Trusted Agent profile · Glasgow City

Clyde Property, West End Glasgow City reviews

4.1

★★★★★ Great

423 reviews across 2 platforms

145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT

Clyde Property, West End's office in Glasgow City, at 145 Byres Road, is rated 4.1 out of 5 across 423 reviews on two platforms, including 198 Google reviews rated 4.3.

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4.3 / 5

198

Reviews on Google

This office

Trustpilot logo

225

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

4/5

Google

Emily Cullens in the letting team is extremely professional and helpful. Really pleased with way she has dealt with me and my family. The management team should take a leaf out of her book and pick up the phone rather than send emails all the time. Emily is a very personable girl the management team are good but emails all the time can come across the wrong way. Much prefer a phone call with important news. As I'm sure most would. Apart from that great company keeping us updated on the progress of a difficult situation.

Nick · 26 October 2016

4/5

Google

Over the years we have had many different agents market our properties, unfortunately sooner or later we parted company due to the poor service and lack of legal knowledge of the agent being below average. One really lost faith in agents. However this all changed when Judy Graham at Clyde began to looked after us. She is utterly professional at all times, courteous, completely honest and realistic in her approach when marketing our properties for letting. She has the skill of making one feel relaxed, for what can sometimes be a tense situation. Judy is a breath of fresh air, in a target run business, full of people all trying to copy each other, often having no real interest or depth of understanding between Landlord and Tenant.

Annabelle · 26 October 2016

4/5

Google

I have been with Clyde Property for over 4 years and have recently been assigned a new property manager. Jordan Kirkwood has been highly professional, a pleasure to deal with and has definitely gone the extra mile to try to make sure that everything was resolved to my satisfaction as much as possible. However, the standard of service seems to vary depending on who you speak to. In the past I have found that some of the property managers have been very poor when I have needed their assistance with repairs. Overall, I am very happy with the property and the assistance we are receiving from Jordan Kirkwood, and I plan to extend my tenancy contract. Greta Carmona-Antoñanzas

Greta · 26 October 2016

1/5

Trustpilot

Bad management, no care for furnishings and no proper monitoring of condition of rental property.

I had rented out a furnished flat with Clyde Property in the West End of Glasgow. It was in prime location and was our family home. I informed the letting agent before the rental in 2023 that I would be away for a year due to personal circumstances.During the visit by the agent, I explained the sofa and bed had been purchased from Flexform and was expensive and explained it would need care especially as it was a coloured cream. Clyde failed to convey the information to their regular client and he washed the sofa. It had not been dry cleaned and resulted in the fabric shrinking. Furthermore it was then forced back on to the sofa and the ends of the fabric became torn. It also affected the shape of the sofa.I had a management contract with Clyde and did not receive regular inventory reports. Even after highlighting the issue to them via email they failed to mention it in their inventory report.For 3 months I have chased to get the tenant and Clyde to get the fabric replaced and sent quotations. I did not get anywhere. Many further issues had occurred during the year where Clyde were quick to make decisions without informing myself the landlord. I am now left with a massive repair bill on a sofa. Clyde Property's response at the moment is to make a claim on the deposit and take the client to court. In the meantime they have rented out another flat to him.thanks Clyde Property.

Zia · 13 September 2024

5/5

Google

I sold my flat with Clyde Property in June 2017. Lewis was extremely helpful throughout the whole process and answered any questions I had quickly and professionally. Carol guided me through the sale and gave me sound advice when I was doing the viewings. Overall, I was extremely happy with everyone I dealt with at Clyde Property Byres Road, and most of all, they got me a fantastic price for my property. I could not have asked for more.

James · 26 October 2017

5/5

Google

My husband and I struggled to sell our flat in Falkirk with another estate agent. We decided to speak to Clyde property in Falkirk and see what they would suggest as my brother was letting his property with them. We spoke with Derek, the letting manager and he did a bit of investigation for us to see if the flat would sell or if we would be best to rent and save for a deposit. We agreed to let our flat and the letting side of Clyde in Falkirk have been excellent. Everything has been completed very efficiently and professionally with minimum of hassle. Moreover, we have managed to part exchange our flat and Clyde Falkirk have been appointed as the sales agent. Again they have been excellent to deal with and, as with the letting side, have a 'can do' approach. I would thoroughly recommend Clyde property in Falkirk.

