Trusted Agent profile · Gillingham, Kent
Verified
★★★★★
114 reviews across 1 platform
88 High Street, Gillingham, Kent, ME7 1AX
Part of Mann, see every office.
Mann's office in Gillingham, Kent, at 88 High Street, is rated 4.6 out of 5 across 114 reviews on 1 platform, including 114 Google reviews rated 4.6.
Every review we hold for the Gillingham office, from every platform, shown as written. First names only.
5/5
GoogleWhat a great experience, fantastic service at every stage of the process; prompt, effective assistance and guidance. We were surprised and delighted at the speed the sale was carried out from initial viewings through offers and acceptance to contract exchange and completion in only 23 days and at a price 10% over the asking price. Outstanding service from Ria Strugnell and Lewis Keenan. No hesitation in highly recommending the Mann Gillingham Branch - EXCELLENT.
5/5
GoogleDemi has been super helpful on my search for my new home! Honestly, very diligent in his approach and very personable. Thank you for all your help sir!
5/5
GoogleExcellent customer service from Ria and the team 🙏🏻 …
5/5
GoogleMy recent experience with Mann has been great. Tom has helped with the start of my journey, as I look to find my next home. He has been extremely helpful, friendly and above all - proactive. He has helped start the process in a positive and knowledgeable manner. I would highly recommend.
4/5
GoogleWe are absolutely delighted with the service we received from Mann, I and my husband got a property from them and it was super smooth and doesn't take more than 7weeks. Highly recommend. Thanks to all the team in Mann Estate Agent.
Thank you so much for your kind words! Our team at Mann Estate Agent is dedicated to providing exceptional service and we are thrilled to hear that you had a smooth experience in obtaining your new property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleIt was a good experience and the support was there and it feels very natural and very professional with a high standard and a good quality of service throughout this process. They are the best for me. Thank you
5/5
GoogleHave just listed my House with Ria at Mann Gillingham, and they sold it within 2 weeks at a tough time in the market to sell! The whole team at Mann was approachable, kind, and supportive. Before showing my house to potential buyers, Angel …
Thank you so much for taking the time to share your positive experience with Ria, Angel, and Demi at Mann Gillingham! We are thrilled to hear that our team was able to sell your house quickly and provide exceptional service every step of … More
5/5
GoogleWe are In the process of purchasing a home through Mann Gillingham. The team have been very helpful and professional when dealing with viewings, our queries and home offers. We truly hope our purchase goes through smoothly.
5/5
GoogleMann & Co Gillingham branch have been great so far. I was anxious about selling my house but they have made me feel comfortable and confident in looking after me and my home. They had done lots of research in to my selling potential before they came to do my valuation. This put me at ease that they would be the right choice of estate agent for my house move.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are half way through the process of buying our very first home, we approached a number of estate agents, but ria at mann gillingham was by far the most welcoming! We booked to view our first house with ria and fell in love with it, ria was so professional and then talked us through the process of putting an offer in on the property. Explaining each step of the way. Ria has gone above and beyond every step of the way, calming my nerves and worries keeping me updated knowing how much of a crazy nervous lady iv been and not once has she complained about the ton of calls iv already made to her ( so sorry lol) this is a whole new process for both me and my hubby, so thankyou ria you have been our absolute superstar 💖 Reece also has been a Brilliant help in sourcing our mortgage for us, helping us go through all the paperwork as I just didn't have a clue so thankyou too reece. Mann at gillingham thankyou for everything you have done for us so far 😍 Lisa and Ross
Hi Lisa, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ria and Reece have made your first home-buying experience so positive and stress-free. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleI would 100% recommend Mann in Gillingham. I sold my property with them after contacting many other local agents, and decided to choose Ria. I couldn't thank her enough for being so informative and helpful through the entire process.
Thank you for the glowing review! We are so happy to hear that Ria provided you with a positive experience while selling your property. We strive to provide excellent service and are glad it was reflected in your experience with us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service and would definitely use again. I'm very big on being kept updated as well as being able to contact them. The phone was always answered within moments and if the person I wanted wasn't available, they would call back in a very reasonable time frame. The same with emails, they where always repsonded to very quickly. I experienced very different when trying to buy from other estate agents and having to leave a message with a main switch board and always having to chase. Mann was the complete opposite and played a big role in why we purchased our property and not one from another estate agent. We had no issues throughout the process. Eva, Richard and Darren where all very helpful and polite each time we spoke and it was nice to he able to have a laugh with them aswell. We went from offer accepted to completion within 9 weeks and Manns efficiency played a major role in that including answering the phone on a bank holiday which again, others we tried to contact didn't. Or ever called back Fryer leaving a message. Thank you team Mann Gillingham.
