Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
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5/5
GoogleWas great helping us through the process of purchasing a house. Was always available to get in contact with and made everything very simple so would highly recommend.
Ross Β· 11 October 2025
Agent replied Β· 10 November 2025
Thank you for your kind words! We are dedicated to providing outstanding service for our customers and we are thrilled to hear that we made the home buying process easy for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotVery highly recommend Allen and Harris
Very highly recommend Allen and Harris. Communication was plenty. Good Advice, All Thanks for the Patience of Matthew at A&H. Professional, friendly service. All made a very difficult time for me and my family. In parting with my late parents home. Thank you so much for everything
Babs Β· 9 July 2024
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5/5
GoogleWouldn't trust anyone else to sell my house! The whole team is professional, friendly, knowledgeable and goes the extra mile to help make things happen. Big thanks to AK and David for many useful tips on the sale and purchase. Both of them were always available in case of any doubts or questions. Thanks to the entire team for finally making our dream come true in buying a lovely house!
Joanna Β· 26 February 2024
Agent replied Β· 23 October 2024
Joanna, many thanks for taking the time to leave us your glowing 5* review! Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotFirst time buyers - Excellent team
We were buying as first time buyers, we had no idea what we were meant to be doing and when. Our sale wasn't the easiest due to many complications from the developers, but Carly and the team really went above and beyond for us. I was able to call nearly every other day and they'd all be cheerful, tell me I am not a fool for constantly chasing, and just being absolutely lovely. I highly recommend Allen and Harris! Their customer service is on another level and they would bend over backwards if that would help the process move smoother.
Sophie Β· 29 June 2021
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5/5
TrustpilotTeam Corsham - Amazing Service!
Team CorshamThe Corsham branch have been absolutely amazing, selling our house and proactively supporting us in the dreaded βchainβ.Courtney has been an absolute π, like a dog with a bone when faced with dealing with a shocking estate agent at the bottom of the chain, and an arrogant and useless solicitor in the middle! She was amazing in keeping the top of the chain fully informed and worked tirelessly and cohesively with estate agents to get the chain across the line.Sarah and Beth have been fab too, always at the end of the phone to listen to our concerns and act accordingly.Thanks Team Corsham for helping us realise our dream!From: Team Neston π
Eira Β· 21 May 2021
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5/5
GoogleAK from Allen and Harris was my mortgage advisor for my recent house purchase. Absolutely first class experience. His knowledge and professionalism really helped put me at ease and he kept me up to date when things got a bit tense near completion. AK explains everything really well, stays on top of things and gets involved when he needs to step in to keep things moving. 10/10 experience. He's my mortgage advisor going forward.
Al Β· 17 April 2025
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5/5
GoogleFirst time buyer buying a flat. AK talked me through all the details of what would happen at every step, what fees I'd need to pay, and talked me through all the finances.
He kept me up to date with what was happening during the sale and was always available if I had any questions.
Would definitely recommend going with AK as your Mortgage Advisor as he made the process really easy!
Euan Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotVery little communication. AVOID!!
Avoid this company at all costs. I used the PPAISLEY branch, I was misquoted on the fee cost and over quoted on the value of my property. So, it cost me MORE to sell and my property was worth LESS than they said. After taking time off work to allow Allen & Harris' photographer in my property I ended up asking them to use my own photographs. I was told I would be contacted once a week with an update, but this rarely happened. Prior to my flat selling I hadn't heard anything for over 3 weeks. I has to ask them to check viewers were actually viewing a property that fitted they're search criteria. A constant reason a buyer wasn't interested was that it was in the wrong area. Goodness sake! Google maps!! Check with the buyer where they DO want to stay!! That was beyond strange, why view somewhere that is not in your search area? I honestly doubted half my viewers even existed. Weekly calls from the office from Leanne soon stopped, these calls were embarrassing as Gary who sold me on using Allen & Harris had assured me that my property was in high demand. This was obviously not the case OR this company were not doing their job. I eventually had to chase up this company to make sure they were doing all they could to sell my property. I think they were more relieved my property sold than I was, I got ONE phone call to say an offer was being initiated and that was the last I heard from them. Everything then came thro my solicitor. They did practically NOTHING to earn their over-rated fee. Avoid this company at all costs. I have only awarded 1 star as there is no option to give ZERO.
