Trusted Agent profile · Glasgow City

Countrywide Scotland Shawlands Sales reviews in Glasgow City

4.5

★★★★★ Excellent

168 reviews across 2 platforms

202 Kilmarnock Road, Glasgow, G41 3PG, Glasgow City, G41 3PG

Countrywide Scotland's office in Glasgow City, at 202 Kilmarnock Road, is rated 4.5 out of 5 across 168 reviews on two platforms, including 165 Google reviews rated 4.6.

Google logo

4.6 / 5

165

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

5/5

Google

First time buyer here, our mortgage advisor was Maria from the Kilmarnock office who now works in the Clarkston office. For being first time buyers, Maria makes the whole process really easy and explains everything you need to know. Faultless service from start to finish. Would highly recommend using her services as we will in the future.

Darren · 25 October 2019

Agent replied · 23 October 2024

Hi Darren, thank you for the marvellous 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to our dedicated Countrywide Scotland team. Many thanks, Lucy.

5/5

Google

Great customer service - kept in communication throughout and were very pleasant to deal with, made it all straightforward. Definitely recommend!

Rachel · 22 April 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional. Dealt with Madeleine who was excellent.

Stuart · 25 October 2019

Agent replied · 23 October 2024

Thanks Stuart for the amazing 5* review. Best wishes, Lucy

5/5

Google

Graeme, Katie, Ellen and Alice worked on selling our property for us and we found the experience simple and efficient from the beginning. They were quick off the mark when we said we wanted to get on the market fairly quickly, and kept us updated at every step regarding viewings, offers and notes of interest. They provided us with good advice at the various points and helped us achieve an offer we were very pleased with within a short space of time. Thanks team!PositiveResponsiveness, Quality, Professionalism, Value

Alice · 24 October 2021

5/5

Google

I would highly recommend the Countrywide Shawlands Office! They marketed our flat and provided excellent communication, feedback, and service from start to finish! The whole team were professional, friendly and guided us through the journey step by step! And most importantly got us a fantastic sale!PositiveResponsiveness, Professionalism

Christine · 24 October 2021

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot explain how much Beth did for me. Amazing service and very friendly and helpful. My wee puppy and I had a home five days after we viewed a property and we will always love Beth for it. Service with a smile, I would give her more than five stars if I could!

Daldeep · 25 October 2019

Agent replied · 23 October 2024

Many thanks for the wonderful 5* review, I will ensure your kind words are passed on to our dedicated Countrywide Scotland team. Best wishes, Lucy

4/5

Google

Excellent service especially with quick turnaround to sell to allow me to buy my preferred property. Lots of viewers and exceptional number of offers. Special mention to katie at shawlands office for ongoing advice on market conditions and persuading me to hold my nerve! I would certainly recommend to friends and anyone marketing their property.

Rosina · 25 October 2018

Agent replied · 23 October 2024

Hello Rosina, Thank you for taking the time to write this amazing review for Katie and the team at Countrywide North in Shawlands. Thank you for recommending our team and I am so pleased that your experience has been worthy of 4*. Is there anything we could have done to improve your overall experience? Kind regards, Maryjane.

5/5

Google

Thank you for helping towards to get new home So helpful and must appreciate.

Aashika · 14 June 2024

Agent replied · 23 October 2024

Many thanks aashika maharjan for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a wonderful experience with Beth at Countrywide. She was friendly and informative, and kept in regular contact throughout the application process - I really couldn’t ask for more. Applying for flats is most often a stressful (well, harrowing) experience - but Beth really made this as painless as could be.

Tino · 25 October 2019

Agent replied · 23 October 2024

Thank you Tino for your great 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by our Countrywide Scotland branch. Many thanks again, Lucy.

