Every review we hold for the Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTheir agent, Penny, was very enthusiastic in introducing the house to me, which made the purchase go smoothly. She also explained all the details very well, and even when things went wrong, she carefully recorded the actual condition of the …
Wang · 20 November 2025
Agent replied · 20 March 2026
H Wang, thank you for your kind feedback shared here. We are very happy to hear you have had such a good lettings service experience and that Penny has been so supportive throughout the process of finding you a good tenant. We appreciate your continued custom with Benham and Reeves.
- Emily, B&R
★★★★★ 5/5
TrustpilotMy experience with Francesca Moralis…
My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.
Munera · 4 August 2024
Agent replied · 24 August 2024
Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home for myself and my daughter. His support went above and beyond a transaction and he was there every step of the way, nothing question was a sill one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Munira · 16 July 2024
Agent replied · 24 August 2024
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotFast and communicative in a scenario…
Fast and communicative in a scenario with lots of moving parts!
Ro · 15 July 2026
Agent replied · 25 September 2026
Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotIvan and team are always very…
Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.
Lorraine · 16 September 2024
Agent replied · 29 October 2024
Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R
★★★★★ 5/5
TrustpilotThank you Denisa for your excellent service!
We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!
Z · 16 December 2022
Agent replied · 21 February 2024
Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R
★★★★★ 5/5
TrustpilotMawaddah
I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.
Ma · 20 February 2023
Agent replied · 21 February 2024
Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R
★★★★★ 5/5
TrustpilotI have been renting my flat for last 4…
I have been renting my flat for last 4 years from this agency. I am very satisfied with their services and I recommend them.
Ghazal · 1 April 2026
Agent replied · 11 June 2026
Hi Ghazal, we are really pleased to hear you've been renting a property with us for 4 years and are happy with the services provided - this is really great to hear. Thanks very much for your continued custom with Benham & Reeves.
- Emily, B&R
★★★★★ 1/5
TrustpilotShocking Practice
We had videos of a property and an offer accepted, put down the holding deposit as per requirements. Only to be told, the price had changed (by around 200pcm) and we didn’t have the flat.Incredibly poor service, should not have taken a deposit if this was the case. Then it took them over a week to return the greater than £400 deposit. Cowboy-esc structure to the company in this regard. Would avoid if you can.
ML · 9 September 2024
Agent replied · 29 October 2024
Hi ML, we're very sorry for any inconvenience caused to you. The landlord decided not to proceed with the tenancy and it seems we fell short in getting your deposit returned as quickly as we would usually do. We will be looking into this in case of any learning on our part. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White was a pleasure to work with!
Abbie White was a pleasure to work with! She made my entire experience from viewing the flat, to negotiating the offer, to completing the reference process and signing the agreement very straightforward and clear. I would highly recommend working with Abbie to other prospective tenants.
David · 7 September 2023
Agent replied · 21 February 2024
Hi David, thanks very much for your kind words and five star rating shared here for our Hampstead lettings team member, Abbie. We're all thrilled to hear you've had such a great experience renting with us and we hope you enjoy your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotIveta Visnyeiova provided good service…
Iveta Visnyeiova provided good service to help me extend the contract. 5 Star.
Fei · 7 June 2026
Agent replied · 11 June 2026
Hi Fei Wang, thank you for telling us you've had a great five star service from Iveta at our Hammersmith lettings branch, we are glad your expectations are being met with Benham and Reeves. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleBenham & Reeves provided exceptional service throughout my property search. The team, especially Wesley, was professional, friendly, and always responsive. They made the entire process so easy and smooth! Thank you.
Anahita · 29 May 2024
Agent replied · 24 August 2024
Hi Anahita, we're very pleased to hear you've found our Imperial Wharf lettings service of benefit and that we were able to find you the rental property that matched your requirements well. We appreciate you leaving a five star rating here, Wesley is very pleased to see this, thanks.
- Emily, B&R
★★★★★ 5/5
TrustpilotPraise for Abbas Efir
This is my personal rating related to ongoing support by Abbas Efir at Benham & Reeves: 5 out of 5! Abbas is always helpful, efficient, responsive. My experience with Abbas throughout the years as a Benham & Reeves client has only been positive and constructive. Much appreciated!
Olga · 15 May 2023
Agent replied · 21 February 2024
Thank you Olga for recognising Abbas's management of your property, we are very pleased to see your kind comments and five star rating here. Thank you for your continued custom.- Emily, B&R
★★★★★ 5/5
TrustpilotA really fabulous renting experience!
