Farrell Heyworth Fulwood reviews

★★★★★ 4/5

Google

Some people will look for a service that offers everything and requires no input from the landlord...you don't get that anywhere! Farrell Heyworth offers proactive and helpful, they will need your decisions on matters over the tenancy and input to placing new tenants. Work with them to help you make your property work for you. Seek to work with them, build a relationship and they will work with you to get win-wins! I've gone from having no one in the house to it being filled within a week...

Ben · 30 May 2023

★★★★★ 5/5

Google

Flawless service. Taylor was tremendous in her communication as the property going for sale was an ex rental and was being renovated. She kept her promise and called me bi-weekly. The handover to valuer was also seamless. Richard called and sent us a valuation report on time. And tonight Nicola told us we had a cash offer from an investor. Cannot express how impressed I am from initial contact to market. I can't say a bad word. Very professional. Shame people only report negative experiences mine was outstandingPositiveResponsiveness, Professionalism

Ariana · 20 June 2021

★★★★★ 1/5

Google

Phoned up to find out what percentage they charge to sell property they said they don’t know they’re have value it .

Harry · 13 November 2025

★★★★★ 5/5

Google

Dexter, from Farrel Hayworth valued our 4 bed home a few weeks ago. He was knowledgeable, friendly and couldn’t be happier to answer all of my questions. …

Brucie · 13 September 2025

★★★★★ 1/5

Google

Farrell Heyworth have sent me the same email with a link about 10 times. I don't know what it is for. I have tried to contact them to find out what it is through email, phone, Facebook messenger and Twitter, but none of these have been answered. Not quite sure what's happening there!

Theodore · 19 October 2024

★★★★★ 5/5

Google

Anil was an amazing mortgage advisor who would give extremely fast response times. He took the time to know us and scenario and found us the best possible options across the board. Very happy with the service received.

Tina · 17 June 2022

★★★★★ 1/5

Google

AVOID AT ALL COST Forget about maintenance for minor repairs, you have to do it yourself For major and emergency repairs again do it yourself unfortunately, because they can leave you without a heater for all your stay in the house, i fixed the smart meter in the house myself. In particular , avoid PR2 2RT 4 Francis street, the house is full of mould , The house looks repainted when i got it, never knew it was full of mould, i got to know when i started seeing signs during winter, my health was in danger, i left my apartment to squat with a friend,i informed this agency , they said they will inform my landlord and nothing was done…only for my deposit to be deducted for redecoration after i left… Avoid at all cost, i read reviews , saw the negative result but I went ahead to give them a trial thinking i will have good things to say ….. They are the Worse if not Worst.. PS: i will keep dropping reviews anytime I remember how the said building affected me.

Olami · 16 December 2024

★★★★★ 5/5

Google

Great experience with Natalie Eccleston, so helpful and looked after me. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Mehmet · 29 December 2025

★★★★★ 5/5

Google

Thank you Farrell Heyworth for the professional manner in which you marketed and sold my property, including doing all my viewings for me. Due to the difficult nature of my purchase, I am grateful that I had such a strong team on my side. Without the help of the team at Farrell Heyworth I would have probably lost my purchase. I am now happy in my new home and would like to personally thank Russell, Shaun, Olivia and Amanda for all their help.

Mike · 14 March 2020

★★★★★ 5/5

Google

At first I was a bit skeptical and nervous about selling my property, but from day one I dealt with Olivia, she made me feel comfortable and confident. Olivia has been nothing short of professional and has been a pleasure to deal with throughout the whole sale. She has always been at the drop of a line to help me out and has gone above and beyond of what she has needed to. After having previously dealt with other estate agents I can easily say Olivia has been far the best and I would 100% look to coming to her in future sales.

