Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDon't do virtual viewings, and won't let you apply unless you attend a viewing. Strangely someone can attend the viewing on your behalf, then you can apply... One wonders what reason drives their need to actually put eyes on applicants when references, job history and credit checks determine outcomes? If I was a landlord I'd definitely avoid this agent.
Worker42 · 25 August 2023
Agent replied · 24 August 2024
We are sorry you are unhappy with our processes. Viewing or having someone do a viewing for you allows the applicants to be happy and more confident with their property choices.
★★★★★ 5/5
GoogleIt is a lovely agency and staff. They always welcome me by phone and in person with the most passionate voices and care. They do business professionally and diligently. My partner and I feel safe working with them on my property affairs. Thumbs up to Keeley and Alicia.
Kaka · 26 February 2024
Agent replied · 24 August 2024
Thank you so much for your lovely comment ! 😊 …
★★★★★ 5/5
GoogleI have used belle Vue to sell two of my properties in the last two years and I can not praise them enough. The staff are very professional and I could not fault them at all. I have used other agents to sell our property's and paid four times the amount belle Vue charge and I did not receive the fantastic service I did with belle Vue. I will definitely use them again without hesitation.carry on the great work!
Dawn · 26 August 2019
Agent replied · 24 August 2024
Thank you so much Dawn for your kind comments from all of us at Belle Vue Estates
★★★★★ 5/5
GoogleRecently sold my house with Belle Vue, who were absolutely fantastic to work with. As a first time seller they helped me through every step of the way. Bev especially was a joy to work with. Would highly recommend Belle Vue to anyone thinking of selling.
Andrew · 14 June 2025
★★★★★ 5/5
GoogleI recently bought a property through Belle Vue Estates and they made the whole process very easy for me. Especially Sonja from Belle Vue, she is so friendly and helpful from day one, and she always tries her best to assist me. I would recommend Belle Vue Estates.
Tian · 25 August 2022
★★★★★ 5/5
GoogleI couldn’t fault Belle Vue Estates for the sale of my property. The most helpful team, especially Bev & Sonja who were there to give me constant support and updates throughout the process. Thank you!
Carly · 25 August 2023
★★★★★ 5/5
GoogleAfter a bad experience with a different local estate agent in Low Fell we were very sceptical about signing up with Belle Vue Estates. From the beginning when we had our initial appointment with Bev we have had the best service. They are so friendly and down to earth - it made the long sales process go over really quickly and painlessly. I can't recommend Belle Vue Estates, Bev and Sonja enough and if you are thinking of using them then please do - you won't be disappointed :)
Joy · 25 August 2023
★★★★★ 1/5
GoogleThey do not offer valuations BUT are Estate Agents! Unbelievable, Called today and asked for advise to book in a valuation on a property we have exchanged on and will be completing on this Friday. We are flipping a unit and wanted to get an idea of a valuation. I was told firstly to call the agent you are buying through, "why are you calling us?" Then told by the lady who does valuations she wont give advise until she has keys to view the property.. You will not get the keys to any property if you can't hold a simple conversation to a potential vendor!! What a bad representation for Belle Vue Estates. Avoid.
Antonio · 25 August 2023
★★★★★ 5/5
GoogleBelle Vue Estates did a tenant find for my property. Great communication and service, will definitely be using them again !
Mohammed · 6 December 2024
Agent replied · 10 December 2024
Thank you Mohammed, we are looking forward to working with you again 😀 …
★★★★★ 5/5
GoogleAfter almost two years of house hunting Joan called me to say that my offer has been accepted popped into the office ever so friendly looking forward to getting everything sorted and eventually moved into my forever home
Kelly · 28 November 2023
Agent replied · 24 August 2024
Thank you for your lovely review Kelly, we at Belle Vue wish you all the best on your journey 😊 …
★★★★★ 1/5
GoogleBad communication. Don't even get back to you then when they eventually do, the property is gone. Waste of time and won't be going through them again.
Leanne · 29 August 2025
★★★★★ 5/5
GoogleI have now both bought and sold via Bell Vue Estates and both experiences have been lovely. Kept up to date, the staff in the office are absolutely lovely to talk to. Absolutely no complaints from me, I would recommend!
Amy · 25 August 2023
Agent replied · 24 August 2024
Thank you so much Amy 😀 …
★★★★★ 3/5
GoogleTook nice photos, had to chase them to get the sold sign up, didn’t have a great deal of communication with them, thought they could have explained the process better. Recommended a solicitor to use which I thought was very helpful of them until I realised I was billed £150 commission (they don’t mention it when they speak to you on the phone!). In hindsight wish I had just tried to sell my house without using an estate agents as it’s a sellers market at the minute!
