Trusted Agent profile · Glasgow

Allen & Harris Bishopbriggs, Glasgow reviews

3.8

★★★★★ Good

462 reviews across 2 platforms

108A Kirkintilloch Road, Glasgow, G64 2AB, G64 2AB

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Allen & Harris's office in Glasgow, at 108A Kirkintilloch Road, is rated 3.8 out of 5 across 462 reviews on two platforms, including 240 Google reviews rated 4.9.

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4.9 / 5

240

Reviews on Google

This office

Trustpilot logo

222

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

1/5

Trustpilot

The adviser who was also the manager …

The adviser who was also the manager gave wrong information false expectations did not meet the agreed timeline for the sale of the property resulting additional cost to me as the seller . the manager /adviser did not return my calls I reported this poor service to head office and got no response . this is the second issue I have had with this company and would advise potential customer to steer clear of this. Good sale talk but no follow through Delays thrpough every part of the process

Evelyn · 17 October 2024

1/5

Trustpilot

Had to give 1 star as giving none was…

Had to give 1 star as giving none was not an option. My daughter was a long term tenant (10 years plus) but was unexpectedly served 2 months notice to leave. Reason given was to replace the kitchen. This was a fabrication as the flat was then remarketed and let with nothing changed. The Allen and Harris bath branch who were the letting agent were unhelpful in finding alternative accommodation, devious and unprofessional in their conduct of business (lies, mixed messages, not responding) and finally delayed the return of the deposit. This was an appalling way to treat a long standing tenant of impeccable credentials. Please take heed and go elsewhere as the trauma and hassle of dealing with this agent is not worth the effort.

Richard · 17 October 2024

5/5

Google

First time buyer of a house. My wife was selling her flat. Apurve Kaushik (AK) was extremely helpful the whole way through the process. Especially when dealing with solicitors, he helped to explain it in a way so we could understand. Overall, was a massive help during the process and helped to take a lot of stress away! Would highly recommend him.

Tyler · 28 December 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

AK has been absolutely amazing since starting to look for my first home. He has explained everything to me and went above and beyond, answered all of my questions and has all round made finding my first home such a positive experience. Would not go with anyone else he just made everything so easy!❤️

Megan · 26 May 2024

Agent replied · 23 October 2024

Thank you for your wonderful 5* review and your kind words Megan Dunne. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Harry from Allen and Harris

Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend

Rachel · 1 September 2024

1/5

Trustpilot

Rude and unhelpful

My goodness - where to begin… Allen and Harris clevedon branch Somerset. I’ve dealt with a lot of estate agents, as I’m sure most of us have. I’ve bought houses, sold houses, and rented more times than I’d have liked. This estate agent was by far the worst I’ve dealt with- which is saying something as we all know what they are like to deal with. Lack of communication Lack of customer service Lack of knowledge Lack of understanding Lack of basic assistance Lack of professionalism to a very high standard I dealt with two agents from this branch and both were not only unhelpful but rude and failed to do even the most basic of tasks when dealing with my rental. Both myself ( the renter) and the client ( the home owner) have been stunned by the complete lack of service. I can safely say I will never use this agency again and will make sure I don’t deal with any of the branches in the future - I will actively not peruse any further business dealings with the entire company - not just the clevedon branch. Up to you if you use them- just be ware and be prepared to do a lot of the work yourself and deal with really very rude and unhelpful staff.

Ellen · 29 August 2024

5/5

Trustpilot

Thoroughly recommend Allen and Harris

Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.

Ms · 27 August 2024

5/5

Google

Very helpful, informative and efficient service from all at Allen and Harris when buying a property. Special thanks to AK who went above and beyond, being able to contact him even when he was on holiday put me at ease throughout the whole process.

Andrew · 26 October 2024

Agent replied · 9 November 2024

Hi Andrew, Thank you for your 5* review! We're delighted to hear that you found our service helpful, informative, and efficient. Special thanks will be passed on to AK for going above and beyond to assist you. Best regards, Lucy, Customer Relations Team

5/5

Google

Allen & Harris offered a fantastic service and were helpful every step of the way. I used their mortgage advisor, AK and he couldn’t have been more helpful! As a first time buyer he really explained every step. Not to mention quick replies and quick turnarounds. Highly recommend Allen & Harris and AK.

Anna · 26 May 2024

Agent replied · 23 October 2024

Thank you for leaving us your superb 5* review and recommendation Anna. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely first class service here from both David and AK. Extremely knowledgeable and helpful throughout the entire process from start to finish! Highly recommended

Tom · 10 July 2025

Agent replied · 8 September 2025

Thank you for your kind words! Providing exceptional service is our top priority and we're thrilled to hear we hit the mark for you. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

First time buyer who was very nervous about buying a home, but was reassured by the team and their willingness to help me through out this process. I am a very happy buyer who would recommend that you contact the team and get the best price/deal on the market.

Joanne · 25 July 2024

Agent replied · 23 October 2024

Thank you for your glowing recommendation and 5* review Joanne. Kind regards, Lucy, Customer Relations.

5/5

Google

We worked with Apurve Kaushik to purchase our first house and it wouldn't have been possible without him. From taking special efforts to submit our application on time to advising at each and every step during the process, he went beyond what a mortgage advisor usually does. I would be grateful always to him for all the help.

Nikhil · 24 October 2022

2/5

Trustpilot

the one in bristol never answer their…

the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.

Mario · 30 January 2026

5/5

Trustpilot

Dealt with Allen & Harris

Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.

Siobhan · 12 February 2025

1/5

Trustpilot

Absolute joke

Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.

Fiona · 29 July 2024

5/5

Google

Highly recommend Ak mortgage advisor who took care of everything start to finish, very knowledgeable always available for advice can't recommend enough. Ross and his team on the marketing side of things were fantastic and did an excellent job. Great service from Allen&Harris bishopbriggs branch.

James · 24 October 2023

5/5

Google

Being a first time buyer my partner & I had no clue where to start but we where very lucky having AK as our mortgage advisor. He explained the process to us & he handled everything from there, he was always available to answer any questions via phone or email. He was very friendly & kept our minds at ease. The whole process was so easy from start to finish. AK went over & above with the service he provided & I can not recommend him enough.PositiveResponsiveness, Quality, Professionalism, Value

Alicia · 24 October 2021

Agent replied · 23 October 2024

Hi, thank you so much for the 5* review of our Allen and Harris branch! It's great to hear that the team have been helpful and friendly.

5/5

Trustpilot

Great service!

Used Allen and Harris Abingdon for my mortgage. Dealt with Aaron who was brilliant very knowledgeable, enthusiastic and actually went above and beyond in the service he delivered by giving me some great advice concerning landlord insurance. Would highly recommend using Aaron if you need a mortgage.

Ar · 14 July 2023

5/5

Trustpilot

Allen and Harris - Pontcanna

Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.

Walter · 16 November 2024

1/5

Trustpilot

Avoid company bit of a joke

Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property

Brian · 13 June 2024

5/5

Trustpilot

Excellent experience ,staff liz ,Leanne…gd team work guys

Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x

Suzanne · 2 February 2025

1/5

Trustpilot

Unreliable and untrustworthy.

Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.

Sammy · 21 February 2024

1/5

Trustpilot

AVOID at all costs

Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.

Kimberly · 15 January 2025

5/5

Trustpilot

Best estate agents

We had a really good experience with Allen and Harris team, we are based up north and getting viewings on a Saturday was always a difficult thing for us , but this team never let us down , always accommodated us and were very courteous namely John and Alex who helped us out . Big yes to go with them!!Regards Zubair

Zubair · 14 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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