Gibbs Gillespie Gerrards Cross reviews

★★★★★ 5/5

Google

Had wonderful experience with Gibbs. Charlotte Statham at Gerrards Cross and Daisy Peplow were extremely helpful and quick in communications throughout the process of our tenancy. Would definitely give them a 5star plus. Professionally, client care and guidance all were excellent

Sardar · 16 December 2023

★★★★★ 1/5

Trustpilot

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across.From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry.I get hold of the land lady myself, and she received one email over a month ago…. It’s lucky they are in London where needs far out way service quality….

Chris · 14 June 2024

★★★★★ 1/5

Trustpilot

Take rent and do nothing is their slogan.

We had a great experience with this agent initially, but unfortunately everything changed once we moved in.

Jackson · 21 May 2026

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 5/5

Trustpilot

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

SSS · 2 June 2023

★★★★★ 5/5

Google

James was a brilliant. Straight forward process and no games played unlike most other agents in the market. Our purchase was exceptionally swift with great support from their team.

Prajosh · 26 July 2024

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 1/5

Google

Move Manager service was shambolic/non-existent. Had to chase absolutely every request. Important information not passed to us and our buyers. Raised a complaint - and the "investigation" was focused on denial, not addressing the systemic issue. Off to the Ombudsman now. Avoid!

Lisle · 13 October 2025

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 1/5

Yell

Avoid at all costs

If I could give zero stars I would. AVOID at all costs. The level of sheer incompetence is astounding from all staff I have dealt with. They make the rules up as they go along and think they are above the law. I moved out after 6 months due to having someone illegally let themselves into my property without my knowledge or prior approval. I was treated so poorly by everyone I dealt with.

KarenG-785 · 7 October 2025

★★★★★ 5/5

Trustpilot

Sales

Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done

Sheraz · 29 June 2024

★★★★★ 5/5

Trustpilot

Patient and caring

Aqib in the Stanmore office helped sell my elderly parents house, he was patient and caring at all times and helped make the process go as smoothly as possible. I have no hesitating in recommending his services for anyone trying to sell their house!

Lee-anne · 8 September 2025

★★★★★ 5/5

Trustpilot

Such a friendly and helpful team

Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings.We would thoroughly recommend their services to anyone considering buying or selling.

James · 31 March 2023

★★★★★ 5/5

Google

Had a great experience with Nathanael at Gibbs. Very flexible with our viewings and was very knowledgeable about the properties shown to us.

Rachel · 16 March 2026

★★★★★ 5/5

Trustpilot

A big shout out to Philip at the Stanmore branch

Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.

Jill · 23 May 2024

★★★★★ 5/5

Trustpilot

Danielle Gennard from Ruislip Manor…

Danielle Gennard from Ruislip Manor branch is a real asset to Gibbs Gillespie. From beginning to end she remained professional and dedicated to help us complete our purchase. Her friendly and hard working manner helped us throughout the house buying process. It was a pleasure to deal with her. Thank you Danielle!

Beth · 23 August 2022

★★★★★ 5/5

Google

We have just had our offer accepted om a purchase and we were tended to by Shannen Smylie. She was polite and attentive throughout, helped us to book a second viewing promptly and chased on our AML link when the we didn't receive it the first time. We were updated often and felt well looked after. We hope the rest of the process will follow through in like manner and we look forward to purchasing our new house!

Sharon · 14 April 2024

★★★★★ 1/5

Trustpilot

Gibbs Gillespie is an agent that I…

Gibbs Gillespie is an agent that I would never like to use again and I would not recommend anyone to use them.Its already 2 months since my tenancy agreement has finished and check out inventory has been completed with very minor issues(& this is After 8 hrs of tenancy.. ).I keep asking my deposit back and they do not reply my emails,they do not return my calls and they still have not charged me for anything..really ridiculous and totally unprofessional..

Gerasimos · 12 June 2025

★★★★★ 1/5

Trustpilot

We had our rent increased and stared…

We had our rent increased and stared from 2 of December 2022. This happened in November. The agency didn’t check the contract and they assumed I should have paid the increase from November. The contact states clearly December. So for 50£ they didn’t even bother to contact me first or email me or anything. They went straight to debt collectors. And because their mistake now my credit score it’s ruined. That for 50£ and because they are to lazy to pick up the damn phone and ask kindly, mr x you have paid 50£ less for rent, do we have any issues? Why is the reason? Can you pay or we will call debt collectors… we’re disappointed with them.

Eleanor · 12 November 2022

★★★★★ 5/5

Trustpilot

Esther is an asset

Esther in the accounts team is diligent, helpful and very understanding. Her attention to detail gave me confidence where others had failed. She is an asset!

HT · 10 September 2026

★★★★★ 5/5

Trustpilot

Outstanding!

David Hewinson and his team at the Uxbridge branch have been absolutely.brilliant from start to now. They have achieved in one week (getting our property under offer even before it was advertised) what the other estate agent could not do in twelve weeks. Well done David and your team! Their communication levels have been exceptional even whilst we were abroad on holiday. Can’t speak highly enough of David and his team.

Roz · 10 August 2023

★★★★★ 5/5

Trustpilot

Absolutely superb service

We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !

Dani · 15 June 2022

★★★★★ 5/5

Trustpilot

Great service

Simeon, Danielle and the team were amazing from start to finish of selling my property.

Staci · 15 November 2024

★★★★★ 5/5

Google

5-star property management service from Carla Carla started only a few weeks ago but she's been able to close out …

Pia · 16 February 2026