Gibbs Gillespie Gerrards Cross reviews

★★★★★ 5/5

Google

I had a lovely experience with Katja. She is professional, patient, and genuinely helpful. Her support made the whole process so much easier. I’m really grateful and would happily recommend Katja and Gibbs Gillespie to anyone!

Parm · 29 October 2025

★★★★★ 1/5

Trustpilot

Scammers.

I don't want to influence anyone, it's just my opinion, they are thieves, they don't respect the contract, in the contract I stipulated that the rent can be increased by a maximum of 5% for two years, they increase it by 7.5%, I drew their attention and they don't care, I requested a problem related to the toilet bowl, it just stays fixed in the floor, it's rotten, I requested this in September and it's December and nothing has been finalized, I have unresolved problems for almost 4 years, but they gave me a registration number. In short, beware of them, they are scammers.

Dragos · 2 December 2024

★★★★★ 1/5

Trustpilot

Are they legal??

My experience with these Estate Agents, together with reading so many negative comments in this section, says it all: Gibbs Gillespie is an agency NOT TO BE TRUSTED and THEY ARE DISCRIMINATORY.Commenting and exchanging experiences with other people who have dealt with these agents, we have come to the conclusion that THERE IS A LOT OF CORRUPTION in this agency, both in the sale of properties and in the rental sector.For example, how can it be understood that a family (that I know) is told that they cannot rent a house for £2600 a month because they have (only-??-) an income of £85000 a year and they think that is not enough (??)...and they do not take into account their savings...BUT they are told that "if they pay 6/12 months' up-front rent in advance then, they are welcome to rent their properties and do not need to look at anything else (?)"...I think this company is not to be trusted. I would not be surprised if only fraudsters and corrupt people can do business with them:One for Another.

Ernan · 29 November 2024

★★★★★ 5/5

Trustpilot

Gibbs Lettings

Richard and Charlotte are excellent at what they do best, i.e. lettings! Very knowledgeable and always on hand to help with tenant's demands!

Niral · 18 June 2026

★★★★★ 1/5

Trustpilot

Unprofessional Behaviour by Mark Lander & Grace

I went through Gibbs Gillespie for my new property and they were not at all professional. It looked like they’re only bothered about letting out properties and once they let it, they don’t bother to support. Particularly to name here is Grace who is disguise for Gibbs. Her behaviour was extremely rude over the phone and then she tells Marks who calls me and start bashing me for being rude to his staff and disconnected the phone. He didn’t even had a courtesy to listen the other side of the story and he calls himself as a manager. Later when it come to leaving the property, Mark did not cooperate even at all which felt like it was more personal issue rather than showing professional behaviour.

Sushil · 8 November 2024

★★★★★ 5/5

Trustpilot

James at the Gerrards Cross Branch…

James at the Gerrards Cross Branch provided excellent support during the process of our sale. The regular and ongoing contact kept us informed and involved with the whole process, which was not straight forward due to the complexities of the Sale.But for this the whole experience could have been far more challenging. Thank you so much James. 😀😀😀😀😀👍🏻

Wendy · 19 May 2023

★★★★★ 1/5

Trustpilot

Worse estate agents and customer service at Harrow and Pinner branch, avoid......

