Trusted Agent profile · Frinton-On-Sea
★★★★★
143 reviews across 1 platform
Gordon Suckling House 73 Connaught Avenue, Frinton-On-Sea, CO13 9PP
Boydens's office in Frinton-On-Sea, at Gordon Suckling House 73 Connaught Avenue, is rated 4.5 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.5.
Every review we hold for the Frinton-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleWe purchased a Beach hut via Boydens Frinton Branch. They were extremely helpful and ensured a swift and smooth transaction. Would definitely recommend. Thank you!
Thank you, Colin! We’re thrilled to hear that your beach hut purchase through our Frinton branch was smooth and hassle-free. It’s fantastic to know our team could help make the process swift and straightforward. We really appreciate your … More
5/5
GoogleRecently sold my property with Boydens of Frinton from the very first meeting at the branch with Barry Hayes and the very personable and professional Amy Buxton who is a credit to the company to the final liaisons with solicitors prior to exchange conducted by the excellent Gemma Williams who was in regular contact with me with her exemplary grasp of the whole process I can't fault the service. All the staff are friendly and efficient the sale was handled significantly with Boydens excellent communication, prompt response time for queries and willingness to help. They are clearly very well acquainted with the local property market and were able to secure a firm buyer in a remarkable two days with their local knowledge of the correct valuation. I would definitely use them again and recommend to others. Thank you all at Boydens of Frinton.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lee, Thank you so much for your review of our Coastal Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. This really is brilliant to read first thing on a Monday morning. Thank you for taking the time to review us - we will pass this feedback on to the team (Amy and Gemma especially), and also to our Managing Director. Thank you once again for reviewing us. All the best. Paul Howe Boydens
5/5
GooglePleasant, friendly, but gave honest opinions about the property, with good reasons for their valuation. They were enthusiastic about our property, had excellent marketing photos and videos. They gave prompt feedback from viewers. Staff absences always covered. Responded quickly to texts/emails. Sold quickly at a price we were looking for. Dealt with ‘the chain’ (alongside our excellent solicitor) so we didn’t have to get involved. A positive experience.
Dear Teresa, Many thanks for your fantastic review - we are delighted to have been able to assist you in selling your home. Please do recommend us to your friends and family. Once again, thank you for taking the time to review our services. All the best, Paul Howe Boydens
5/5
GoogleLynne Buxton from Boydens in Frinton handled our recent purchase in Frinton with skill, diplomacy and great knowledge. Lynne's involvement was instrumental in getting the whole chain exchanged within 3 weeks! I would unreservedly recommend Lynne and her office to anyone buying and selling in Frinton. Thank you Lynne!
Dear Mr Herd, Many thanks for your positive feedback which will be passed on to Lynne and the Frinton team. We wish you all the best in the future.
5/5
GoogleBoydens recently sold our beach hut at Frinton-On-Sea. Amy was very professional in her dealings with us and was able to secure and negotiate an excellent deal. We would highly recommend using her and Boydens in general if you have property to sell.
Dear David, Many thanks for your fantastic review and feedback - we will pass this on to Amy and are so pleased that you were happy with your sale. All the best, Paul Howe (Boydens)
5/5
GoogleBoydens is a really nice agent to deal with. Professional yet friendly and Chloe in particular is a lovely lady, nothing is too much trouble and she is always sunny and so helpful and reassuring. Very grateful to you and totally recommend this company!
Dear Kelcy, Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with Boydens, and we truly appreciate your recommendation. Chloe will be especially pleased to hear your lovely feedback, as she always strives to provide the best service possible. We're grateful for your support and are here whenever you need us! Best regards, Boydens Coastal Branch
5/5
GoogleSevice was excellent, staffs are friendly and approchable
Thank you so very much for your kind review of our services. Please do recommend us to others and thank you once again for taking the time to write. All the best, Paul Howe Boydens
5/5
GoogleI sold my house through Amy at Boydens in Frinton and I honestly do not think it would have gone through without her. She was integral to keeping things on point between me and my buyer. Thank you Amy!
Thank you so much for your review of our Coastal Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team, and Amy especially. All the best. Paul Howe Boydens
5/5
GoogleChloe Beth and Matt at Boydens Frinton on sea are such a wonderful people they were so helpful and friendly and informative through my whole let, I highly recommend Boydens for your renting and buying in and around the Frinton area.
