Farrell Heyworth Fulwood reviews

Thank you for taking the time to leave feedback. I am so pleased that Shelley, Nick and our Fulwood team were able to help you find your new home and provide such an excellent service along the way. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased that Jonathan, Mandy and our Preston team were able to help you find your new home and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased that Taylor and our Fulwood team have been able to help you. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I'm confident that our Preston team will be doing everything they can to help you to find the perfect property but if you have any concerns at all please feel free to speak to the Branch Manager, Chris plumpton who will be able to resolve them for you. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave a review. I'm sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. Farrell Heyworth conduct 1000's of successful viewings every year and I am extremely surprised and disappointed, as I'm sure you are, to hear this has gone wrong in your case. We would still like to assist you to find the right property and out team would be delighted to hear from you. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am delighted to hear that Natalie and the Fulwood team were so helpful. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best in your new home. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during your property matter. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Carrie, Natasha, Lucy and our Fulwood team. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team were able to provide you with a great service. We know how important communication is to our customers and our lettings team make it their top priority to ensure customers are always well informed. We look forward to continuing to support you. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Dear Mr Shahab, We have been extremely disappointed to see your review as we take customer service very seriously. Unfortunately I have been unable to investigate this matter further as I cannot find any interaction on our software with a customer matching your name here. Could you please contact our Preston branch manager, Chris Plumpton as soon as possible on 01772 203345 so we can look into this matter further? I can assure you that in accordance with our legal obligations to our clients any offer made via our staff would be accurately passed to the property owner for their consideration. At Farrell Heyworth we have a duty to achieve the very best price the market is prepared to pay for every property and our staff take it as a matter of pride to exceed our clients expectations. We look forward to hearing from you. Kind regards, Chris Heyworth - Director

Thank you for taking the time to leave feedback. It's great to hear that our Fulwood Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased that Taylor and our proactive Preston team have been able to help you ro sell your home so quickly. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your properties. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If and when you need the services of our team again they would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for your kind words! We're delighted to hear that Katie Ward and the team at Farrell Heyworth provided you with amazing service and were helpful throughout the renting process of your property. We appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for your glowing review of our Preston branch manager Chris! We are so glad to hear that you found him to be exceptionally professional and responsive. A 5-star rating is a testament to his hard work and commitment to delivering exceptional customer service. We appreciate your positive feedback and are grateful for the opportunity to serve you. Thank you for choosing us and we hope to have the opportunity to assist you again in the future. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave feedback. I am so pleased our Fulwood team were able to provide you with a great service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Preston team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Dear Mr Merivale, Thanks for getting in touch with your concerns. We are keen to hear all feedback from our clients and actively consider it when planning changes to our customer service policy. All applications are dealt with by our lettings department as expediently as possible. Occasionally applications take longer than expected due to delays regarding third parties which are beyond our control. Communication with our clients is very important to us. Our lettings team are constantly working hard behind the scenes to ensure all matters are dealt with as quickly as possible and are in contact with clients as and when they have information to share. Our lettings team at Preston would be more than happy to discuss your concerns further. Please feel free to contact them on 01772 888012. Kind regards, Laura@FarrellHeyworth

Thank you for taking the time to leave feedback. I'm delighted that Shelley and the fulwood team were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Jeremy Collins, Director

We're sorry that you were unhappy with the service you received from our Fulwood branch. After further investigation of this matter it is our understanding that prior to your viewing date, we received an offer on the property. The offer was financially qualified, and submitted to the solicitor who is overseeing the sale in the vendors absence (they live overseas) At this point the solicitor accepted the offer, and agreed to the clients request to cancel future viewings as a condition of the offer. The branch staff then went on to cancel all of the viewings on the property going forward. We can understand that this must have caused some disappointment however the staff were simply following the instructions of the acting solicitor who was acting on his client’s behalf. Customer service is the number one priority for all branches, all feedback helps us to inform our future planning and customer service training. Unfortunately our Fulwood branch manager Simon Long is currently on annual leave, however I will ask him to call you to discuss this matter further on his return.