Countrywide Scotland Shawlands Sales reviews in Glasgow City

★★★★★ 1/5

Google

Been dealing with these guys for a few months now with regards to the sale of my house. I'd have thought that everything that they needed would have been brought up at the start of the process. That's far from the case. Each day brings another phone call with a request or new requirement that I feel should have been dealt with on day one. Be sure to take all your annual leave from work so that you are available for them when they call. In my case it's been multiple vague voicemails during my working day asking to call them back with no actual insight into what it is they need from me. And when I do call back I'm put to an answering machine as their office is closed or too busy to take my call. Complain about any process you aren't happy about to them and you are met with literal arguments from them with made up timelines of "clear" messages they have sent. Selling a house should be made simple for sellers. This place makes it nothing but a nightmare.

Robert · 25 June 2024

★★★★★ 5/5

Google

We went with Alan from countrywide for our mortgage advisor. We couldn’t of asked for anyone better, helped us continually and was only an email away. Alan was very patient and explained everything very well. We couldn’t of asked for someone better. Alan made our first home move very easy for us. Would would recommend Alan if looking to buy a house.PositiveQuality

Caitlin · 24 October 2021

★★★★★ 1/5

Google

Awful! Saw a flat I absolutely loved and the only thing making me hesitant about making an offer was that I’d have to deal with Countrywide Shawlands. My experience with them on this one flat was a shambles start to finish. - The agent showing me round the flat just stood on the landing with a clipboard and had no answers to any of my questions, telling me to just check the home report or phone the girls at the office. The reason I was asking the questions is because the answers weren’t in the home report. Not really sure why he was there to be honest, apart from to open the front door as he didn’t point out any of the positive features of the flat or try to sell me it at all. - I had queried whether I would have use of the car park which he stated I would. I later noticed in the home report I wouldn’t have access. Before making my offer I phoned the office to double check and was told I could use the car park, and was then later phoned back and told I couldn’t? - At the viewing there was furniture sitting on the landing and I had asked the agent showing me the flat and also the agent I spoke to in the office whether that belonged to the seller and if it would be removed, to which both responded ‘It should be removed yeah, I think so’. Not very reassuring. It wasn’t until I mentioned that I wouldn’t want to have an offer accepted to find out there would be a neighbours furniture blocking my door that the office agent offered to phone the seller and find out for me. - Deciding I would be silly to miss out on a lovely flat due to some incapable sales agents I made an offer. Yet on the day of closing I received a phone call from the office asking whether I would like to make an offer. I explained I already had and she apologised explaining she was just back her holidays and she hadn’t opened my file yet when she’d phoned. Surely this is basic common sense, to check the file of the person before phoning them? I dealt with three separate sales agents from Countrywide Shawlands and all of them were as useless as each other. I’d recommend some serious training in basic sales and common sense. If you’re thinking of selling your home I would go with someone else because I really think they are hindering your chance of a good sale.

Kristy · 22 April 2024

★★★★★ 5/5

Google

Top class service from initial meeting with estate agent, photographer arranged to come to take photos of my property on the Thursday and house was on the Market on the Monday and sold the following Monday. Let countrywide know my …

Chris · 17 September 2025

★★★★★ 5/5

Google

10/10 experience with Countrywide estate agents in Shawlands. They handled everything from photos, getting my property online very quickly and sold within 8 days of being live and handled everything for our closing date. Would definitely recommend and use again.

KaraBlack100 · 9 September 2025

★★★★★ 5/5

Google

Great experience using Countrywide North Shawlands to sell our flat from initial valuation with Graeme to arranging viewings with Chanice and the team. They made the experience as stress free as it could have been. Thanks!

David · 24 October 2023

★★★★★ 5/5

Google

The team at Countrywide Shawlands were amazing right from the word go. Katie, Ellen, Alice, Stefanie and Graeme were all fantastic with helping us out, kept us updated and supported us through the selling process. Everyone was friendly, professional and overall a pleasure to work with. I would highly recommend Countrywide!PositiveResponsiveness, Quality, Professionalism, Value

Kayleigh · 24 October 2021

★★★★★ 5/5

Google

We received first class service in the sale of our flat. Katie and her team were clear and communicated with us at each stage of the sale. We were in safe hands throughout. I would highly recommend using Countrywide Shawlands and wouldn't hesitate to do so in the future.PositiveResponsiveness, Quality, Professionalism, Value

