Trusted Agent profile · Fulham

Benham and Reeves Imperial Wharf reviews in Fulham

4.6Gold winner · 2026View award details

★★★★★ Excellent

653 reviews across 2 platforms

15 The Boulevard, Fulham, SW6 2UB

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Fulham, at 15 The Boulevard, is rated 4.6 out of 5 across 653 reviews on two platforms, including 217 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026. See how it compares with other estate agents in Fulham.

Google logo

4.7 / 5

217

Reviews on Google

This office

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Efficient Sales Team

The property sales manager and sales negotiator successfully assisted me in selling my property within a short period at a satisfactory price. They were very professional and reliable and constantly updated me on sales progress. In addition, they were responsive to my needs and coordinated well with other professionals such as my solicitor till the completion of the sale.

Yoon · 16 August 2024

Agent replied · 24 August 2024

Hi Y, we are very pleased to hear that you've had such a positive service experience in the selling of your property and that you found the Benham and Reeves sales team professional and efficient. We appreciate your custom and you sharing a five star rating here.- Emily, B&R

5/5

Google

Fantastic, efficient, friendly service with the letting team at Banham&Reeves Imperial Wharf . Helen, Michelle and Fiona were professional and reliable and provided a genuine customer service. They were happy to help on all fronts and very prompt in their responses. I couldn't recommend them enough! Thanks guys!

Dini · 24 February 2021

Agent replied · 24 February 2024

Hi Dini, many thanks for your lovely service review, so glad you have taken the time to give us your feedback here which is really appreciated. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Shaun and Edelyn have both been…

Shaun and Edelyn have both been fantastic. I had a great experience and would definitely recommend Benham & Reeves.

Yi · 14 December 2025

Agent replied · 26 December 2025

Hi Yi, thanks very much for sharing a five star rating here and for your positive feedback which Shaun and Edelyn n our Woolwich lettings team are thrilled to see shared here. - Ruth, B&R

5/5

Trustpilot

Pleasure of working with D. Gong and team

We had the pleasure of working with D. Gong at Benham and Reeves for over a decade, and we can't recommend him and his team highly enough. They have consistently gone above and beyond to ensure our letting needs are met, and help the void period as short as possible. Thank you!

Property · 28 November 2024

Agent replied · 28 December 2024

Hi, thanks very much for sharing a five star rating here which Di and the lettings team are very pleased to see. We are very glad you've been able to benefit from all the expertise on hand here. Thanks very much for your custom with Benham and Reeves.- Ruth, B&R

5/5

Trustpilot

I have thoroughly enjoyed my experience…

I have thoroughly enjoyed my experience with Benham & Reeves. They are amazing at communicating and always very pleasant. Specifically Di and Joanna who assisted with my tenancy.

Obenewa · 18 September 2025

Agent replied · 27 September 2025

Hi Obenewa, we are very pleased to hear you've had a good service experience renting a property with Benham and Reeves, both Di and Joanna are pleased to hear you've felt well supported with the tenancy. Thanks for your custom. - Ruth, B&R

5/5

Google

What an amazing rental experience! This is my first time renting through Benham&Reeves, and it was fantastic! Special thanks to my advisors Iveta and Veronica.

Yuxin · 14 October 2025

Agent replied · 13 November 2025

Hi Yuxin, we are pleased to hear you are having such a great experience renting with Benham and Reeves Imperial Wharf. Both Iveta and Veronica are glad to hear everything is working out well for you. Thanks for your custom. - Ruth, B&R

5/5

Google

I was very happy with the service provided by Benham and Reeves, Raj was very helpful during the whole process

Tika · 3 February 2024

Agent replied · 24 February 2024

Hi Tika, thanks very much for sharing a five star rating, we are very pleased to hear you've had such great service with us. - Emily, B&R

5/5

Trustpilot

thank You Abbas Efir

Since I’ve rented my flat I had the pleasure to be support by ABBAS EFIR. I need to thank him very much for his kindness but above all for his professionalism. He is always prompt in replying and assisting the customers. A very reliable person. Thank you Abbas!

Palmira · 16 October 2020

Agent replied · 21 February 2024

Thank you for the five star rating of our property management service and the efficiency of your property manager, Abbas. Its great to hear you are happy and finding the service professional and reliable. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent professional service

Benham & Reeves have been managing our properties for the past 9 years . We truly appreciate the services rendered by their letting agents in finding good tenants and their entire team for managing the properties efficiently. Dele Lawal, Ajay Choli,Maz Oliaei who have been associated with the letting and managing the properties are doing a great job. They are very prompt and efficient.