Hi Shaunagh, thank you for sharing your positive experience with us! We're thrilled to hear that Eva, Richard, and Darren provided you with great service and made the process smooth and efficient. Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently sold my property through Mann & Country Estate Agents in Gillingham and couldn’t be happier with the service I received. From the very first valuation to completion, the whole team was professional, proactive, and always …
Thank you for choosing Mann & Country Estate Agents to sell your property! We are thrilled to hear that you had a positive experience with our team and appreciate your kind words about our services. We are committed to providing excellent … More
5/5
GoogleHad an enjoyable experience as a first time buyer with Mann in Gillingham. I was very anxious about the whole process but they assisted me all the way. The whole team were pleasant and helpful. I would definitely recommend!
"Thank you so much for choosing Mann in Gillingham for your first home purchase! We're thrilled to hear that our team was able to calm your nerves and assist you every step of the way. We truly value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI received an excellent service from Ria, Tom and Angel, sold my house within 1 week and made the whole process simple and hassle free. Thank you.
1/5
GoogleDo not touch this company! On false advertising relating to the 'service promise' and verbal sales pitch we stupidly signed the contract to sell a property. For minimum service we spent over £6000, which worked out extremely overinflated and extortionate. Despite an appeal, we have been offered £50 goodwill!! The 'investigation' is internal and all we were told is we signed the contract and that DOES NOT include any service. We would have not signed the contract if it had not been for the promised service! They have replaced the rip-off double glazing companies with how they conduct their business!!
Hello Wenona, I am sorry to read that you have opted to leave such comments against our local team after having completed our internal complaint process and not receiving the outcome you had hoped. Regarding the agreement you signed, I note this was sent to you via e-mail to read and review prior to you electrically signing. Within the agreement it clearly explains that the commission fee is charged solely for the introduction of a buyer who goes on to purchase the property from you, and what that amount would be. As explained within our separate correspondence, should you remain unhappy your next port of call is to raise your concerns to The Property Ombudsman who will be able to undertake a third review of your concerns. - Kind Regards, Scott @ Customer Care.
5/5
GoogleA great team, good at service and communication. Unfortunately, we didn’t get the house we wanted; however, their effort was much appreciated. They were helpful and supportive.
Thank you for your kind words! We are glad to hear that our team provided excellent service and communication throughout the process. Although you didn't get the house you wanted, your appreciation for our efforts means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI called into gillingham branch recently to enquire about a property. I was met by Ria who was extremely helpful and answered all of my questions and queries she was very knowledgeable and very professional
Thank you for the positive feedback! We're thrilled to hear that Ria was able to provide you with excellent service and help answer all of your questions. We pride ourselves on our knowledgeable and professional team and we're happy that she could assist you. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat team over at Mann Gillingham, Angel and Ria have both been very helpful in my property journey. Thank you :)
Thank you so much for your kind words and support! We are thrilled to have been a part of your property journey and look forward to continuing to assist you in any way we can. Our team at Mann Gillingham is dedicated to providing top-notch service to all our clients. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a fantastic experience with Mann estate agents from start to finish. The team were extremely professional, approachable, and proactive throughout the whole process. Communication was excellent, we were kept updated at every stage …
Thank you for choosing Mann estate agents, Erin and Bec! We are honored to have provided you with a fantastic experience. It's our pleasure to make the home buying/selling process easy and enjoyable for our clients. We appreciate your … More
5/5
GoogleThe young and beautiful lady told time to explain the importance stuff I needed to know to my understanding and was so patient with me and my husband. I recommend her services. Thanks
Thank you for the kind words! We take pride in providing excellent and patient service to all our customers. It was a pleasure helping you and your husband and we're happy to know that you would recommend us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI would like to express my sincere appreciation for Angel and the outstanding support she provided while helping me search for a property. Thank you, Angel
5/5
GoogleWe have recently gone through the Iamsold route of purchasing through Mann. It was very simple and the whole team looked after us throughout. The fee structure is explained before any bids are made and we will return again in future.
Thank you so much for choosing to purchase through Iamsold and for taking the time to leave us such a positive review! We are ecstatic to hear that our team gave you excellent service and that you plan on using our services again in the future. Your satisfaction means everything to us! Kind regards, Lucy, Customer Relations.
5/5
GoogleWent into Gillingham office recently, my queries were answered quickly and efficiently, brilliant service
Thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience at our Gillingham office. Our team always strives to provide efficient and exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
