could, and I’d happily recommend him going forward!

Matt · 24 October 2022

★★★★★ 5/5

Google

As a first time buyer, Matthew and AK really helped make the buying process easy from start to finish.

Mike · 24 October 2023

★★★★★ 5/5

Trustpilot

Rob Watson was very accommodating

Rob Watson was very accommodating from start to finish and answered all the questions in an email shortly after, 10/10 service!

Zeb · 11 January 2022

★★★★★ 5/5

Google

Highly recommend Emma at Allan & Harris Bishopbriggs . Emma kept in contact through every step and my house sold within the week . Couldn’t fault her at all .

David · 25 October 2019

★★★★★ 5/5

Trustpilot

Kate n Katie were fabulous house sold first day

Kate n Katie were fabulous, exceeded all my expectations, house sold on first day with this stoke Gifford office in Bristol , also the recommended solicitor - Howells , agin outstanding.

Mark · 2 February 2019

★★★★★ 1/5

Trustpilot

Avoid Them!

Terrible people! They are very committed to make you miserable. They are shameless liars and the only thing they know from the word “responsibility” is how to avoid it.

Anderson · 15 November 2024

★★★★★ 1/5

Trustpilot

Very Bad Experience

On Friday 29 April we went to Allen & Harris (A&H) to arrange the sale of our house and paid the required marketing fees. Over the weekend we changed our mind and went straight back to the branch at 10am on Monday 2 May (bank holiday) to cancel. We were told that “as nothing had happened yet (i.e. the photographer/surveyor were not arranged), we would be entitled to a full refund”. We spent the next 8-9 weeks trying to get our money back but were continually fobbed off with excuses and lies...the system is down…it should be paid soon…it should be in your account in a few days…it will take 3-5 working days…, none of which happened. Despite 12-15 emails some of which were not replied to, several phone calls and visits to the branch, the delay in paying this refund just got longer and longer. We asked for the contact details of a senior person with whom we could register a complaint but this was never provided. On Friday 17 June we contacted Resolver, an online consumer complaints company and raised our complaint through them. They emailed our complaint to A&H customer services department in Leighton Buzzard. (At no time did the branch inform us that such a place existed.) A member of staff from this department then started to communicate with us trying to resolve this issue by expediting the payment of our refund. This involved yet more emails and phone calls. However, even then on one occasion they did not call us back when promised. Eventually, on 28 June (58 days after we cancelled) we at last received our refund in our account. This whole fiasco proved to be very frustrating and stressful and if this is an example of A&H’s customer service, we are very glad that we changed our mind when we did and did not proceed with our sale. I will be relating this whole saga to as many people as possible to highlight the way we were treated and the ridiculous delay to payment of a refund which should have been accomplished in days as originally promised, not months. We would definitely NOT recommend this company to anyone.

Ivan · 12 July 2016

★★★★★ 5/5

Trustpilot

Coped with the seller from hell

A&H had to deal with one of the most difficult, awkward and obtuse sellers ever, my ex-wife. Despite her offending most of the team, they stuck with it, through thick and thin, and pushed the sale over the line. They were always brilliant, friendly and professional with me. Big kudos to Charlotte and Michelle for putting up with the terrible treatment, you never gave up! Thank you so much!

Derren · 28 July 2021

★★★★★ 5/5

Google

Ak is an extremely competent and professional mortgage advisor. He offered me mortgage advice, various options, and went the extra mile when required. He ensured the process of buying a new home was as stress free for me as possible. I now have the most appropriate mortgage which suits my financial requirements. Highly recommended, thanks again Ak.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 24 October 2022

★★★★★ 1/5

Trustpilot

Allen and Harris are a terrible company…

Allen and Harris are a terrible company - if how they treat their employees is anything to go by then people should avoid having any contact with them.

Jane · 5 November 2024

★★★★★ 5/5

Trustpilot

Above and beyond expectations

I could not recommend Allen and Harris, Clarkston highly enough to anyone swithering about who to sell their house with. The team in Allen and Harris have gone above and beyond my expectations. Attentitive, professional and friendly, I can't thank them enough for selling my house so quickly and the dedication they have shown towards my house sale. Thank you! If I move again, I'll have no doubt who to sell with.

Denise · 29 October 2020

★★★★★ 5/5

Google

Can’t rate AK highly enough for what he’s done for us, as first time buyers we didn’t have a clue about the whole process and AK was brilliant at guiding us through it as well as answering any questions we had at any time

Lee · 12 January 2024

★★★★★ 4/5

Google

Lynn and the other A+H staff were very helpful and professional during the course of my recent house sale. They were available to carry out viewings on the days when I could not. I had several offers withdrawn but the A+H always generated more viewings. They also recommended firm of solicitors who proved to be very efficient as well.

A · 24 October 2022

★★★★★ 5/5

Google

AK was extremely helpful in the process of getting my first flat, he was always very prompt to answer any questions and very quick to get back with an answer. I’m very happy with the service and I will certainly use his services in the future again.

Maria · 24 October 2023

★★★★★ 5/5

Google

Excellent service staff welcoming and friendly always kept us up to date. Lynn and her team very supportive throughout the process, highly recommended.

Elizabeth · 24 October 2020

★★★★★ 5/5

Google

I can not fault Lynn and the staff at Bishopbriggs at all. I was continually kept up to date with all developments and the sale of my flat could not have gone smoother ! An absolute pleasure to deal with, highly recommended.

Kenny · 25 October 2019