Aaron · 14 March 2020

★★★★★ 1/5

Google

Do not sign up with this agency!!!! Response for any issues you have inside house will be in years . I have been in a house through them for almost 3 years . In my first year my boiler broke it took them to come and fix it 6 months . Later same year , my electric shower broke , it took them weeks to come and fix it . If you email the agency and ask for help they will not do anything they will ask you to fill in a form on their maintenance website and go from there and wait weeks . NOW my meter broke I have no heat inside house , landlord doesn’t fo anything to fix it , it has been days since I am staying in cold I have emailed the agency telling them everything and I have been ignored and I am still ! I have complained about my issues with neighbours fighting all the time not being able to sleep , police is always on that street because of how bad they are !! It ‘rains’ inside house because of landlord not doing anything !! I have called the agency and raised this issue and they have said they will send a plumber to sort this out and nobody turned up ! By leaving this here I hope to get the attention of this agency and I will take this matter further !!

Nu · 14 December 2022

★★★★★ 5/5

Google

Katy was brilliant with me. My first time dealing with a home valuation and she helped me tremendously!!! Highly recommend.

Laura · 22 November 2023

★★★★★ 5/5

Google

I dealt with Stevie Hook on a commercial sale which was bought through my company. Stevie was professional, polite, a great negotiator and most important for me she kept me informed throughout the purchase. No complaints from me and would definitely recommend. Thanks Stevie

John · 14 March 2021

★★★★★ 5/5

Google

Estate agent Liam is very professional, friendly and helpful and a credit to his team. Always happy to help with a smile on his face !

Kirsty · 30 May 2023

★★★★★ 5/5

Google

Absolutely amazing service from start to finish. Vicki who came to my house to give me the valuation of my property was very professional and explained everything clearly then Natalie from the office could not be any more helpful. I had spoken to a few other members of staff when I came into branch who went above and beyond. I would highly recommend this estate agents and its worth paying that little bit more to get the job done!

Sarah · 14 December 2022

★★★★★ 5/5

Google

Really impressed with the company, friendly and easy to deal with. Dexter showed around and was super helpful!

Firstname · 30 October 2025

★★★★★ 5/5

Google

I was in search of my very first rental property but I was living abroad which meant I had to send a third party to view flats for me. After a few failed attempts at finding my 'perfect' home through private landlords I found a lovely little flat advertised by Farrell Hayworth. A couple of days later my parents had arranged a viewing which I attended through Skype. We all instantly fell in love with the flat, it was perfect for my needs and Russell was very accommodating to my large and unusual viewing party, patiently answering questions being fired at him from 3 generations of Doyles. From that moment I knew that I wanted to make my home in the property but as I was abroad at the time it was going to be difficult. Russell worked long and hard to find the way to make it happen for me and that hard work paid off. After 1 week of being back in the U.K. I got the keys to my beautiful new home, I am now settled in and I am happier than I ever thought I could be. My landlords are as wonderful as Russell said they were and my flat is perfect. Russell and his colleagues at Farrell Hayworth went above and beyond to help me, they could have taken an easier tenant for the flat but they decided to work extra hard to get me my dream. I would recommend Farrell Hayworth to anybody who wishes to receive A highly professional service by wonderfully down to earth people. A massive thank you to all who were involved!

Michelle · 15 March 2019

★★★★★ 1/5

Google

Chose these estate agents because they're local and established, but extremely disappointed with the lack of customer service. We don't get updates on our house sale, feedback is minimal when we ask for it and we are fobbed off with 'I'll chase it next week' all the time. We are basically left in limbo with no information with regards to what is going on. When we ask for info we are told they will look into things in another week, so the cycle continues. Delay. Delay. Delay. We'll be glad when it's all done with so our stress levels can return to normal. We will never use them again. We regret choosing them as our estate agent. We would never recommend them. Update 1: I was contacted by the branch manager about my one star review and was asked if I'd change it. I said if he could get things moving and get me some info I might do. He didn't respond to me so I didn't amend my rating. Update 2. After finally completing and moving house we....heard absolutely nothing from Farrell Heyworth. No phone call or email. Nothing. The estate agent of the house we were buying kept us informed all morning and even gave us a card and a bottle of fizz, but our own estate agent Farrell Heyworth didn't even speak to us. It's like we didn't exist. Update 3. After completion this estate agent have been trying to say we haven't paid them the right amount of money. We paid them via our solicitor exactly what it says on the cost breakdown they provided. What an absolute joke. If you need a recommendation for a good estate agent try...ANY OTHER ONE JUST NOT THESE. Just check they will acknowledge your sale and that they know how much to charge you first!

