Trusted Agent profile · Glasgow City
★★★★★
444 reviews across 2 platforms
145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT
Clyde Property, West End's office in Glasgow City, at 145 Byres Road, is rated 4.1 out of 5 across 444 reviews on two platforms, including 208 Google reviews rated 4.3.
Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
5/5
GoogleHave been working with Clyde Property for a number of years both when buying a property and lately as a landlord and found all the staff to be very helpful and efficient, particularly Rose. They sort problems, get repairs sorted and their online systems are also very helpful. I would recommend them highly.
5/5
GoogleFrom the first contact with Clyde Property West End, until the last, the entire team have been nothing short of fantastic. Each and every member of staff I communicated with were first class, really helpful, with nothing ever found to be too much trouble, it was clear that they adopted a "one team" approach, all aimed at achieving the best outcome possible. The valuer, the viewing agents, the sales negotiators, the staff who answered the phones and sent out the home reports and the client relationship manager were all absolutely first class. If you are in the position of selling in the west end and buying in the west end at the same time as i was (initially), you need to go with Clyde Property where you will get access to the services of the client relationship manager Tracey Bailey, who you will find both impressive and invaluable. Tracey will do all she can to help you offer at the right level using her forensic knowledge of the local market; she will make calls on your behalf, review home reports for you and carry out research, but perhaps more importantly, she will be honest and tell you if something is not a good idea or is not achievable. She will then wholeheartedly support you, (as she did with me), in achieving something that is.. and I can assure you I am all the better for it! Selling a house and buying a house, particularly in the west end is stressful owing to that particular market, so anything that eases the pressure is always a bonus so I was delighted to have Clyde Property in my corner during this time. They are amazing.
5/5
GoogleFrom the first contact with Clyde Property West End, until the last, the entire team have been nothing short of fantastic. Each and every member of staff I communicated with were first class, really helpful, with nothing ever found to be too much trouble, it was clear that they adopted a "one team" approach, all aimed at achieving the best outcome possible. The valuer, the viewing agents, the sales negotiators, the staff who answered the phones and sent out the home reports and the client relationship manager were all absolutely first class. If you are in the position of selling in the west end and buying in the west end at the same time as i was (initially), you need to go with Clyde Property where you will get access to the services of the client relationship manager Tracey Bailey, who you will find both impressive and invaluable. Tracey will do all she can to help you offer at the right level using her forensic knowledge of the local market; she will make calls on your behalf, review home reports for you and carry out research, but perhaps more importantly, she will be honest and tell you if something is not a good idea or is not achievable. She will then wholeheartedly support you, (as she did with me), in achieving something that is.. and I can assure you I am all the better for it! Selling a house and buying a house, particularly in the west end is stressful owing to that particular market, so anything that eases the pressure is always a bonus so I was delighted to have Clyde Property in my corner during this time. They are amazing.
5/5
TrustpilotJudy was so lovely and supporting…
Judy was so lovely and supporting throughout the whole letting process. Thanks again!
1/5
TrustpilotThe reason for this review we just need a full refund
The reason for this review, please pay attention so that you don’t land yourself in this position, that we in right now, my baby father rented an inconvenience cube apartments which he has not even taken yet & also not signed an agreement to accommodate the apartment It's like a box flat kitchen, it's very tiny like a cartonbox, for £575 that’s separatesClyde property refuse to pay him all is full refund as it's right stated that they have sent the 575 to the property owner where is the justification they have not provided him. that policy stated that the property owner will be given the rent and thats criminal that’s not gonna be acceptable if we don’t receive all our money deposit £1150.00 & rent is 575 this situation: can land, in a court of law 🧏
5/5
TrustpilotClyde North Lanarkshire / Motherwell…
Clyde North Lanarkshire / Motherwell branch offered a 5 star service from the get go and I am glad I came across them. Our lettings negotiator Francis was very professional and reassuring in that as we search with Clyde, we are sure to find the perfect place to rent.
1/5
TrustpilotI had a very mixed experience at Clyde…
I had a very mixed experience at Clyde properties in Helensburgh who were marketing my house. Initially very positive good internal photographs, excellent video and a nice display window in the high street. The general staff are all very helpful and pleasant, kept me up to date with all that was happening they also did some of the viewing. I had an early offer but rejected it. Several weeks later this same person wanted a second viewing, we discussed the initial offer and what if they re-submitted their offer. I said I would let Clyde properties know.I was informed by Clyde that this person was a cash buyer and the person buying their house was a cash buyer and the sale would go through quickly without any problems. At the outset I had stated that I do not want to get involved with a chain sale. As it turns out that is exactly where I ended up, no cash buyers and in a chain sale.I tried for a week to contact the female who manages that branch; leaving several messages; they didn’t call back. When I eventually got hold of her, I was accused of doing a deal behind Clyde’s back and that this manager never stated that the buyer had sold and it was a cash sale. I pointed out that I record all my phone calls and have evidence to prove her wrong. From that point on Clyde’s attitude changed completely, no communication, my property was removed from their web-site and office window even though it was under offer with no missives signed. I also heard nothing regarding property rental I was looking for; it was as if I didn’t exist.Clyde property Helensburgh has an extremely childish, immature but above all an unprofessional attitude which is damaging the brand; and all because of one person. This person is the weak link in what seems to be a very robust chain.I would liked to have given five stars, but for the sake of one person I struggle to give it one.