DR.GIRI · 11 April 2024

Agent replied · 19 June 2024

Hi Dr Giri, we are thrilled to hear we continue to meet your service expectations after 9 years, this is great feedback for all the team here. We really appreciate your trust in us and for taking the time to show appreciation here with the online community.- Ruth, B&R

5/5

Google

Raheem has been a great help and I highly recommend!

Jacques · 25 July 2024

Agent replied · 24 August 2024

Hi Jaques, many thanks for your feedback here which Rahim is pleased to see, we're glad to hear you've had a good service experience with Benham and Reeves Lettings. - Emily, B&R

5/5

Trustpilot

Good experience

I’m writing to express my appreciation to Yoshi Tsuji for the 4th years and the good experience I’ve had with him and his company since day one. Thank you Yoshi and Ayumi.

Shirin · 10 February 2023

Agent replied · 21 February 2024

Hi Shirin, thank you very much for your appreciation for Yoshi and our Japan Desk team, we are thrilled to hear you have such a great experience renting a property with us. This is great to hear.- David M, B&R

1/5

Trustpilot

One star just for sending emails that I…

One star just for sending emails that I never asked for . I have been living in Spain and now I’m in Italy, never even been to the uk. Do you think you can randomly abuse people from all over with un-requested spam?! I’m fed up with companies that do so.reply to reply: I know how to unsubscribe. But if I never requested you don’t have the right to use my data for your ad in the first place. Stop lacking of respect and wanting to make us look wrong . You are wrong . Bye

Peg · 8 February 2023

Agent replied · 21 February 2024

Hello Peg,You have posted without your full name so we dont know who you are.If you can provide your full name and an email address, our Data Compliance Officer will check our database and tell you when you signed up to receive marketing messages. Pls send to info@benhams.com - Emily, B&R

5/5

Trustpilot

Recently moved flats with the…

Recently moved flats with the assistance of Di and Joanna, was not straightforward for a number of reasons, however, service was outstanding from these two, would highly recommend Benham & Reeves. Di went above and beyond on numerous occasions, he is a great asset to the company!! Great team!!!

Matt · 10 December 2024

Agent replied · 28 December 2024

Hi Matt, we're thrilled to hear you are having such a great experience as a tenant with Benham and Reeves. Di and the team really appreciate your kind acknowledgement of their professional care and we will be happy to look after anyone you recommend. Thanks again for your custom, and for sharing a five star rating here.- Ruth, B&R

5/5

Trustpilot

I am appreciate a lot to Thomas for the…

I am appreciate a lot to Thomas for the high-quality service. Even when my English was not very good, he was very patient and professional to answer all my questions, and also connects me to the rental service . I really recommandate him .

Daniela · 28 June 2021

Agent replied · 21 February 2024

Thank you Daniela, we're really pleased to hear you had such a great service experience with Tom from our London property sales team. We appreciate your custom.best regards, Emily Taylor, B&R

5/5

Trustpilot

Friendly and professional

Good service and very professional. Rahim and Anne are always friendly and helpful. I arrived the property in the late evening and thanks to Rahim waiting for me there.

Tian · 10 May 2023

Agent replied · 21 February 2024

Thank you for your kind feedback Tian which Rahim and Anne are very pleased to see, and for the five star rating. We are glad you had a good experience.- David M, B&R

5/5

Google

Excellent agents with great service. Many thanks to Wesley Ramsay for finding us a great short term let.

A · 27 January 2024

Agent replied · 24 February 2024

Thank you A, we appreciate you sharing a five star rating and were glad to be of service, as always. We appreciate your custom. - Emily, B&R

1/5

Trustpilot

Real shameless scammers

After three months we finally got the deposit back from TDS by filing a dispute against this agency..The adjudicator decided that they were charging two to three times of the deposit than they deserve. We also realised that they are arbitrarily and unlawfully charging a 'checkout fee'. This is deemed unlawful regardless what they forced us to sign. The checkout fee was refunded per the adjudicator's request. Yes.. they will bombard all your coms to pressure you into buying, paying, signing, and the worst part, by twisting the actual laws and regulations against you. Please remain calm, and seek legal help if you feel like that you have been coerced by them. Do not waste more time trying to talk sense with them. As you read their replies here on trustpilot, they never sincerely apologized for anything or admit they did anything wrong. Regarding to the conduct of the agent we are currently preparing a lawsuit. We believe in justice, and would not stop until justice is served.

