Trusted Agent profile Β· Fulham

Benham and Reeves Fulham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

648 reviews across 2 platforms

15 The Boulevard, Fulham, SW6 2UB

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Benham and Reeves's office in Fulham, at 15 The Boulevard, is rated 4.6 out of 5 across 648 reviews on two platforms, including 217 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.

Google logo

4.7 / 5

217

Reviews on Google

This office

Trustpilot logo

431

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Fulham office, from every platform, shown as written. First names only.

5/5

Google

Raj and Anne were extremely helpful!

Camila Β· 20 April 2025

Agent replied Β· 20 March 2026

Hi Camilla, thanks very much for sharing a five star rating here which Raj and Anne are very pleased to see, we are glad you've found the lettings team extremely helpful. Thanks for your custom, it's appreciated. - Ruth, B&R

5/5

Google

Great service by Yoshi and team!

Chee Β· 20 April 2025

Agent replied Β· 20 March 2026

Hi Chee, we're very pleased to hear Yoshi and the Japan Desk have provided a great service to you. Thank you for your custom with Benham and Reeves. - Emily, B&R

5/5

Trustpilot

I have been a landlord utilizing the…

I have been a landlord utilizing the services of Benhams and Reeves for some time now, and I must say, Dele has consistently exceeded my expectations. His dedication and professionalism shine through in every interaction. Dele has not only found me wonderful tenants but continues to do an outstanding job in managing my property. His attention to detail and proactive approach have alleviated any concerns I've had as a landlord. I confidently recommend both the company and Dele to my peers without hesitation. Thank you, Dele, for your exceptional service and commitment to excellence

Jonathan Β· 26 February 2024

Agent replied Β· 28 February 2024

Hi Jonathan, it's great to hear we are consistently exceeding your expectations as a landlord. Dele and the lettings and management team here are very pleased to see this and your five star rating. We are glad to hear our proactive approach is working well for you and really appreciate your custom and trust in us.- Ruth, B&R

4/5

Trustpilot

I would really like to express my…

I would really like to express my gratitude and appreciation for Francesca, our property manager. She is very prompt and detail oriented, we have never had any issues contact Ms Francesca during our stay at the property as well. She has kindly and promptly resolved all our issues related with the house and the move out. Thank you, appreciate your time and support, always 😊

Amina Β· 14 November 2024

Agent replied Β· 28 December 2024

Hi Amina, thanks for taking the time to leave such a lovely review along with your four star rating. Francesca and the property management team are thrilled to hear you've had such a good service experience renting with Benham and Reeves. Thank for your custom. - Ruth, B&R

5/5

Google

Very smooth letting experience. Helped us find our tenants within days. Comprehensive services are provided and always responsive to questions. Our agent Qilin Wang has been most helpful and responsive. Will recommend their service to anyone.

Jason Β· 26 November 2023

Agent replied Β· 24 February 2024

Hi Jason, thank you for your kind comments and the five star rating shared here. Our lettings team are very pleased to see this and we are very pleased to hear you've found our team responsive and so helpful. - Ruth, B&R

5/5

Trustpilot

great landlord agent

great landlord agent , we should know , weve been with them 8 years

Mark Β· 29 April 2026

Agent replied Β· 11 June 2026

Hi Mark, thanks for taking the time to leave this lovely feedback for the landlords service you are receiving from us. We are glad you are benefiting from all our core services and you find our team solutions-oriented which is great to hear. Thanks very much for your continued custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Great service by Anna!

The team headed by Anna Kaplan did a brilliant job for us handling the end of one lease and securing a new tenant. All was done seamlessly. It was such a relieve with us being overseas and not having the burden to coordinate all the required stuff like tenancy termination, cleaning , vetting new tenants etc.We were kept updated throughout the process. Fully satisfied with the great customer service.Nathan

Nat Β· 28 October 2023

1/5

Trustpilot

An UNACCEPTABLE FOUR YEARS,at 8 Clement…

An UNACCEPTABLE FOUR YEARS,at 8 Clement Avenue / Flat 7

D Β· 27 May 2026

Agent replied Β· 11 June 2026

Hi DM, we take all reviews seriously and asked Trustpilot to provide evidence of your tenancy. They sent your name and email which does not match the name on the tenancy agreement and the email address does not match our database. Saying that YOU have been living 4 years living at this property is being looked into by our compliance team. WE HAVE NOT RECIEVED ANY COMPLAINT FROM THE ACTUAL TENANT AT THIS PROPERTY. - Emily, B&R