Linda Β· 22 February 2021
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5/5
GoogleI cannot recommend Allen & Harris enough if you are buying and/or selling a property. They're professionalism is second to none, in particular Mortgage Advisor AK! He was friendly, understanding, very knowledgeable, relaxed (even when I was not) throughout the whole process, and went above and beyond even answering questions after hours (no matter how silly they were) to ensure I was happy with every aspect of the process.
Claire Β· 24 October 2022
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5/5
GoogleI have completed the process of selling my home and have been dealing with the Bishopbriggs team. I have absolutely nothing negative to say. David and Abby are very professional, friendly, and no question is silly. Over and above this they respond immediately to questions, issues etc. I have no hesitation in recommending them. A+++
Morag Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you Morag for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAK has been nothing g but kind and helpful thought the process. As first time buyers he really took the time to answer all our questions with patience and thought.
We were never left wondering what we were doing and he never left an email unanswered, even over the weekends.
I would highly recommend AK to any future homeowners looking for a great mortgage advisor.
Cameron Β· 27 March 2024
Agent replied Β· 23 October 2024
Cameron James thank you for taking the time to leave us your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly recommend Apurve Kaushik as a someone to help you with your mortgage he done everything he could to get the mortgage application approved as fast as possible working on his days off constantly keeping in contact and able to answer the phone for any questions anytime would never recommend anyone else amazing at his job.
Chris Β· 24 October 2023
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5/5
TrustpilotWonderful company to deal with
From the initial meeting to the conclusion the Ayr office were fantastic Caitlin, Ben and Allan were calming and reassuring at all stages. I am the anxious type so their management and constant updates were very welcome. I wish I had gone with their lawyers too in retrospect. I would not hesitate to deal with them again!!
Mrs Β· 27 September 2023
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5/5
GoogleAllen & Harris (Dennistoun branch) have been amazing to work with throughout the whole process of selling our flat and buying our new house. David provided great and much-appreciated advice on everything we needed to know about getting our flat ready to put on the market. Emma and Paula were so helpful and always at the end of the phone for advice and guidance. AK, our Mortgage Advisor was fantastic and went over and above to help my husband and I arrange our mortgage and buy our house. He kept in regular contact to update us on the status of our mortgage application and was so supportive and helpful. I would definitely recommend using this estate agent!
Sharon Β· 24 October 2020
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1/5
TrustpilotWould give zero if I could
Would give zero if I could. We had lots of issues with the house and the estate agents just ghosted us. To this day, they still owe me money for the keys because they couldn't even manage to get keys cut right (never heard of checking?). I keep asking when it will be returned and Lewis just says "I will get back to you". Special shoutout to Lewis for being particularly useless on this matter and for maintenance issues overall. They left us with broken furniture for a whole year- they kept saying they would send someone to fix it but never did. The house had an awful mould problem- they sent someone over to give quotes to install extractor fan in bathroom but nothing came of that. They tried to milk money out of the deposit but we argued so they backed out (their claims had no merit). Would not recommend. They don't check that houses are suitable to live in, and they don't respond or care if there's an issue with the house. Not responsible, practical, or reliable.