Charlie · 22 December 2022

Agent replied · 21 February 2024

Hi Charlie, this is not a factual account regarding the outcome of your deposit dispute. Your previous attempts to trash us are all recorded on Trustpilot and can be seen publicly here dated the 18th Oct 2022 where we have already responded to you.- David M, B&R

4/5

Trustpilot

Letting Services

Professional, responsive and accurate. Thank you

Liew · 7 March 2026

Agent replied · 11 June 2026

Hi LS King, thank you for your feedback here, we are very pleased to hear you are finding the lettings service is professional and meeting your needs. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Managing agent

Since I’ve moved into my apartment ten years ago, I’ve had an array of different managing agents, that weren’t that efficient. However, when Denisa Markusekova became the managing agent for my property, things changed completely. She is so efficient, and is always on standby to solve any problems with the property. She puts her utmost effort into ensuring that both the tenants and landlords are looked after completely. I have always had full faith in her work. She has sorted so many problems in my flat, from plumbing issues, to furniture replacements, etc, in the most timely manner. I have never had to worry at all. She is a huge asset to Benham and Reeves - and I probably wouldn’t have stayed in this property if it weren’t for her. Sarah,Tenant at cameret court.

Sarah · 16 December 2022

Agent replied · 21 February 2024

Thank you Sarah, it's great to see this lovely feedback about our property management service. Denisa is very encouraged by your praise for her attention and effort. Thank you too for sharing a five star rating here, we do appreciate it.- Emily, B&R

5/5

Google

I have been using Benham &Reeves for property management for over 10 years and have always found them to be very responsive and communicative in all dealings. I would highly recommend them.

Peter · 20 June 2025

Agent replied · 20 March 2026

Hi Peter, thank you for entrusting your letting and property management needs to us these past ten years, we are very pleased to hear you are a satisfied landlord and feel well supported. Thanks very much for your continued custom. - Ruth, B&R

1/5

Trustpilot

Rented a flat with them

Rented a flat with them. It took Benham and Reeves more than 2 months to reimburse my deposit after many emails. The accounting department made a lot of mistakes and information communicated to me was erroneous (miscommunication as they would call it) which eventually cost me half a month rent. Would not trust them for any transaction

Mr · 26 June 2024

Agent replied · 24 August 2024

Hi Pryesh, we are sorry to hear of your disapointment and for the time it took to sort out your deposit return. If you would like to make a formal complaint, please email to info@benhams.com in case of any learning at our end. Thank you.- Ruth, B&R

5/5

Trustpilot

Kayleigh Top Service

Kayleigh who has been looking after us for the last few years has been a breathe of fresh air. As a tenant, we are always able to rely on her to ensure the apartment is maintained and any issues she is very quick to help us out. This makes life a lot easier and always having someone to attend to our needs when required. Kayleigh certainly goes above and beyond and we are grateful for her looking after us.

William · 19 December 2022

Agent replied · 21 February 2024

Hi William, thank you for sharing a five star rating and for providing such highly positive feedback about your service experience from Kayleigh in our property management team. We are very pleased to hear you feel so well looked after. Thanks again!- Emily, B&R

5/5

Trustpilot

I purchased my flat via B&R

I purchased my flat via B&R. Dinesh was the agent and he was very helpful at every step of the process. He was very prompt in answering all queries throughout. I would definitely recommend them.

Borjan · 22 June 2022

Agent replied · 21 February 2024

Thanks very much for sharing a five star rating here Borjan, we're pleased to hear you had such a good experience buying a property through us and Dinesh thanks you for this kind feedback.- Emily, B&R

5/5

Trustpilot

Lisa-Jane Stratton is fabulous and very…

Lisa-Jane Stratton is fabulous and very responsive to handle my letting matter. She also demonstrates her professionalism and informative. A very trustworthy agent !!

JM · 26 June 2023

Agent replied · 21 February 2024

Hi Mr Cheung, thank you very much for lovely feedback about the lettings service you're receiving from Lisa-Jane at our Knightsbridge branch. You are definitely in safe and experienced hands so we thank you for this recognition and for your continued trust in Benham and Reeves.- Emily, B&R

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Awards

The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Benham and Reeves Imperial Wharf won Gold in The Trusted Agent 2026 awards.

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