Dear Adam, Thank you so much for your wonderful review! We’re thrilled to hear that Chloe, Beth, and Matt were able to make your experience so positive. Our team at Boydens in Frinton on Sea is dedicated to providing friendly, helpful, and informative service, so it’s great to know we achieved that for you. We’re delighted you would recommend us, and we look forward to being here for all your renting and buying needs in the Frinton area. Thank you again for your kind words! Best Wishes, Paul Howe Boydens
5/5
GoogleI really can’t fault Gemma Williams the sales progressor/negotiator at this Estate agency, she has been outstanding. She guided us through every step and was great at chasing solicitors and buyers for a speedy sale and purchase. I would highly recommend her to deal with your sale or purchase, outstanding! Amy Buxton has also been great with our viewings and really helpful in answering any questions we had. We’d like to say a big thank you to you both.PositiveResponsiveness, Quality, Professionalism
Dear Tina, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience, we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
GoogleVert professional, sale went through with no issues.
Thank you, Gary! We’re delighted to hear that your sale went through smoothly and that you found our team professional. Your feedback is greatly appreciated! … More
5/5
GoogleLettings team were all extremely helpful throughout our recent move. Professional and attentive service from Chloe who we dealt with for the most part. Thanks again
Hi Adam thank you so much for your review. Kind regards Paul Buck Director
5/5
GoogleLovely Team at Boydens who were always very helpful and Nothing was too much trouble for them..Every hurdle I had through out the time of selling and buying in a different area ,they got me over it .THANK YOU guys for all your help.x
Dear Tarnya, Thank you so much for kind review and for taking the time to leave us your comments - we are most grateful and the team are exceptionally grateful to you for this. Please do recommend us to family and friends and, once again, thank you for taking the time. All the best, Paul Howe Boydens
5/5
GoogleWe recently purchased a beach hut through Boydens and they were fantastic. We dealt with Raina and she was friendly, helpful and extremely efficient and a pleasure to deal with. I cannot recommend Boydens oh and Raina enough.
Hi Lisa, Delighted you are pleased with the service you received and thank you for the feedback. We hope you enjoy using your new beach hut!! All the best, Paul (Boydens)
5/5
GoogleAll the staff at Frinton have been amazing in dealing with our property sale through Boydens. Nothing was ever too much trouble for Gemma when progressing the sale and they all work well as a team. They are dealing with another property sale for me at the moment and Matthew and Beth deal with all my letting properties too. Can't thank them enough for everything they have done and are doing. So helpful!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Lesley, Thank you so much for this wonderful review for the Frinton team. I will ensure that the team (and our Managing Director) is made aware and we thank you for taking the time to review us. All the best, Paul Howe Boydens
1/5
GoogleDisgusted and betrayed by a company I rented a 4 bed house in Frinton Through Boydens Firstly they are more expensive the others for contracts etc ,but I didn't mind as I thought peace of mind if I have problems ( little did I know ) Half the lights didn't work ( blown light bulbs ) I fitted new bulbs throughout the house .in the kitchen I found the bulbs kept blowing so i informed Boydens they said they would speak to the landlord and get back to me Nothing happened so i kept phoning It took 6 weeks to get light in my kitchen not good in the winter evenings cooking for a family by torch and phone light . I was also kept awake most nights by a constant sound coming from the boiler pump .so I of course phoned Boydens 5 different workman came and if was agreed that the whole system had been wired up incorrectly and that it needed all changing ( by this time my gas bills were through the roof ) As I was told that the boiler was constantly coming on . 7 weeks later it was fixed . I also noticed when I moved in that we ( family ) couldn't use the bathroom upstairs as no water would come from the taps ,ok there was some water but it would of taken 1 year to fill a bath that's how much came from the taps . So I phoned Boydens ( of course ) 3-4 months to get it fixed lucky there was a downstairs shower and sink . Onto the outside security lights none worked and were rusty no problem I thought I will fit new ones the problem that on inspection the whole wire system was AGAIN done by an idiot Nutural and Nutural ( black to black )go together Live and live ( red to red ) go together not in this house someone have put black to red Once I'd fixed myself and fitted new lights everything worked correctly . I decided to end the contract of the lease Gave Boydens 2 months notice I cleaned the house thoughout bleaching floors ,wood oil for kitchen worktops etc . The place was shining Better looking than when I moved into it Plus electric was 100% safe ,with a new pump and boiler and a bathroom that was fit for a king ( well a family ) I'm a working person and couldn't meet Boydens when they came to check the place to move out they would only give me a daytime slot not even early eve when their shop was still open . But I didn't mind as I knew there was nothing wrong . I THEN AM told that they wouldn't give my deposit back "Why I asked "?,? The cleaning wasnt done by a professional cleaning company They started picking up on silly things like marks on sockets ( small marks ) That could just rub off Oh and the grass was 1 inch higher than it should be so they would have to get a gardener I demanded my deposit back telling them what I'd done and what I'd been theough since moving in , all I was told was they would speak to the landlord After nearly 2 months fighting my case they charged me £320 To clean AGAIN AND CUT THE GRASS ( THE 1 INCH TO HIGH GRASS ) I was told £320 or they would hold onto my money and keep fighting What choice did I have NEVER GET THIS COMPANY TO HANDLE ANYTHING 1
Mick Fran, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
5/5
GoogleI am very pleased with Gemma and Bethany’s support with the whole process of buying my first home. I would highly recommend boydens, if you require buying or selling your home.
