5/5
New tenancy for a rental property
Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.
Trusted Agent profile · Gerrards Cross
★★★★★
673 reviews across 3 platforms
26 Packhorse Road, Gerrards Cross, SL9 7DA
Gibbs Gillespie's office in Gerrards Cross, at 26 Packhorse Road, is rated 4.1 out of 5 across 673 reviews on three platforms, including 204 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gerrards Cross.
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
5/5
New tenancy for a rental property
Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.
5/5
Rollercoaster Journey but Positive Ending
Recently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.
Dear SamyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Luca a 5 star rating! Many thanksCustomer Care Team
5/5
Rose was really fantastic in helping my partner and I with the process of moving into our first home! She went above and beyond in doing what's best for us. Highly recommend her and the team at Gibbs.
Joshua we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross. If you ever need anything else from us, please feel free to give us a call or stop by.
5/5
We are extremely lucky to have worked…
We are extremely lucky to have worked with Mr. Thomas Carroll as our home listing agent. Mr. Carroll and his team (Mr. Tom Furber particularly) are very professional and hardworking- we appreciate it greatly. He has given us very helpful advice about our home and provided a right price for the market. His marketing team has also done a very good job on marketing and staging the home, as well as taking really nice photos and writing amazing descriptions. He puts a lot of attention to detail and is great at communicating with clients effectively, which made selling our home a smooth process. Overall, we are very happy due to the service which Mr. Carroll has provided. Mr. Thomas Carroll and his team are my highest recommendation.
5/5
Amazing team of people
Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.
Dear Dee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Very disappointed in the service I received. On 4 separate occasions I was promised someone would get back to me and no one did. I booked a viewing for a property for a certain time, after not receiving confirmation after a few hours I called back and when the confirmation did come through it was for the wrong time! Having moved things around in my diary I was able to make the new viewing appt time I was informed 1 hour prior to the viewing that the time had now been changed to the originally agreed time once again! Fed up and frustrated I cancelled my viewing appointment, only to get a response back from the team an hour later saying that the team regretted to inform me that the let had already been agreed for this property! For a premium estate agent the service I received was nothing short of dismal, I never normally write reviews so the fact I am taking the time to express my frustration in the form of this review speaks volumes!
Dear Waqaar Aslam, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
Just to say Lucy and Kelly at gibbs were excellent throughout the whole process.we have to say without them and their experience they got us through.if you are buying a house go and speak with them .thank you again Lucy and Kelly.
5/5
Buying a house through Gibbs
Our experience of buying a house has not been an easy one. We dealt with various Gibbs branches through our search but thankfully landed on the Gerrards Cross branch on our 3rd attempt! James was extremely helpful and accommodating, knowing our working hours made it difficult to view properties during the week he arranged a late afternoon appointment that could work for us. He was open, transparent and helpful. Dominic would regularly check in and offer his support too. The whole process was smooth and timely in the end and as a result, we managed to land our forever home!
5/5
Dev has been amazing from start to finish, always going above and beyond! We felt cared for and supported throughout the whole process- Thank you so much for making our first-time renting experience a positive one!
Dear Francesca Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Shannon was very kind, I’m still looking for a house but the contact so far that I have with her was really in a caring manner to accommodate my needs.
Dear Saima Ahmad Siddiqui Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
zero care, zero professionalism
Our offer was accepted in March, and we only completed eight months later, an unacceptably long delay caused entirely by Gibbs Gillespie’s failure to do their job properly.
Dear Selina We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
1/5
I had a very disappointing experience…
I had a very disappointing experience with this agency.
Dear Smail Azmat We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
4/5
Zohair and Faye were great
Zohair and Faye were great. A couple of minor hiccups with the survey and a second viewing with different members of the team otherwise would have been five stars overall
1/5
Total waste of time
Wasted my time this morning, booked a viewing for this morning, confirmed over email. Got a call from the agent this morning to confirm, but at a different time 30 mins earlier, which was fine. I then got a call 5 mins before to inform me he was running late, an inconvenience but not a deal breaker. I then went to the property knocked on the door and the occupier told me he was not informed of the viewing and the agent has not showed up.
5/5
We have had a wonderful experience with Katia from Gibbs Gillespie. She helped us from start to finish, finding the perfect property and walking us through the leasing process all the way to our move and even through a few problems with our move in date./cleaning and walk through. We would be happy to have her help us again when the time comes to purchase or lease!
5/5
We were very impressed throughout the period of selling our house with all the team at Gibbs Gillespie in Gerrards Cross and particularly with Dominic, who was at all times very supportive indeed. We were kept very well informed of the situation throughout; email or telephone replies were always very prompt and a great deal of chasing up of other parties was done on our behalf. Everyone was very helpful, friendly and positive, particularly on those occasions when we needed a bit of reassurance about how things were going. We would definitely recommend Gibbs Gillespie to family, friends and neighbours.
Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross. We sincerely thank you for the positive review.
5/5
We had a great experience securing a letting in Gerrards Cross with Gibbs Gillespie. We mainly dealt with Dev and Stuart who were both very professional, responsive and transparent throughout the entire process, ensuring our move was stress free. Thank you!PositiveResponsiveness, Quality, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
We had a very good experience selling my mother's house through Gibbs Gillespie at Gerrards Cross. From valuation to sale the experience was professional & courteous. They found us the perfect buyer & the sale went through remarkably easily. We dealt mainly with Shannen & Jacques both of whom were very approachable & efficient in dealing with queries etc.
5/5
Charlotte from Gibbs Gillespie has been wonderful to work with! After accepting a position in the area, I contacted several estate agents. Since I am out of the area, is was very difficult to plan and organize. I was in tears by the time I contacted Charlotte. She has made the whole process so much easier. She has been pleasant and responsive and has given me clear expectations and guidance. I am delighted to work with her and her company, Gibbs Gillespie.
Dear Diane Scanzaroli Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Shannen at Gibbs Gillespie was fantastic. I've dealt with many estate agents in my time, but no-one has been as friendly, responsive and helpful as Shannen. Thank you so much for all of your help - you've genuinely been amazing!
5/5
Amazing experience with GG
Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!
Dear AnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and the team a 5 star rating! Many thanksCustomer Care Team
5/5
I would like to thank Grant and his…
I would like to thank Grant and his entire team making my purchase happen. I don’t think my purchase would have gone through without help of Grant. He simply made it happen 😊Thank you so much Grant & team at Stanmore!
Dear AnuCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I would like to say a special thank you…
I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)
HelloWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
Thank you so much Charlotte and Daisy for being brilliant and helping us find - and move into our new home. Really easy and fast responses!
Dear Cheryl Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gerrards Cross.