Sooz · 27 October 2015

5/5

Google

Used Clyde Property in Falkirk to rent, sell and buy all in the space of the last 12 months. I can honestly say all the staff were very professional - nothing was a problem to them. During the renting phase (June 14 - June 15) I dealt with Derek Hughes who made the whole process very easy and simple to follow. Having never rented before Derek's guidance and support was very much appreciated. During the selling phase (February 15 - June 15) I dealt with Clark Gillespie who really did make the selling process painless. The house sold very quickly (within 6 days) only to be let down on the day of completion by the buyer. This was obviously very disappointing however the team at Clyde had the property back on the market within hours and the house sold again within a week! Turned out I actually bought the house I was initially renting via Clyde - again a very easy and painless process. Special mention to Lorna Ritchie and Anne Clelland who really provided a fantastic level of support especially when the initial house sale fell through. Overall the team at Clyde Property Falkirk went the 'extra mile' in all aspects and I would have no hesitation in recommending them.

Lynn · 27 October 2015

5/5

Google

We dealt with the Clarkston branch for the sale of our property and received a professional service from start to finish. Mike made himself available to discuss the valuation of our property and to go over the target market and ins and outs of putting our home on the market. He was also very efficient in getting back to us with any additional queries we had. Once our house was on the market we dealt with Kay, who again was very experienced and extremely helpful in advising us on any offers we received and the next stages of the sales process. The MyClyde log-in you receive when you sign up with Clyde Property is a great asset, allowing you to view every action taken throughout the sale process. In addition, we also bought a property through Clyde and again found them very pleasant to deal with. We would certainly recommend this Estate Agent and would use them in the future if we move again.

Stuart · 27 October 2015

5/5

Google

I have been using Clyde Property in Perth for 8 months now. They have supported me in the purchase of property and in letting it out. I have found them exceedingly helpful and professional at all times. Tara Sinclair has been the main person I have dealt with and she is a very dedicated and thorough person. They have kept me informed of any issues which have arisen in the property I let out and dealt with the issues quickly and efficiently. I would highly recommend their services and will continue to use them for the foreseeable future.

L · 27 October 2015

5/5

Google

Dealing with the Clyde team in the Stirling office I have been impressed by their performance and support. I turned to Clyde after my original agent failed to promote my house and, more importantly, communicate any progress at all. Within weeks I had offers and when the first offer fell through Julie and Maggie were very supportive until a successful offer was made when they then helped me find my new property too so I have seen both selling and buying via Clyde. The whole downsizing experience will always be traumatic but Clyde made the whole experience more bearable. So, thanks Louise, Jordan, Liam, Nicole and Rose.

Leona · 27 October 2015

5/5

Trustpilot

Refreshing experience

Having dealt with a lot of Estate Agents it has been a breath of fresh air dealing with Clyde Bearsden in particular Nicola. Very knowledgeable and takes full ownership of the sale, providing timely updates and sees things through to the end.

West · 7 March 2024

5/5

Google

I have been very impressed with the professional and speedy service provided by Clyde Property. Steven Lucas provided us with the confidence that we could achieve our target price and produced excellent marketing material to accompany the sales process. Jennifer Greer was very prompt to add our finalised brochure to the Clyde website and even though it went 'live' late on Friday afternoon I was very pleased to receive a request for a viewing that evening. That proves that buyers are checking their website! Finally, Lisa Reddington sealed the deal by negotiating with prospective buyers to achieve 5 offers on a closing date - all within 10 days of going live! I am very happy to recommend their services and know that they will be my first port of call should I decide to sell in future. thank you!

Michael · 27 October 2014

1/5

Google

The sale of my property - in an affluent, much-sought-after neighbourhood in Glasgow’s West End - turned out to be far more protracted than it should have been. This was almost entirely a result of the agent’s insistence on focusing on what turned out to be a phantom buyer he had encountered in the street rather than go through the established channels of putting the property on the market with a view to attracting interested - and genuine - bidders. The result was that a property which I had been told would be sold within 10 days of being put up for sale will have stood unoccupied for four-and-a-half months between being vacated by a previous tenant and a new owner (not the bidder initially wooed by the agent) moving in. This long interregnum has cost me as a selling owner thousands of pounds in council tax, additional factor’s cost liabilities, and lawyer’s costs for a deal that was ultimately not concluded. In conclusion, I would say that this is an episode where Clyde Property’s selling agents should urgently review their procedures and resolve to sticking to established rules, specifically avoiding off-the-books deals that involve avoiding putting properties on the market in the established manner. In this case, the attractions to the agent in doing so were obvious; the prospect of earning commission money for doing less work. But the result was a non-sale that ended up wasting time and burdening a client with significant additional costs - and leaving Clyde Property with a dissatisfied customer. All in all, a less than satisfactory outcome.

