Every review we hold for the Gidea Park office, from every platform, shown as written. First names only.
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5/5
GoogleThe letting process was smooth and hassle free! π A big thanks to Mr. Charlie and the entire team for helping me with the entire process. β¦
Vasudev Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Vasudev
Thanks for your feedback. I was pleased to read that you found our process smooth and hassle free. I know our local lettings team especially Charlie will be very grateful for your kind words.
Steven Bond Managing Director
Residential Lettings
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5/5
GoogleIβm really glad with there service to help me buy the property I had little bit difficulties to get touch with vendor they live abroad but I never felt that because of Beresford they help me with every single steps any way finally I got the property on my hand thanks again beresfords specially peterπππ β¦
Shai Β· 30 September 2022
Agent replied Β· 28 May 2023
Hi Shai,
Thank you for taking the time to post your 5 star review and positive comments for Peter and the team at our office in Gidea Park. With many years of experience, your purchase would have been in very safe hands. The team work really hard to ensure a sale goes through and are best placed to deal with any issues that may arise along the way. Many thanks for sharing your thoughts, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
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4/5
GoogleI would fully recommend Beresfords Estate Agents for selling your home. They were professional throughout and responsive, resulting in a prompt sale and smooth completion. Having previously tried to sell our house through an on-line agent only, I would strongly recommend the high street estate agency as the best option if you want to be successful in selling your house/flat.PositiveResponsiveness, Professionalism
Julia Β· 25 August 2021
Agent replied Β· 28 May 2023
Hi Julie,
Many thanks for the 4 star award and positive comments for our experienced team at Gidea Park. The team are dedicated to providing the best possible customer service and your sale, once tied up, would have been in very safe hands. It is pleasing to hear you found them to be professional and responsive at all times and thank you for sharing your experience. We very much appreciate your recommendation and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
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5/5
GoogleHave been delighted with the services of Beresford's Gidea Park branch. The whole process has run smoothly and the communication from Carly, Rob and Holly had been great. I would highly recommend them
The viewings were run professionally and smoothly and we sold much faster than we had expected.
Thank you so much.
Kerrie Β· 2 July 2022
Agent replied Β· 28 May 2023
Hi Kerrie,
Many thanks for taking the time to post your 5 star award for our team at Gidea Park, and in particular Rob, Carly and Holly. The team all work hard to ensure the process is as stress-free as possible, keeping all parties updated throughout the transaction. With our large network of offices, we are able to give any property maximum exposure, achieving the best possible asking price. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
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5/5
GoogleMe and my partner have gotten our first place together and, Sharon C from Befesfords has been exceptionally fantastic, she has made this process be less stressful. Really couldn't thank her enough. Once again Sharon C thanks so much!PositiveResponsiveness, Quality, Professionalism, Value
Sam Β· 25 August 2021
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5/5
GoogleI would unreservedly recommend any seller to use Robert and the Team at Beresfords, Gidea Park.
I received a highly professional service from a company that knows the local β¦
G.P Β· 26 March 2024
Agent replied Β· 28 May 2023
Hi G.P,
Thanks for posting your recent review. I was pleased to read that you have been happy with the service provided to you by our local lettings team and that β¦ More
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5/5
GoogleStaffs are very professional and very much communicative staff.
Overall happy with their excellent service
Khandaker Β· 4 December 2024
Agent replied Β· 10 December 2024
Hi Khandaker,
Many thanks for your 5 star award and kind comments for the team at our office in Gidea Park. I am pleased to hear you were impressed with the service they β¦ More
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5/5
GoogleStaff are absolutely brilliant and so helpful in every possible way!
The best lettings agency so far that i have come across.
Sharon Carpenter is extremely helpful and understanding and great and easy to speak to - which is amazing when trying to find a property.
Elvina Β· 28 May 2020
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5/5
GoogleI do not think words can express how happy I am with the team. Everyone is super friendly and very helpful. I have let my property via Beresford and they found a tenant quickly. So a thank you to everyone espically Cameron and Lizzie.
Haroon Β· 1 August 2022
Agent replied Β· 28 May 2023
Hi Haroon
Thanks so much for taking time out to provide your feedback and Iβm pleased that our lettings team in Romford impressed. We all very much appreciate your 5-star rating.
Best wishes
Steven Bond Managing Director, Residential Lettings
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5/5
GoogleI recently moved into my new home with the help of this exceptional letting agency, and Iβm incredibly grateful for the smooth and professional service I received. β¦
Pavithra Β· 22 April 2025
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5/5
GoogleWe loved working with Beresfords.
Rob got us on the market really quickly with good price guiance and the team β¦
Kelly Β· 26 March 2024
Agent replied Β· 24 August 2024
Many thanks Kelly for the excellent feedback for our team in Gidea Park and in particular Rob and Hollie. With many years of experience between them, your sale would have been in very safe hands. Rob will tailor a marketing strategy β¦ More
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5/5
GoogleBeresfords have managed our property for several years. We always found them most helpful and efficient. The lettings team do a brilliant job of finding the right standard of tenant and keeping us fully updated at all timesPositiveResponsiveness, Quality, Professionalism, Value
Graham Β· 25 August 2022
Agent replied Β· 28 May 2023
Hi Graham
I just wanted to reply to you personally to say thanks for taking the time to post your recent review. I am pleased that as one of our existing clients you have continued to be satisfied with the level of service provided by our lettings team in Romford. I know that they will be very grateful for your kind words and 5 star rating.