5/5
TrustpilotA very professional service from Clyde Property
A very professional service from of the team at Clyde Property. From initial valuation to all the staff In the office . The online customer page is very helpful with all information available at any time .
5/5
TrustpilotExceptional market knowledge
Exceptional market knowledge. Clark Gillespie's expertise of the Falkirk market, including market trends was evident from our first meeting.
1/5
TrustpilotValued my property at low value
Valued my property at low value. Discussed property value with allied Surveyors who came up with same value. Did ask alan from Clyde properties if he valued the property for tax reasons and he said yes. DONT USE value properties way less than what they are worth and hound you to sell
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Clyde property would highly recommend. Thoroughly professional and guided us through the selling process keeping us informed at every stage
1/5
TrustpilotVery poor attitude to selling property…
Called up regards a house in Anniesland with the price highlighted at 325K on the website, we were looking for the home report as part of our due diligence prior to a viewing. The very cheeky and unhelpful lady highlighted the price at 375k and said they were looking for 10-20% above the asking price, then asked if we could afford it, repeatedly asking the same question over and over again.Staff attitude is at best very poor, would I recommend this company, in a nutshell not even if they were the only company left in the world would I recommend or use them, with that attitude we took our business for buying and the selling of our current home elsewhere.
5/5
TrustpilotMuch more than standard service
Being an absent house seller ,the staff at the Bearsden branch of Clyde property were extremely helpful in making sure that the sale of our property went through very smoothly and a buyer was found very quickly and the whole process made progress in a very efficient manner.Gavin and Nicola gave great service and went the extra mile to help
5/5
TrustpilotReliable, knowledgable, friendly, and capable sales team
I cannot praise Seona, Alison and their sales team at Clyde property Helensburgh enough.They were proactive in marketing my property, constantly updating me as to feedback from viewers and advising me regarding offers received.The team's after sales help was invaluable also.Their expertise and professional approach made a potentially very stressful experience as bearable as possible.I would definitely recommend them.
5/5
GoogleVery friendly and helpful staff are assisting us on our journey buying a house in Scotland. As we are unfamiliar with the system (we're in Yorkshire) they are patiently explaining everything to us as we progress through the purchase. Very pleased with their service and highly recommend.
1/5
TrustpilotDisgraceful
Disgraceful, exploitative, shameless, greedy, unhelpful, rude - other than that I’m sure Clyde Property are great. After leaving us without heating for 10 months, refusing to make necessary repairs, and just generally being an unhelpful and shoddy organisation whose only function is to facilitate the movement of workers’ wages to parasitic landlords, they topped off this excellent service by falsely claiming that we ‘tampered’ with the boiler, and as such deducted £700 (plus more) from our deposit. The fact that we have never once touched the boiler is obviously immaterial. Google ‘Clyde Property reviews’ and ‘Living Rent Clyde Property’ if you need more information on this dire letting agents, including how they helped a landlord to raise a young family’s rent by 30% while refusing to fix the damp and sewage issues in their property.
5/5
TrustpilotA great experience from Clyde Property in Helensburgh
Clyde Property did a fantastic job of marketing and negotiating an offer for my property in Helensburgh.
1/5
TrustpilotMy son was informed by clyde properties…
My son was informed by clyde properties his flat he lived in for 4 years was being sold and he had to move out, We have just found out it is now back up for rent with an increase of £100 per month the letting agent is clyde propertys this is the thanks you get for being a good tenant and is against the law I will be taking this further absolutely scum of the earth
5/5
TrustpilotSeller)
Seller)Our experience from initial meeting then valuation to sale within 3 days was done in a professional and courteous mannerThey arranged for the Home Report & the photographer who took the most amazing videoContact with potential buyers was kept up on a daily basis.I would not hesitate to recommend Clyde Property Helensburgh.
5/5
TrustpilotFantastic experience from Gavin and the…
Fantastic experience from Gavin and the team. Thanks all.
4/5
TrustpilotFirst Time Buyer
I had been looking for a flat as a first time buyer for months, and Clyde Properties provided me and my flatmate with a perfect property with swift communication.
5/5
TrustpilotManaging our house sale- brilliant from start to finish
We are in the closing stages of completing on our house sale which was organised by Clyde. I am so pleased with the service we were offered by Clyde from first meeting, marketing, keeping potential buyers informed, guidance on going to a closing date and managing the offers. Had the pleasure of working with Jenna, Tara, Derek, Fiona and Caroline. The my Clyde platform was also brilliant for staying informed. Would recommend Clyde to anyone selling their house!
5/5
TrustpilotA professional team with a personal…
A professional team with a personal touch. I would highly recommend this company. I sold my property through the Falkirk branch and I found the whole process seamless. The staff called or emailed me with regular updates. They put me at ease. I was delighted when my property was sold.
5/5
GoogleVery approachable, friendly staff. Went out of their way to arrange a viewing form me and kept me informed of the progress of my offer. I'm pleased to say I've had my offer accepted and will recommend Clyde to friends and family.
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