Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSold our first home..
We used Gibbs to sell our home. This was the first time we had sold a house so was new to the whole process and the whole team were very friendly, supportive and helpful to ensure the sale went through As smoothly as possible. House move is always a stressful time but they always offered assistance and explained all parts of the sale process so really put us as ease and made it as stress free as possible! We highly recommend using this branch for your home move. Thanks to all the staff..
Maria · 24 March 2022
Agent replied · 13 June 2024
Hi Maria, we are so happy we were able to help you out and that you had such a positive experience with the Gibbs Gillespie team at Ruislip Manor. If you ever need anything else from us, please feel free to give us a call or stop by. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 1/5
TrustpilotAbsolutely awful experience moving into…
Absolutely awful experience moving into my new property! The agents did not check the property prior to move in and the place was filthy, had broken and missing items that they did not advise prior to tenancy. When I reported the issues to the lettings team, I then had to chase them for an update, and ended up sorting the clean myself. I asked for the complaints procedure as I wanted to make a formal complaint and was ignored! I would definitely not recommend this company to anyone I care about! Worse experience with a UK agent EVER!
Tara-Jayne · 24 August 2024
★★★★★ 5/5
TrustpilotAbsolutely Fantastic!
We have nothing but such gratitude for Gibbs Gillespie, all the team have been so brilliant from start to finish. They made us feel every bit at ease with both of our transactions, nothing was ever too much to ask, always at the other end of phone to help with anything that we needed! They have been an absolute delight and we would never hesitate to refer their services to anyone that asked! Absolutely fantastic thank you so very much. We are now very excited to start our next chapter of our journey with a huge thanks to all the team for getting us here!
Jodie · 18 March 2022
Agent replied · 13 June 2024
Dear Jodie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleMy partner and I found Sophie from the Gerrards Cross branch to be extremely helpful, as well as friendly and readily available for any questions. She made the experience of finding a new home to move into easy and painless. The process of viewing and securing was efficient and timely, she is very prompt at replying to any queries we've had and guided us through the process. Would highly recommend. Thank you so much Sophie!
Beata · 15 June 2019
★★★★★ 5/5
TrustpilotThank you TJ Carroll for being very…
Thank you TJ Carroll for being very professional throughout this process and for being very efficient, quick to communicate even after office hours and straightforward from the start to finish.We're extremely happy that we had a privilege to work with a professional Estate Agent to buy our first property.Thank you,Nastaca
N · 14 July 2024
Agent replied · 24 August 2024
Dear N BCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving TJ a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotGreat People, Great Service
Delighted with the service from Gibbs Gerrards Cross, particularly Charlotte Statham who was extremely helpful, honest, and professional during the process of letting a flat. They made a real effort to get the letting pushed through in time for our deadline. Highly professional, highly recommended,. Thank you.
Imran · 17 October 2023
★★★★★ 5/5
GoogleJames Misseldine was excellent and professional in helping us to purchase our property, would highly recommend James and his colleagues at the Gerrards Cross branchPositiveResponsiveness, Quality, Professionalism, Value
Pervez · 26 August 2022
Agent replied · 13 June 2024
Hi Pervez, we are very happy to have provided you with such a positive experience. Thank you so much again for your feedback
★★★★★ 5/5
GoogleWe genuinely couldn't fault the service and customer care we received. We dealt with James M for a house purchase. His approachable attitude, rapid responses and professional manner made the whole process an easy task.PositiveResponsiveness, Professionalism
Linda · 14 June 2021
Agent replied · 13 June 2024
Linda Corcoran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross.
★★★★★ 5/5
TrustpilotSurpassed expectations!
I was fortunate to meet Harry Rai from Gibbs Gillespie today at Metal Works Development Slough, the viewing experience surpassed all my expectations. He was very empathetic and professional in communicating and answered all my questions with clarity & transparency. I would anytime recommend Harry Rai and hence Gibbs Gillespie !
Not · 25 June 2023
★★★★★ 5/5
GoogleGibbs Gillespie gave me a very good service over the sale of my house and purchase of a bungalow. They were always on hand at the end of a telephone and were extremely courteous and helpful on all occasions - and especially when things didn't seem to be going in the right direction. I would certainly use their services again although I hope it won't be necessary!
Sarah · 14 June 2023
Agent replied · 13 June 2024
Sarah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross. We always strive to provide top quality service and are pleased to hear that you enjoyed your experience.
★★★★★ 5/5
TrustpilotGibbs Gillespie Uxbridge is one the best Real Estate Agents.
Gibbs Gillespie Uxbridge is one the best Real Estate Agents within London. I would like to give special thanks to Sophie Hayes for her excellent support and professionalism.
Forhad · 2 August 2022
Agent replied · 13 June 2024
Forhad Chowdhury, we are glad we could help! We hope to be of service to you again in the future. Kind regards Property Management
★★★★★ 5/5
GoogleOut of the many estate agents I've encountered over many years in the Chalfonts/Gerrards Cross area, Gibbs Gillespie were by far the best to deal with - quite simply, it's run by real people, not your usual estate agent types!