5/5

Trustpilot

For me number One

I have lived for 7 years in an apartment that I rented through this agency. it represented the interests of the landlord. I had no problems: the contract was concluded quickly, all issues were resolved easily.They replaced my broken mattress and replaced my non-working washing machine. In addition, all my small-level requests were also carefully considered and promptly resolved. (in particular, the plumber solved the problem with mold and rust in the bathtub)The main advantage of this agency is the people: we still communicate with the realtor who rented the apartment to me. Managers changed several times, but everyone was extremely polite and helpful. I am grateful to the entire team for their work

Timur Β· 8 February 2024

Agent replied Β· 21 February 2024

Hi Timur, we're very pleased to hear you've been happily renting from us for 7 years and are getting a great service experience with our lettings & property management teams. We are particularly pleased to hear you've found us to be polite and helpful at all time. Thank you for your custom.- Ruth, B&R

5/5

Google

Helen Ramsey looked after the letting of our appartment in Regal house. We built up a very good working relationship with her and were very reassured at all times that she would get a good tenant which has just been achieved . Helen was most professional and a pleasure to deal with. Thank you Helen .PositiveResponsiveness, Professionalism

Anne Β· 25 August 2021

Agent replied Β· 24 February 2024

Thank you Anne, we're really pleased to hear you found our lettings service at Imperial Wharf so helpful and professional, it's great to for us to receive this positive feedback. Emily B&R

5/5

Trustpilot

Nick Hubbard has been very helpful from…

Nick Hubbard has been very helpful from the start and very understanding of the situation, he has been very easy and supportive to work with.

Tao Β· 27 August 2025

5/5

Google

Benham & Reeves stands out as the ultimate rental solution. From the outset, Raj and Anne impressed me with their professionalism and dedication. They listened attentively to my needs, presenting a range of perfectly matched options and guiding me through the entire process with efficiency and transparency. Even after securing my rental, their commitment to customer satisfaction continued to shine through. Honestly, I hardly give any reviews, but since I am deeply content, I’d like to add to this. β€œWith Benham & Reeves, you can trust that you're in good hands.”

Amit Β· 3 February 2024

Agent replied Β· 24 February 2024

Hi Amit, thank you very much for sharing a five star rating and for your kind feedback about the service you've had from our lettings team. We are very pleased to hear we were able to find you the perfect rental property to match your needs. - Emily, B&R

5/5

Trustpilot

Excellent Service

We rent our apartment we these guys. Had excellent service from George who we viewed the property with. We have had a few little issues and Tanya Karachorova the Property Manager has been super efficient (new dishwasher supplied and fitted in a few days for example) very helpful and friendly.

Drew Β· 18 August 2022

Agent replied Β· 21 February 2024

Thanks very much for sharing your five star rating and review here Drew.We're pleased to hear you have experienced a great lettings and property management service from our Kew Bridge team.- David M, B&R

5/5

Google

I was referred to Glen Neligan of Benham & Reeves by a friend and was extremely happy with the exceptional service I received from him in terms of finding an appropriate flat to completing the final agreement. He answered all my queries promptly and went above and beyond to accommodate all my requests. I would therefore wholeheartedly recommend Glen to anyone looking for letting services.

Nusrat Β· 25 February 2019

Agent replied Β· 24 February 2024

Dear Ms Kamal, Thank you for taking the time to review our lettings branch at Imperial Wharf. I am pleased to learn that Glen and the team were able to assist you in finding the right property. Wish you the best with your tenancy. Kind regards, Emily Taylor

4/5

Google

It is well known that Benham & Reeves are a well trusted agency, I know that cause my father also knows them and has been in business with them. However, I had few issues with slowness of communication, sometimes not getting an email response and even one very bad encounter which I had to raise an official complaint about via email; however, the response to the complaint was very quick and everything was sorted that same day which made me satisfied. In conclusion, I would come back to them if I needed.

Eman Β· 27 January 2024

Agent replied Β· 24 February 2024

Hi Eman, thanks for taking the time to give feedback here, we do hear you and appreciate it. We're glad that overall, you've had a good service experience with us. - Emily, B&R

5/5

Trustpilot

Very efficient and thorough when it…

Very efficient and thorough when it comes to lettings protocols that are easily understood by us, their clients. Thank you to Greta and Tom. They also give us ample time to respond.