Yasmin Β· 12 October 2020
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1/5
TrustpilotShockingly bad company to rent from
Shockingly bad company to rent fromOne of the worst renting experiences we have ever had, doomed from the start to finish. Left us in unsafe conditions with mould, broken shower and flea ridden carpets with an overwhelming stench of dog despite telling us the property had been professionally cleaned.Eventually after numerous kick offs they brought in cleaners who agreed the state of the property was close to inhabitable. They noted the landlord had tried to use paint to cover the extent of the mould and that it was only likely to get worse.We had agreed prior to move in to bring our pet, however this was completely missed off our application by the team and subsequently caused another kick off from our landlord, trying to void our rental agreement and request our pet was re-homed due to their grave error. They claimed the building was a listed building and we ideally were wishing for the single glazed windows in the living room to be replaced due to how cold it gets during winter despite heating on. This was refused even though the bedroom and kitchen windows had been replaced and there was no record of the property being listed. Lastly as our tenancy agreement was coming to the end, we were surprised with the news that the flat didnβt have a Carbon Monoxide alarm despite passing the gas safety before move in, this means us living there was completely illegal due to having gas appliances but yet they continued to work with the same landlord and readvertise the property for rent.Overall there is a complete lack of care or interest for tenants at all and they seem to completely priortise getting money from landlords. They do not care for people in the slightest.
Jez Β· 11 December 2024
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1/5
TrustpilotI rang their rose hill branch to letβ¦
I rang their rose hill branch to let them know a property they are managing has a sofa outside which is causing an eyesore and was put through to the manager. She spoke to me so rudely, refused to help and hung up on me.
Lydia Β· 5 January 2026
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1/5
TrustpilotThis should be 0 stars
This should be 0 stars. Donβt rent from them, shameless money grabbers. They donβt know what they are doing, liars and thatβs all they care is about money. They do not care about tenants unless itβs money. They donβt know what they are doing within their team as one person says one thing and another says another. They lie about coming to agreements and shift the goal posts after they take your money. You pay early to full contract, hand in keys and leave property, then they tell you that your still liable to pay all the bills and council tax even though your not in there. After the fact, They tell you that you didnβt follow early release protocol and yet when I tried to ask for early release at the earliest opportunity they said there is no such thing. They are shameless - stay away!
Michelle Β· 29 November 2024
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5/5
GoogleA fantastic experience working with AK and his team. Highly professional and knowledgeable in this field, always happy to answer any questions I had during the buying process. AK and the team has made the buying process really smooth and stress free. Very happy with Allen & Harris.
Thank you so much for all the help.
Serge Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi Serge, thank you for your glowing 5* review! We're delighted to hear that AK and the team provided you with a fantastic experience and made the buying process smooth and stress-free. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotRude and abrupt - Clarkston Branch
I have been waiting a month for a call back with more information. I found a couple times over the month and got told that I would be called back. I phoned today and the lady was rude and abrupt, saying they already phoned - which they did not. This whole experience has made us never want to use them.
David Β· 6 August 2025
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1/5
TrustpilotIf youβre renting my honest adviceβ¦
If youβre renting my honest advice would be to avoid this company like the plague!!! This company only have one focus within their little set up and thatβs money money money. Happy to take their cut every month, but not happy to take responsibility or ownership when things go wrong. Weβve had nothing but stress and trouble with them since renting off them, the local office is run by kids who donβt seem to have any clue of their roles, probably only driven by commission and not customer service. AWFUL AWFUL COMPANY.
Jamie Β· 24 November 2024
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5/5
GoogleMy partner and I got to work with AK as our mortgage advisor and we couldnβt have asked for a better person. He helped us when going through the process of finding our new home, even recommended some areas as we were unsure of where exactly to look. He answered all our questions and gave us excellent advice every step of the way. Cannot recommend him enough!
Agata Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotShady, sneaky, dishonest.
Hope to never have to deal with this company again. This company work only for their own self-interest and not for their clients. Purposefully deceitful in order to bump up offers and sabotage accepted offers that they aren't happy with. Avoid.
Tom Β· 23 January 2026
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1/5
TrustpilotThis agency is a complete joke
This agency is a complete joke. The day I involved them in the sale of my house I regretted it. First the Branch Manager went off sick and that was the start of our problems. Their surveyor couldnβt even work out the size of our house correctly and underestimated the size of it by nearly a third, and was way out with the valuation. The Area Director was supposed to sort it all out, but I later found out he didnβt even know who to contact in Connells Surveyors. The final straw was they hadnβt even the decency to cancel the contract and let us get an agent who knows how to sell a house. Avoid Allen And Harris Hamilton at all costs!
Colin Β· 18 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.