We bought and sold through them and the whole team in Gerrards Cross was a pleasure to deal with - good communication, professional in all dealings and very customer focused - quite rare these days!
Highly recommended.
Steve · 15 June 2016
★★★★★ 5/5
GoogleJames Misseldene from Gibbs Gillespie was very helpful in our property transaction. He was polite and arranged for viewing every time I requested. Followed up with solicitors and got everything sorted. Thanks James, Gibbs Gillespie.
Sriprada · 14 June 2021
Agent replied · 13 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleHave used Gibbs Gillespie three times now and wouldn’t use anyone else. The team at Gerrard’s Cross are excellent with keeping you informed every step of they way. Dominic’s support was crucial in getting the sale through smoothly. He went completely out of his way to assist me with the property as I had already relocated far away. I can not recommend Dominic, Judith and James enough. Thank you so much!
Sarah · 14 June 2020
★★★★★ 1/5
TrustpilotVery upsetting and unprofessional
I contact the Stanmore branch regarding a property available for rent that was perfect for me and my partner. I was lucky enough to find the listing as soon as they put it up. I contacted them via the form on Zoopla and they called me and were very rude: didn't identify themselves and asked "How can I help?". I didn't even know what the call was about until I asked if this was about the property.They asked for a few details about annual income, etc and said they would contact the current tenant to arrange a viewing when it was convinient for them. A few days later, I called them back asking about the viewing, they said they were still awaiting for a time and date. The next day, they put up on Zoopla that the property was let. We didn't even get the chance of viewing the property and they didn't contact us back saying the property was let by someone else.Very upsetting and unprofessional approach.
Evelyn · 6 December 2021
Agent replied · 13 June 2024
Dear Evelyn We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotThank you so much Georgia Smith tenants…
Thank you so much Georgia Smith tenants renewal dept for such excellent service and help renewing my tenancy contractExcellent service as always.
Lyn · 6 January 2023
Agent replied · 13 June 2024
Dear LynCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotMoved in to a flat which was filthy
Moved in to a flat which was filthy, mattress urine stained, carpets covered with dirt, and Hossam from Gibbs Gillespie claimed we had accepted as seen.Eventually after numerous complaints a cursory 40 minute clean was carried out, a week after keys handed over. Would never use again
Adam · 17 July 2024
Agent replied · 24 August 2024
Dear AdamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards Customer Care Team
★★★★★ 5/5
GoogleI've had a great experience working with Charlotte and Daisy from Gibbs Gillespie. From the start of the rental process, I've been kept informed at every stage. Also, any maintenance that has been needed has been managed in a swift and professional manner.
Thanks for taking the stress out of it all!
Emma · 14 April 2024
Agent replied · 13 June 2024
Dear Emma Palfrey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe best! Perfect from start to finish. Highly highly recommend these agents. They went beyond and more. Super efficient. Paperwork hand delivered same day for example. The service and care was impeccable professionally and also personally. Words can't describe the gratify for this estate agents.They have made selling the house after 20 years easy and a pleasure. Thank you thank you thank you Jacob, James, Judith, Maggie and team.
Charlie · 14 June 2020
★★★★★ 5/5
TrustpilotVery satisfied
I have found Josh to be very professional and always available on the phone if I have any queries or concerns.I'm very happy with the photos taken of the house they're very well presented and shows off the properties potential.
Nicole · 30 October 2024
Agent replied · 26 December 2024
Dear NicoleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotPaul Tindley went above and beyond
Paul Tindley was exceptional in helping us close our sale in a an extremely time constrained situation. From start to finish, he led a professional process, helping us achieve our target offer region and get us over the line in a very stressful situation. He added the personal touch of always making himself available to speak and in terms of follow through, he went above and beyond.
Kish · 18 December 2020
★★★★★ 5/5
TrustpilotSo far so good !
We have only just recently instructed Gibbs Gillespie at the Ruisip branch to sell our property and to buy another. They have been exceptional so far. A young lady called Jenna has been so helpful, professional in her job and rings regularly keeping us up to date. Grant Petterson who valued our property was also very professional and gave us first class advice. Keep up the good work Gibbs. Thank you. CM and LE.
Mr · 6 February 2017
★★★★★ 5/5
TrustpilotSo far so good !
We have only just recently instructed Gibbs Gillespie at the Ruisip branch to sell our property and to buy another. They have been exceptional so far. A young lady called Jenna has been so helpful, professional in her job and rings regularly keeping us up to date. Grant Petterson who valued our property was also very professional and gave us first class advice. Keep up the good work Gibbs. Thank you. CM and LE.
L · 6 February 2017
★★★★★ 5/5
TrustpilotProfessional and proactive
Moving is very stressful for all of us, Gibbs Gillespie is very hands on, proactive and really helpful all the way, effective communication with both buyer and myself, I felt ease because I always know I can trust them, especially my move manager Luca.
Sam · 30 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.