Murray · 24 October 2021

★★★★★ 5/5

Google

The team at Countrywide worked swiftly to make the sale of our property move as smooth as possible. They kept us up to date and informed of any developments. All the staff are highly approachable and friendly and show a genuine interest in the progress of the viewings etc. They put a lot of effort into their clients interests and are happy to address any queries. Ultimately, the staff help alleviate the stress that can occur when moving house, which makes it a much more enjoyable and exciting experience. Allan Hughes

Allan · 24 October 2023

★★★★★ 5/5

Google

Worked with Beth with regards to getting moved in to our new property, Beth was amazing from the get go, kept us up to date throughout the process. As well as a fantastic professional manner, she was bubbly and personable and answered all queries we had in a down to earth manner. Made the experience enjoyable for us!

Chloe · 25 October 2019

★★★★★ 1/5

Google

Been dealing with these guys for a few months now with regards to the sale of my house. I'd have thought that everything that they needed would have been brought up at the start of the process. That's far from the case. Each day brings …

Robert · 17 April 2025

★★★★★ 5/5

Google

I wanted to rent my apartment for the first time and Sharon savage helped me with that and she is the best letting manager. I will introduce Sharon to my family and friends. She is professional and she is full of positive energy. Thanks Sharon ❤️PositiveResponsiveness, Quality, Professionalism, Value

Anna · 24 October 2021

★★★★★ 5/5

Google

Sold my flat kept me updated can’t go wrong with countrywide

Craig · 17 March 2026

★★★★★ 5/5

Google

I would like to thank Katie and the team and Countrywide Shawlands for a very professional service and the effort they put in to sell my flat. I was constantly kept updated throughout the whole process, which made it that much easier, right up to the successful conclusion of my sale. I can’t recommend them enough!

Cameron · 25 October 2019

★★★★★ 5/5

Google

I just bought my new home with the help of Countrywide. Alan Ross who was dealing with my application and my mortgage couldn't be more helpful and on top of the things. Ive been guided throughout the whole process and That took lots of stress of my shoulders. Can't recommend Alan and the agency enough.

Joanna · 25 October 2019

★★★★★ 5/5

Google

The staff are amazing they so helpful and thoughtful

Rose · 17 March 2026

★★★★★ 5/5

Google

We mainly dealt with Madeline during our relocation to Glasgow and we can't thank her and Countrywide enough for making the transition smooth, easy and uncomplicated. A great agency to deal with, they keep you updated about every aspect of the move and are always there if you have any queries. Would highly recommend.

Hayley · 25 October 2019

★★★★★ 5/5

Google

I am delighted with the service provided by Countrywide in particular Beth Allan shes been very helpful in answering questions and with a quick response. She has reassured my partner Ross concerns and managed to arrange a quick move in date. All in all great service .. Thanks Beth

Emma · 24 October 2020

★★★★★ 5/5

Google

Excellent service 👏 …

Uzma · 17 March 2026

★★★★★ 5/5

Google

The team at Countrywide are just fantastic! Alice, Katie and Chris were amazing in all things needed when selling up! They completely held my hand through the entire process and advised me every step of the way. Their professionalism shone through and it helped that they were all so easy to talk to and we talked a lot! Delighted with the outcome and I will be using them again ;-)PositiveResponsiveness, Quality, Professionalism, Value

Angela · 24 October 2021

★★★★★ 5/5

Google

I had a great experience with Shawlands Countrywide. Maddie made the service very personal and she was such a bubbly, friendly girl to cooperate with. I would highly recommend their services, they were a pleasure to deal with and made my rental application very quick and easy.

Margaret · 25 October 2019

★★★★★ 5/5

Google

The staff, in particular Alice and Katie, were lovely. Very good at regular updates and just generally being accomodating and understanding. Using Countrywide helped us navigate the Scottish buying system with ease! Recommend this branch highly!PositiveResponsiveness, Quality, Professionalism

Barah · 24 October 2021

★★★★★ 5/5

Google

Most considerate, understanding & helpful letting agent that we have been 8n contact with. Beth Allan is a credit to Countrywide Shawlands & has been a pleasure to deal with. If only all were like her. Highly recommend this branch & especially Beth. Thank you!

Scott · 25 October 2019

★★★★★ 5/5

Google

Extremely happy with our recent experience selling our home with Countrywide Shawlands; both Graham & Zoe in particular were a pleasure to deal with…always professional, prompt and providing expert opinion/expertise when required. …

Marcello · 17 April 2025