This company cheats the landlords and tenant as well. When I moved in, the house wasn’t cleaned and when I called then no answer for days and days. I got the property cleaned professionally by their suggested cleaners at check out, they wanted to charge me £280 and when I showed them the invoice then they were like it’s fine, what the invoice cleaned the property, this company wants to charge extortionate money to the tenants when they leave the property. I would advice all the tenants to be careful with this company. They are so bad that wish I could give them negative rating. Their reviews says it all that the Harrow and Pinner branch service is one of the worst. Directors of the company are not available as well, only interested in taking the money. They are part of the inventory company who works together to get extra money from the tenant. It’s a scam....In reply to the comment:How come when the review went in public then you replied within 24 hours but you never replied to any of emails in the last 6 months ???If you are not part of the inventory company then how come they missed all the items mentioned in the garden for removal wasn’t mentioned in the check-in report ? Landlord and her friend Nero knows the item belonged to the previous tenant but you want to charge me ??? Why should I pay for something for removal for the items belonged to your old tenants who did a big scam at the property ? I was told that more than 10 people were living illegally in a 3 bed house and it was all arranged by your company. Why none of you replied when the bailiffs were coming at my place chasing the 5 of the previous tenants ? This is how you manage the property ? It’s fraud.... Don’t worry as I have the proofs and bailiffs letter for the previous tenants and you and your company will be reported to the media how you want to con tenants.In reply to your comment:You still haven’t answered my question. Why should I pay for something which belonged to the previous tenant and landlord. How come your inventory person not documented while check in and now you want to charge me at check out. I confirmed that landlords agent Nero is aware of that and still you want to charge and keep the money. I sent you the picture that in the inventory list, it says the carbon monoxide alarm wasn’t working, did you ever repaired that ? I sent the pictures of the decking and it was only me who chased the landlord for 3 months to get it done. You did nothing about it. Please stop lying on reviews. I have all the proofs. Keeping my deposit money is considered as fraud and I will be taking your company and the landlord to the court for harassment, ignorance and negligence of health and safety....NO NEED TO JUSTIFY YOURSELF, YOUR REVIEWS ALL OVER THE INTERNET SAYS IT ALL. YOU HAVE 76% BAD REVIEWS. PATHETIC.... DISGRACEFUL... Hope my message reaches the director of your company

Ramkrishna · 23 July 2019

★★★★★ 5/5

Google

Gibbs Gillespie provided us the professional service during our letting process. Claire and Richard were quite helpful and honest. They were courteous and transparent during the entire process. The right to rent check did caused some worries as we recently moved to UK from India. However, I will say they handled the situation in a good way.

Rashmi · 14 June 2023

★★★★★ 5/5

Google

Dominic is extremely professional, courteous and knowledgeable. Dominic was fantastic through out our home buying journey. We were kept informed every step of the way. Dominic went above and beyond to help us to complete on our properties. The whole process was made much easier as Dominic ensured we were kept informed every step of the way. Thank you Dominic for all your efforts! Really appreciated.PositiveResponsiveness, Professionalism

Sheba · 14 June 2022

★★★★★ 5/5

Trustpilot

Leah Verasammy at Gibbs Gillespie…

Leah Verasammy at Gibbs Gillespie Ealing Broadway was outstanding. She was professional, conscientious and extremely hard working. Her team secured an asking price offer prior to the house going on the market publicly. I couldn’t recommend her more.

Cara · 27 July 2024

★★★★★ 5/5

Trustpilot

Excellent service from Gibbs Gillespie

Excellent service from Gibbs Gillespie, Gerrards Cross in selling our house. All the staff we dealt with were professional and dedicated, and particularly James, who was very supportive and helpful, keeping us informed throughout the process.

HB · 27 August 2024

★★★★★ 2/5

Trustpilot

The process has been pretty poor from…

The process has been pretty poor from the start, especially with communication. I asked to add updated photos, which were never done, and the agents showing the property didn't explain all the features of the property to potential buyers.The move managers communication has been poor throughout and even yesterday when I called the office to ask for the move manager, I was told I would get a call back but have not had a call back. This seems to have been the experience throughout the process and I feel very disappointed with the overall experience with Gibbs Gillespie as I thought I had signed up to a reputable estate agent.

Ellesh · 29 October 2024

★★★★★ 5/5

Trustpilot

The team for excellent service and successful outcomes

We cannot thank Leah Verasammy and her team, Rohan and Luke at Gibbs Gillespie, Ealing Broadway enough! Communication could not have been better, with Leah in particular. We were kept informed at every stage of our house sale, our many questions were answered promptly and informatively. Leah drove the sale forward proactively, very often working in her own time to ensure all parties were kept up to date. The team secured an inordinate amount of excellent offers on our house, in no small part due to Rohan and Luke’s enthusiasm and skillful management of vewings! We highly recommend Gibbs Gillespie, Ealing Broadway to anyone who wants excellent service and a successful outcome!

