Trusted Agent profile · Gidea Park

Beresfords at Gidea Park reviews

4.7

★★★★★ Excellent

154 reviews across 1 platform

85 Main Road, Gidea Park, RM2 5EL

Part of Beresfords, see every office.

Beresfords's office in Gidea Park, at 85 Main Road, is rated 4.7 out of 5 across 154 reviews on 1 platform, including 154 Google reviews rated 4.7.

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4.7 / 5

154

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gidea Park office, from every platform, shown as written. First names only.

5/5

Google

Cameron and Neil both were provided an excellent level of service. They were easily reachable at all times and very reassuring during the entire process. Really pleased with their conduct and would happily use their service again. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

HT · 25 August 2021

Agent replied · 28 May 2023

Hi TC I just wanted to thank you for taking time out to post your recent review. I am pleased that you were happy with the service extended to you by our lettings team in Gidea Park and that you would be happy to use our services again. Steven Bond - Managing Director Residential Lettings

5/5

Google

One of the most efficient estate agents I've dealt with, Sharon Carpenter was amazing and I couldn't fault her at all. Definitely a pleasure to work with

Freddie · 28 May 2021

5/5

Google

Sold and purchased and the service was excellent start to finish. Excellent communication, accurate valuation and professional throughout. Highly recommended

Matthew · 11 October 2023

Agent replied · 28 May 2023

Hi Matthew, Thank you for taking the time to share your recent experience with the team at our office in Gidea Park. The team are all focused on providing the best possible customer care, guiding and supporting throughout the process whilst keeping all parties regularly updated. With many years experience in the local area, you would have been in very safe hands. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

We are very happy to use Beresford's again as our Management Letting Agent They have always provided a very professional service and kept us fully informed throughout the negotiation stages and we are confident that the property will continue to be well managed for us. Thank you.

Brian · 7 July 2019

Agent replied · 6 July 2023

Brian & Hazel, Thank you for taking the time to provide a 5-Star rating and review on Gidea Park Lettings via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was professional and well managed. Steven Bond Managing Director, Residential Lettings

5/5

Google

We are very happy to use Beresford's again as our Management Letting Agent They have always provided a very professional service and kept us fully informed throughout the negotiation stages and we are confident that the property will continue to be well managed for us. Thank you.

Brian · 29 May 2019

Agent replied · 28 May 2023

Brian & Hazel, Thank you for taking the time to provide a 5-Star rating and review on Gidea Park Lettings via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was professional and well managed. Steven Bond Managing Director, Residential Lettings

3/5

Google

Disappointed that I wasn’t called on the day of completion or thereafter. Then I receive an email addressed formally to me to rate Beresfords. All seems rather perfunctory.

Rich · 31 August 2022

Agent replied · 28 May 2023

Hi Rich, Thank you for the 3 star review for the team at our office in Gidea Park. I note your comments which are rather disappointing to read as I know the office worked hard to progress this transaction through to exchange, keeping in regular contact throughout the process. I understand my colleague met with you also just prior to completion when you dropped in keys and spoke with you again the following day. Unfortunately, she was unavailable on the day of completion. Wishing you all the best in your future endeavours, please do not hesitate to contact us if we can be of further assistance. Alison Horsley, Customer Service Manager

1/5

Google

Unprofessional and discrimination against people on disability benefits

Callum · 11 October 2023

Agent replied · 6 July 2023

HI Callum, Having read the contents of your review I wanted to reply personally. From your brief comments posted I can only assume that you contacted us in search of a property to rent and felt we discriminated against you, due to the fact that you were receiving disability benefits. Firstly, I am sorry you felt this was the case but as we already rent lots of properties to tenants who are disabled on rely on some sort of disability benefit to assist them, I am struggling to understand why we would have adopted a different approach with yourself? Naturally, we have to adhere to some form of standard criteria for prospective tenants, but disability is certainly not one of them. Steven Bond Managing Director - Residential Lettings

5/5

Google

Most professional man, very helpful and gave us great advice, we definitely will use him to sale our property Rita

Rita · 30 September 2022

Agent replied · 28 May 2023

Hi Rita, Many thanks for the 5 star award and kind comments. We really appreciate you sharing your experience and will look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Very organised and professional. Even with all the difficulties that 2020 presented, they were able to provide a good service and keep me updated.PositiveQuality, Professionalism, Value

John · 25 August 2021

Agent replied · 28 May 2023

Hi John, Many thanks for your 5 star award for the team at our office in Gidea Park. With many years of experience between them, your transaction would have been in very safe hands during these challenging times. They are focused on providing the best possible customer service and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Can not recommend highly enough!