Jasmine Β· 24 January 2024

Agent replied Β· 21 February 2024

Hi Jasmine, thank you for leaving a five star rating and for your lovely feedback. We're glad to hear you've had a really good service experience with Greta and Tom, we appreciate it.- Emily, B&R

5/5

Trustpilot

Penny was fantastic and really made the…

Penny was fantastic and really made the process as stress free as possible!! Highly recommended!

Alex Β· 18 November 2024

Agent replied Β· 28 December 2024

Hi Alex, we're very pleased to hear you've had such a fantastic experience with Benham and Reeves. Penny is very glad to see this and your five star rating. Thanks very much for your custom.- Ruth, B&R

4/5

Google

The property administration is properly carried out: the service charge and ground rent accounts received are promptly sent to us for settlement. The property's utilities are resolved in a timely fashion, and this ensures as the Landlord our payments to related invoices and government charges are made on time.

Cher Β· 20 May 2025

Agent replied Β· 20 March 2026

Hi Sir, we appreciate you taking the time to leave a review for the landlords service you are receiving from our Imperial Wharf lettings team. We are glad you are benefiting from all our core services and your let continues to go smoothly. Thank you for your custom. - Ruth, B&R

5/5

Google

Benham and Reeves has assisted me greatly in letting and managing my properties in UK. I was deeply impressed that Mr Shaun Tan could find the tenant and arrange the signing of tenancy agreement in a very short period of time. Very satisfied with the services provided by B&R.

Dou Β· 20 May 2025

Agent replied Β· 20 March 2026

Hi Dou Dou, we appreciate you taking the time to give this feedback for the lettings and property management service. Shaun and the lettings team are very pleased to see this and know they are meeting your service expectations. Thank you for your continued custom. - Ruth, B&R

4/5

Google

I have rented through Benham and Reeves for 3 years - Helen has been a staple of professionalism and support over these 3 years. She has gone above and beyond in terms of service and you could not ask for a better agent. She is the saving grace of this imperial wharf office.

Lydia Β· 24 February 2022

Agent replied Β· 24 February 2024

Thanks Lydia, we are very grateful for your review, it really helps us to keep striving to do better. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

I'm happy to renew the tenancy with Raj…

I'm happy to renew the tenancy with Raj and Anne, they are professional and always helpful.I must say thank you to Kayleigh always response and assist me promptly.

Kanny Β· 20 March 2024

Agent replied Β· 21 March 2024

Hi Kanit, we are very pleased to hear you are happy with the letting and property management of your propery, Raj, Anne and Kayleigh are very glad to hear this. Thank you for sharing a five star rating too. - Ruth, B&R

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Benham & Reeves. The service was professional, efficient, and always helpful. Yoshi Tsuji, was excellent throughout Overall, it’s been a smooth and pleasant cooperation, and I’m very satisfied with their service.

Jennifer Β· 7 September 2025

Agent replied Β· 29 October 2024

Hi Jennifer, thank you for sharing a five star rating here, we are pleased to hear you've been having such a great service experience with Yoshi in our lettings team. We are glad things are working well for you and you feel well supported. Thank you for your continued custom. - Ruth, B&R

5/5

Trustpilot

Property Management

Kayleigh Weston managed my property for several years with professionalism and care. She handled matters efficiently and communicated promptly throughout.

Barry Β· 19 February 2026

Agent replied Β· 25 February 2026

Hi Barry, thanks for your very kind review for the property management service provided by Kayleigh, we are thrilled to hear you've felt well supported over the years you've been a landlord with Benham and Reeves. We value your custom, thank you for your trust in abilities. Emily, B&R

5/5

Trustpilot

Thanks Rahim for assisting us in…

Thanks Rahim for assisting us in finding our new flat. Great experience from Benham and Reeves and would definitely recommend to our friends. Keep up the good work. ThanksFrom: Robert and Glaiza

Glaiza Β· 19 December 2023

Agent replied Β· 21 February 2024

Hi Glaiza, thank you very much for leaving a five star rating here which Rahim is very pleased to see. We are glad you've had a good service experience renting with us,- Emily, B&R

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Questions about Benham and Reeves Fulham

Has Benham and Reeves won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves, Fulham won Gold; Benham and Reeves, London won Platinum; Benham and Reeves, Hampstead won Gold; Benham and Reeves, Surrey Quays won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Benham and Reeves Fulham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fulham.

What do you need help with?
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