This is the second time that I have rented my flat through Benham and Reeves. They are really excellent. Yvette even came and helped me move furniture into my car (way beyond the call of duty!) and organised painting etc, and I now have great tenants for the next two years. I can not recommend them highly enough. Alice Lewes owner of flat in Queens Wharf
Alice · 19 December 2024
Agent replied · 28 December 2024
Hi Alice, thanks very much for sharing a five star rating and for your lovely comments about being a contented landlord with Benham and Reeves. We're thrilled to have your trust and to be looking after the rental and appreciate your continued custom.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Service
Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.
David · 20 January 2024
Agent replied · 21 February 2024
Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R
★★★★★ 5/5
GoogleDespite present pandemic moving process took us only few days. First viewing was done on Saturday and Wednesday was moving day. Huge thank you to entire B&R team, moreover to Mr.Giuseppe (assistant manager) who was very cooperative, efficient, responsive and incredibly friendly. B&R provide professional, accountable and convenient service. I have no hesitation in recommending B&R team.
Yours faithfully,|
JBPositiveResponsiveness, Quality, Professionalism
Jelena · 20 June 2021
Agent replied · 19 June 2024
Thanks Jelena for telling us about your positive experience of renting a property through our Imperial Wharf lettings office. The branch staff have consistently worked hard to find a way to keep moving tenants into properties during the Covid pandemic and they are very pleased to receive this recognition here. Thank you!
Emily Taylor, B&R
★★★★★ 5/5
TrustpilotEdelyn Reynolds was a pleasure to work…
Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!
David · 15 September 2023
Agent replied · 21 February 2024
Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R
★★★★★ 5/5
TrustpilotGreat rent
Di and Joanna were very helpful to us during our rental and provided great assistance during the process.
Mu · 28 November 2024
Agent replied · 28 December 2024
Hi Mu, thanks very much for sharing a five star rating here which Di and Joanna are thrilled to see, we are glad you've found the lettings and property management service and the process very helpful. Thanks for your custom, it's appreciated.- Ruth, B&R
★★★★★ 5/5
TrustpilotQilin and Claire been amazing…
Qilin and Claire been amazing throughout the process of the lettings. Very smooth very professional
Adl · 30 April 2026
Agent replied · 11 June 2026
Hi Adi, thanks for sharing such positive feedback for the service you've been having from Qilin and Claire in our Wembley lettings and property management teams. We are very pleased to hear you felt well supported throughout the lettings process.
- Emily, B&R
★★★★★ 5/5
TrustpilotVery nice talk and I got so many…
Very nice talk and I got so many information. Big thanks.
John · 29 May 2026
Agent replied · 24 August 2024
Hi John, its great to hear you have had such a great service experience with Benham and Reeves. Thanks for sharing a five star rating here in recognition, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleRaj and Anne were extremely helpful!
Camila · 20 April 2025
Agent replied · 20 March 2026
Hi Camilla, thanks very much for sharing a five star rating here which Raj and Anne are very pleased to see, we are glad you've found the lettings team extremely helpful. Thanks for your custom, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleGreat service by Yoshi and team!
Chee · 20 April 2025
Agent replied · 20 March 2026
Hi Chee, we're very pleased to hear Yoshi and the Japan Desk have provided a great service to you. Thank you for your custom with Benham and Reeves.
- Emily, B&R
★★★★★ 5/5
TrustpilotI have been a landlord utilizing the…
I have been a landlord utilizing the services of Benhams and Reeves for some time now, and I must say, Dele has consistently exceeded my expectations. His dedication and professionalism shine through in every interaction. Dele has not only found me wonderful tenants but continues to do an outstanding job in managing my property. His attention to detail and proactive approach have alleviated any concerns I've had as a landlord. I confidently recommend both the company and Dele to my peers without hesitation. Thank you, Dele, for your exceptional service and commitment to excellence
Jonathan · 26 February 2024
Agent replied · 28 February 2024
Hi Jonathan, it's great to hear we are consistently exceeding your expectations as a landlord. Dele and the lettings and management team here are very pleased to see this and your five star rating. We are glad to hear our proactive approach is working well for you and really appreciate your custom and trust in us.- Ruth, B&R
★★★★★ 4/5
TrustpilotI would really like to express my…
I would really like to express my gratitude and appreciation for Francesca, our property manager. She is very prompt and detail oriented, we have never had any issues contact Ms Francesca during our stay at the property as well. She has kindly and promptly resolved all our issues related with the house and the move out. Thank you, appreciate your time and support, always 😊
Amina · 14 November 2024
Agent replied · 28 December 2024
Hi Amina, thanks for taking the time to leave such a lovely review along with your four star rating. Francesca and the property management team are thrilled to hear you've had such a good service experience renting with Benham and Reeves. Thank for your custom. - Ruth, B&R
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