Trusted Agent profile · Glasgow City
★★★★★
435 reviews across 2 platforms
145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT
Clyde Property, West End's office in Glasgow City, at 145 Byres Road, is rated 4.1 out of 5 across 435 reviews on two platforms, including 208 Google reviews rated 4.3.
Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
5/5
TrustpilotHouse renting
My experience with renting a house through Clyde Property in Bothwell branch has been fantastic and I fully recommend to use them! Time responses for issues or queries was so quick and efficient. I want to thank Jennifer who has just been amazing.
5/5
GoogleMy family have just sold a property through Clyde. We found them professional and responsive throughout, from initially signing with them to our missives being concluded. Our negotiator, Tracey Bailey went over and above to ensure we were kept in the loop and communication was excellent! I wouldn't hesitate to recommend Clyde property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been dealing with Clyde West End for years and without exception the service has been excellent. In particular Judy Graham has been exceptional, always there when needed and is a credit to the business.
5/5
GoogleBrilliant service all round - from valuation through to managing negotiations. Went over and above - very happy. In spite not having a presence in our area - they worked hard to understand the market and adapted to suit. App is a little clunky, but overall great! I
5/5
TrustpilotNicola and the team were very helpful…
Nicola and the team were very helpful throughout and kept us at ease throughout the process, even when we had a setback everything was done fast and professional. Highly recommend!
1/5
TrustpilotKeep well away take over a month to…
Update::::Challenged them still had to pay for cleaning even though had video of flat on last day, but got money back they kept for a broken door that was there when I took flat. Challenge them at end of tenancy as vile company to deal with or even better look elsewhere!!!Keep well away take over a month to return your deposit and try to take money for damage that was there before you take over also make up a figure for cleaning flat. Apparently I had dusty light shades and a dirty drawer on washing machine and this cost £179 to get cleaned. Now going to have to go through lawyers or god knows what to get money back
5/5
TrustpilotFantastic service
Clyde Property were fantastic to deal with, they kept me updated with the viewings and any interest. Everyone I spoke to was helpful and pleasant. Clyde also created a great video and pictures which showed off my flat really well. This led to lots of viewings and a quick sale. I found the online portal extremely helpful as well. I would happily use Clyde Property again and would recommend to others.
1/5
TrustpilotToo intrusive inspections and unprofessional inspector. Best avoided.
I rented a flat from Clyde Property for over 10 years and in that time, had intrusive flat inspections every 8 weeks which involved them looking into fridges, ovens, etc and taking photos of everything, even including inside radiators. These inspections were only meant to last 10 minutes however some were around 20 minutes. Ridiculously over the top and was nothing short of harrassment. We had one incident where we received a housekeeping letter. At a later inspection, the flat inspector irrelevantly told a workman something which i'm pretty certain was a breach of confidentiality and gdpr. I reported it to Clyde who went into hiding and did everything they could to avoid replying. They had to be chased up numerous times before I eventually got a reply gaslighting me and trying to normalise what happened. The only plus was, the staff in the office were usually very nice and helpful, and repairs were dealt with efficiently. However, that aside, where avoidable, I'd not rent from Clyde again, mainly because of their ridiculous inspections.
5/5
TrustpilotSix stars
First class from everyone at Clyde; the team helped us all along the way as we navigated a complex chain to a successful close. It wouldn't have happened without Clyde :)
5/5
TrustpilotSold my house with Clyde in 5 days
Sold my house with Clyde in 5 days! Would use again and recommend to anyone selling their house.
5/5
TrustpilotSeamless selling experience
I started conversations with Clyde at the start of February and got everything booked in to go to market at the end of February. My flat was only on the market a week and went to closing date. The efficiency and guidance from Clyde has been so impressive - the team really know their market. Comparing it to other selling experiences, I have really appreciated how seamless this one has been, with very little stress!
5/5
GoogleI recently used Clyde Property (Byres Road branch) for a sale. Was very impressed by Lewis and all the assistance and expertise he provided to me. He was excellent and I am a very happy customer. Thanks Lewis and the Clyde Property team 👍PositiveQuality, Value
5/5
TrustpilotClarkston Team
From the moment I entered the Clarkston office I knew I was going to be looked after, my initial discussion with Marie Baines had convinced me I had come to the right people.
5/5
GoogleWe put our property up for sale with Clyde Property a few weeks before Christmas and had an offer by 10 January. They took care of everything advertisement, viewings and closing. They kept us informed regularly and were pro-active in looking after us and potential buyers. We were surprised by how many viewings our house had especially given the time of year and at all stages Clyde were as good as their word. Would have no hesitation in recommending them whatsoever! Thanks for all your hard work. What a great team!
5/5
GoogleServices from Clyde were very reliable. The support from the entire team, especially from Rachel and Jack, was really helpful to make the process of selling a property smoothly.
5/5
TrustpilotOne team with Customer focus at the heart of it.
The transparency from the Clyde property team was 1st class. A property chain can result in a lot of concern but the team on Clyde mitigate this by being open and honest and keeping communications real time. The team in Bearsden do operate as one team which is great from a customer perspective as updates and responses to questions were quickly and efficiently handled no matter who you spoke to from the Clyde team.
5/5
TrustpilotThanks, Rachel and Jack!
Services from Clyde were very reliable. The support from the entire team, especially from Rachel and Jack, was really helpful to make the process of selling a property smoothly.
5/5
GoogleRachel and Lewis gave excellent advice and were in hand for queries throughout. What really made the sale of my flat special was the photographs, video and drone footage. Even I was amazed at the visual presentation for my property. It got a lot of interest and in the end, a great price.
5/5
GoogleIncredible selling experience with Rachel and Jack at Clyde Property West End. Not only was my mind put at ease immediately, but I was taken step by step through the entire process and updated whenever there was a development. My property sold much faster than I'd anticipated and I have no doubt it was down to their professionalism and personal touch.
5/5
GoogleClyde were extremely professional in every way. From meeting Lewis the valuer / manager, who put my mind at ease that the property was in capable hands, to Fraser and Rachel who I dealt with throughout the viewing and subsequent sale. They were knowledgeable and attentive at all times. I can highly recommend to anyone selling their property in the area.
1/5
GoogleNot open at 17.15. Came to hand in some keys and was told they were open to 18.00 today. Clearly not.
5/5
TrustpilotFrom very beginning to end of the…
From very beginning to end of the process (which took some time), the service from everyone was exceptional. Would highly recommend every time.
5/5
TrustpilotHighly recommended for a professional and proactive service
Clyde were so professional and efficient in all aspects of my property purchase and sale. Staff were helpful and proactive in following up with viewers and keeping us updated on progress. Their online video and photos really captured interest and ensured that we had lots of viewers in the 2 weeks our property was on the market for.
5/5
GoogleI recently sold my flat through Clyde Property Byers Road branch and the service I received from Kirsten an Nicki was absolutely first class, very professional and helpful at all stages of the sakes process. I highly recommend this company for both letting and home sales.PositiveResponsiveness, Quality, Professionalism, Value
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