Aaron · 11 October 2023

Agent replied · 28 May 2023

Hi Aaron, Many thanks for the 5 star award for the team at our office in Gidea Park. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Your recommendation is much appreciated and we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

4/5

Google

Sorted out the rental of my late fathers home without fuss and found us a really good family to take the home over.PositiveQuality, Professionalism

Martin · 25 August 2021

Agent replied · 28 May 2023

Hi Martin Just wanted to say thanks for taking the time out to post a review. I was pleased to read that everything proceeded well with the rental of our late father's home and that we found you some good quality tenants. Steven Bond - Managing Director Residential Lettings

5/5

Google

Great experience so far..dealing with Paul Money and his Team..nothing too much trouble..they have been on hand and attentive..Would thoroughly recommend this Agent.

Linda · 28 May 2021

Agent replied · 28 May 2023

Hi Linda, Many thanks for taking the time to post your 5 star review for Paul and the team based at our office in Gidea Park. With many years of experience between them, you will be in safe hands as they work really hard to provide the best possible customer care. Thank you for the recommendation, we look forward to assisting you in the future. Alison Horsley, Customer Services Manager.

5/5

Google

Been with them for years. very good service. probably best agency for landlords.

Rui · 28 May 2022

Agent replied · 28 May 2023

Hi Rui Thanks for posting your 5-star review. I was pleased to read that you have been working with us for a number of years now and have been happy with the service provided throughout. We all very much appreciate your positive feedback. Steven Bond - Managing Director Residential Lettings

5/5

Google

Very pleased with Beresfords would def recommend

Jan · 30 October 2022

Agent replied · 28 May 2023

Hi Jan, Many thanks for the 5 star award and recommendation for our office in Gidea Park. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Fantastic service with professionalism second to none. I cannot recommend their services highly enough. If you are going to sell and buy your new house, make sure you use the best because they are the best. FH Jones

Barry · 28 May 2022

5/5

Google

Best estate agent for letting

Hammad · 28 May 2022

Agent replied · 28 May 2023

Hi Hammad, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Gidea Park was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings

4/5

Google

Generally happy with the service that I received.PositiveQuality

Vijay · 25 August 2021

Agent replied · 28 May 2023

Hi Vijay We're glad you were happy with our service and look forward to helping you again n the future. If there is anything we can do to help improve our service to you, please do let us know. You can contact me directly on A.Horsley@beresfords.co.uk Alison Horsley, Customer Services Manager

5/5

Google

Great company and great service.

Vivek · 28 May 2021

Agent replied · 28 May 2023

Hi Vivz, Many thanks for the 5 star review for the team at our office in Gidea Park, it is much appreciated. I am really pleased that your experience with the office was positive and thank you for your kind words. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Ahmar · 11 September 2026

Agent replied · 11 October 2026

HI Ahmar, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Gidea Park. Steven Bond Managing Director, Residential Lettings

5/5

Google

Excellent estate agents, particularly helpful staff

Simon · 29 May 2019

Agent replied · 28 May 2023

Dear Simon, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am really pleased you were impressed by the level of service provided by the team at our Gidea Park office and will pass on your kind comments. We look forward to assisting you again in the future. Alison Horsley Customer Service Manager.

5/5

Google

Beresford's found me a good tenant really quickly. Friendly and professional service from Dan and the lettings team, with updates throughout the whole process. Feel confident in them managing my property. Thank you all. Would highly recommend.

Lucy · 29 May 2019

5/5

Google

Team were very helpful.

Deon · 29 May 2019

Agent replied · 28 May 2023

Many thanks for taking the time to leave a 5 star review regarding the service provided by our team in Gidea Park. Steven Bond Managing Director, Residential Lettings

5/5

Google

Fantastic experience from start to finish. Very professional we couldn't of been more happy with our experience with Beresfords. Grate customer service from Cameron cruiks, John and Sharon carpenter.

Sarah · 28 May 2020

5/5

Google

My first time renting and finding a property, the process was very quick as the staff where very helpful and attentive.

Brianna · 28 May 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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