Every review we hold for the Fulwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie ward has been absolutely brilliant throughout the whole process. She Answered my 1 million questions/emails and phone calls and helped me so much with everything. So grateful for her professionalism and work she has shown and done for me. Thank you very much - Ashleigh
Ashleigh · 13 September 2025
Agent replied · 13 April 2026
Thank you for your lovely review, Ashleigh. We’re so pleased to hear that Katie provided such brilliant support throughout the process and that her professionalism and commitment made such a difference for you. … More
★★★★★ 5/5
GoogleI highly recommend Farrell Heyworth, the staff are super friendly and welcoming, I felt at ease the moment I entered the building! I would like to say a big thank you to Chris and the team, they have been giving me all the up to date information I needed and guided me through the process to buy my home. Thank you to everyone involved, you've been a great help!
Raj · 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleWe have recently started getting a bigger house and Farrel Heyworth had a beautiful house available, which we applied for. The application process was smooth and during the viewing our agent Jonathan was helpful, nice and Supportive. Subsequently the estate agent continued to support us in a fast, efficient and most importantly caring way and therefore I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Robin · 20 June 2021
Agent replied · 19 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team have been able to help you find and buy your new home. I'll be sure to pass your kind words on, they will be delighted.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI placed my property with Farrell Heyworth Fulwood on 1st July after an awful experience with another Estate Agency. Katy came out and inspected the property and handled the viewings which put me at ease. My point of contact in the agency …
HELEN · 13 September 2025
Agent replied · 13 April 2026
Thank you for your brilliant review. We’re so pleased to hear that your experience with our Fulwood team was such a positive one after a difficult time with another agent. … More
★★★★★ 5/5
GoogleCouldn't be more pleased with the service from Farrell Heyworth Fulwood. Blake was available for any and all inquiries, and was very attentive to my needs. He was professional but personal and I couldn't be more thankful for all his help. He found me the perfect next home :) Thank you Blake and thank you Farrell Heyworth!PositiveResponsiveness, Quality, Professionalism, Value
Kirsten · 20 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Blake and our fulwood team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleFarrell Heyworth did a very quick and professional job of selling my property at a busy time in the housing market, and Taylor Townsend was most efficient and personable in all her dealings with me. She liaised very effectively between buyer, seller and solicitor, keeping everyone informed of progress and next steps.PositiveResponsiveness, Professionalism
Eileen · 20 June 2022
Agent replied · 19 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleCan not believe how on the ball and efficient Farrell Heyworth have been with advertising my house! Special thanks to Taylor who lined up four proceed able viewers in the first few days with an acceptable offer in the first week! So happy to be now looking for next home! Top marks to Taylor Ten Stars!PositiveResponsiveness, Quality, Professionalism, Value
Amanda · 20 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Tayloe and our Fulwood team were able to provide you with a great service when helping you to sell your home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI would like to thank Katy and the rest of the team at Farrell Hayworth for their super help and advice. Katy was very knowledgeable and was able to answer all our questions while viewing the property!
CarMonkey247 · 25 October 2023
Agent replied · 21 March 2024
You're very welcome! We're pleased to hear that Katy and the team at Farrell Heyworth were able to provide you with helpful information during your property viewing. If you have any more questions or if there's anything else you need in the future, please don't hesitate to reach out to us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWould highly recommend! I was looking for a very specific property with many “must haves”. Lauren has left no stone unturned to find me a property meeting all of my demands. The patience and determination showed by her was second to none, she is a valuable asset to this estate agent.
Lewis · 1 May 2025
Agent replied · 30 May 2025
Thank you for your wonderful review! We’re so glad to hear that Lauren was able to help you find the perfect property. Her dedication and attention to detail are what make her such a valuable part of our team, and we’re thrilled that she was able to meet all of your requirements.
We appreciate your recommendation, and if you need any further assistance in the future, we’re always here to help!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI had a fantastic experience with our estate agent, especially with Katy, the valuer. She was professional, friendly, and spot-on with her valuation, giving us clear insights into the local market. Katy’s attention to detail and warm …
D · 13 September 2025
Agent replied · 13 April 2026
Thank you for your fantastic review and recommendation. We’re so pleased to hear that Katy provided such a professional and accurate valuation, with clear insights into the local market. … More
★★★★★ 4/5
GoogleWe had several complications with our Sale, but Alison Ainsworth and Alison Whiteside have been absolutely amazing! They relentlessly liaised with Solicitors and Estate Agents to ensure progress was made in a timely manner, as well as keeping us updated on a daily basis - professional, transparent and effective. We cannot stress how much we appreciated having these two in our corner. Thank you for all your hard work!
