Farrell Heyworth Garstang reviews

Thank you for taking the time to share your feedback. We appreciate your honest comments and are pleased to hear that your experience improved significantly once Alison Ainsworth became involved. Clear communication is important to us, and it's encouraging to know that Alison was able to provide the answers and support you had been seeking. Your recognition of her proactive approach, persistence and commitment to keeping in touch is greatly appreciated, and we will ensure your kind words are passed on to her. Thank you again for your feedback, and we’re delighted that Alison was able to provide the reassurance and assistance you needed during the process. Best regards Jeremy Collins Director Farrell Heyworth

We are sorry to hear that you had a negative experience during your tenancy with us. However, we would like to clarify that our company takes the maintenance and upkeep of our rental properties very seriously, and we always aim to address any issues as soon as possible.We take all complaints seriously and would welcome the opportunity to discuss your concerns further. Please contact our office at your earliest convenience to discuss this matter in more detail.Best regards,Jeremy Collins - Director

We're really pleased to hear that you received such a positive experience from Amanda and the Garstang team. It’s great to know that Amanda was proactive, knowledgeable and able to provide the guidance, information and recommendations you needed throughout the process. Delivering a helpful and informed service is something we take great pride in, and your recognition of the team's efforts is very much appreciated. Thank you for taking the time to share your feedback. We’re delighted that the service you received was top notch, and we wish you all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your wonderful feedback! We’re thrilled to hear that Liam provided you with excellent service during your house purchase in Garstang. We understand how crucial communication is in the process, and we’re glad Liam met your expectations. If you need any further assistance or have any more questions, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience. Unfortunately, as you’ve declined to provide further information, we’ve been unable to identify your specific transaction to review the details. For clarity, as the selling agent we act on behalf of the vendor and are not legally permitted to make any changes to a property or alter the condition in which it is left. At completion, we can only hand over the keys that are provided to us by the seller or their solicitor. We always aim to offer clear communication and a professional service, and we’re sorry you did not feel that was the case on this occasion. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices.Our process is as follows:All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request.The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property.If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers.If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event.Kind regards,Jeremy Collins, Director

Thank you for your kind words! We are delighted to hear that you had a positive experience with us, and that Erin has been able to assist you with professionalism and dedication. We appreciate your patience, and rest assured, we are doing everything we can to ensure the work on your property is carried out promptly. If you need any further assistance in the meantime, please don’t hesitate to get in touch.Best regards,Jeremy CollinsDirectorFarrell Heyworth

Thank you for your kind words! We’re so pleased to hear that Alison has provided such excellent service in helping with your son’s house sale. Her professionalism, understanding, and empathy are qualities we truly value, and it’s fantastic that she went above and beyond to assist you. If you need any further support in the future, don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience. We’re pleased to hear that Sara at our Poulton-le-Fylde branch provided such helpful and professional support during your viewings. Please do not hesitate to contact us again if we can be of any further assistance. Best regards Jeremy Collins Director Farrell Heyworth

We're truly delighted to read your kind words. Selling a home is an important journey, and it's wonderful to know that you felt supported throughout the process. Your appreciation means a great deal to the team, and we're so pleased that we were able to help you achieve a successful outcome. Providing professional guidance, clear communication and a positive experience is something we always strive for. Thank you again for taking the time to share your feedback and for placing your trust in us. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your great review. We’re really pleased to hear you received excellent service from the whole team, and especially glad that Liam made such a positive impression. We appreciate your feedback and look forward to assisting you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your feedback. We are very sorry to hear that you were left unhappy with your experience. We take comments like this very seriously and are disappointed to learn that we did not meet your expectations on this occasion. Our aim is always to provide a professional and reliable service, and we regret that this was not reflected in your experience. If you would be willing to share more details, we would welcome the opportunity to review what happened and address your concerns. Please contact your local branch so we can look into this further. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for taking the time to share your experience. We’re really pleased to hear how supported you felt throughout what sounds like a challenging journey. Buying a forever home can come with unexpected hurdles, so it’s reassuring to know that clear communication, commitment and consistent care helped make the process manageable for you. Alison Whiteside will be delighted to read your comments. Her professionalism and dedication to keeping clients informed and supported is something we value greatly, and it’s lovely to see that recognised so warmly. Thank you again for your recommendation, and we wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