Dear Alex, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Gemma and Bethany were able to support you throughout the process of buying your first home, what an exciting milestone! Your recommendation means a lot to us, and we’re delighted we could assist you in such an important journey. Wishing you all the happiness in your new home! If you ever need help in the future, whether buying or selling, we’ll be here to assist you. Best Wishes, Paul Howe Boydens
1/5
GoogleExtremely unprofessional outfit. Rude, disorganised and arrogant.
We’re very sorry to hear about your experience. At Boydens, we aim to provide professional and courteous service at all times. We take concerns like yours seriously and would appreciate the opportunity to discuss this further. Please … More
5/5
GoogleI have been a customer of Boydens for the past year and have nothing to say but great things! I have dealt mostly with Bethany who has been nothing but professional and helpful. Highly Reccomended!
Dear Mike, Thank you so much for your kind words and for being a valued customer over the past year! We're thrilled to hear that you've had a positive experience with us and that Bethany has been able to provide the professional and helpful service we strive for. Your recommendation means a lot to us, and we look forward to continuing to support you in the future! Best Wishes, Paul Howe Boydens
5/5
GoogleGreat service, regular updates and a big thank you to Amy Buxton.
Dear Christopher, Thank you for your kind review - we will pass on your words of thanks to Amy and thank you for your custom. Please do recommend us to friends and family too if they require our services in the future. Best Wishes, Paul Howe Boydens
1/5
GoogleI called the Colchester office to discuss short term property rentals (2-3 months). The person I spoke with couldn't get me off of the phone quick enough, told me to call their coastal office, which I did, I spoke with a friendly lady who said she couldn't help , but they did have short term lets she would email a colleague who would contact me the next day. I never got a call back.
Dear Steve, Clearly this isn't a review we like to see and I would very much like to understand what the issues were which caused you to leave this review. If you would be happy to ellaborate for me, I would be grateful to hear it. I can be contacted on paul.howe@boydens.co.uk Thank you.
5/5
GoogleWe chose the Boydens, Frinton, Branch from a wide choice of Property Agents in the Clacton/Frinton area to provide a complete service managing our 4 properties. It was a very wise choice, as they have handled all functions such as finding Tenants, rental and maintenance concerns professionally with a well lead friendly Team Manager.
Dear Terence, Thank you so much for your kind review, and for trusting us with the management of your property portfolio. Please do let us know if we can help further, and please do also recommend us to any fellow landlords you know. Thank you once again. Best Wishes, Paul Howe Boydens
5/5
GoogleBoydens have looked after the rental of my flat for almost 10 years. In that time they have always been most helpful and responsive to any queries I have had. They’ve also done a brilliant job of finding me good tenants and making sure any work that is needed is carried out to a good standard. I can highly recommend their coastal branch.PositiveResponsiveness, Professionalism
Thank you so much for your review of our Coastal Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
GoogleBoydens provided me with a great service in my recent purchase. Amy especially, went above and beyond when there were any complications and ensured everything went smoothly. Amy always had time to talk through any queries I had no matter how big or small. I would not hesitate to use Boydens again in the future.
Dear Steven, Thank you so very much for taking the time to leave us this fabulous review. Our Coastal Team work hard to please and they will be delighted to know that they have delivered on this occasion and your comments will be passed to them (especially Amy) to see. Thank you once more and please do recommend us to others and please let us know if we can help further. Best Regards, Paul Howe Boydens
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