Naomi · 28 July 2024
Agent replied · 27 August 2024
Thank you for your kind words! We're delighted to hear that Alison Ainsworth and Alison Whiteside provided you with such exceptional service throughout your sale, despite the complications. They truly went above and beyond to ensure everything progressed smoothly and kept you informed every step of the way. We'll make sure to pass on your appreciation to them.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleKaty at Farrell Heyworth has been brilliant throughout the sale of our house. From the meet and greet completing the initial valuation to introductions to our buyer. She is professional, knowledgeable, and incredibly supportive. Her …
Calum · 13 September 2025
Agent replied · 13 April 2026
Thank you for your excellent review and recommendation. We’re so pleased to hear that Katy provided such professional, knowledgeable and supportive service throughout the sale of your house. … More
★★★★★ 5/5
GoogleKaty Heslop came and valued our property. She valued it higher than other agents I had come round to value the property. I felt that she really knew the area and trusted her judgement. We sold for full asking price and I am so grateful we went with her and the Farrell Heyworth team. Liam our sales negotiator was also amazing. The whole team have been really supportive and helpful.
Claire · 5 June 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and the opportunity to provide you with the support you required. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have just recently sold a property and dealt with Taylor. She was brilliant. Very professional rang me regularly to keep me up to date with the property and was so friendly. Taylor always put my mind at ease during a stressful time so thank you for your hard work.PositiveResponsiveness, Quality, Professionalism
Julie · 28 August 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that Taylor and our Fulwood Team were able to provide helpful advice and support during the purchase of your home. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAmazing help from Maya L, made our moving process so easy and smooth!
Jade · 13 March 2026
Agent replied · 13 April 2026
Thank you for your lovely feedback.
We’re delighted to hear that Maya made your moving process feel so easy and smooth. It’s great to know her support had such a positive impact on your experience.
We’ll be sure to pass your kind comments on to Maya.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. Would like to do a special mention to Natalie Eccleston who helped so much to get things over the line.
Damien · 22 December 2023
Agent replied · 21 March 2024
Thank you for your kind words! We're delighted to hear that you had an absolutely fantastic experience with our service. Natalie Eccleston and the entire team appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMyself and my partner have been dealing with Taylor at Farell Heyworth. Taylor has been professional to deal with and very responsive to any questions we may have. Taylor has kept me in the loop during this time of buying a property and we can't thank her enough.PositiveResponsiveness, Quality, Professionalism
Hannah · 28 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleBig shout out to the team at the Fulwood Office, great service, highly recommended, a pleasure to deal with, took some of the stress out of selling my home. Special thanks to Richard Ball for his patience, assistance and advice.
Jacqui · 14 December 2022
Agent replied
Thank you for taking the time to leave feedback and for your kind recommendation.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleIncredible service and Katy was a true credit to Farrell Heyworth. Ensured that I was informed, answered all of my questions and it was truly a seamless process
Jake · 22 November 2023
Agent replied · 21 March 2024
Thank you for your positive feedback regarding the incredible service you received, and we appreciate your kind words about Katy. We're thrilled to hear that Katy was a true credit to Farrell Heyworth and that she ensured a seamless process for you, keeping you informed and addressing all your questions.
Providing excellent service is a top priority for us, and it's great to know that our team member made a positive impact on your experience.
Thank you for choosing Farrell Heyworth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleA very pleasant experience using Farrell Heyworth. Chris and his team at the Fulwood branch came across very knowledgeable and were on point.
Even after a sale was agreed, Chris provided a good service and assisted in any queries I had.PositiveResponsiveness, Quality, Professionalism, Value
Quincy · 20 June 2022
Agent replied · 19 June 2024
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleCouldn't be more happy with the service provided by Farrell Heyworth, especially Natalie. Excellent customer service from start to finish. Always kept informed and updated throughout.
Gill · 22 December 2023
Agent replied · 21 March 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience with Farrell Heyworth, especially with Natalie. Providing excellent customer service is our top priority, and we appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleFulwood Farrell Heyworth have been great in all areas. Taylor has been extremely polite, friendly and professional and she always has a super cheery voice , which is lovely to hear at the other end of the phone.
Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 20 June 2022
Agent replied · 19 June 2024
Thank you for taking the time to leave feedback. It's great to hear that Taylor and our Preston Team were able to provide such helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleHi I have found Katie Ward to be friendly and most welcoming individual . I have requested information from her and she has dealt with it promptly and most efficiently. Also with the Tenancy find for suitable tenants she has been very Professional Thank you
Mohamed · 26 March 2025
Agent replied · 3 June 2025
Thank you for your kind review. We are thrilled to hear that you had a positive experience with our team. Katie, along with the rest of the team, is dedicated to providing efficient and professional service, ensuring that everything runs smoothly and promptly. We truly appreciate your feedback and are glad we could assist you in finding the right tenants.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleExcellent service from the Fulwood branch from start to finish. I was kept up to date with the sale of the property. Chris Plumpton was very professional and quick to respond if the buyers had any queries. I could not have asked for a more quality service.
Lorraine · 29 September 2021
Agent replied
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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