We’re really pleased to hear about your experience and thank you for sharing your feedback. It’s reassuring to know that Alison Whiteside was able to support you so thoroughly and do everything possible to help resolve the challenges you faced. Going above and beyond for our clients, while remaining professional and supportive throughout, is something we value highly, and your comments reflect that commitment perfectly. We’re also glad to hear that you found the wider team professional during the process. Alison will be delighted to receive your kind words and recognition. Thank you again for choosing Farrell Heyworth and for taking the time to recommend us. Best regards Jeremy Collins Director Farrell Heyworth

We’re sorry to hear that you feel disappointed with your experience and appreciate you taking the time to share your concerns. As estate agents, we act on behalf of our vendors and are required to follow their instructions carefully. To protect their position and avoid unnecessary disruption, we ask applicants to demonstrate that they are in a position to proceed before viewing our vendors’ properties. This approach is designed to ensure that viewings are meaningful and that sellers can have confidence in the level of interest being shown in their home. We understand that this can feel frustrating, particularly where properties sell quickly, and we appreciate that different buyers will have different perspectives on the process. However, our priority is always to act in the best interests of our clients and to support smoother transactions for everyone involved. We’re unable to comment on individual circumstances publicly, but concerns are always best discussed directly with the branch involved so they can be addressed appropriately. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. I'm sorry to hear that despite a fantastic start from Nathan and the team at the time of writing this review you still not moved in to your new property. We investigated this matter at the time and provided a full reply. I understand this must have been extremely frustrating for you, as it is for us. If you would like to discuss this or any other matter with the team they are keen to assist you.Kind regards,Jeremy Collins - Director

We’re sorry to hear that you feel dissatisfied with the experience and the length of time the transaction has taken. We recognise how frustrating this must be. We would very much like to look into the concerns you’ve raised in more detail. However, as we’re unable to identify the transaction or the parties involved from the information provided, it isn’t possible for us to investigate this further or review the circumstances in the appropriate context. As estate agents, we act on the information available to us at each stage and in line with our client’s instructions, and buyer circumstances can change as a transaction progresses. We’re unable to comment on individual situations or specific communications in a public forum. We understand how delays and uncertainty can impact a sale, and concerns of this nature are best addressed directly where they can be properly reviewed. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience working with our team at Farrell Heyworth. Scarlett and the team are always committed to providing excellent service, and we’re glad we could assist you in finding suitable tenants for your properties. We truly appreciate your support and look forward to working with you again in the future. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for sharing your feedback. We are very sorry to hear that you were disappointed with your experience and that our service did not meet your expectations. We understand your concerns around communication and the marketing fee, and we regret that you did not feel fully supported during your time with us. Please be assured that your comments have been noted and shared with the team, as we are committed to improving the service we provide to our clients. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for sharing your feedback. Given your experience buying and selling property regularly, it’s reassuring to hear that this sale progressed smoothly and met your expectations. We understand how important clear communication and momentum are, particularly when transactions need to stay on track. It’s great to see Alison Whiteside recognised for the role she played in helping move the sale through to completion. Her practical, focused approach is exactly what we aim to deliver, especially where timing and coordination matter. Thank you for choosing Farrell Heyworth, and for taking the time to leave your comments. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your lovely review! We’re so pleased to hear that Scarlett has been able to make the process smooth and easy for you. Communication is key, and it’s wonderful to know that you had a positive experience. If you need any further assistance in the future, don’t hesitate to get in touch! Best regards, Jeremy Collins Director Farrell Heyworth

We’re really pleased to read this, and thank you for taking the time to share such a detailed account of your experience. It’s great to know that the Barrow team were able to step in, regain momentum and secure a buyer for you after a difficult start elsewhere. We’re especially glad that you found the office approachable and supportive throughout the process. We also appreciate your openness about the challenges once an offer had been accepted. While elements of the conveyancing process can sit outside our direct control, it’s reassuring to hear that Alison Whiteside provided such consistent, positive support at what was clearly a demanding stage. Her proactive, calm approach and commitment to keeping matters moving are very much in keeping with the service we aim to provide, and your kind words will mean a great deal to her. Thank you again for your feedback and for trusting Farrell Heyworth with your sale. We wish you all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

We're pleased to hear that you would be happy to use Farrell Heyworth again, and thank you for taking the time to share your experience. It's great to know that Alison Ainsworth provided helpful support with purchaser communication and contributed to keeping the process moving smoothly. Clear, responsive communication is an important part of any property transaction, and we're delighted that this was reflected in your experience. Your feedback is very much appreciated, and we’re grateful for your recommendation. We look forward to assisting you again in the future should you require our services. Best regards Jeremy Collins Director Farrell Heyworth