John · 15 September 2022

★★★★★ 1/5

Google

I tried to book a viewing for a property but they first told me i need to do an online viewing and see if we like the property. The online viewing comprised of a shoddy video made by amateurs and i would not really call it a viewing. Anyway, we were still interested in the property so i called the agent and asked if we could book a traditional viewing. I am a cash buyer and i was told that i cant view the property without showing proof that i have the cash ready. What a ridiculous notion!!! i have viewed several properties recently with other agents and not one has asked me for proof of funds, so why is Farrell Heyworth being so awkward. Moreover, why would i view a property if i know i cant afford it. Its simple maths, i either have the cash or i do not, its not like a mortgage where there is a chance it may be rejected. Absolute shocking service from these people and i would advise everyone to stay well away. In this difficult climate, they are making things tougher for buyers and i cannot believe they are turning potential buyers down. STAY WELL AWAY!!! NEW REVIEW: I had my second contact with this estate agent 2 weeks ago. i left an enquiry to purchase a flat and was told they will contact me to arrange a viewing. 2 weeks later i still didnt receive a call or email to arrange the viewing so i called them today. They told me that there was a block viewing last week and the property has now been sold. What a joke!. Nobody bothered to call me to view the property and now the seller was forced to accept an offer which was way lower than ours because he didnt even know we wanted to make an offer. Customer service at this company is non existent. Worst experience ive had with a estate agent and second time this has happened with them. So frustrating!NegativeQuality, Professionalism, Value

Hassan · 28 August 2022

★★★★★ 1/5

Google

You will need to provide proof of funding and mortgage in principle in order to be eligible for a physical viewing with Farrell Heyworth Fulwood. After you send them everything that is required, they can still not show you the property because it has been gone long ago - in my case, BEFORE my first call. They are just too busy to tell you this information but never forget to ask you for financial information in advance and recommend their mortgage advice service to you. I will highly recommend potential buyers to view properties advertised by Farrell Heyworth if you do not mind (a) wasting your time to prepare for all documents and (b) sharing your financial information with them for nothing.

Jack · 16 August 2022

★★★★★ 5/5

Google

Want to say a massive thank you to Katy! Amazing service and very friendly whilst valuing my home

Gillian · 23 October 2023

★★★★★ 1/5

Google

Utterly terrible! I would agree with the other one-star reviews on here. One review states that they would not recommend this agency to my worst enemy! Wholeheartedly agree!! The all-white agency is full of awkward, problem-identifiers who aren't very knowledgeable of the local market and seem deliberately unhelpful. Chris Plumpton, the branch head, is laughable as the head of the office. He's also unresponsive and difficult, as are his very unhelpful team, including Blake. Not surprised if this branch doesn't close down soon.NegativeResponsiveness, Quality, Professionalism

Sarah · 20 June 2022

★★★★★ 5/5

Google

We used the services of Farrell Heyworth mortgage advisor Anil Parmar who was absolutely brilliant for us as first time buyers, holding our hand as we negotiated the process. He was extremely responsive and made sure he noted all our important dates so he could check in regularly to ensure things stayed on track. We always felt his advice about mortgages and insurances was honest and tailored to our needs, while giving us plenty of time to think things through and come back with questions. He responds rapidly and is genuinely friendly in his communication. We would highly recommend him and will be back in the future.PositiveResponsiveness, Quality, Professionalism, Value

Ceciel · 20 June 2022

★★★★★ 5/5

Google

Taylor has been outstanding from the word go. Her professionalism, communication and expertise in handling a collapsed sale to completing the next has been nothing short of outstanding. @taylortownsend we cannot thank you enough.

Carl · 14 March 2022