D · 25 August 2022
★★★★★ 5/5
GoogleProfessional from house being photographed to house being sold. Kept us in the loop after viewings. Staff are lovely and friendly.
Would highly recommend Belle Vue Estates when buying or selling. Very friendly and professional.
Jacqui · 20 March 2025
★★★★★ 5/5
GoogleWe have just completed on our sale today with the amazing support of Belle Vue, what a team! So supportive, proactive and professional, couldn't ask for more.
Allison · 26 February 2024
Agent replied · 24 August 2024
Thank you for your amazing feedback Allison, we really appreciate it 😊 …
★★★★★ 5/5
GoogleThe staff at Belle Vue couldn’t have been nicer.
Super supportive and helpful throughout the stressful process of purchasing my first home, would happily use this estate agents again.
MissLady · 28 December 2023
Agent replied · 24 August 2024
Thank you for your kind review 😊 …
★★★★★ 5/5
GoogleGreat agency, very accommodating as well as being able to deal directly with some great people. Would highly recommend.
Brian · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for your kind feedback Brian. We are glad we were able to help 😊 …
★★★★★ 1/5
GoogleWent to view a house with this agent, they called up a couple of days later for feedback. I put an offer in for the house and they never bothered getting back to me 4 weeks later and after sending them an email complaining about this - still no response. Won't be using them again anytime soon.
Mus · 26 August 2019
Agent replied · 24 August 2024
Thank you for taking the time to review our company. All reviews, good or bad, are very much appreciated as it allows our business to grow. We are very sorry to hear you feel you have not received the best service from us but without providing us with any indication of who you are or how we can resolve your dissatisfaction your review is not a true reflection of our business.
★★★★★ 1/5
GoogleVery very poor estate agency, supposed to meet for a viewing and did not turn up when I rang to ask where “Clare” was, an agent called Stewart answered and told me she was on her way and to just wait. Half an hour passes and still nothing I rang back up to have Clare herself answer the phone and tell me she has left messages and called me to ask if I still wanted to view, there were no missed calls or emails on my phone from them to confirm.
I missed an important appointment due to having these time wasters as agents.
Very very poor communication with this letting agency BEWARE.NegativeResponsiveness, Quality, Professionalism, Value
Nicole · 25 August 2021
★★★★★ 5/5
GoogleWe bought our new home through Belle Vue Estates and couldn’t have been more happy with the service they provided. We dealt largely with a lovely lady called Bev. She was an absolute ray of sunshine and made a very stressful time so much more bearable. Communication was great and found all staff to be very understanding and professional. If we ever plan to move again, (highly unlikely!) we wouldn’t hesitate to use Belle Vue. Many thanks to everyone on the team.
Laura · 25 August 2021
★★★★★ 5/5
GoogleBeverly at belle vue has been amazing for us. Always so helpful and cheerful whenever she's been helping us with a problem. Would highly recommend
Jessica · 28 November 2023
Agent replied · 24 August 2024
Thank you Jessica, we really appreciate your feedback and will definitely pass this on to Beverly !
★★★★★ 5/5
GoogleGreat service, very genuine and very reasonably priced
It was a simple and fast process
Jon · 26 May 2024
Agent replied · 24 August 2024
We really appreciate your feedback, thank you so much ☺️
★★★★★ 1/5
GoogleIf you're looking to sell your home, Belle Vue Estates are a very amateur company at best. I'm absolutely disgusted by their lack of ability to market a property and communicate effectively. There's a reason they're the price they are! We had 3 'viewings' in a row where no one showed up! This is a huge inconvenience when arranging your day and childcare around a viewing you're expecting. They even told me that the final viewing had rang up their office to cancel it the day before but they'd not bothered to tell me!!! I can't begin to describe what a waste of a day it was when I'd taken the child into nursery, prepared the house and waited until 3pm when no one turned up! Only to find out that Belle Vue had known all along that the viewing had been cancelled! Seeing that this was the third 'no show' I was livid. A lovely home but only 4 actual viewings in 7 months. I'm delighted that I've ended the contract with them and will look to market my property with another estate agent.
Craig · 25 August 2020
★★★★★ 5/5
GoogleVery good experience with Belle Vue. Quick responses with queries over email and over phone. They are a team of experienced, Knowledgeable professionals. Highly recommended.
Sherry · 25 August 2023
Agent replied · 24 August 2024
Thank you for your feedback 😊 …
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