5/5

Google

Great first time experience selling my house. The office guided me and kept me fully informed with regular phone calls and updates. Very friendly and professional team. Will 100% use again in the future. First class service. Thanks so much!!PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 24 October 2021

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great communication from the girls. After a bad experience with another estate agent, Countrywide had the house valued at roughly what we expected and ended up getting a great offer. Thanks very much guys 10/10, 5 stars, highly recommendPositiveResponsiveness, Quality, Professionalism

Gavin · 24 October 2021

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Over the last 2 years I have sold via Countrywide Shawlands, bought from & received mortgage advice. This suggests that I am more than satisfied by these experiences. What I especially appreciated was the responsiveness of staff; most recently Alice who responded to my queries within minutes. Impressed.

Stephen · 25 October 2019

Agent replied · 23 October 2024

Thank you Stephen for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

I have been very impressed with my interactions with Countrywide Scotland! Im new to Scotland and my questions about all aspects of my move have been answered quickly and thoroughly. Im very thankful to be working with the Countrywide team.

Mary · 24 October 2021

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

I was really impressed with Countrywide's service-they were so enthusiastic about our house and kept us up to date at every stage. The staff were a pleasure to deal with and their enthusiasm ensured our house sold within 6 days!

Aileen · 11 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I have been working with Countrywide Shawlands for 2 years now fully manging my properties. They have been fantastic, in particular I have been very impressed with Sharon's professionalism. I highly recommend them as letting agents.PositiveResponsiveness, Quality, Professionalism, Value

REMMT · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

The customer service and professionalism that Lyndsay provided us was amazing! She really helped us when looking for a flat in Shawlands, she was really friendly and always there to answer any questions that we may have had.PositiveProfessionalism

Sophie · 24 October 2021

Agent replied · 23 October 2024

Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, personal focus and quick responses! Thank you all!

Martin · 22 April 2024

Agent replied · 23 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Alan Ross advised us through our first mortgage application process. He displayed admirable patience and positivity over several lockdown related delays. We would not have been able to buy our first home without his help, can highly recommend

Colin · 11 October 2021

Agent replied · 23 October 2024

Hi Colin, thank you so much for the brilliant 5* review and for the recommendation. I know the team really appreciate your feedback. Best wishes, Graham @ Customer Relations

5/5

Google

Konrad and Megan are an asset to the company. They handle every letting query for repair very professionally with a quick and accurate response. Keep up the good work Guy's.PositiveProfessionalism

Intizar · 24 October 2022

Agent replied · 23 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The service was fantastic from start to finish.Our flat was sold within a week! Had total confidence in the team and would throughly recommend using them.Thanks again,Liz and Douglas.

Douglas · 11 October 2022

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Madeline helped me to find a rental property and made my move to Glasgow a lot easier. She has been on hand to answer my many questions and has been so friendly. I would recommend Countrywide to anyone looking for a smooth home move.

L · 25 October 2019

Agent replied · 23 October 2024

Many thanks Louise for taking the time to leave this brilliant 5* review of our dedicated team. Thank you for the recommendation. Best wishes Lucy.

5/5

Google

On the initial visit I was made aware of general process for the area and the costs. Graeme from Country wide made out a plan of payments for the initial costs to assist in getting things off the ground. My next contact was Susan who has been my main contact up to the sale. Susan offered concise and accurate advice. I had spoken to other Estate Agents and felt I was being told what I wanted to hear, rather than what I needed to know When I put my flat on the market all I looked for was honest advice and I feel I have received this from Countrywide. I have since advised a friend to go with Countrywide.

Conn · 26 October 2014

1/5

Google

I will not be using this company.big disappointment and the customer service is out of order.they take your money and give us third class service.I don't like giving a negative reviews however the treatment they give and lack of communication is shocking .

Kashif · 25 October 2018

Agent replied · 23 October 2024

I am sorry to hear that this was your experience . I would be great to discuss in detail about the concerns you have raised. Please send us an email at review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah

5/5

Google

Great service from Lyndsay. Lost out on a property and she has kept me informed of anymore coming into the market. Thank you so much for all your helpPositiveResponsiveness, Quality, Professionalism, Value

Lynn · 24 October 2021

Agent replied · 23 October 2024

Thank you for the fantastic 5* review. Best wishes, Lucy, Customer Relations.

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