Steven Bond - Managing Director
Residential Lettings
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5/5
GoogleCharlie helped us warmly
Sukhmani Β· 4 November 2024
Agent replied Β· 23 October 2024
Hi Sukhmani
Many thanks for posting your 5-star rating. I know that Charlie will appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings
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5/5
GoogleSharon was particularly helpful helping us move into our first home together. We are really grateful for all of her help, we would recommend to others!PositiveResponsiveness, Professionalism
Rose Β· 25 August 2021
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5/5
GoogleHuge thanks to Beresfords Upminister branch and Gidea Park branch for their professional work and support on our renting & purchasing request. Karen from the letting services helped us finalise the post-completion process. Really appreciate their help!
M Β· 6 July 2022
Agent replied Β· 28 May 2023
Hi M Li
Thank you so much for taking the time to provide your review. Having read your comments, I am pleased that you were impressed with the level of service provided by our lettings teams in Upminster and Gidea Park. As a business we invest significant time and money into training with a view to delivering consistently high levels of customer service and itβs great that on this occasion our staff appear to have performed.
Steven Bond
Managing Director, Residential Lettings
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5/5
GoogleCameron and Neil both were provided an excellent level of service. They were easily reachable at all times and very reassuring during the entire process.
Really pleased with their conduct and would happily use their service again.
Thank you!PositiveResponsiveness, Quality, Professionalism, Value
HT Β· 25 August 2021
Agent replied Β· 28 May 2023
Hi TC
I just wanted to thank you for taking time out to post your recent review. I am pleased that you were happy with the service extended to you by our lettings team in Gidea Park and that you would be happy to use our services again.
Steven Bond - Managing Director
Residential Lettings
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5/5
GoogleOne of the most efficient estate agents I've dealt with, Sharon Carpenter was amazing and I couldn't fault her at all. Definitely a pleasure to work with
Freddie Β· 28 May 2021
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5/5
GoogleWe are very happy to use Beresford's again as our Management Letting Agent They have always provided a very professional service and kept us fully informed throughout the negotiation stages and we are confident that the property will continue to be well managed for us. Thank you.
Brian Β· 7 July 2019
Agent replied Β· 6 July 2023
Brian & Hazel,
Thank you for taking the time to provide a 5-Star rating and review on Gidea Park Lettings via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was professional and well managed.
Steven Bond
Managing Director, Residential Lettings
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5/5
GoogleWe are very happy to use Beresford's again as our Management Letting Agent They have always provided a very professional service and kept us fully informed throughout the negotiation stages and we are confident that the property will continue to be well managed for us. Thank you.
Brian Β· 29 May 2019
Agent replied Β· 28 May 2023
Brian & Hazel,
Thank you for taking the time to provide a 5-Star rating and review on Gidea Park Lettings via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was professional and well managed.
Steven Bond
Managing Director, Residential Lettings
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3/5
GoogleDisappointed that I wasnβt called on the day of completion or thereafter. Then I receive an email addressed formally to me to rate Beresfords. All seems rather perfunctory.
Rich Β· 31 August 2022
Agent replied Β· 28 May 2023
Hi Rich,
Thank you for the 3 star review for the team at our office in Gidea Park. I note your comments which are rather disappointing to read as I know the office worked hard to progress this transaction through to exchange, keeping in regular contact throughout the process. I understand my colleague met with you also just prior to completion when you dropped in keys and spoke with you again the following day. Unfortunately, she was unavailable on the day of completion. Wishing you all the best in your future endeavours, please do not hesitate to contact us if we can be of further assistance.
Alison Horsley, Customer Service Manager
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5/5
GoogleSold and purchased and the service was excellent start to finish. Excellent communication, accurate valuation and professional throughout. Highly recommended
Matthew Β· 29 March 2023
Agent replied Β· 28 May 2023
Hi Matthew,
Thank you for taking the time to share your recent experience with the team at our office in Gidea Park. The team are all focused on providing the best possible customer care, guiding and supporting throughout the process whilst keeping all parties regularly updated. With many years experience in the local area, you would have been in very safe hands. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
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5/5
GoogleMost professional man, very helpful and gave us great advice, we definitely will use him to sale our property Rita
Rita Β· 30 September 2022
Agent replied Β· 28 May 2023
Hi Rita,
Many thanks for the 5 star award and kind comments. We really appreciate you sharing your experience and will look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
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5/5
GoogleVery organised and professional. Even with all the difficulties that 2020 presented, they were able to provide a good service and keep me updated.PositiveQuality, Professionalism, Value
John Β· 25 August 2021
Agent replied Β· 28 May 2023
Hi John,
Many thanks for your 5 star award for the team at our office in Gidea Park. With many years of experience between them, your transaction would have been in very safe hands during these challenging times. They are focused on providing the best possible customer service and will very much appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
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4/5
GoogleSorted out the rental of my late fathers home without fuss and found us a really good family to take the home over.PositiveQuality, Professionalism
Martin Β· 25 August 2021
Agent replied Β· 28 May 2023
Hi Martin
Just wanted to say thanks for taking the time out to post a review. I was pleased to read that everything proceeded well with the rental of our late father's home and that we found you some good quality tenants.
Steven Bond - Managing Director
Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.