Trusted Agent profile · Gillingham, Kent

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Mann Gillingham reviews

4.6

★★★★★ Excellent

104 reviews across 1 platform

88 High Street, Gillingham, Kent, ME7 1AX

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Mann's office in Gillingham, Kent, at 88 High Street, is rated 4.6 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.6.

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4.6 / 5

104

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gillingham office, from every platform, shown as written. First names only.

5/5

Google

Great service from the branch manager Ria

Chloe · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for the positive review! We are thrilled to hear that Ria was able to provide you with excellent service. We will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Billy and Matt helped me with letting out my first property and they made the experience very smooth and stress free. They always kept me up to date with what was happening with viewings and potential tenants. Even though I decided to let my property at probably the worst time of year (Christmas) they were very reassuring and were able to find me very suitable tenants. Thank you so much.

Blessing · 2 March 2023

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Billy and Matt helped me with letting out my first property and they made the experience very smooth and stress free. They always kept me up to date with what was happening with viewings and potential tenants. Even though I decided to let my property at probably the worst time of year (Christmas) they were very reassuring and were able to find me very suitable tenants. Thank you so much.

Blessing · 28 February 2023

Agent replied · 27 August 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely brilliant!! I couldn't have wished for anyone better in handling the sale of my property. Amanda and Richard and the team were amazing! I can definitely recommend them wholeheartedly!!PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2020

Agent replied

Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations

5/5

Google

Suzanne and the team was very helpful with our move especially dealing with our difficult solicitors.PositiveResponsiveness

Paul · 25 August 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing experience, Ria listens to her clients and priorities what clients ask for. Would highly recommend.

Kay · 13 March 2026

5/5

Google

Great service from Mann Estate in Gillingham, they were very efficient and professional during the entire process. Their communication with us was excellent and they responded to any requests we made as a first buyers. I would definitely recommend them if you want to buy house making it as stress free as possible. Thank you

Viktoria · 2 February 2025

1/5

Google

Just called them enquiring about a property advertised. They came across so passive aggressive and condescending. Really shocked and disappointed. Never heard nothing like it. Completely unprofessional. Clearly they are not here to sell properties

OnomeTv · 26 May 2024

Agent replied · 24 August 2024

OnomeTv please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

1/5

Google

Just called them enquiring about a property advertised. They came across so passive aggressive and condescending. Really shocked and disappointed. Never heard nothing like it. Completely unprofessional. Clearly they are not here to sell properties

Onome · 25 May 2024

Agent replied · 22 October 2024

OnomeTv please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

Very pleased to recommend Mann Estate Agents. Found them very efficient in dealing with the marketing and sale of my late father's property. Even though I was not living in the local area at this time I was kept informed throughout the process at every stage via text, email and telephone. I was very pleased with the services provided by both Mann and Countywide Conveyancing Services.

Connie · 31 July 2019

Agent replied · 30 July 2023

Dear Corrie, Thank you for taking the time to leave this wonderful 5 star review. The branch team strive to deliver the straightforward, personal and passionate service to each and every customers and it is great that you were able to take advantage of this throughout your sale. I will pass on your kind comments. Kind Regards, Sarah

5/5

Google

I am so pleased with the service recieved from Mann Gillingham office. Very professional and helpful throughout our journey of purchasing our home. I highly recommend this team and I am happy that we chosed you. Exceptional service and well done Mann Gillingham team. Much appreciated for your support. Danielle and Quinton

Diarmid · 22 September 2024

1/5

Google

My daughter just went to view the house with them in Rainham. Wasted 30 minutes journey because the agent had the wrong keys… they clearly aren't interested in selling or providing the quality service they like to advertise . Shocking !

Edward · 2 March 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommended MANN Gillingham enough! It's rare these days that you find an estate agent who provides the level of service that Richard and Amanda have. These guys were a joy to deal with for our purchase from start to finish nothing was too much trouble. I would recommend them in a heartbeat.

Jeanne · 30 July 2020

Agent replied · 30 July 2023

Many thanks for the 5* review and recommendation, I will of course ensure your kind words are passed on to our dedicated team. Best wishes, Lucy

5/5

Google

Mann in Gillingham are very caring and professional. Nothing is too much trouble and their respect and communication is perfect. Thank you for all of your hard work and great communication to help with the fast and smooth sale of my house. JenPositiveResponsiveness, Quality, Professionalism, Value

Ja · 25 August 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Me and my husband recently bought a lovely house though Mann gillingham Kent , Jack and Richard help us a lot with theirs professional, this is a very friendly, helpful estate agent, if you come to buy a house or apply for morgage, Richard and Jack definitely will help you very much.

Ting · 31 July 2017

Agent replied · 30 July 2023

Hi Ting, Congratulations on the purchase of your property! The Mann Countrywide team in Gillingham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will share you wonderful review with Jack, Richard and the entire team at the branch. Many thanks!

5/5

Google

Me and my husband recently bought a lovely house though Mann gillingham Kent , Jack and Richard help us a lot with theirs professional, this is a very friendly, helpful estate agent, if you come to buy a house or apply for morgage, Richard and Jack definitely will help you very much.

Eva · 28 June 2017

Agent replied

Hi Ting, Congratulations on the purchase of your property! The Mann Countrywide team in Gillingham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will share you wonderful review with Jack, Richard and the entire team at the branch. Many thanks!

5/5

Google

Denice and Richard are Brilliant, and Maria lovely, thanks to them we sold in March 2020, they are great at negotiating, very responsive and helped us chase solicitors and get things done!PositiveResponsiveness, Quality, Professionalism, Value

Ciaran · 25 August 2021

Agent replied · 30 July 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Denice and Richard are Brilliant, and Maria lovely, thanks to them we sold in March 2020, they are great at negotiating, very responsive and helped us chase solicitors and get things done!

Ciaran · 5 February 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful. Always there to answer any questions I had and very professional. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Steveharris666 · 25 August 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. The whole process from valuation to completion was handled efficiently, by a team of helpful friendly staff. Definitely recommend.

L · 20 March 2021

Agent replied · 30 July 2023

Thank you for your brilliant 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Disappointed that the voicemail is not clear. Unable to understand the last part/surname of the person to email.

Sheila · 24 April 2020

Agent replied

Hi Shelia, I am sorry that you found the voicemail unclear. Our website does offer instant webchat where our support team may be able to assist if your local office is not open at the moment. Stay safe! Scott @ Customer Relations

1/5

Google

Very rude and unprofessional behaviour. I don't recommendNegativeResponsiveness, Professionalism

Bright · 25 August 2021

Agent replied

Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

Maria and Richard are a great, friendly team. I sold my house in upper Gillingham, the process was stress free and the service was very efficient. I would definitely recommend to anyone looking to sell :)

Jess · 31 July 2017

5/5

Google

Rating only, no written review.

Johnson · 23 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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