Campbell-Snelling · 10 January 2024

★★★★★ 1/5

Trustpilot

Unsupportive

I was renting a property for 3 years. The service received was horrendous. I had a leaking roof for 3 years. (I lived in a flat in the 4th floor) when it would rain there would be a constant leak from the spot light. Yet nothing more than an engineer coming to look at the light was done. Because of this dangerous risk I had removed the light bulb to stop a short circuit and potential being electrocuted. They tried to charge me to put the light bulb back in. They didn’t even want to rectify the issue for the next tenants. Be careful when leaving the property they are looking for any excuse to retain your deposit. I had the apartment professionally cleaned, however there was a bit of dirt on the counter in the bathroom after emptying the property and they were trying to charge me over £270 for this. They have been prolonging giving my deposit back. I received my deposit over 2 months after I moved out.

M · 22 October 2024

★★★★★ 5/5

Trustpilot

A Job Well Done

I just wanna say Thank You for a job well done and I wanna thank Joe Hill for dealing with my flat and giving me all the help that he could to sell my property. I wouldn't have done it without his help and I will definitely contact him again in the future. It was a pleasure doing business with Gibbs Gillespie. Well done guys👏🏼👏🏼👏🏼

Cez · 30 July 2022

★★★★★ 5/5

Trustpilot

Highly Recommended

pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth

Danish · 30 June 2026

★★★★★ 5/5

Google

Great service by both James M and James W in team. They were both very transparent and helpful during the entire process. Everything went through seamlessly and quickly with very little stress that normally comes with house buying / selling process. Thanks for all your help and brilliant service throughout. Highly recommend the team! Thanks

Simone · 14 June 2023

★★★★★ 5/5

Google

Shannen has been helping us with a property we hope to buy via Gibbs Gillespie. She has been extremely patient, helpful and supportive in the process. She has provided feedback when required and responded positively with our comments and queries. Highly recommend.

Richard · 14 April 2024

★★★★★ 5/5

Trustpilot

Really helpful & professional service

Once our purchase offer was accepted and Danielle was appointed as our point of contact, she was so instrumental in ensuring the sale went through. She always kept us updated, responded to all calls and requests, and kept in constant contact with both sides solicitors to help whenever we experienced issues that needed resolving. The purchase was not made easy by the sellers solicitor who was really slow, but throughout Danielle helped wherever she could to speed matters up and ensure we reach a successful sale. I was really impressed with the whole experience of our purchase and would have no hesitation n recommending Gibbs Gillespie.

Paul · 25 November 2023

★★★★★ 5/5

Google

Absolutely amazing experience! I had a number of specific requirements when searching for a rental property, including the need for it to be dog-friendly. Jekaterina worked extremely efficiently, carefully considered all my preferences, and …

Mia · 16 February 2026

★★★★★ 4/5

Trustpilot

The agency is forcing the NDO option…

The agency is selling the NDO option to landords and forcing tenants to accept it. It means that you are covering an expense that should be covered by the landlord . If you are paying a deposit you get the depostit back at the end of the tenancy. This does not happen with NDO option. You have thrown away about £1500 over a two year rental agreement.Its deceptive and unethical way of operating. Update. I have spoken to the agency and it appears that the landlord misunderstood the options. Happy with agencys response and their dealing with the issue. (My problem is the concept of the NDO option)

Amelia · 23 September 2024

★★★★★ 5/5

Google

I believe Gibbs Gillespie is one of the best estate agents in the area. They are very helpful and they have wonderful properties for reasonable prices. I would especially like to thank Charlotte Statham for finding us a beautiful flat that we truly love.

Karen · 14 February 2024

★★★★★ 5/5

Google

We received an excellent and professional service from Lucy and the team at Gibbs Gillespie. She was dedicated, patient and committed throughout the process. I highly recommend Lucy and Gibbs Gillespie

Alex · 22 September 2024

★★★★★ 5/5

Google

We had a really positive experience with Gibbs Gillespie. Dev was extremely helpful every step of the way and he went above and beyond to make sure we were happy with our new flat. We really appreciate that it has always been easy to communicate and that support is always available if needed.

Laura · 14 June 2023