Robert · 25 August 2024

5/5

Trustpilot

The office in Stirling dealt with our…

The office in Stirling dealt with our house sale. During our first conversation with their agent everything to do with the sale (advertising, sale, survey and photo costs) was fully explained.

Dave · 2 March 2026

5/5

Trustpilot

We purchased our forever home and sold…

We purchased our forever home and sold our home via Clyde Property. Nicola was amazing and helped us through the sale and purchase process. We achieved more than we ever thought even thought possible. Thanks again Nicola and your team.

Aimee · 7 March 2024

5/5

Trustpilot

Clyde staff were all extremely pleasant…

Clyde staff were all extremely pleasant and helpful during our contacts with their office. The Clyde agent who showed us around the flat was very friendly and helpful ,.knew the area and generally very informative. Later next day we concluded a most satisfactory transaction.

Michael · 24 October 2025

5/5

Trustpilot

Millie Gibbons is a credit to Clyde!

Millie Gibbons at Clyde was absolutely fantastic! The process of purchasing our home was so fast & she was so responsive & quick with any queries or questions. I couldn’t recommend them more!

Mitchell · 23 January 2026

4/5

Trustpilot

Recently sold my house using Clyde Stirling

Recently sold my house using Clyde Property Stirling.

Miss · 24 July 2026

4/5

Google

I have been dealing with Clyde Property for the last few months now. There were a few hiccups to begin with but these were quickly and efficiently dealt with by Steph Plant at the Glasgow branch. Her helpful manner and reassurance very quickly eased any concerns we had and knowing that any future problems we may encounter will be promptly rectified, leaves me with no hesitation in recommending Clyde Property as a trustworthy letting agent.

Pauline · 27 October 2015

5/5

Trustpilot

David and his team at Clyde Shawlands…

David and his team at Clyde Shawlands matched our energy and determination to get our house on the market and sold quickly. Highly recommend especially if you are willing to put in the effort to get your house ready for sale and flexible with viewings. You get what you put in

Patrick · 15 February 2023

5/5

Trustpilot

Successful outcome

The team at Clyde Property guided us through the whole selling process with the utmost professionalism. Their experience, local knowledge and helpful advice was delivered with a personal touch which greatly reduced the stress levels and led to a swift, successful outcome.

Aileen · 8 October 2025

5/5

Google

Clyde property have been great in helping me find the flat of my dreams. Kept me up to date on all properties of interest followed up after each visit to answer any questions I might have had. Very helpful with excellent communication throughout! Isla K

Darren · 8 September 2025

5/5

Trustpilot

Clyde property are a professional company that make your house sale an easy process

I would not hesitate to recommend Clyde property Stirling : from the initial consultation with Derek and handling the property viewing and sale with Julie and their team , I honestly can’t fault them . They are a very professional friendly team , with excellent communication both with their login portal and on a personal level . Our house sale with Clyde has been an easy process, thank you all very much

Helen · 3 October 2024

5/5

Google

This is the 2nd time I have used Clyde property and once again am delighted with the result (sold in under 2 weeks). Everyone has been extremely helpful, friendly and professional. I was provided with regular updates via the easy to use portal which meant I was aware of the progress of my sale. I wouldn't hesitate to recommend Clyde Property Westend. A big thank you to all involved.

Penny · 10 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Clyde Property, West End's Google reviews

Questions about Clyde Property, West End Glasgow City

How many reviews does Clyde Property, West End Glasgow City have?

Clyde Property, West End's Glasgow City office has 423 reviews across two platforms: 198 on Google, 225 on Trustpilot (across the whole business).

What is Clyde Property, West End Glasgow City's rating?

Clyde Property, West End Glasgow City is rated 4.1 out of 5 across all 423 reviews, and 4.3 out of 5 on Google from 198 reviews.

Where is Clyde Property, West End's Glasgow City office?

Clyde Property, West End Glasgow City, 145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT.

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